Connecting the Dots: COVID-19, HCEG Top 10, & Industry Pulse

By April 30, 2020 COVID19, Resources

The 2020 Annual Industry Pulse research survey – a joint collaboration between the HealthCare Executive Group and Change Healthcare – was released just two months ago in February. The objective of this annual survey – now in its 10th year – was to take the pulse of a broad spectrum of healthcare industry leaders representing payers, providers (hospitals, doctors offices, & integrated delivery networks), thought leaders, and other industry participants from across the nation.

And then came the COVID-19 pandemic which changed everything in the healthcare industry – and the world.

How Has COVID-19 Changed Healthcare?

Broad macro goals like increasing accessible points of care, lowering costs, increasing transparency, and improving quality are easy to agree on – in theory – but harder to define the details of and execute, especially in the middle of a crisis like the COVID-19 pandemic.

While most all items just recently identified as top of mind by healthcare leaders on the 2020 HCEG Top 10 list have been impacted by the COVID-19 pandemic, certain items like Cost & Transparency, Consumer Experience, and Next-Generation Payment Models – have drawn widespread attention due to the COVID-19 pandemic. And these core healthcare needs are rising to the top of many healthcare organization’s priorities as the pandemic has created an ‘unprecedented’ impact.

To be sure, the ultimate impact – and what may remain after the Coronavirus crisis subsides – remains to be seen. While micro-level approaches, ideas – and their likely regulatory impact – are just beginning to be addressed. Indeed, COVID-19’s impact on the core healthcare challenges, issues, and opportunities have changed healthcare forever.

HCEG welcomes individual participation to address these challenges, issues, and opportunities. Contact us if you’re interested in collaborating with us on research and content creation.

Additional Information, Insight, & Commentary on 2020 Industry Pulse Survey

To provide additional information, insight and comment on the initial 2020 Industry Pulse research shared over the last two months (see list of webinars, blog posts, and podcasts below), we’ve created an ‘eBook Series’ and are sharing the first part of that series in this blog post.

This two-part eBook will share deeper insight into initial information, insight, and analysis previously shared via our 2020 HCEG Top 10 and the 10th Annual Industry Pulse research survey. The intention of this eBook is to share additional information, insight, and commentary on and include how COVID-19 has impacted or may impact information specific aspects of key information shared just two months ago.

Check out Part 1 of this eBook titled ‘Connecting the Dots: HCEG Top 10, Industry Pulse & COVID-19’ and look forward to Part 2 before too long into the month of May 2020.

Helping Health Plan Payers, Providers, & Others Address Impact of COVID-19 Pandemic

This eBook series presents insight from the 2020 Industry Pulse research survey – including comments from survey participants – on the following two parts of our presentation on the COVID-19 pandemic, the HCEG Top 10 over the years, & the Industry Pulse research report over 10 years:

Part 1: COVID-19, HCEG Top 10, & Industry Pulse – Consumer-Centric Strategies

  1. Similarities & Differences in Payer/Provider Adoption of Consumer-Centric Strategies
  2. Where Payers/Providers Lay on Consumer-Centric Maturity Continuum
  3. Different Strengths Payers/Providers Bring to Consumer-Driven Care
  4. Who Should Provide Cost & Quality Data, and lead Healthcare Journey?
  5. Types of Information Payers/Providers Provide to Healthcare Consumers
  6. Progress on Next-Generation Payment Models like Value-Based Care

Part 2: COVID-19, HCEG Top 10, & Industry Pulse – Social Determinants of Health & Value-Based Care

  1. Clinical Impacts to Better Serve Healthcare Consumers
  2. Reducing Barriers by Tracking Social Determinants of Health
  3. Where Payers and Providers Sit Along Value-Based Care Continuum
  4. Adoption of Alternative Payment Models
  5. Value-Based Care: What Are the Barriers?
  6. Steps Toward Payer/Provider Progress with Value-Based Care
  7. Methods & Practices for Improving Healthcare Finance and Billing

Connect with Healthcare Leaders & Change-Makers

To receive the second part of this eBook series, to participate in future surveys, share your insight in upcoming research initiatives, and to network/stay connected on the challenges, issues, and opportunities facing healthcare leadership – post COVID-19 and beyond – consider becoming a subscribe to our newsletter. And reach out with your ideas here.

Additional Information on 10th Annual Industry Pulse and 2020 HCEG Top 10

Check out the following to help understand other challenges, issues, and opportunities facing healthcare leaders and change-makers:

COVID-19 Resources for Health Plans, Health Systems, & Medical Service Providers

2020 HCEG Top 10 List – Preliminary Insight & Overview of What’s to Come

How Healthcare Leaders Leverage the 2019 HCEG Top 10 List

Healthcare ‘Costs & Transparency’ and ‘Consumer Experience’ – Top of Mind for 2020 & Beyond

Building Trust is Essential to Transforming the Healthcare System

Value-Based Relationships & Reimbursement: How can Industry Collaborate to Speed the Move to Value?

Do You Have What It Takes to Pilot the Transformation of Healthcare?

Insight from Healthcare Leaders & Change Makers – The 2020 Industry Pulse Report