2020 HCEG Top 10 List. Industry Pulse. HealthCare Executive Group. Costs & Transparency, Consumer Experience, Delivery System Transformation, Data & Analytics, Interoperability, Consumer Data Access, Holistic Individual Health, Next Generation Payment Models, Accessible Points of Care, Healthcare Policy, Privacy, Security

2020 HCEG Top 10 List – Preliminary Insight & Overview of What’s to Come

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On September 9th through the 11th, healthcare executives and champions of transforming the healthcare system met in Boston, MA for the 31st Annual Forum of the HealthCare Executive Group. As has been the case for over a decade, forum participants discussed and defined the challenges, issues, and opportunities facing their organization. These items were then ranked by participants to create the 2020 HCEG Top 10 list as noted in this press release.

Preliminary Insight on the 2020 HCEG Top 10 List

In this post, we’ll share an overview of the items on the 2020 HCEG Top 10. Some insight on new entrants on the list, items rising or falling in perceived importance – or falling off the list. And information on what many forum participants feel are foundational or ‘table stakes’ items for today’s healthcare organizations.

New Entrants – And the Marriage of Previous Entrants

As Ferris Taylor, HCEG’s executive director shared with Jacqueline LaPointe of xtelligent Healthcare Media in this recent article on the 2020 HCEG Top 10: “The Top 10 list recognizes that we’re starting to merge or to recognize that some of these top ten priorities are actually very intertwined. They connect with each other.” 2020 HCEG Top 10 List. Industry Pulse. HealthCare Executive Group. Costs & Transparency, Consumer Experience, Delivery System Transformation, Data & Analytics, Interoperability, Consumer Data Access, Holistic Individual Health, Next Generation Payment Models, Accessible Points of Care, Healthcare Policy, Privacy, Security

Accordingly, this year’s Item #3 “Delivery System Transformation” was discussed as a combination of last year’s Item #3 “Population Health Services” and Item #7 “External Disruption.” Participants felt that meaningful transformation will not just come from external entities but also through scalable partnerships that address both medical and non-medical services.

Similarly, Item #7 “Holistic Individual Health” was considered a subset of last year’s Item #2 “Total Consumer Heath.”

Previous Entries Rising or Falling in Importance

“Value-based Payments” – ranked #4 on last year’s list was replaced with Item #7 “Next Generation Payment Models” and dropped a few spots to #7. Participants felt that the label ‘value-based’ was too narrow and becoming an insufficiently defined, worn-out phrase.

Last year’s Item #9 “Opioid Management” did not explicitly rank on this year’s 2020 HCEG Top 10. While clearly a major issue and challenge for healthcare organizations, substance use disorders were considered to be addressed in Item #6 “Holistic Individual Health.”

Table-Stakes/Foundational Functionality on the 2020 HCEG Top 10 List

Participants in developing the 2020 HCEG Top 10 list felt that several items from previous years should really be considered as foundational to addressing all their challenges, issues, and opportunities. These include the following:

Data & Analytics – Previously Ranked #1 on the 2019 & 2018 HCEG Top 10 lists

As Ferris Taylor, HCEG’s executive director shared with Jacqueline LaPointe in the above-referenced article :

“We’re seeing a much larger focus on digital technologies and taking advantage of the analytics, data, and the technology that is out there. Those have changed quite dramatically in the last five years or so. Data is much more readily available and it’s broader than just administrative data. We now have clinical data, lab data, social, economic, and demographic data. The analytical tools also are much more sophisticated.”

Privacy & Security – Ranked as #10 in 2020 and 2019

This item received a lot of discussion with many participants feeling it should be ranked #1. Like “Data & Analytics,” the majority of participants felt that addressing privacy and security are table stakes for today’s healthcare organizations.

RELATED: The 2019 HCEG Top 10 List of Healthcare Challenges, Issues & Opportunities

What’s Next for the 2020 HCEG Top 10 List?

The 2020 HCEG Top 10 list drives the physical and digital events and content produced by HCEG throughout the year. This includes our Executive Leadership Roundtables, webinars, conference presentations, blog posts, and other content. Stay tuned to this blog and consider subscribing to our eNewsletter for more information on the challenges, issues, and opportunities facing today’s healthcare leaders and champions.

10th Annual Industry Pulse Research Survey

Perhaps the most noteworthy use of the HCEG Top 10 is that it serves as the basis for a research survey – The Industry Pulse – produced in conjunction with Change Healthcare – one of HCEG’s long-time sponsor partners. The results of the Industry Pulse can provide valuable, relevant data-driven advice and end-to-end industry insights. Healthcare leaders can use the list to identify opportunities to navigate our rapidly evolving healthcare system.

This research survey is currently being developed and will be available to industry champions next month. See last year’s Industry Pulse survey here and stay tuned for more.

RELATED: The Pulse of the Healthcare Industry for 2019

Session at 2019 AHIP Consumer Experience & Digital Health Forum

HCEG members will be presenting a session at the upcoming AHIP Consumer Experience & Digital Health Forum in Chicago on December 10-11, 2019, at the Swissotel. The session titled “Top 10 Challenges, Issues, and Opportunities as Identified by Healthcare Executives” will expound on the 2020 HCEG Top 10 and provide the following audience takeaways:

  1. Additional insight on what a group of health plan leaders considers to be their top challenges, issues, and opportunities for 2020 and beyond.
  2. Understand how challenges facing health plan leaders have evolved over the last ten years.
  3. An overview of some of the ways other health plan leaders are transforming and innovating their organizations.
  4. An understanding of challenges, issues, and opportunities health plan leaders may be facing but are not aware of

Stay tuned for more information on this event.

 

National Health IT Week. NHITWeek. HealthCare Executive Group (HCEG). Healthcare Information Management Systems Society (HIMSS). Population Health. Public Health. Telehealth. Executive Leadership Roundtables (ELR). Webinar Series Events. HCEG Top 10 List. Industry Pulse.

National Health IT Week Supported by HealthCare Executive Group

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This week of September 23 – 27, 2019 is National Health IT Week – a collaborative, partner-driven event started a few years ago by the Healthcare Information Management Systems Society (HIMSS) to promote the awareness and demonstrate the use of information technology in:

  • Advancing Public and Population Health
  • Modernizing the Public Health Infrastructure
  • Accelerating Workforce Development
  • Expanding Access to Broadband and Telehealth

The HealthCare Executive Group (HCEG) is pleased to partner with HIMSS in supporting healthcare champions and leaders this week – and throughout the year – as they commit to supporting healthy communities through the power of information and technology.

Supporting Information Exchange, Networking & Content Development

Like the mission of NHIT Week, for the past 30+ years ago the HealthCare Executive Group has engaged like-minded individuals and their companies to promote the exchange of information, ideas, opinions, and experiences among healthcare stakeholders. To help accomplish this, HCEG offers its members and the healthcare community at large, the following events, content and networking opportunities throughout the year:

Annual Forum

Our 31st Annual Forum was just held in Boston, MA on September 9-11, 2019. See information from the forum here and subscribe to our newsletter for more info including video interviews.

Executive Leadership Roundtables (ELR) at major healthcare events

Throughout the year, HCEG hosts ELR’s with approximately 50 to 75 participants. For the remainder of 2019, HCEG will host ELR’s at the 2019 HLTH Forum on 10/30 and the AHIP 2019 Consumer Experience & Digital Health Forum in early December.

RELATED: Leadership, Trust & Skills in Overcoming Obstacles to Radical Innovation in Healthcare

Webinar Series Events

Also throughout the year, HCEG hosts Webinar Series Events. Upcoming webinars include:

“The Doctor Can’t See You Now: New Ways to Speed Up and Improve Provider On-Boarding” – Thurs, Oct 3rd at 11:00 am PT /2:00 pm ET

“We Can Stop Diseases, But Can We Stop The Fax?” – Thurs, October 17th at 11:00 am PT /2:00 pm ETNational Health IT Week. NHITWeek. HealthCare Executive Group (HCEG). Healthcare Information Management Systems Society (HIMSS). Population Health. Public Health. Telehealth. Executive Leadership Roundtables (ELR). Webinar Series Events. HCEG Top 10 List. Industry Pulse.

Presenting Sessions at Major Healthcare Conferences

HCEG hosted a series of six sessions comprising the CIO & CTO Strategy track at this years 16th World Health Care Conference. And HCEG will be presenting a session at AHIP’s 2019 Consumer Experience & Digital Health Forum.

Original and Curated Content

HCEG leadership, members, sponsor partners, and other industry champions create and curate content via blog posts and social channels like Twitter and LinkedIn

HCEG Top 10 List

The annual HCEG Top 10 list of opportunities, challenges, and issues facing executives of health plans, health systems, and provider organizations in the United States serves as the framework for continuous and evolving dialog among HCEG members, associates and other healthcare champions throughout the year. It also serves as the basis for the Industry Pulse research survey. The formal release of the 2020 HCEG Top 10 list took place earlier this month at our 31st Annual Forum.

For more information on the 2020 HCEG Top 10, see this press release and look for more on the 2020 HCEG Top 10 and the upcoming Industry Pulse research survey.

RELATED: How Healthcare Leaders Leverage the 2019 HCEG Top 10 List

Help Spread the Word About National Health IT Week

Join the conversation on advancing the improvement of healthcare this NHIT Week and all year long. For more information, insight, ideas, and commentary about National Health IT Week, healthcare, healthcare information technology and the digital transformation of healthcare, consider following us on Twitter and LinkedIn – and subscribe to our eNewsletter. You can learn more about #NHITWeek and related events here

And consider becoming a member of the HealthCare Executive Group today. HCEG offers both company and individual memberships.  Learn more here.

2019 Industry Pulse Survey value-based payment Value-Based Relationships & Reimbursement:

Value-Based Relationships & Reimbursement: How can Industry Collaborate to Speed the Move to Value?

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Value-based Payment (and Value-based Care Reform) has ranked among HCEG’s Top 10 list of challenges, issues, and opportunities each of the last 10 years that HCEG’s Top 10 list has been published; a clear indication healthcare leaders realize that the move to payment for outcomes (value) vs. volume (FFS) is inevitable. It’s clear that value-based relationships & reimbursement is important to health plans, health systems and provider organizations. But year after year, shared-risk, value-based healthcare appears to be just around the corner. Why so slow? How can healthcare leaders championing the transformation of America’s healthcare system finally begin to realize the value of value-based payment?

In fact, the majority of respondents to the 2019 Industry Pulse Research Survey indicate that value-based relationships including both upside and downside shared risk still appears to be three to five years off.2019 Industry Pulse Survey value-based payment

If what’s apparently widely thought, then why is the move by health plans, health systems, and healthcare providers to value-based reimbursement perpetually stuck at being three to five years away from adopting shared-risk value-based contracts?

Join Us at Hotel Commonwealth for our Complimentary Executive Leadership Roundtable – Breakfast is Included

Healthcare Innovation and Disruption, HealthCare Executive Group, HCEG, 16th Annual World Health Care Congress (WHCC), CIO & CTO Strategy Track, innovation, disruption. healthcare champions, Data Analytics, Pharmacy Costs and Transparency, Importance of Useable Technology, Cybersecurity, HCEG Top 10, Center for Healthcare Innovation (CHI), International Association of Innovation Professionals,Speeding the Move to Value-Based Relationships & Reimbursement

On Wednesday, September 11th, the HealthCare Executive Group is presenting a special Executive Leadership Roundtable as part of their 31st Annual Forum. This interactive roundtable event open to everyone who’s in Boston on September 11th – there’s no charge to join other healthcare leaders from across the country to learn about value-based care and meet others facing similar challenges. To be clear, this special ELR event is open to everyone.

Participants of this special ELR will benefit from:

  • Interactive discussion between attendees and speakers on what the movement to value means
  • Learning about the top challenges and opportunities in transitioning from payment for volume
  • Why healthcare organizations are hesitant to provide value-based care and thoughts on overcoming them
  • Understanding realistic next steps healthcare leaders can take to make real progress in the move to value
  • Recent successes in new payment models and lessons-learned
  • A look at cross-industry partnerships in the movement to value-based care reimbursement

This will be a rare opportunity for Healthcare Champions who gather in Boston on September 11th to learn more about value-based payment and care opportunities and to interact with speakers and other participants on a meaningful basis.

The $64,000 Question (Or the $64B+ Question?) – Always 3 to 5 Years Away

Why is the move by health plans, health systems, and healthcare providers to value-based reimbursement perpetually stuck at being three to five years away from adopting shared-risk value-based contracts?

To learn how to advance value-based care, join us at the Hotel Commonwealth for our September Executive Leadership Roundtable event -Value-Based Relationships & Reimbursement: How can Industry Collaborate to Speed the Move to Value? -and learn from the following session leaders and ELR participants:

Panelists Sharing Insight on Value-Based Relationships & Reimbursement

Moderator: David Di Loreto, MD – Principle – Sg2

Panelists:

Join Others to Learn About Value-based Care in Boston on September 11, 2019

Be a part of this unique, no-cost learning and networking opportunity on the last day of the HealthCare Executive Group’s 31st Annual Forum. Breakfast is included and registration is required.

Healthcare Innovation and Disruption, HealthCare Executive Group, HCEG, 16th Annual World Health Care Congress (WHCC), CIO & CTO Strategy Track, innovation, disruption. healthcare champions, Data Analytics, Pharmacy Costs and Transparency, Importance of Useable Technology, Cybersecurity, HCEG Top 10, Center for Healthcare Innovation (CHI), International Association of Innovation Professionals,

2018 HCEG Annual Forum

Networking, Collaboration, And Learning Opportunities for Healthcare Executives

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Ongoing uncertainty, the need to digitally transform operations, and external disruption are three of many challenges, issues, and opportunities facing today’s healthcare leaders. So how can healthcare executives find the information, collaboration, and networking opportunities, both in-person and virtual, to stay on top of things? Indeed, professional associations, many healthcare conferences and digital channels such as LinkedIn, newsletters, blog posts, and Twitter can be an effective way for healthcare leadership to quickly and cost-effectively advance their initiatives and programs.

The HealthCare Executive Group (HCEG) has existed over 30 years to help those championing the transformation of healthcare better understand the challenges, issues, and opportunities facing they face and to facilitate connections with others facing similar concerns. This post shares insight from a long-term member of the HealthCare Executive Group on how HCEG has differentiated itself from the noise, vendor sales pressure and overbearing crowds so common in today’s conferences and digital channels.

How the HealthCare Executive Group Supports Healthcare Champions

Can you tell us a little bit about yourself and your association with the HealthCare Executive Group?Eric Decker, CIO, Independent Health

I am Eric Decker, Chief Information Officer at Independent Health, a regional payer headquartered outside of Buffalo, NY.  I have been a member of HCEG since 2015 and became a board member of HCEG in 2018.

Why did you join the HealthCare Executive Group?

I was promoted to CIO in early 2015, and being a ‘first-time’ CIO, I was looking for associations where I could meet and network with other healthcare executives at organizations similar to Independent Health. HCEG had been recommended to me by another CIO, and I was really happy with the networking opportunities and content provided at their annual forum.

What do you think makes the HealthCare Executive Group different than other healthcare associations and leadership organizations like HIMSS, CHIME, FACHE, etc?

The relatively small setting of the annual forum distinguishes HCEG from larger associations’ events.  There is only one concurrent track, and the break times allow me to reconnect with peers who I had met at previous forum events, as well as make new connections.

How does HCEG solicit input from its members as to what content, events, and services they’d like HCEG to provide to them?

Well, HCEG’s annual Top 10 list of challenges, issues, and opportunities is certainly the prime example of how it solicits specific information from its members. Not too many organizations drive all of their event planning and content development based on the sole input of its members.

What unique networking opportunities and experiences does the HealthCare Executive Group offer?

HCEG offers more than the usual networking mixers. The extracurricular activities at the Annual Forum and the Executive Leadership Roundtables are very conducive to getting to know other healthcare professionals in a relaxed environment. Too many times the crowds, noise and commercial distractions get in the way of truly forming a meaningful relationship that lasts beyond the networking event itself.

RELATED: A Conference for Healthcare Executives Unlike Any Other

What about the HealthCare Executive Group makes it different than other associations and organizations supporting healthcare leaders?

HCEG’s Annual Forum and Executive Leadership Roundtable events are a ‘safe space’ for healthcare executives to learn, discuss and inform – free from the distractions of large events and without vendors pushing sales pitches. I’m better able to gain perspective on challenges, issues, and potential opportunities.

HCEG events are very informal yet supportive. The friendliness and flexibility of their event and administrative staff was impressive. HCEG helps its members forge meaningful relationships that last long after any single event ends. Industry media that may share comments out of context are not allowed.

Nowadays, there are lots of ways to stay connected and communicate with peers and other business associates. How does HCEG support member connections and information exchange?

A single conference event over two or three days once or twice a year is not enough to keep up with challenges, issues, and opportunities in today’s fast-paced, uncertain healthcare environment.

HCEG provides a nice mix of in-person, physical gatherings throughout the year and also well-coordinated of virtual, digital channels to help stay informed and connected. And offers its members events, opportunities and support to share and acquire information and expertise outside of a single, transactional event.

HCEG’s develops its yearly Top 10 list during their Annual Forum. What can you share about the Annual Forum and the HCEG Top 10 list?

HCEG’s Annual Forum reinforced the information that I know and filled in some of the blanks I was not completely aware of. It has a good mix of sessions that presented a variety of perspectives. I was somewhat surprised by the candor and willingness to the panelists to engage with the audience.

The HCEG Top 10 provides a good overview of what’s happening in the industry. It helped me get a sense of what others are thinking and helped validate – and invalidate – some of my thoughts and assumptions.

RELATED: How Healthcare Leaders Leverage the 2019 HCEG Top 10 List

Meet Eric and Other Healthcare Champions at HCEG’s 31st Annual Forum

The 31st Annual Forum of the HealthCare Executive Group takes place September 9th – 11th in Boston. Come join Eric Decker and other champions focusing on the healthcare and digital innovation necessary to transform the healthcare system in the United States. Interact with your healthcare peers, learn more about how others are addressing similar challenges, issues, and opportunities, and create new relationships to advance your company-focused and personal missions.Healthcare Innovation and Disruption, HealthCare Executive Group, HCEG, 16th Annual World Health Care Congress (WHCC), CIO & CTO Strategy Track, innovation, disruption. healthcare champions, Data Analytics, Pharmacy Costs and Transparency, Importance of Useable Technology, Cybersecurity, HCEG Top 10, Center for Healthcare Innovation (CHI), International Association of Innovation Professionals,

2018 HealthCare Executive Group Annual Forum. 30th-anniversary. Hewing Hotel Minneapolis, MN. Healthcare Industry Executive Leaders

Healthcare Leaders Share Insight in Boston on September 9th

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The 31st Annual Forum of the HealthCare Executive Group begins on Monday, September 9th – long considered a hotbed of healthcare and digital innovation. Champions focusing on the healthcare and digital innovation necessary to transform the healthcare system in the United States will be gathering at the Hotel Commonwealth in Boston, Massachusetts at our 31st Annual Forum. They’ll interact with their healthcare peers, learn more about how others are addressing similar challenges, issues, and opportunities, and create new relationships to advance their company-focused and personal missions.

In previous posts, we’ve shared the following details on how this year’s Annual Forum provides meaningful value to the leaders transforming their healthcare organization:

A Conference for Healthcare Executives Unlike Any Other

Healthcare Executives Address Industry Challenges, Issues, & Opportunities in Boston on September 9th

In this post, we’ll share more complete details about the topics, speakers, and events of our 31st Annual Forum taking place in Boston, MA on September 9th – 11th.

Healthcare Executives Address Industry Challenges, Issues, & Opportunities2019 Annual Forum of the HealthCare Executive Group (HCEG). Ideas, 'Best Practices' and lessons learned. Intimate venue insight, ideas, and actionable information. 2020 HCEG Top 10 list.

Topics of Importance to Healthcare Leaders

Here are the sessions that will be presented at the HCEG Annual Forum. To appreciate the information, value, and industry connections our Annual Forum offers healthcare leaders be sure to check out this recap of last year’s 30th Annual Forum of the HealthCare Executive Group – Agenda, Speakers, Pictures, and More

Monday, September 9, 2019

Tour of the IBM Watson Immersion Center

Small group tours of the IBM Watson Immersion Center for a discussion of artificial intelligence technologies

Welcome to Boston

Enjoy lunch while meeting fellow forum attendees and enjoying a compelling, fun, and interactive Quizzify orchestrated by Al Lewis, Quizzify President. Learn just how much you do not know about healthy behavior.

The DC Landscape: Policy Poised to Impact Health Plans in the Near Term

Matt Eyles, President and CEO of AHIP, helps forum attendees understand which conversations in DC are most essential as they form their business strategies for future years.

Changing the Story: The Myths and Missed Opportunities for Connected Care

Ann Mond-Johnson of the American Telehealth Association shares insight on the barriers to broader adoption and future opportunities to take advantage of connected care technologies in improving care and reducing inefficiencies across the health care system.

Peer-to-Peer Networking and Entertainment

Forum attendees gather at the Left Field Deck at Fenway Park for a two-hour dinner and networking event followed by a Boston Red Sox/Yankee game.

RELATED: Recap Materials from Last Year’s 30th Anniversary of the HealthCare Executive Group Annual Forum

Tuesday, September 10, 2019

Knowledge is Power: Cost Transparency as a Shared Strength and Responsibility

In this breakfast keynote address: panelists Niall Brennan, President & CEO of the Health Care Cost Institute and Dr. Michael Sherman, SVP & Chief Medical Officer of the Harvard Pilgrim Health Care and Lecturer at Harvard Medical School share how health plans may collaborate to enable best-in-class data sets and provide greater value to both the business and member through transparency.

Logistics & Transportation Panel Discussion: Promote Health Equity and Remove Transportation as a Barrier to Care

Megan Callahan, Vice President of Healthcare at Lyft and other panelists examine the role of transportation in ensuring access to critical health services, with an emphasis on improving care and experience for under-served Medicaid and Medicare populations.

Digital Transformation: How Novel Technologies are Making a Tangible Impact

In this panel discussion, Mariya Filipova, VP of Innovation at Anthem, Ray Constantini, MD, CEO and Co-Founder of Bright.MD and Oron Afek, CEO and Co-Founder of VIM discuss use cases for disruptive innovation in digital health including short- and long-term impacts on their business, relationships with other stakeholders, members, and patients.

Beyond the Trend: Follow the Money to Identify Technologies Defining the Future of Healthcare

Panelists Ricardo Johnson of Healthworx at CareFirst Blue Cross Blue Shield, Ryan Stewart, Managing Director of Healthcare Technology Investment Banking at Leerink Partners, and Tuoyo Louis, Founder and Managing Partner of Bambu Global Healthcare Advisors discuss the current M & A landscape with a focus on technology investment. Gain insight into which advancements investors are betting on and why.

2020 HCEG Top 10 & Industry Pulse Roundtables: Voting and Ranking

HCEG board, HCEG members, sponsor partners, and forum participants interact with each other to identify the 2020 Top 10 challenges, issues and opportunities for their organizations. Join your peers and be part of shaping the 2020 HCEG Top 10 list of challenges, issues, and opportunities facing healthcare leaders during these continued uncertain times.

Unleash Value and Innovation in Your Organization:  Understanding the Problem You Don’t See

Jason Woo, MD, MPH, FACOG, Medical Officer at U.S. Public Health Service helps forum participants identify the foundational challenges healthcare organizations we often fail to see that inhibits their own success.

Develop a Collaborative Approach to Address the Opioid Crisis

Gregory Marotta, CEO of Clean Slate Opioid Clinics and Dave Henderson, CEO of Thrivee explore how organizations are today in dealing with the opioid epidemic and collaborative strategies to move forward.

Sustaining Outcomes and Savings through Lifestyle & Behavioral Modification

Eric Hamborg, co-founder and chief commercial officer at MOBE will be joined by other prominent panelists. They’ll discuss how services with sustainable cost-saving models can be designed and delivered to address the challenges of a growing hidden population of members with complex health profiles.

Closing Keynote: Massachusetts Healthcare and Political Landscape

A well-known thought leader from New England on the leading edge – sometimes the bleeding edge – of healthcare reform and transformation will close out the second day of our Annual Forum.  Their presentation centers around what has happened and might happen in the future with New England healthcare – a vanguard of healthcare transformation in the United States.

Wednesday, September 11, 2019

Special Executive Leadership Roundtable at Our Annual Forum

A special Executive Leadership Roundtable event – Value-based Relationships and Reimbursement: Why is the Transformation Taking So Long? – is open to everyone!

Value-Based Relationships and Reimbursement: Why is the Transformation Taking So Long?

Jeff Micklos, Executive Director of Health Care Transformation Task Force (HCTTF) and colleague Clare Pierce-Wrobel will be joined by HCEG sponsor partners Harry Merkin of HealthEdge and Mayer Yermaneni of EQHealth.

They’ll share insight on how payments to physicians and other practitioners are not patient-centered nor value-based. And how our healthcare industry is still primarily “fee-centered” with few providers incentivized to provide value-based care. Register for this special Executive Leadership Roundtable event taking place on Friday, September 11th here.Healthcare Innovation and Disruption, HealthCare Executive Group, HCEG, 16th Annual World Health Care Congress (WHCC), CIO & CTO Strategy Track, innovation, disruption. healthcare champions, Data Analytics, Pharmacy Costs and Transparency, Importance of Useable Technology, Cybersecurity, HCEG Top 10, Center for Healthcare Innovation (CHI), International Association of Innovation Professionals,Note: This ELR event is open to everyone and registration at the 2019 HCEG Annual Forum is not required.

Healthcare Leaders Sharing in a Trusted Environment

Come join other healthcare executives and industry leaders in Boston on September 9th-11th and be a part of a manageable, information-packed event. In addition to the uncommon speakers identified above, we’ve got some additional sessions and uncommon healthcare conference surprises in store.  Contact Juliana Ruiz if you require any assistance.

Healthcare Executives Address Industry Challenges, Issues, & Opportunities2019 Annual Forum of the HealthCare Executive Group (HCEG). Ideas, 'Best Practices' and lessons learned. Intimate venue insight, ideas, and actionable information. 2020 HCEG Top 10 list.

RELATED: Announcing Individual Membership in HealthCare Executive Group

Healthcare Industry Leaders. HealthCare Executive Group. HCEG. Annual Forum. National Associations. Health Plans. Non-Traditional/Emerging Providers. Research/Consultancies. Venture Capital. Government. Challenges, Issues, And Opportunities. HCEG Top 10.

Healthcare Leaders Present at HCEG’s 2019 Annual Forum

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The HealthCare Executive Group is built around two core values: that healthcare leaders trust their peers more than any other source when facing industry challenges; and that, because those challenges evolve every year and impact similar organizations in different ways, meaningful interaction between industry leaders must be supported by the environment, agenda, and background of speakers and others presenting their knowledge, experiences, and ideas.

For over 30 years, the Annual Forum of the HealthCare Executive Group has endeavored to pursue these core values in our events, content and other support for our members and the healthcare industry at large. In the month’s leading up to HCEG’s Annual Forum, a team of trusted healthcare executives supported by event planning professionals gets to work. The agenda is developed based on the current HCEG Top 10 list. Qualified leaders in the healthcare industry leaders are identified and engaged. A supportive venue, fare fitting a queen and special networking events are contracted. The result is an event supporting the exchange of timely, useful information exchange and open dialogue and interaction between speakers and attendees.

Diverse Mix of Healthcare Industry Knowledge

While originally comprised of leadership from mid-market health plans, the HealthCare Executive Group has evolved over the years to include senior leaders from national healthcare associations, health systems, provider organizations, public health servants, research organizations, and more recently, leaders of organizations that partner to share risk. Given the uncertain and rapidly changing healthcare environment, it’s important that Annual Forum speakers represent a diverse mix of perspectives on how to improve healthcare outcomes and lower costs. And the disruption of traditional roles by new market entrants and the creative partnerships being made demand a new mix to insight shared.

For the 2019 Annual Forum, the following individuals have been confirmed to be sharing their knowledge, insight, and opinions with forum participants. Another dozen individuals are pending formal agreements.

National Associations

  • Matt Eyles, President & CEO, America’s Health Insurance Plans (AHIP)
  • Ann Mond-Johnson, CEO, American Telemedicine Association (ATA)
  • Charles Stellar, President & CEO, Workgroup for Electronic Data Interchange (WEDI)

Health Plans

  • Mariya Filipova, Vice President of Innovation, Anthem Inc.
  • Gregory LeGrow, Sr Director Technology Engagement Solutions, BCBS of MA

Non-Traditional/Emerging Providers

Research/Consultancies

Venture Capital

Government Healthcare Leaders

Other Healthcare Leaders

  • Al Lewis, President, Quizzify
  • Eric Hamborg, Chief Commercial Officer, MOBE
  • For information on the specific topics and sessions that each of the above individuals will be presenting, check out the agenda for the 2019 Annual Forum.

RELATED: Healthcare Executives Address Industry Challenges, Issues, & Opportunities in Boston on September 9th

Healthcare Leaders Sharing in a Trusted EnvironmentHealthcare Executives Address Industry Challenges, Issues, & Opportunities 2019 Annual Forum of the HealthCare Executive Group (HCEG). Ideas, 'Best Practices' and lessons learned. Intimate venue insight, ideas, and actionable information. 2020 HCEG Top 10 list.

Perhaps the most unique aspect of HCEG’s Annual Forum – and our Executive Leadership Roundtable events – is the manageable number of attendees, the supportive, intimate environment and the lack of vendor and media participation that too many other healthcare conferences entail. Our goal is to foster the level of trust necessary for attendees to feel comfortable about their participation. To share difficult experiences and inside tips, as well as to pose questions participants might not otherwise feel comfortable asking in the more populated, public setting of most healthcare conferences.

We believe that the agenda and setting of our events attract the best and brightest leaders in healthcare – both speakers AND attendees.

RELATED: A Conference for Healthcare Executives Unlike Any Other

Join Other Healthcare Leaders in Boston on September 9th

Come join other healthcare executives and industry leaders in Boston on September 9th-11th and be a part of a manageable, information-packed event. In addition to the uncommon speakers identified above, we’ve got some additional sessions and uncommon healthcare conference surprises in store.  Contact Juliana Ruiz if you require any assistance.

Healthcare Executives Address Industry Challenges, Issues, & Opportunities2019 Annual Forum of the HealthCare Executive Group (HCEG). Ideas, 'Best Practices' and lessons learned. Intimate venue insight, ideas, and actionable information. 2020 HCEG Top 10 list.

RELATED: Announcing Individual Membership in HealthCare Executive Group

Healthcare Executives Address Industry Challenges, Issues, & Opportunities 2019 Annual Forum of the HealthCare Executive Group (HCEG). Ideas, 'Best Practices' and lessons learned. Intimate venue insight, ideas, and actionable information. 2020 HCEG Top 10 list.

A Conference for Healthcare Executives Unlike Any Other

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Over the 30+ years that the HealthCare Executive Group (HCEG) was created to support healthcare executives, many of the popular conferences, forums, and events attended by healthcare industry participants have grown and morphed into spectacles hard to imagine back in the late 80’s.

  • Crowds numbering in the 1000’s and 10’s of 1000’s are packed into mammoth venues.
  • 100’s of sessions – sometimes spread over 15 to 20 ‘tracks’ – cover nearly every topic under the sun.
  • Big-name keynote speakers are touted as ready to share insight to transform lives, inspire action and grow companies.
  • Super-star speakers receive top billing and surely a huge portion of the increasingly costly registration fees – but often fall short and disappoint.
  • Over the top vendor exhibits staffed with dozens of salespeople vie for attendees attention.
  • Box lunches, if you’re lucky. Or standing in line for a sandwich from a kiosk.

In short, many of today’s healthcare conferences provide too much of the wrong stuff and not enough of the good stuff. And the Annual Forum presented by the HealthCare Executive Group is specifically designed and developed to provide what other healthcare conference events don’t.

Healthcare Executives Address Industry Challenges, Issues, & Opportunities 2019 Annual Forum of the HealthCare Executive Group (HCEG). Ideas, 'Best Practices' and lessons learned. Intimate venue insight, ideas, and actionable information. 2020 HCEG Top 10 list.Healthcare Executives Address Industry Challenges, Issues, & Opportunities 2019 Annual Forum of the HealthCare Executive Group (HCEG). Ideas, 'Best Practices' and lessons learned. Intimate venue insight, ideas, and actionable information. 2020 HCEG Top 10 list.

Timely Topics Presented in a Cohesive Fashion for Healthcare Executives

The keynotes and sessions at HCEG’s Annual Forum’s are presented and moderated by executives and others actively working in the healthcare industry. Executives that recognize the value of collaborating with like-minded individuals to solve challenges, deal with similar issues, and leverage opportunities together. Accordingly, session themes and topics are based on the current challenges, issues, and opportunities identified by health plan, health system, and healthcare providers – not the exhibitors and others aiming to sell products and services.

For a sample of the type of information presented at HCEG’s Annual Forums, see this recent post: Healthcare Executives Address Industry Challenges, Issues, & Opportunities in Boston. You can also check out the agenda and program guide from last years Annual Forum.

Healthcare Industry Leaders Addressing Today’s Challenges vs. Coin-Operated Speakers

Speakers at our annual forum are well-established, well-known leaders currently working in the healthcare industry. They won’t be selling anything except great insight on the challenges, issues, and opportunities facing today’s healthcare leadership. In today’s uncertain and increasingly volatile healthcare industry it’s critical to get unbiased insight.

    • Some of the Speakers at HealthCare Executive Group’s 2018 and 2017 Annual Forums:
      • David Shulkin, former Secretary of the Veterans Administration and Chief Innovation Officer of Sanford Health
      • Karen DeSalvo, Assistant Secretary for Health at U.S. Department of Health and Human Services
      • Andy Slavitt, former Acting CMS Administrator and current leader of Townhall Ventures
      • Craig E. Samitt, MD, MBA, President & CEO of BCBS of Minnesota
      • Brandon Cady, President & CEO of Anthem/AIM Specialty Health
      • Kyle Rolfing, Co-Founder & President of Bright Health
      • Tony Miller, Co-Founder & CEO of Bind on Demand Health
      • Donato Tramuto, CEO at Tivity Health
      • Dan Buettner, National Geographic Fellow, NY Times Best Selling Author

Intimate, Manageable Environment Supporting Quality Information ExchangeHealthCare Executive Group HCEG Annual Forum

Unlike many conferences, HCEG’s Annual Forum takes place in a venue selected for maximizing attendees comfort, access, and interaction. Seating arrangements, ingress, and egress are thoughtfully laid out in an intimate and accessible manner. Crowded and impersonal are two words NOT associated with HCEG’s Annual Forum’s.

Healthcare Leaders vs. Every Other Role Under the Sun

HCEG limits participation in its Annual Forum to healthcare executives and leadership serving health plans, health systems, and provider organizations. The majority of attendees reside in the C-suite and all registrations are screened. Media, vendors of any sort, and ‘all-comers’ willing to pay the registration fee are not allowed.

Sales Free Environment vs. Vendor Exhibits & Booth Barkers

You won’t find any vendor exhibits and salespeople at HCEG’s Annual Forum. And while some HCEG sponsor partners may participate in the forum, they do so in a passive, consultative fashion. Sales pitches and vendor marketing materials are not allowed.

Exceptional Food & Drink vs. Box Lunches & Waiting in Line for Coffee

Great content and insightful speakers alone do not make a conference worthwhile. Accordingly, HCEG places a lot of thought and effort into providing breakfast, lunch, dinner, and refreshments throughout the day. Exceptional food and drink combined with a comfortable environment go a long way in supporting the exchange of information and ideas

RELATED: Recapping the 2018 Annual Forum of the HealthCare Executive Group

Networking Events at 2019 HealthCare Executive Group Annual Forum

All of the above aspects of HCEG’s Annual Forum are intended to support new introductions and grow existing relationships between forum attendees. Keynotes from industry leaders help set the context. Then informative sessions help flesh out – and flush out – the challenges, issues, and opportunities, facing healthcare executives. And informal, entertaining – yet structured – opportunities to interact are provided.

For this year’s forum, participants will enjoy two unique events:

Red Sox vs. Yankees Baseball Game at Fenway Park

Forum attendees are invited to a private reception on the Coca-Cola Field Deck at Fenway Park – widely known as some of the Best Seats for Partying and Socializing at Fenway Park.  Immediately following this private networking reception, all Annual Forum attendees will enjoy the Red Sox vs. Yankees Game.

Note: This special networking event is located directly across the street from the annual forum venue and is included with 2019 Annual Forum registration at no additional cost on a first-come, first-served basis.

IBM Watson Experience Center

Another unique event at this year’s annual forum is small group tours of the IBM Watson Experience Center. The tour includes an open discussion of technology applications in healthcare. Transportation to and from the forum venue and the IBM Watson Experience Center will be provided.

RELATED: See pictures, program guide and more from last year’s 2018 Annual Forum 

Join Other Healthcare Leaders in Boston on September 9th

Come join other healthcare executives and industry leaders in Boston on September 9th-11th and be a part of a manageable, information-packed event. In addition to the keynotes, sessions, Top 10 ranking, and special networking events noted above, we’ve got some additional sessions and uncommon healthcare conference surprises in store.  Contact Juliana Ruiz if you have any questions.

Healthcare Executives Address Industry Challenges, Issues, & Opportunities2019 Annual Forum of the HealthCare Executive Group (HCEG). Ideas, 'Best Practices' and lessons learned. Intimate venue insight, ideas, and actionable information. 2020 HCEG Top 10 list.

RELATED: Announcing Individual Membership in HealthCare Executive Group

Healthcare Executives Address Industry Challenges, Issues, & Opportunities2019 Annual Forum of the HealthCare Executive Group (HCEG). Ideas, 'Best Practices' and lessons learned. Intimate venue insight, ideas, and actionable information. 2020 HCEG Top 10 list.

Healthcare Executives Address Industry Challenges, Issues, & Opportunities in Boston on September 9th

By | Annual Forum, Conferences, HCEG Top 10 | No Comments

The 2019 Annual Forum of the HealthCare Executive Group (HCEG) takes place in HCEG’s birthplace – Boston, Massachusetts – on September 9th.  Just over 30 years ago, a group of healthcare executives created the Managed Care Executive Group (MCEG), a ‘user group’ to share their ideas, ‘Best Practices’ and lessons learned. These healthcare leaders recognized the value of collaborating with like-minded individuals to solve challenges, deal with similar issues, and leverage opportunities together. Fast forward about 20 years and the Managed Care Executive Group became the HealthCare Executive Group. And in less than two months, the HealthCare Executive Group returns to its birthplace in Boston for its 31st Annual Forum!

Our annual forum planning team is pleased to share that the 2019 Annual Forum is shaping up to be one of our best forums ever. Three keynotes from prominent healthcare industry leaders with interactive sessions set in an intimate venue provide insight, ideas, and actionable information. The development of the 2020 HCEG Top 10 list enables all forum participants to have a role in identifying and ranking the challenges, issues, and opportunities they’re facing in today’s uncertain and rapidly transforming healthcare industry. And two unique networking events offer the opportunity for attendees to grow and expand their professional and personal networks.Healthcare Executives Address Industry Challenges, Issues, & Opportunities2019 Annual Forum of the HealthCare Executive Group (HCEG). Ideas, 'Best Practices' and lessons learned. Intimate venue insight, ideas, and actionable information. 2020 HCEG Top 10 list.

Keynotes by Healthcare Industry Leaders

The DC Landscape: Policy Poised to Impact Health Plans in the Near Term

Matt Eyles, President & CEO of America’s Health Insurance Plans (AHIP), will open the forum with an overview of the legislative and political landscape in Washington, D.C. Attendees will gain insights to help them:

  • Cut through the noise in the upcoming election year
  • Learn which policies may directly impact healthcare businesses and members in the next year
  • Explore top-of-mind issues including the future of Medicare and the ACA, as well as bipartisan agreements to reduce the price of prescription drugs
  • Consider new ways to keep costs down and simplify the healthcare system for members

Knowledge is Power: Cost Transparency as a Shared Strength and Responsibility

Niall Brennan, former Chief Data Officer at the Centers for Medicare & Medicaid Services (CMS) and current President & CEO of Health Care Cost Institute (HCCI), shares insight into how healthcare organizations collaborate to enable best-in-class data sets to provide greater value through transparency. Niall will share how:

  • to understand cost and utilization trends in the commercially insured population
  • to delve into the issue of cost variation in the US market and how it impacts the transparency movement at the regulatory level
  • HCCI and health plans work together to share de-identified cost and outcome data, help their members navigate cost more easily and drive improvement in quality and value with robust analytics
  • healthcare plans, health systems, provider organizations AND members, patients, and consumers can both benefit from and help fuel the transparency mission

The Changing Landscape and the Politics of Healthcare

While unable to share confirmed details about the keynote speaker, HCEG is working with two Massachusetts healthcare industry leaders with the expectation one or both of them will share their valued perspective on the changing landscape and political uncertainties impacting the healthcare industry. This keynote address will take place over dinner on the second day of the 2019 Annual Forum. We’re hopeful the schedule of the speaker we’re working with supports their ability to share their insight unique and ideas with the healthcare executive attendees of our 2019 Annual Forum.

Interactive Sessions

This year’s Annual Forum includes eight presentations/panelist sessions addressing challenges, issues, and opportunities facing today’s healthcare leaders. HCEG sessions aim to enable significant interaction opportunities for our annual speakers, panelists, attendees, and all others involved to be able to network and share their respective thoughts and needs.  A few of the sessions we’re developing to promote information exchange and networking opportunities include:

Digital Transformation: How Novel Technologies are Making a Tangible Impact

Healthcare Executives Address Industry Challenges, Issues, & Opportunities 2019 Annual Forum of the HealthCare Executive Group (HCEG). Ideas, 'Best Practices' and lessons learned. Intimate venue insight, ideas, and actionable information. 2020 HCEG Top 10 list.

Panelists will present and discuss use cases of disruptive digital health innovation and attendees will…

  • Hear first-hand examples of how technology successfully integrates into organizational workflow
  • Learn of short and long-term impacts on their business, relationships with other stakeholders, and consumers.
  • Better understand which technologies foster engagement between health care stakeholders
  • Be able to assess the impact of disruptive digital health innovation on consumers, patients, outcomes, and costs

Beyond the Trend: Follow the Money to Identify Technologies Defining the Future of Healthcare

This panel of experts discusses the merger and acquisitions (M&A) landscape with a focus on technology investment.  Attendees will…

  • Gain insight into which advancements investors are betting on and why
  • What’s driving the investment community toward M&A, and how the right technology factors into the decision to invest in a business or not
  • Learn about top technologies poised to meaningfully support healthcare payment and delivery transformation in the next 3 years

Developing a Collaborative Approach to Address the Opioid Crisis

In this panel, experts discuss the current state of the opioid crisis and explore collaborative strategies for better managing the current opioid crisis:

  • Strategies in play today that aim to prevent and treat opioid abuse including progress to-date and lessons learned during their implementation
  • Next steps to move the needle in a positive direction including which efforts are making the most impact
  • How healthcare organizations can collaborate to mitigate the opioid epidemic on a local and national level

Quizzify: So, You Think You Know Healthcare?

An interactive, fun, and compelling ‘Quizzify session’ led by Al Lewis, President of Quizzify, will help forum participants learn just how much they DO NOT KNOW about healthy behavior. This live quiz simulates an approach many employers are using to teach employees how to make healthier decisions and spend healthcare dollars more wisely. We think this will be an enlightening session.

2020 HCEG Top 10: Voting and Ranking

Over the last decade, a highlight of the HealthCare Executive Group’s annual forum is the development of the HCEG Top 10 list of challenges, issues, and opportunities currently faced by healthcare executives. Starting with a list of 25-30 items identified by HCEG members and sponsor partners, forum participants interact with each other to identify the top 10 challenges, issues and opportunities facing their organizations. After interactive discussion in roundtable format over lunch, forum participants rank the items to create the 2020 HCEG Top 10 list.HCEG Top 10. Industry Pulse Survey. Challenges, issues, opportunities healthcare industry. Data & Analytics, Total Consumer Health, Population Health Services, Value-based Payments, The Digital Healthcare Organization, Rising Pharmacy Costs, External Market Disruption, Operational Effectiveness, Opioid Management

RELATED: How Healthcare Leaders Leverage the 2019 HCEG Top 10 List

Networking Events at 2019 HealthCare Executive Group Annual Forum

Beyond the content presented at HCEG’s Annual Forum, our event aims to support new introductions and grow existing relationships between healthcare executives. Keynotes from industry leaders help set the context. Then informative sessions help flesh out – and flush out – the challenges, issues, and opportunities, facing healthcare executives. Some fun and structured opportunity to interact can go a long way.

And participants of the HealthCare Executive Group’s 2019 Annual Forum will enjoy two events providing support for meeting new people, sharing your knowledge, expanding your network, and perhaps rekindling stale relationships. Indeed you’ll meet new people, learn a lot, eat well, and experience new entertainment.

Red Sox vs. Yankees Baseball Game at Fenway Park

Forum attendees are invited to a private reception on the Coca-Cola Field Deck at Fenway Park – widely known as some of the Best Seats for Partying and Socializing at Fenway Park.  Immediately following this private networking reception, all Annual Forum attendees will enjoy the Red Sox vs. Yankees Game.

Note: This special networking event is located directly across the street from the annual forum venue and is included with 2019 Annual Forum registration at no additional cost on a first-come, first-served basis.

IBM Watson Experience Center

Another unique event at this year’s annual forum is small group tours of the IBM Watson Experience Center. The tour includes an open discussion of technology applications in healthcare. Transportation to and from the forum venue and the IBM Watson Experience Center will be provided.

RELATED: See pictures, program guide and more from last year’s 2018 Annual Forum 

Exceptional Meals, Venue, C-Suite Participants, & Networking Opportunities

The HealthCare Executive Group’s Annual Forum is unlike any other healthcare conference event. In fact, our annual forum is pretty much the opposite of other healthcare events:

Intimate and Accessible vs. Impersonal and CrowdedHealthCare Executive Group HCEG Annual Forum

The venue, sessions, and seating are all designed for maximum attendee comfort and interaction.  Moreover, HCEG’s annual forum includes unique networking events so forum participants can expand their network and create meaningful relationships.

Participating in our Annual Forum can truly advance attendees professional and personal goals.

Healthcare Industry Leaders Addressing Today’s Challenges vs. Coin-Operated Speakers

Speakers at our annual forum are well-established, well-known healthcare industry leaders. They won’t be selling anything except great insight on the challenges, issues, and opportunities facing today’s healthcare leadership. In today’s uncertain and increasingly volatile healthcare industry it’s critical to get unbiased insight.

Some of the Speakers at HealthCare Executive Group’s 2018 and 2017 Annual Forums:

      • David Shulkin, former Secretary of the Veterans Administration and Chief Innovation Officer of Sanford Health
      • Karen DeSalvo, Assistant Secretary for Health at U.S. Department of Health and Human Services
      • Andy Slavitt, former Acting CMS Administrator and current leader of Townhall Ventures
      • Craig E. Samitt, MD, MBA, President & CEO of BCBS of Minnesota
      • Brandon Cady, President & CEO of Anthem/AIM Specialty Health
      • Kyle Rolfing, Co-Founder & President of Bright Health
      • Tony Miller, Co-Founder & CEO of Bind on Demand Health
      • Donato Tramuto, CEO at Tivity Health
      • Dan Buettner, National Geographic Fellow, NY Times Best Selling Author

Healthcare Executives & Leaders vs. Every Other Role Under the Sun

Participation in HCEG’s Annual Forum is limited to healthcare executives and leadership serving health plans, health systems, and provider organizations. The majority of attendees reside in the C-suite and all registrations are screened. Media, unscreened vendors of any sort, and ‘all-comers’ willing to pay the small registration fee are not allowed.

No 3rd Party Pitches vs. Vendor Salespeople and Booth Barkers

You won’t find any vendor exhibits at HCEG’s Annual Forum. And HCEG sponsor partners participate in the forum in a passive, consultative fashion. No sales pitches or vendor marketing materials are allowed.

Relaxing Venue with Great Food & Drink vs. Box Lunches and Waiting in Line for Coffee

Great content and insightful speakers alone do not make a conference worthwhile. Accordingly, HCEG places a lot of thought and effort into selecting an accessible venue. Our annual forum offers a comfortable environment supporting the exchange of information and ideas. Excellent food, drink, and refreshment is always available to forum participants.

Join Other Healthcare Leaders in Boston on September 9th

Come join other healthcare executives and industry leaders in Boston on September 9th-11th and be a part of a manageable, information-packed event. In addition to the keynotes, sessions, Top 10 ranking, and special networking events noted above, we’ve got some additional sessions and uncommon healthcare conference surprises in store.  Contact Juliana Ruiz if you require any assistance.

Healthcare Executives Address Industry Challenges, Issues, & Opportunities2019 Annual Forum of the HealthCare Executive Group (HCEG). Ideas, 'Best Practices' and lessons learned. Intimate venue insight, ideas, and actionable information. 2020 HCEG Top 10 list.

RELATED: Announcing Individual Membership in HealthCare Executive Group

HCEG Webinar Series. Art & Science of Aligning People, Process, & Technology to Grow Your Healthcare Organization. The Golden Triangle. Operational efficiency. 2019 HCEG Top 10 list. HealthEdge. business transformation initiatives. Sal Gentile, Friday Health Plans.

The Art & Science of Aligning People, Process, & Technology to Grow Your Healthcare Organization

By | HCEG Top 10, HealthEdge, Operational Effectiveness, Webinar Series | No Comments

People, process, and technology are at the core of every business. And how these three critical components are used to create and deliver a healthcare organization’s products and services ultimately result in company profitability and growth. Indeed, the critical challenges healthcare organizations are facing during these uncertain times involve humans, the processes they must follow, and the mix of entrenched, emerging – and as yet- often unknown technologies supporting an organizations mission and growth.

Transforming your healthcare organization requires an explicit focus on effectively aligning the Golden Triangle of People, Process, & Technology.

The Golden Triangle: People, Process, & Technology

HCEG Webinar Series. Art & Science of Aligning People, Process, & Technology to Grow Your Healthcare Organization. The Golden Triangle. Operational efficiency. 2019 HCEG Top 10 list. HealthEdge. business transformation initiatives. Sal Gentile, Friday Health Plans.

Delivering operational efficiency, a key aspect of transforming today’s healthcare organizations requires an approach that optimizes the relationships between people, process & technology; hence the Golden Triangle. Each part of the Golden Triangle is its own science. And each needs to be mastered to effect true transformation and business growth. Ignore the relationship between people, process, and technology at your own risk.

And know that the art, where real value and efficiency are found, is at the intersection of people, process & technology. Like a three-legged stool, each part of the Golden Triangle must be sufficiently developed and aligned as integral components of successful transformation initiatives. Too often, healthcare organizations give short shrift to the people point of the triangle.

RELATED: Operational Efficiency Ranked #7 on 2019 HCEG Top 10 List

Successful Transformation Initiatives: Keys to Success & Challenges

In a study by IBM titled “Making change work…while the work keeps changing,” 1400 participants identified the keys to successful change initiatives and the major challenges to change that organizations must consider as they plan and strategize their business transformation initiatives.

Keys to Successful Change Initiatives at Healthcare Organizations

People Factors

    • Employee Involvement
    • Honest and Timely Communication
    • Change Agents to Engage Other Employees
    • Change Supported by Culture
    • Efficient Training Programs
    • Monetary and Non-Monetary Incentives

Process Factors

    • Adjustment of Performance Measures
    • An Efficient Organizational Structure
    • Top Management Sponsorship

Challenges to Change Initiatives at Healthcare Organizations

People Factors

    • Changing Mindsets and Attitudes
    • Corporate Culture
    • Shortage of Resources
    • Lack of Commitment by higher management
    • Insufficient Change Know-How
    • Little to no Transparency

Technology Factors

    • Impact on Existing Process
    • User Experience
    • Flexibility and Interoperability of Technology Systems

See this article for more about the keys to successful change initiatives and the major challenges to change that organizations must consider as they transform their organization.

People are Key to Aligning People, Process, & Technology

Famed IBM founder Thomas J Watson shared the following on the importance of NOT ignoring the people component of organizational change initiatives.

“Teach your associates to teach themselves and in a way that you will strengthen the entire organization” – Thomas J Watson (1947)

Additional Insight & Ideas on Leveraging People, Process, & Technology

In today’s uncertain and rapidly changing healthcare environment, healthcare leaders are seeking to enter new geographies, start new lines of business, or even radically transform their traditional way of doing business. To position your healthcare organization for successful growth by optimizing the intersection of people, process, and technology, join us on July 25th for our Webinar Series event: Using People, Process & Technology to Grow Your Business.

Sal Gentile, CEO of Friday Health Plans and our sponsor partner HealthEdge will share how they leveraged the art and science of people, process and technology to successfully grow their respective healthcare organizations both from the ground up as well as within an established organization.Healthcare Innovation and Disruption, HealthCare Executive Group, HCEG, 16th Annual World Health Care Congress (WHCC), CIO & CTO Strategy Track, innovation, disruption. healthcare champions, Data Analytics, Pharmacy Costs and Transparency, Importance of Useable Technology, Cybersecurity, HCEG Top 10, Center for Healthcare Innovation (CHI), International Association of Innovation Professionals,

If you’re not sure whether you can attend this HCEG Webinar Series event, go ahead and register and we’ll send you the recording/recap.

If you have any questions about this blog post or want to learn more about the HealthCare Executive Group, please reach out to us at [email protected]. Also, consider following @HCExecGroup on Twitter and LinkedIn.

2019 AHIP Institute & Expo. HCEG. Healthcare Executive Group. Nashville, TN. David Cordani, Cigna Healthcare. Health Care Cost Institute (HCCI) Niall Brennan. CMS. National All Payer Claims Database (APCD) Public Data, Interactive Tools Related to Health Care Cost Utilization

Insight & Observations from the 2019 AHIP Institute & Expo

By | AHIP, Conferences, HCEG Top 10, Nashville, Social Determinants of Health | No Comments

The 2019 AHIP Institute & Expo took place in Nashville, TN earlier this month and our Executive Director Ferris Taylor was in attendance – along with many of our members and sponsor partners. This post shares just a bit of what Ferris observed. Also included are some recaps of the event shared by industry media and analysts.

Cigna CEO on Importance of Access, Affordability, and Eliminating Surprises

Wednesday’s afternoon keynote, A Blueprint for a More Sustainable Health Care System, was presented by David Cordani, President & CEO of Cigna Corporation. David’s introductory message emphasized the importance of access, affordability, and eliminating surprises. During his 45-minute session, David shared the following thoughts and ideas – among others:

Healthcare organizations – and the companies that support healthcare organizations – need to understand the needs of the people and companies they want to do business with and then earn the “right” to meet those needs.

In the quest for the digital transformation of their healthcare organizations, healthcare leaders should consider and address the “transactional going to transitional going to transformational”

Treat the whole person and be sure to do your best to connect individuals (plan members and patients) with providers. Drive this change through innovation

Some statistics shared by David Cordani

  • The United States is the only place in the world you want to be if you have a critical medical conditional.
  • In 1992, the healthcare industry resisted
  • In 2008, the healthcare industry collaborated
  • In 2020, will the healthcare industry choose to lead?

What is the Health Care Cost Institute (HCCI) and Why Should You Care?

2019 AHIP Institute & Expo. HCEG. Healthcare Executive Group. Nashville, TN. David Cordani, Cigna Healthcare. Health Care Cost Institute (HCCI) Niall Brennan. CMS. National All Payer Claims Database (APCD) Public Data, Interactive Tools Related to Health Care Cost Utilization

Ferris Taylor (left) & Niall Brennan

Niall Brennan, former Chief Data Officer at CMS and current president & CEO of HCCI, joined Melinda Buntin, PhD, Chair of the Department of Health Policy at Vanderbilt and Robert Town, PhD, HCCI board chair and professor of economics at University of Texas-Austin to share an overview of the Health Care Cost Institute.

For those who may not know, the Health Care Cost Institute (HCCI) is the first qualified entity recognized by CMS for quality, efficiency, and use of resources. The speakers shared an overview of the benefits of collaborating and sharing data with HCCI and how HCCI members have access to the following types of Healthcare Market Intelligence:

  • benchmarking enrollment, utilization, and payments
  • provider profiling (understanding and tiering networks)
  • care management (patient identified data)
  • custom analysis (utilization of care, alternative payment methods, Rx, etc.)
Niall Brennan will be presenting the breakfast keynote at HCEG’s 2019 Annual Forum on Tuesday, September 10, 2019. For more information about our Annual Forum, click here.

Niall also shared some information on the National All Payer Claims Database (APCD) and emphasized that without data, states without APCD’s are flying blind with little or no ability to assess cost or quality. The group urged all attendees with the power to do so, to submit their data to HCCI and then focus on using the information and data HCCI generates in return to for quality and improvement programs.

Additionally, a general consensus among the speakers was their surprise that employers are not outraged over the variation in healthcare prices and even more with the fact that, while demand for some services is declining, in many cases prices are still going up.

For more information about HCCI including how to become a partner, click here.

RELATED: HCCI Research, Public Data, and Interactive Tools Related to Health Care Cost and Utilization

AHIP President & CEO Matt Eyles – Speaker at HCEG’s 2019 Annual Forum

At the AHIP event, Matt Eyles, AHIP’s CEO & President, shared his take on “What the Industry needs to do to address Health Care’s Challenges.” Matt will also be speaking at HCEG’s 2019 Annual Forum on Tuesday, September 10, 2019. For more information about our Annual Forum, click here.

Social Determinants of Health at AHIP Institute & Expo

Unsurprisingly, social determinants of health – ranked #3 on the 2019 HCEG Top 10 list – was a popular topic at the AHIP Institute & Expo. Check out these articles and resources on this hot topic impacting health plans, health systems, and provider organizations.SDOH. Social Determinants of Health. Total Population Health. HCEGTop10. HCEG. Healthcare Executive Group. Population Health Services: Operationalizing community-based health strategy, chronic care management, driving clinical integration, and addressing barriers to health such as social determinants.

AHIP Launches Project Link to Address Social Determinants

AHIP Institute Takeaways

At AHIP 2019, Health Plan Leaders Parse the Challenges and Opportunities of SDOH

Insurers to work together on social barriers to health

At the AHIP 2019 Conference, Former Surgeon General Murthy Speaks of Social Isolation and Its Impact

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