Substance Use Crisis Challenge for Healthcare Champions

By | Annual Forum, Health Literacy, Healthcare Reform, Pharmacy | No Comments

We’re in the middle of a crisis, not only as healthcare leaders transforming our healthcare system but also as Americans. The opioid substance use crisis in America is real and if it’s not already there, it’s coming to your neighborhood – or immediate and extended family soon. How can you help? What small thing might you do?

The First Step to Help Solve Substance Use Crisis

The first step in helping to solve this crisis is acknowledging that it’s not an affliction of the seedy underbelly of our society. Rather it’s a demon that knows nor respects any boundaries. Being afflicted by substance use challenges is rarely, if ever, a choice. It happens to people just like you and me who may have been prescribed opioids after surgery, or to address chronic pain or other ailments.

Nobody grows up with aspirations of becoming addicted to opioids!

Bringing People Together to Address Substance Use Crisis

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Left: David Henderson (Thrivee) and Gregory Marotta (CleanSlate Centers, Inc)

The second step is doing something more than just admitting the problem. At HCEG, we bring people together to talk about the issues facing healthcare organizations and professionals. But more than just talking about the problems, we discuss and debate solutions, encourage participants to take action and strive to support those actions.

At our recent 31st annual forum in Boston, we heard firsthand from two industry leaders who are doing much more than talking about our substance use crisis. David Henderson, CEO of Thrivee and Gregory Marotta, President and CEO of CleanSlate Centers, Inc. shared the different but complementary approaches their companies are taking to help people with substance use problems. As the audience engaged in the conversation with our panel, we heard from real people about their personal experiences with substance use challenges and discussed how to breakdown the “not in my family or neighborhood” attitude.

Take a Small Step Today!

The panel was closed with a challenge to each forum participant to write down and share one action they personally or their organization could – and more importantly would – take to be part of the solution. The energy and conversation following our Substance Use panel were intense and the forum’s consensus was that it would be a crime for us to let it die.

Today, HCEG board members are challenging each and every person who reads this blog post to commit to one action to help address the substance use crisis in America and to share that commitment with us.  Please share your commitment to making a difference via any of the following public or private channels. We’ll respect everyone’s privacy and not publish any names or personal information unless informed otherwise.

  • Share on LinkedIn and/or Twitter – Use hashtag #opioidcrisis
  • E-Mail Us
  • Comment on this post below

Our goal is to collect all of your commitments and track the progress and the difference that we as individuals – many almost certainly directly or indirectly impacted by the opioid crisis – are making. We’ll assemble, acknowledge and share those ideas via our upcoming in-person events and virtual channels. Little things do add up to BIG THINGS!

Alone we can make a dent…Together we can make a difference!

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Healthcare Leaders Interviewed by Mabel Jong at HCEG’s 31st Annual Forum

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The 2019 Annual Forum of the HealthCare Executive Group (HCEG) took place on September 9th through the 11th at the Commonwealth Hotel in Boston, MA. In this 31st forum, healthcare leaders and other champions of healthcare system transformation had the opportunity to share their insight, ideas and information on key healthcare topics. Current investment trends, new business models needed to accommodate an increasingly consumer-focused marketplace, the imperative to decrease administrative costs, healthcare’s huge cost control problem, and other current challenges, issues, and opportunities of today’s uncertain healthcare environment were key themes.

Mabel Jong, principle at MJC Communications, LLC and professional on-camera interviewer, panel moderator and award-winning journalist with over two decades of experience specializing in healthcare and business news production interviewed a dozen healthcare leaders participating in HCEG’s Annual Forum. This blog post presents a number of these interviews.

For more information on HCEG’s 2019 Annual Forum including forum content, speaker presentations, and video interviews with forum speakers and attendees, visit this page.

Where Venture Capitalists are Focusing Their Healthcare Investments

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Ricardo Johnson, Senior Director – Healthworx, at CareFirst BCBS – shares insight on healthcare innovation and the types of investments corporate venture capital groups and private equity firms are making in health plans and risk-bearing payer/provider partnerships. Ricardo provides an overview of what he sees as key areas of focus for investment and where more investment is needed.

Differentiating Business Models to Serve High-Risk, Poly-Chronic Patients

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Ian Laird, National VP of Growth of DaVita Health Solutions, shares insight on value-based care, the unique needs of small patient populations that represent 40 to 50% of the total cost of care for a typical medical practice and the need for modern medical practices to accommodate differentiated business models.

Healthcare Innovation and the Importance of ‘Getting Out of Our Own Way’

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Dr. Jason Woo, MD, Founder of Learning Core Leadership Through Service, shares insight on the various mindsets that help or hinder healthcare executives as they transform their organizations. Dr. Woo notes that positive growth in healthcare has lagged that of most other industries and that healthcare still has the same problems now as it did 30 years ago.

RELATED: Healthcare Leaders Share Insight in Boston on September 9th

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Importance of Data & Analytics as Foundational Capabilities in Today’s Healthcare Organization

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Sara Stevens, VP of Healthcare Economics & Analytics Ops at Capital District Physicians’ Health Plan, shares her insight on the foundational nature of ‘Data & Analytics” – ranked #1 on the 2019 HCEG Top 10 list – in the highly regulated healthcare industry.

Taking Administrative Costs Out of the Healthcare Ecosystem

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David Querusio, CTO of Harvard Pilgrim Health Care shares insight on how recent hospital and provider group mergers may be taking administrative costs out of the system, the importance of developing and providing a ‘platform’, and strategic innovations taking place in the healthcare value chain on both the payer and provider side.

Healthcare’s Huge Cost Control Problem

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Niall Brennan of the Health Care Cost Institute (HCCI)  conveyed insight into HCCI’s cutting-edge research to help people understand why healthcare spending is the way it is, the geographic variation in how healthcare money gets spent nationally, and how the ongoing consolidation of healthcare markets can result in less competition and less flexibility for negotiations between providers, payers and employer groups.

Extracting Waste in Healthcare: An Imperative for Today’s Healthcare Leaders
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Bruce Jones, CIO of Excellus BCBS, shares his take on the need for healthcare leaders to look at every single process and figure out what the waste is in those processes and the need to take out that waste with new technologies like robotics process automation and artificial intelligence. Bruce also talks about the need for the healthcare industry to adopt more quality processes like Lean Six Sigma.

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Megan Callahan, VP Healthcare at Lyft, shares her take on Lyft’s experience providing non-emergency medical transportation to Medicaid and Medicare beneficiaries; how NEMT saves time and improves outcomes but also increases independence and happiness of those who utilize this increasingly common non-medical benefit.

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Impressions of HealthCare Executive Group’s 31st Annual Forum

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Sheri Johnson, AVP of Member Enrollment & Billing at UCare, an independent, non-profit health plan providing coverage and services across Minnesota and western Wisconsin on the importance of always striving to ensure the best member and patient experience, leveraging readily available member/patient data, and being open to creating or entering partnerships with others whose mission is complimentary toward improving healthcare outcomes and lower costs while sustaining longevity.

The HealthCare Executive Group and Its Evolution Over the Years

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Richard Lungen, Managing Member of Leverage Health and HCEG board member shares his take on what makes the HealthCare Executive Group and its long-running annual forum different than other healthcare conferences, how it’s participants have changed over the years to include not only health plans but health systems, various types of providers, investors and other diverse organization.

Healthcare Leaders Leverage the HealthCare Executive Group

In addition to our Annual Forum, the HealthCare Executive Group offers periodic Executive Leadership Roundtables, live presentations, webinars, regular blog posts, and other original and curated content to support the information and networking needs of today’s healthcare leaders. Our next events include the following:

Executive Leadership Roundtable at 2019 HLTH Forum

On Wednesday, October 30th, 2019 at 12:00PM to 3:00PM ET, the HealthCare Executive Group , in collaboration with the Center for Healthcare Innovation (CHI), International Association of Innovation Professionals (IAOIP), and Workgroup Electronic Data Interchange (WEDI) will present “Flying the Plane While Building the Plane: Do You Have What It Takes to Pilot the Transformation of Healthcare?

Learn more about and register for this free event – with lunch included – today!

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HCEG’s Executive Leadership Roundtable at 2018 HLTH Forum

Session at 2019 AHIP Consumer Experience & Digital Health Forum

HCEG will be presenting a session at the upcoming AHIP Consumer Experience & Digital Health Forum in Chicago on December 10-11, 2019, at the Swissotel. The session titled “Outlook 2020: Top 10 Challenges, Issues, and Opportunities as Identified by Healthcare Executives” will expound on the 2020 HCEG Top 10 and related information shared by participants of HCEG’s recent 2019 Annual Forum.

Subscribe to our eNewsletter for additional information on these events and other information of potential value to healthcare executives and thought leaders.

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2020 HCEG Top 10 List – Preliminary Insight & Overview of What’s to Come

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On September 9th through the 11th, healthcare executives and champions of transforming the healthcare system met in Boston, MA for the 31st Annual Forum of the HealthCare Executive Group. As has been the case for over a decade, forum participants discussed and defined the challenges, issues, and opportunities facing their organization. These items were then ranked by participants to create the 2020 HCEG Top 10 list as noted in this press release.

Preliminary Insight on the 2020 HCEG Top 10 List

In this post, we’ll share an overview of the items on the 2020 HCEG Top 10. Some insight on new entrants on the list, items rising or falling in perceived importance – or falling off the list. And information on what many forum participants feel are foundational or ‘table stakes’ items for today’s healthcare organizations.

New Entrants – And the Marriage of Previous Entrants

As Ferris Taylor, HCEG’s executive director shared with Jacqueline LaPointe of xtelligent Healthcare Media in this recent article on the 2020 HCEG Top 10: “The Top 10 list recognizes that we’re starting to merge or to recognize that some of these top ten priorities are actually very intertwined. They connect with each other.” 2020 HCEG Top 10 List. Industry Pulse. HealthCare Executive Group. Costs & Transparency, Consumer Experience, Delivery System Transformation, Data & Analytics, Interoperability, Consumer Data Access, Holistic Individual Health, Next Generation Payment Models, Accessible Points of Care, Healthcare Policy, Privacy, Security

Accordingly, this year’s Item #3 “Delivery System Transformation” was discussed as a combination of last year’s Item #3 “Population Health Services” and Item #7 “External Disruption.” Participants felt that meaningful transformation will not just come from external entities but also through scalable partnerships that address both medical and non-medical services.

Similarly, Item #7 “Holistic Individual Health” was considered a subset of last year’s Item #2 “Total Consumer Heath.”

Previous Entries Rising or Falling in Importance

“Value-based Payments” – ranked #4 on last year’s list was replaced with Item #7 “Next Generation Payment Models” and dropped a few spots to #7. Participants felt that the label ‘value-based’ was too narrow and becoming an insufficiently defined, worn-out phrase.

Last year’s Item #9 “Opioid Management” did not explicitly rank on this year’s 2020 HCEG Top 10. While clearly a major issue and challenge for healthcare organizations, substance use disorders were considered to be addressed in Item #6 “Holistic Individual Health.”

Table-Stakes/Foundational Functionality on the 2020 HCEG Top 10 List

Participants in developing the 2020 HCEG Top 10 list felt that several items from previous years should really be considered as foundational to addressing all their challenges, issues, and opportunities. These include the following:

Data & Analytics – Previously Ranked #1 on the 2019 & 2018 HCEG Top 10 lists

As Ferris Taylor, HCEG’s executive director shared with Jacqueline LaPointe in the above-referenced article :

“We’re seeing a much larger focus on digital technologies and taking advantage of the analytics, data, and the technology that is out there. Those have changed quite dramatically in the last five years or so. Data is much more readily available and it’s broader than just administrative data. We now have clinical data, lab data, social, economic, and demographic data. The analytical tools also are much more sophisticated.”

Privacy & Security – Ranked as #10 in 2020 and 2019

This item received a lot of discussion with many participants feeling it should be ranked #1. Like “Data & Analytics,” the majority of participants felt that addressing privacy and security are table stakes for today’s healthcare organizations.

RELATED: The 2019 HCEG Top 10 List of Healthcare Challenges, Issues & Opportunities

What’s Next for the 2020 HCEG Top 10 List?

The 2020 HCEG Top 10 list drives the physical and digital events and content produced by HCEG throughout the year. This includes our Executive Leadership Roundtables, webinars, conference presentations, blog posts, and other content. Stay tuned to this blog and consider subscribing to our eNewsletter for more information on the challenges, issues, and opportunities facing today’s healthcare leaders and champions.

10th Annual Industry Pulse Research Survey

Perhaps the most noteworthy use of the HCEG Top 10 is that it serves as the basis for a research survey – The Industry Pulse – produced in conjunction with Change Healthcare – one of HCEG’s long-time sponsor partners. The results of the Industry Pulse can provide valuable, relevant data-driven advice and end-to-end industry insights. Healthcare leaders can use the list to identify opportunities to navigate our rapidly evolving healthcare system.

This research survey is currently being developed and will be available to industry champions next month. See last year’s Industry Pulse survey here and stay tuned for more.

RELATED: The Pulse of the Healthcare Industry for 2019

Session at 2019 AHIP Consumer Experience & Digital Health Forum

HCEG members will be presenting a session at the upcoming AHIP Consumer Experience & Digital Health Forum in Chicago on December 10-11, 2019, at the Swissotel. The session titled “Top 10 Challenges, Issues, and Opportunities as Identified by Healthcare Executives” will expound on the 2020 HCEG Top 10 and provide the following audience takeaways:

  1. Additional insight on what a group of health plan leaders considers to be their top challenges, issues, and opportunities for 2020 and beyond.
  2. Understand how challenges facing health plan leaders have evolved over the last ten years.
  3. An overview of some of the ways other health plan leaders are transforming and innovating their organizations.
  4. An understanding of challenges, issues, and opportunities health plan leaders may be facing but are not aware of

Stay tuned for more information on this event.

 

Appian. The Doctor Can’t See You Now: New Ways to Speed Up and Improve Provider On-Boarding. HCEG Webinar Series Event. Healthcare Executive Group. Low-code platforms. Provider On-Boarding onboarding. physician revenue, provider directory inaccuracies, denials. revenue cycle. credentialing verification. RPA robotic process automation AI

Speeding Up and Improving Provider Onboarding Processes

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Many healthcare organizations struggle with credentialing and onboarding healthcare providers quickly. Delays can have a negative ripple effect for patients and physicians alike. Increased wait times lead to canceled appointments, reduced clinician revenue, and customer dissatisfaction. Inaccuracies can result in denied claims and fines. Right now, healthcare organizations need tools for automating and standardizing provider onboarding processes —while minimizing risk to the revenue cycle and operations.

From application processing to new-hire paperwork and credentialing verification, streamlining these tasks, and using robotic process automation and AI to get there, is the future for streamlining provider onboarding processes.

So, unless your provider onboarding processes are effective and efficient, patients may not hear the most sought after phrase at the doctor’s office: “The doctor will see you now!

The Doctor Can’t See You Now: New Ways to Speed Up and Improve Provider Onboarding Processes

Sign up now to join Appian, Bits In Glass, and Luxoft for this HCEG Webinar Series event: The Doctor Can’t See You Now: New Ways to Speed Up and Improve Provider On-Boarding. In this live webinar, you’ll learn more about how to streamline your onboarding healthcare providers. You’ll hear from Appian’s healthcare team, including Payer and Provider Industry Leaders Cate McConnell and Fritz Haimberger.

Also in this webinar, Ryan VanDePutte from Bits In Glass and Kirsten Prucha from Luxoft will share best practices and their experience in the healthcare field, as well as how to improve operational effectiveness for other healthcare processes.

You’ll also hear first hand how webinar panelists have worked with healthcare organizations to improve their provider onboarding processes and how these processes helped improve patient and member outcomes. Discover how enhancing your provider onboarding processes can be a key step in the journey toward digitally transforming your enterprise using robotic process automation and AI.

Attendees will have an opportunity to ask questions and all webinar registrants will receive a recording of the webinar regardless as to whether they can attend or not. Learn more about the webinar and sign up here.Provider Onboarding Processes. Appian. The Doctor Can’t See You Now: New Ways to Speed Up and Improve Provider On-Boarding. HCEG Webinar Series Event. Healthcare Executive Group. Low-code platforms. Provider On-Boarding onboarding. physician revenue, provider directory inaccuracies, denials. revenue cycle. credentialing verification. RPA robotic process automation AI

RELATED: Using Low-Code Development Platforms to Boost Patient and Member Engagement

About Our Sponsor Partner Appian

Appian provides a low-code development platform that accelerates the creation of high-impact business applications. Many of the world’s largest organizations use Appian applications to improve customer experience, achieve operational excellence, and simplify global risk management and compliance. For more information, visit www.appian.com.

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National Health IT Week Supported by HealthCare Executive Group

By | HCEG Top 10, Health Literacy, Member Benefits, National HealthIT Week, Partner Events, The Industry Pulse | No Comments

This week of September 23 – 27, 2019 is National Health IT Week – a collaborative, partner-driven event started a few years ago by the Healthcare Information Management Systems Society (HIMSS) to promote the awareness and demonstrate the use of information technology in:

  • Advancing Public and Population Health
  • Modernizing the Public Health Infrastructure
  • Accelerating Workforce Development
  • Expanding Access to Broadband and Telehealth

The HealthCare Executive Group (HCEG) is pleased to partner with HIMSS in supporting healthcare champions and leaders this week – and throughout the year – as they commit to supporting healthy communities through the power of information and technology.

Supporting Information Exchange, Networking & Content Development

Like the mission of NHIT Week, for the past 30+ years ago the HealthCare Executive Group has engaged like-minded individuals and their companies to promote the exchange of information, ideas, opinions, and experiences among healthcare stakeholders. To help accomplish this, HCEG offers its members and the healthcare community at large, the following events, content and networking opportunities throughout the year:

Annual Forum

Our 31st Annual Forum was just held in Boston, MA on September 9-11, 2019. See information from the forum here and subscribe to our newsletter for more info including video interviews.

Executive Leadership Roundtables (ELR) at major healthcare events

Throughout the year, HCEG hosts ELR’s with approximately 50 to 75 participants. For the remainder of 2019, HCEG will host ELR’s at the 2019 HLTH Forum on 10/30 and the AHIP 2019 Consumer Experience & Digital Health Forum in early December.

RELATED: Leadership, Trust & Skills in Overcoming Obstacles to Radical Innovation in Healthcare

Webinar Series Events

Also throughout the year, HCEG hosts Webinar Series Events. Upcoming webinars include:

“The Doctor Can’t See You Now: New Ways to Speed Up and Improve Provider On-Boarding” – Thurs, Oct 3rd at 11:00 am PT /2:00 pm ET

“We Can Stop Diseases, But Can We Stop The Fax?” – Thurs, October 17th at 11:00 am PT /2:00 pm ETNational Health IT Week. NHITWeek. HealthCare Executive Group (HCEG). Healthcare Information Management Systems Society (HIMSS). Population Health. Public Health. Telehealth. Executive Leadership Roundtables (ELR). Webinar Series Events. HCEG Top 10 List. Industry Pulse.

Presenting Sessions at Major Healthcare Conferences

HCEG hosted a series of six sessions comprising the CIO & CTO Strategy track at this years 16th World Health Care Conference. And HCEG will be presenting a session at AHIP’s 2019 Consumer Experience & Digital Health Forum.

Original and Curated Content

HCEG leadership, members, sponsor partners, and other industry champions create and curate content via blog posts and social channels like Twitter and LinkedIn

HCEG Top 10 List

The annual HCEG Top 10 list of opportunities, challenges, and issues facing executives of health plans, health systems, and provider organizations in the United States serves as the framework for continuous and evolving dialog among HCEG members, associates and other healthcare champions throughout the year. It also serves as the basis for the Industry Pulse research survey. The formal release of the 2020 HCEG Top 10 list took place earlier this month at our 31st Annual Forum.

For more information on the 2020 HCEG Top 10, see this press release and look for more on the 2020 HCEG Top 10 and the upcoming Industry Pulse research survey.

RELATED: How Healthcare Leaders Leverage the 2019 HCEG Top 10 List

Help Spread the Word About National Health IT Week

Join the conversation on advancing the improvement of healthcare this NHIT Week and all year long. For more information, insight, ideas, and commentary about National Health IT Week, healthcare, healthcare information technology and the digital transformation of healthcare, consider following us on Twitter and LinkedIn – and subscribe to our eNewsletter. You can learn more about #NHITWeek and related events here

And consider becoming a member of the HealthCare Executive Group today. HCEG offers both company and individual memberships.  Learn more here.

2019 Industry Pulse Survey value-based payment Value-Based Relationships & Reimbursement:

Value-Based Relationships & Reimbursement: How can Industry Collaborate to Speed the Move to Value?

By | Annual Forum, Executive Leadership Forum, HCEG Top 10, Value-Based Payment | No Comments

Value-based Payment (and Value-based Care Reform) has ranked among HCEG’s Top 10 list of challenges, issues, and opportunities each of the last 10 years that HCEG’s Top 10 list has been published; a clear indication healthcare leaders realize that the move to payment for outcomes (value) vs. volume (FFS) is inevitable. It’s clear that value-based relationships & reimbursement is important to health plans, health systems and provider organizations. But year after year, shared-risk, value-based healthcare appears to be just around the corner. Why so slow? How can healthcare leaders championing the transformation of America’s healthcare system finally begin to realize the value of value-based payment?

In fact, the majority of respondents to the 2019 Industry Pulse Research Survey indicate that value-based relationships including both upside and downside shared risk still appears to be three to five years off.2019 Industry Pulse Survey value-based payment

If what’s apparently widely thought, then why is the move by health plans, health systems, and healthcare providers to value-based reimbursement perpetually stuck at being three to five years away from adopting shared-risk value-based contracts?

Join Us at Hotel Commonwealth for our Complimentary Executive Leadership Roundtable – Breakfast is Included

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On Wednesday, September 11th, the HealthCare Executive Group is presenting a special Executive Leadership Roundtable as part of their 31st Annual Forum. This interactive roundtable event open to everyone who’s in Boston on September 11th – there’s no charge to join other healthcare leaders from across the country to learn about value-based care and meet others facing similar challenges. To be clear, this special ELR event is open to everyone.

Participants of this special ELR will benefit from:

  • Interactive discussion between attendees and speakers on what the movement to value means
  • Learning about the top challenges and opportunities in transitioning from payment for volume
  • Why healthcare organizations are hesitant to provide value-based care and thoughts on overcoming them
  • Understanding realistic next steps healthcare leaders can take to make real progress in the move to value
  • Recent successes in new payment models and lessons-learned
  • A look at cross-industry partnerships in the movement to value-based care reimbursement

This will be a rare opportunity for Healthcare Champions who gather in Boston on September 11th to learn more about value-based payment and care opportunities and to interact with speakers and other participants on a meaningful basis.

The $64,000 Question (Or the $64B+ Question?) – Always 3 to 5 Years Away

Why is the move by health plans, health systems, and healthcare providers to value-based reimbursement perpetually stuck at being three to five years away from adopting shared-risk value-based contracts?

To learn how to advance value-based care, join us at the Hotel Commonwealth for our September Executive Leadership Roundtable event -Value-Based Relationships & Reimbursement: How can Industry Collaborate to Speed the Move to Value? -and learn from the following session leaders and ELR participants:

Panelists Sharing Insight on Value-Based Relationships & Reimbursement

Moderator: David Di Loreto, MD – Principle – Sg2

Panelists:

Join Others to Learn About Value-based Care in Boston on September 11, 2019

Be a part of this unique, no-cost learning and networking opportunity on the last day of the HealthCare Executive Group’s 31st Annual Forum. Breakfast is included and registration is required.

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2018 HCEG Annual Forum

Networking, Collaboration, And Learning Opportunities for Healthcare Executives

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Ongoing uncertainty, the need to digitally transform operations, and external disruption are three of many challenges, issues, and opportunities facing today’s healthcare leaders. So how can healthcare executives find the information, collaboration, and networking opportunities, both in-person and virtual, to stay on top of things? Indeed, professional associations, many healthcare conferences and digital channels such as LinkedIn, newsletters, blog posts, and Twitter can be an effective way for healthcare leadership to quickly and cost-effectively advance their initiatives and programs.

The HealthCare Executive Group (HCEG) has existed over 30 years to help those championing the transformation of healthcare better understand the challenges, issues, and opportunities facing they face and to facilitate connections with others facing similar concerns. This post shares insight from a long-term member of the HealthCare Executive Group on how HCEG has differentiated itself from the noise, vendor sales pressure and overbearing crowds so common in today’s conferences and digital channels.

How the HealthCare Executive Group Supports Healthcare Champions

Can you tell us a little bit about yourself and your association with the HealthCare Executive Group?Eric Decker, CIO, Independent Health

I am Eric Decker, Chief Information Officer at Independent Health, a regional payer headquartered outside of Buffalo, NY.  I have been a member of HCEG since 2015 and became a board member of HCEG in 2018.

Why did you join the HealthCare Executive Group?

I was promoted to CIO in early 2015, and being a ‘first-time’ CIO, I was looking for associations where I could meet and network with other healthcare executives at organizations similar to Independent Health. HCEG had been recommended to me by another CIO, and I was really happy with the networking opportunities and content provided at their annual forum.

What do you think makes the HealthCare Executive Group different than other healthcare associations and leadership organizations like HIMSS, CHIME, FACHE, etc?

The relatively small setting of the annual forum distinguishes HCEG from larger associations’ events.  There is only one concurrent track, and the break times allow me to reconnect with peers who I had met at previous forum events, as well as make new connections.

How does HCEG solicit input from its members as to what content, events, and services they’d like HCEG to provide to them?

Well, HCEG’s annual Top 10 list of challenges, issues, and opportunities is certainly the prime example of how it solicits specific information from its members. Not too many organizations drive all of their event planning and content development based on the sole input of its members.

What unique networking opportunities and experiences does the HealthCare Executive Group offer?

HCEG offers more than the usual networking mixers. The extracurricular activities at the Annual Forum and the Executive Leadership Roundtables are very conducive to getting to know other healthcare professionals in a relaxed environment. Too many times the crowds, noise and commercial distractions get in the way of truly forming a meaningful relationship that lasts beyond the networking event itself.

RELATED: A Conference for Healthcare Executives Unlike Any Other

What about the HealthCare Executive Group makes it different than other associations and organizations supporting healthcare leaders?

HCEG’s Annual Forum and Executive Leadership Roundtable events are a ‘safe space’ for healthcare executives to learn, discuss and inform – free from the distractions of large events and without vendors pushing sales pitches. I’m better able to gain perspective on challenges, issues, and potential opportunities.

HCEG events are very informal yet supportive. The friendliness and flexibility of their event and administrative staff was impressive. HCEG helps its members forge meaningful relationships that last long after any single event ends. Industry media that may share comments out of context are not allowed.

Nowadays, there are lots of ways to stay connected and communicate with peers and other business associates. How does HCEG support member connections and information exchange?

A single conference event over two or three days once or twice a year is not enough to keep up with challenges, issues, and opportunities in today’s fast-paced, uncertain healthcare environment.

HCEG provides a nice mix of in-person, physical gatherings throughout the year and also well-coordinated of virtual, digital channels to help stay informed and connected. And offers its members events, opportunities and support to share and acquire information and expertise outside of a single, transactional event.

HCEG’s develops its yearly Top 10 list during their Annual Forum. What can you share about the Annual Forum and the HCEG Top 10 list?

HCEG’s Annual Forum reinforced the information that I know and filled in some of the blanks I was not completely aware of. It has a good mix of sessions that presented a variety of perspectives. I was somewhat surprised by the candor and willingness to the panelists to engage with the audience.

The HCEG Top 10 provides a good overview of what’s happening in the industry. It helped me get a sense of what others are thinking and helped validate – and invalidate – some of my thoughts and assumptions.

RELATED: How Healthcare Leaders Leverage the 2019 HCEG Top 10 List

Meet Eric and Other Healthcare Champions at HCEG’s 31st Annual Forum

The 31st Annual Forum of the HealthCare Executive Group takes place September 9th – 11th in Boston. Come join Eric Decker and other champions focusing on the healthcare and digital innovation necessary to transform the healthcare system in the United States. Interact with your healthcare peers, learn more about how others are addressing similar challenges, issues, and opportunities, and create new relationships to advance your company-focused and personal missions.Healthcare Innovation and Disruption, HealthCare Executive Group, HCEG, 16th Annual World Health Care Congress (WHCC), CIO & CTO Strategy Track, innovation, disruption. healthcare champions, Data Analytics, Pharmacy Costs and Transparency, Importance of Useable Technology, Cybersecurity, HCEG Top 10, Center for Healthcare Innovation (CHI), International Association of Innovation Professionals,

2018 HealthCare Executive Group Annual Forum. 30th-anniversary. Hewing Hotel Minneapolis, MN. Healthcare Industry Executive Leaders

Healthcare Leaders Share Insight in Boston on September 9th

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The 31st Annual Forum of the HealthCare Executive Group begins on Monday, September 9th – long considered a hotbed of healthcare and digital innovation. Champions focusing on the healthcare and digital innovation necessary to transform the healthcare system in the United States will be gathering at the Hotel Commonwealth in Boston, Massachusetts at our 31st Annual Forum. They’ll interact with their healthcare peers, learn more about how others are addressing similar challenges, issues, and opportunities, and create new relationships to advance their company-focused and personal missions.

In previous posts, we’ve shared the following details on how this year’s Annual Forum provides meaningful value to the leaders transforming their healthcare organization:

A Conference for Healthcare Executives Unlike Any Other

Healthcare Executives Address Industry Challenges, Issues, & Opportunities in Boston on September 9th

In this post, we’ll share more complete details about the topics, speakers, and events of our 31st Annual Forum taking place in Boston, MA on September 9th – 11th.

Healthcare Executives Address Industry Challenges, Issues, & Opportunities2019 Annual Forum of the HealthCare Executive Group (HCEG). Ideas, 'Best Practices' and lessons learned. Intimate venue insight, ideas, and actionable information. 2020 HCEG Top 10 list.

Topics of Importance to Healthcare Leaders

Here are the sessions that will be presented at the HCEG Annual Forum. To appreciate the information, value, and industry connections our Annual Forum offers healthcare leaders be sure to check out this recap of last year’s 30th Annual Forum of the HealthCare Executive Group – Agenda, Speakers, Pictures, and More

Monday, September 9, 2019

Tour of the IBM Watson Immersion Center

Small group tours of the IBM Watson Immersion Center for a discussion of artificial intelligence technologies

Welcome to Boston

Enjoy lunch while meeting fellow forum attendees and enjoying a compelling, fun, and interactive Quizzify orchestrated by Al Lewis, Quizzify President. Learn just how much you do not know about healthy behavior.

The DC Landscape: Policy Poised to Impact Health Plans in the Near Term

Matt Eyles, President and CEO of AHIP, helps forum attendees understand which conversations in DC are most essential as they form their business strategies for future years.

Changing the Story: The Myths and Missed Opportunities for Connected Care

Ann Mond-Johnson of the American Telehealth Association shares insight on the barriers to broader adoption and future opportunities to take advantage of connected care technologies in improving care and reducing inefficiencies across the health care system.

Peer-to-Peer Networking and Entertainment

Forum attendees gather at the Left Field Deck at Fenway Park for a two-hour dinner and networking event followed by a Boston Red Sox/Yankee game.

RELATED: Recap Materials from Last Year’s 30th Anniversary of the HealthCare Executive Group Annual Forum

Tuesday, September 10, 2019

Knowledge is Power: Cost Transparency as a Shared Strength and Responsibility

In this breakfast keynote address: panelists Niall Brennan, President & CEO of the Health Care Cost Institute and Dr. Michael Sherman, SVP & Chief Medical Officer of the Harvard Pilgrim Health Care and Lecturer at Harvard Medical School share how health plans may collaborate to enable best-in-class data sets and provide greater value to both the business and member through transparency.

Logistics & Transportation Panel Discussion: Promote Health Equity and Remove Transportation as a Barrier to Care

Megan Callahan, Vice President of Healthcare at Lyft and other panelists examine the role of transportation in ensuring access to critical health services, with an emphasis on improving care and experience for under-served Medicaid and Medicare populations.

Digital Transformation: How Novel Technologies are Making a Tangible Impact

In this panel discussion, Mariya Filipova, VP of Innovation at Anthem, Ray Constantini, MD, CEO and Co-Founder of Bright.MD and Oron Afek, CEO and Co-Founder of VIM discuss use cases for disruptive innovation in digital health including short- and long-term impacts on their business, relationships with other stakeholders, members, and patients.

Beyond the Trend: Follow the Money to Identify Technologies Defining the Future of Healthcare

Panelists Ricardo Johnson of Healthworx at CareFirst Blue Cross Blue Shield, Ryan Stewart, Managing Director of Healthcare Technology Investment Banking at Leerink Partners, and Tuoyo Louis, Founder and Managing Partner of Bambu Global Healthcare Advisors discuss the current M & A landscape with a focus on technology investment. Gain insight into which advancements investors are betting on and why.

2020 HCEG Top 10 & Industry Pulse Roundtables: Voting and Ranking

HCEG board, HCEG members, sponsor partners, and forum participants interact with each other to identify the 2020 Top 10 challenges, issues and opportunities for their organizations. Join your peers and be part of shaping the 2020 HCEG Top 10 list of challenges, issues, and opportunities facing healthcare leaders during these continued uncertain times.

Unleash Value and Innovation in Your Organization:  Understanding the Problem You Don’t See

Jason Woo, MD, MPH, FACOG, Medical Officer at U.S. Public Health Service helps forum participants identify the foundational challenges healthcare organizations we often fail to see that inhibits their own success.

Develop a Collaborative Approach to Address the Opioid Crisis

Gregory Marotta, CEO of Clean Slate Opioid Clinics and Dave Henderson, CEO of Thrivee explore how organizations are today in dealing with the opioid epidemic and collaborative strategies to move forward.

Sustaining Outcomes and Savings through Lifestyle & Behavioral Modification

Eric Hamborg, co-founder and chief commercial officer at MOBE will be joined by other prominent panelists. They’ll discuss how services with sustainable cost-saving models can be designed and delivered to address the challenges of a growing hidden population of members with complex health profiles.

Closing Keynote: Massachusetts Healthcare and Political Landscape

A well-known thought leader from New England on the leading edge – sometimes the bleeding edge – of healthcare reform and transformation will close out the second day of our Annual Forum.  Their presentation centers around what has happened and might happen in the future with New England healthcare – a vanguard of healthcare transformation in the United States.

Wednesday, September 11, 2019

Special Executive Leadership Roundtable at Our Annual Forum

A special Executive Leadership Roundtable event – Value-based Relationships and Reimbursement: Why is the Transformation Taking So Long? – is open to everyone!

Value-Based Relationships and Reimbursement: Why is the Transformation Taking So Long?

Jeff Micklos, Executive Director of Health Care Transformation Task Force (HCTTF) and colleague Clare Pierce-Wrobel will be joined by HCEG sponsor partners Harry Merkin of HealthEdge and Mayer Yermaneni of EQHealth.

They’ll share insight on how payments to physicians and other practitioners are not patient-centered nor value-based. And how our healthcare industry is still primarily “fee-centered” with few providers incentivized to provide value-based care. Register for this special Executive Leadership Roundtable event taking place on Friday, September 11th here.Healthcare Innovation and Disruption, HealthCare Executive Group, HCEG, 16th Annual World Health Care Congress (WHCC), CIO & CTO Strategy Track, innovation, disruption. healthcare champions, Data Analytics, Pharmacy Costs and Transparency, Importance of Useable Technology, Cybersecurity, HCEG Top 10, Center for Healthcare Innovation (CHI), International Association of Innovation Professionals,Note: This ELR event is open to everyone and registration at the 2019 HCEG Annual Forum is not required.

Healthcare Leaders Sharing in a Trusted Environment

Come join other healthcare executives and industry leaders in Boston on September 9th-11th and be a part of a manageable, information-packed event. In addition to the uncommon speakers identified above, we’ve got some additional sessions and uncommon healthcare conference surprises in store.  Contact Juliana Ruiz if you require any assistance.

Healthcare Executives Address Industry Challenges, Issues, & Opportunities2019 Annual Forum of the HealthCare Executive Group (HCEG). Ideas, 'Best Practices' and lessons learned. Intimate venue insight, ideas, and actionable information. 2020 HCEG Top 10 list.

RELATED: Announcing Individual Membership in HealthCare Executive Group

Healthcare Industry Leaders. HealthCare Executive Group. HCEG. Annual Forum. National Associations. Health Plans. Non-Traditional/Emerging Providers. Research/Consultancies. Venture Capital. Government. Challenges, Issues, And Opportunities. HCEG Top 10.

Healthcare Leaders Present at HCEG’s 2019 Annual Forum

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The HealthCare Executive Group is built around two core values: that healthcare leaders trust their peers more than any other source when facing industry challenges; and that, because those challenges evolve every year and impact similar organizations in different ways, meaningful interaction between industry leaders must be supported by the environment, agenda, and background of speakers and others presenting their knowledge, experiences, and ideas.

For over 30 years, the Annual Forum of the HealthCare Executive Group has endeavored to pursue these core values in our events, content and other support for our members and the healthcare industry at large. In the month’s leading up to HCEG’s Annual Forum, a team of trusted healthcare executives supported by event planning professionals gets to work. The agenda is developed based on the current HCEG Top 10 list. Qualified leaders in the healthcare industry leaders are identified and engaged. A supportive venue, fare fitting a queen and special networking events are contracted. The result is an event supporting the exchange of timely, useful information exchange and open dialogue and interaction between speakers and attendees.

Diverse Mix of Healthcare Industry Knowledge

While originally comprised of leadership from mid-market health plans, the HealthCare Executive Group has evolved over the years to include senior leaders from national healthcare associations, health systems, provider organizations, public health servants, research organizations, and more recently, leaders of organizations that partner to share risk. Given the uncertain and rapidly changing healthcare environment, it’s important that Annual Forum speakers represent a diverse mix of perspectives on how to improve healthcare outcomes and lower costs. And the disruption of traditional roles by new market entrants and the creative partnerships being made demand a new mix to insight shared.

For the 2019 Annual Forum, the following individuals have been confirmed to be sharing their knowledge, insight, and opinions with forum participants. Another dozen individuals are pending formal agreements.

National Associations

  • Matt Eyles, President & CEO, America’s Health Insurance Plans (AHIP)
  • Ann Mond-Johnson, CEO, American Telemedicine Association (ATA)
  • Charles Stellar, President & CEO, Workgroup for Electronic Data Interchange (WEDI)

Health Plans

  • Mariya Filipova, Vice President of Innovation, Anthem Inc.
  • Gregory LeGrow, Sr Director Technology Engagement Solutions, BCBS of MA

Non-Traditional/Emerging Providers

Research/Consultancies

Venture Capital

Government Healthcare Leaders

Other Healthcare Leaders

  • Al Lewis, President, Quizzify
  • Eric Hamborg, Chief Commercial Officer, MOBE
  • For information on the specific topics and sessions that each of the above individuals will be presenting, check out the agenda for the 2019 Annual Forum.

RELATED: Healthcare Executives Address Industry Challenges, Issues, & Opportunities in Boston on September 9th

Healthcare Leaders Sharing in a Trusted EnvironmentHealthcare Executives Address Industry Challenges, Issues, & Opportunities 2019 Annual Forum of the HealthCare Executive Group (HCEG). Ideas, 'Best Practices' and lessons learned. Intimate venue insight, ideas, and actionable information. 2020 HCEG Top 10 list.

Perhaps the most unique aspect of HCEG’s Annual Forum – and our Executive Leadership Roundtable events – is the manageable number of attendees, the supportive, intimate environment and the lack of vendor and media participation that too many other healthcare conferences entail. Our goal is to foster the level of trust necessary for attendees to feel comfortable about their participation. To share difficult experiences and inside tips, as well as to pose questions participants might not otherwise feel comfortable asking in the more populated, public setting of most healthcare conferences.

We believe that the agenda and setting of our events attract the best and brightest leaders in healthcare – both speakers AND attendees.

RELATED: A Conference for Healthcare Executives Unlike Any Other

Join Other Healthcare Leaders in Boston on September 9th

Come join other healthcare executives and industry leaders in Boston on September 9th-11th and be a part of a manageable, information-packed event. In addition to the uncommon speakers identified above, we’ve got some additional sessions and uncommon healthcare conference surprises in store.  Contact Juliana Ruiz if you require any assistance.

Healthcare Executives Address Industry Challenges, Issues, & Opportunities2019 Annual Forum of the HealthCare Executive Group (HCEG). Ideas, 'Best Practices' and lessons learned. Intimate venue insight, ideas, and actionable information. 2020 HCEG Top 10 list.

RELATED: Announcing Individual Membership in HealthCare Executive Group

Healthcare Executives Address Industry Challenges, Issues, & Opportunities 2019 Annual Forum of the HealthCare Executive Group (HCEG). Ideas, 'Best Practices' and lessons learned. Intimate venue insight, ideas, and actionable information. 2020 HCEG Top 10 list.

A Conference for Healthcare Executives Unlike Any Other

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Over the 30+ years that the HealthCare Executive Group (HCEG) was created to support healthcare executives, many of the popular conferences, forums, and events attended by healthcare industry participants have grown and morphed into spectacles hard to imagine back in the late 80’s.

  • Crowds numbering in the 1000’s and 10’s of 1000’s are packed into mammoth venues.
  • 100’s of sessions – sometimes spread over 15 to 20 ‘tracks’ – cover nearly every topic under the sun.
  • Big-name keynote speakers are touted as ready to share insight to transform lives, inspire action and grow companies.
  • Super-star speakers receive top billing and surely a huge portion of the increasingly costly registration fees – but often fall short and disappoint.
  • Over the top vendor exhibits staffed with dozens of salespeople vie for attendees attention.
  • Box lunches, if you’re lucky. Or standing in line for a sandwich from a kiosk.

In short, many of today’s healthcare conferences provide too much of the wrong stuff and not enough of the good stuff. And the Annual Forum presented by the HealthCare Executive Group is specifically designed and developed to provide what other healthcare conference events don’t.

Healthcare Executives Address Industry Challenges, Issues, & Opportunities 2019 Annual Forum of the HealthCare Executive Group (HCEG). Ideas, 'Best Practices' and lessons learned. Intimate venue insight, ideas, and actionable information. 2020 HCEG Top 10 list.Healthcare Executives Address Industry Challenges, Issues, & Opportunities 2019 Annual Forum of the HealthCare Executive Group (HCEG). Ideas, 'Best Practices' and lessons learned. Intimate venue insight, ideas, and actionable information. 2020 HCEG Top 10 list.

Timely Topics Presented in a Cohesive Fashion for Healthcare Executives

The keynotes and sessions at HCEG’s Annual Forum’s are presented and moderated by executives and others actively working in the healthcare industry. Executives that recognize the value of collaborating with like-minded individuals to solve challenges, deal with similar issues, and leverage opportunities together. Accordingly, session themes and topics are based on the current challenges, issues, and opportunities identified by health plan, health system, and healthcare providers – not the exhibitors and others aiming to sell products and services.

For a sample of the type of information presented at HCEG’s Annual Forums, see this recent post: Healthcare Executives Address Industry Challenges, Issues, & Opportunities in Boston. You can also check out the agenda and program guide from last years Annual Forum.

Healthcare Industry Leaders Addressing Today’s Challenges vs. Coin-Operated Speakers

Speakers at our annual forum are well-established, well-known leaders currently working in the healthcare industry. They won’t be selling anything except great insight on the challenges, issues, and opportunities facing today’s healthcare leadership. In today’s uncertain and increasingly volatile healthcare industry it’s critical to get unbiased insight.

    • Some of the Speakers at HealthCare Executive Group’s 2018 and 2017 Annual Forums:
      • David Shulkin, former Secretary of the Veterans Administration and Chief Innovation Officer of Sanford Health
      • Karen DeSalvo, Assistant Secretary for Health at U.S. Department of Health and Human Services
      • Andy Slavitt, former Acting CMS Administrator and current leader of Townhall Ventures
      • Craig E. Samitt, MD, MBA, President & CEO of BCBS of Minnesota
      • Brandon Cady, President & CEO of Anthem/AIM Specialty Health
      • Kyle Rolfing, Co-Founder & President of Bright Health
      • Tony Miller, Co-Founder & CEO of Bind on Demand Health
      • Donato Tramuto, CEO at Tivity Health
      • Dan Buettner, National Geographic Fellow, NY Times Best Selling Author

Intimate, Manageable Environment Supporting Quality Information ExchangeHealthCare Executive Group HCEG Annual Forum

Unlike many conferences, HCEG’s Annual Forum takes place in a venue selected for maximizing attendees comfort, access, and interaction. Seating arrangements, ingress, and egress are thoughtfully laid out in an intimate and accessible manner. Crowded and impersonal are two words NOT associated with HCEG’s Annual Forum’s.

Healthcare Leaders vs. Every Other Role Under the Sun

HCEG limits participation in its Annual Forum to healthcare executives and leadership serving health plans, health systems, and provider organizations. The majority of attendees reside in the C-suite and all registrations are screened. Media, vendors of any sort, and ‘all-comers’ willing to pay the registration fee are not allowed.

Sales Free Environment vs. Vendor Exhibits & Booth Barkers

You won’t find any vendor exhibits and salespeople at HCEG’s Annual Forum. And while some HCEG sponsor partners may participate in the forum, they do so in a passive, consultative fashion. Sales pitches and vendor marketing materials are not allowed.

Exceptional Food & Drink vs. Box Lunches & Waiting in Line for Coffee

Great content and insightful speakers alone do not make a conference worthwhile. Accordingly, HCEG places a lot of thought and effort into providing breakfast, lunch, dinner, and refreshments throughout the day. Exceptional food and drink combined with a comfortable environment go a long way in supporting the exchange of information and ideas

RELATED: Recapping the 2018 Annual Forum of the HealthCare Executive Group

Networking Events at 2019 HealthCare Executive Group Annual Forum

All of the above aspects of HCEG’s Annual Forum are intended to support new introductions and grow existing relationships between forum attendees. Keynotes from industry leaders help set the context. Then informative sessions help flesh out – and flush out – the challenges, issues, and opportunities, facing healthcare executives. And informal, entertaining – yet structured – opportunities to interact are provided.

For this year’s forum, participants will enjoy two unique events:

Red Sox vs. Yankees Baseball Game at Fenway Park

Forum attendees are invited to a private reception on the Coca-Cola Field Deck at Fenway Park – widely known as some of the Best Seats for Partying and Socializing at Fenway Park.  Immediately following this private networking reception, all Annual Forum attendees will enjoy the Red Sox vs. Yankees Game.

Note: This special networking event is located directly across the street from the annual forum venue and is included with 2019 Annual Forum registration at no additional cost on a first-come, first-served basis.

IBM Watson Experience Center

Another unique event at this year’s annual forum is small group tours of the IBM Watson Experience Center. The tour includes an open discussion of technology applications in healthcare. Transportation to and from the forum venue and the IBM Watson Experience Center will be provided.

RELATED: See pictures, program guide and more from last year’s 2018 Annual Forum 

Join Other Healthcare Leaders in Boston on September 9th

Come join other healthcare executives and industry leaders in Boston on September 9th-11th and be a part of a manageable, information-packed event. In addition to the keynotes, sessions, Top 10 ranking, and special networking events noted above, we’ve got some additional sessions and uncommon healthcare conference surprises in store.  Contact Juliana Ruiz if you have any questions.

Healthcare Executives Address Industry Challenges, Issues, & Opportunities2019 Annual Forum of the HealthCare Executive Group (HCEG). Ideas, 'Best Practices' and lessons learned. Intimate venue insight, ideas, and actionable information. 2020 HCEG Top 10 list.

RELATED: Announcing Individual Membership in HealthCare Executive Group