Connecting the Dots: COVID-19, HCEG Top 10, & Industry Pulse

By | COVID19, Resources | No Comments

The 2020 Annual Industry Pulse research survey – a joint collaboration between the HealthCare Executive Group and Change Healthcare – was released just two months ago in February. The objective of this annual survey – now in its 10th year – was to take the pulse of a broad spectrum of healthcare industry leaders representing payers, providers (hospitals, doctors offices, & integrated delivery networks), thought leaders, and other industry participants from across the nation.

And then came the COVID-19 pandemic which changed everything in the healthcare industry – and the world.

How Has COVID-19 Changed Healthcare?

Broad macro goals like increasing accessible points of care, lowering costs, increasing transparency, and improving quality are easy to agree on – in theory – but harder to define the details of and execute, especially in the middle of a crisis like the COVID-19 pandemic.

While most all items just recently identified as top of mind by healthcare leaders on the 2020 HCEG Top 10 list have been impacted by the COVID-19 pandemic, certain items like Cost & Transparency, Consumer Experience, and Next-Generation Payment Models – have drawn widespread attention due to the COVID-19 pandemic. And these core healthcare needs are rising to the top of many healthcare organization’s priorities as the pandemic has created an ‘unprecedented’ impact.

To be sure, the ultimate impact – and what may remain after the Coronavirus crisis subsides – remains to be seen. While micro-level approaches, ideas – and their likely regulatory impact – are just beginning to be addressed. Indeed, COVID-19’s impact on the core healthcare challenges, issues, and opportunities have changed healthcare forever.

HCEG welcomes individual participation to address these challenges, issues, and opportunities. Contact us if you’re interested in collaborating with us on research and content creation.

Additional Information, Insight, & Commentary on 2020 Industry Pulse Survey

To provide additional information, insight and comment on the initial 2020 Industry Pulse research shared over the last two months (see list of webinars, blog posts, and podcasts below), we’ve created an ‘eBook Series’ and are sharing the first part of that series in this blog post.

This two-part eBook will share deeper insight into initial information, insight, and analysis previously shared via our 2020 HCEG Top 10 and the 10th Annual Industry Pulse research survey. The intention of this eBook is to share additional information, insight, and commentary on and include how COVID-19 has impacted or may impact information specific aspects of key information shared just two months ago.

Check out Part 1 of this eBook titled ‘Connecting the Dots: HCEG Top 10, Industry Pulse & COVID-19’ and look forward to Part 2 before too long into the month of May 2020.

Helping Health Plan Payers, Providers, & Others Address Impact of COVID-19 Pandemic

This eBook series presents insight from the 2020 Industry Pulse research survey – including comments from survey participants – on the following two parts of our presentation on the COVID-19 pandemic, the HCEG Top 10 over the years, & the Industry Pulse research report over 10 years:

Part 1: COVID-19, HCEG Top 10, & Industry Pulse – Consumer-Centric Strategies

  1. Similarities & Differences in Payer/Provider Adoption of Consumer-Centric Strategies
  2. Where Payers/Providers Lay on Consumer-Centric Maturity Continuum
  3. Different Strengths Payers/Providers Bring to Consumer-Driven Care
  4. Who Should Provide Cost & Quality Data, and lead Healthcare Journey?
  5. Types of Information Payers/Providers Provide to Healthcare Consumers
  6. Progress on Next-Generation Payment Models like Value-Based Care

Part 2: COVID-19, HCEG Top 10, & Industry Pulse – Social Determinants of Health & Value-Based Care

  1. Clinical Impacts to Better Serve Healthcare Consumers
  2. Reducing Barriers by Tracking Social Determinants of Health
  3. Where Payers and Providers Sit Along Value-Based Care Continuum
  4. Adoption of Alternative Payment Models
  5. Value-Based Care: What Are the Barriers?
  6. Steps Toward Payer/Provider Progress with Value-Based Care
  7. Methods & Practices for Improving Healthcare Finance and Billing

Connect with Healthcare Leaders & Change-Makers

To receive the second part of this eBook series, to participate in future surveys, share your insight in upcoming research initiatives, and to network/stay connected on the challenges, issues, and opportunities facing healthcare leadership – post COVID-19 and beyond – consider becoming a subscribe to our newsletter. And reach out with your ideas here.

Additional Information on 10th Annual Industry Pulse and 2020 HCEG Top 10

Check out the following to help understand other challenges, issues, and opportunities facing healthcare leaders and change-makers:

COVID-19 Resources for Health Plans, Health Systems, & Medical Service Providers

2020 HCEG Top 10 List – Preliminary Insight & Overview of What’s to Come

How Healthcare Leaders Leverage the 2019 HCEG Top 10 List

Healthcare ‘Costs & Transparency’ and ‘Consumer Experience’ – Top of Mind for 2020 & Beyond

Building Trust is Essential to Transforming the Healthcare System

Value-Based Relationships & Reimbursement: How can Industry Collaborate to Speed the Move to Value?

Do You Have What It Takes to Pilot the Transformation of Healthcare?

Insight from Healthcare Leaders & Change Makers – The 2020 Industry Pulse Report

Coronavirus COVID-19 for Health Plans, Health Systems, and Medical Practice Providers. National Coronavirus Response. Employers, Pharma. Coverage: Frequently Asked Questions. Evidence-Based Covid-19 Preparedness. Group Health Plans. HHS, CMS and other government organizations. American Hospital Association. Primary Care Strategies to Support Alternative Care Delivery Methods. Federal & State COVID-19 Regulations and Policy. U.S. Healthcare System

COVID-19 Resources for Health Plans, Health Systems, & Medical Service Providers

By | COVID19, Resources | One Comment

Many public and private organizations have developed or assembled information, resource lists, and proactive guidance to help health plans, health systems, and healthcare providers address the coronavirus disease (COVID-19). This blog post presents a list of COVID-19 resources and coronavirus-related information for the healthcare leaders and change-makers working together to maintain the safety, security, and health of the American people.

These COVID-19 resources for health plans, health systems, and medical service providers are categorized as follows and include a brief description of each resource:

  • General Information
  • Health Plans & Payers
  • Providers – Health Systems, Facilities & Professionals
  • Regulations – Federal and State-Specific
  • Telehealth & Technologies

Also included are some other “resource collections” similar to this post.

RELATED: HCEG’s Executive Director Ferris Taylor on COVID-19 and HealthCare Executive Group

General Information for Health Plans, Health Systems, & Medical Practice Providers

National Coronavirus Response: A Road Map to Reopening
A road map for navigating through the current COVID-19 pandemic in the United States. It includes specific directions for adapting our public-health approach away from sweeping mitigation strategies as healthcare organizations struggle to limit the epidemic spread of COVID-19.

Coronavirus COVID-19 for Health Plans, Health Systems, and Medical Practice Providers. National Coronavirus Response. Employers, Pharma. Coverage: Frequently Asked Questions. Evidence-Based Covid-19 Preparedness. Group Health Plans. HHS, CMS and other government organizations. American Hospital Association. Primary Care Strategies to Support Alternative Care Delivery Methods. Federal & State COVID-19 Regulations and Policy. U.S. Healthcare System

COVID-19—From Now Until June: Action Steps for Hospitals, Payers, Employers, Pharma, With Marty Makary, MD, MPH
First half in a series of two podcasts from Relentles Health interviewing Dr. Marty Makary

COVID-19—After June: Action Steps for Hospitals, Payers, Employers, and Pharma, With Marty Makary, MD, MPH
The second half of a two-part series of podcasts from Relentles Health interviewing Dr. Marty Makary

COVID-19 Coverage: Frequently Asked Questions
Frequently asked questions on how health insurance providers are addressing COVID-19.

COVID–19: Applying Leadership in a Crisis
Georges C. Benjamin, MD, executive director of the American Public Health Association, discusses healthcare’s most prevalent leadership concerns about COVID–19 including the skills executives need to lead through a crisis.

Seeking Evidence-Based COVID-19 Preparedness: A FEMA Framework for Clinic Management
Clinicians seek to use evidence-based guidelines. So how should leaders respond when there are no best practices? Read this insightful and detailed plan adapted from the Federal Emergency Management Agency’s Incident Command System to manage its operations during the fast-changing COVID-19 pandemic.

Teaming and Funding Opportunities for COVID-19 Researchers
A database of coronavirus funding opportunities updated on a daily basis. Review this resource to learn more about how health plans, health systems, and healthcare providers are being funded to address the coronavirus.

COVID-19 Resources for Health Plans & Payers

Health Insurance Providers Respond to Coronavirus (COVID-19)
A great resource from America’s Health Insurance Plans (AHIP) on how health insurance payers across the United States are taking action to respond to the coronavirus.

COVID-19 Emergency: Update for Group Health Plans
One of a series of articles on how HHS, CMS and other government organizations are changing policies and regulations to support group health plans and health insurance issuers that offer group or individual health insurance coverage

AHA Urges Private Insurers to Help Meet Historic Challenge to Respond to COVID-19
A letter from the American Hospital Association urging leaders from the nation’s largest private health insurance companies – and organizations that represent them to join hospitals and health systems to “meet the historic challenge” caused by COVID-19 to “ensure that the health care system is there for anyone who needs care.”

Do Insurers Have COVID-19 Covered?
As the implications of COVID-19 for the insurance industry unfold, uncertainty about how the outbreak may impact longer-term trends is proposed.

COVID-19 Resources for Health Systems & Medical Practice Providers

COVID-19 Best Practices
A collection of suggestions collected from participants in recent COVID-19 educational webinars. Suggestions address the following:

  • Annual Wellness VisitsCoronavirus COVID-19 for Health Plans, Health Systems, and Medical Practice Providers. National Coronavirus Response. Employers, Pharma. Coverage: Frequently Asked Questions. Evidence-Based Covid-19 Preparedness. Group Health Plans. HHS, CMS and other government organizations. American Hospital Association. Primary Care Strategies to Support Alternative Care Delivery Methods. Federal & State COVID-19 Regulations and Policy. U.S. Healthcare System
  • Telehealth
  • Virtual Care Options
  • Patient Transfers FROM Rural TO Urban Hospitals
  • Transitional Care Management
  • Educating the Community
  • Preparing the Hospital/Clinic

COVID19 Resources for Health Care Facilities
A resource page to assist health care facilities professionals in their efforts to reduce the spread of COVID-19. The resources cover critical operations such as air quality, safety and security, emergency preparedness and infection prevention.

COVID-19: Primary Care Strategies to Support Alternative Care Delivery Methods
Information gleaned from a recent webinar addressing the impact of COVID-19 on primary care including planning, prevention, patient management, and virtual care options.

Federal & State COVID-19 Regulations & Policy

CMS Releases Interim Final Rule on COVID-19 Regulatory Changes
A concise, bullet-pointed list of the key provisions of the interim final rule

Sweeping Regulatory Changes to Help U.S. Healthcare System Address COVID-19 Patient Surge
A page listing government regulations and policies on Coronavirus Waivers & Flexibilities

Interim Final Rule on “Policy and Regulatory Revisions in Response to the COVID-19 Public Health Emergency
The rule addresses a variety of payment and practice needs for patients and health care providers raised in response to the COVID-19 pandemic, such as expanding telehealth practice and relaxing rules for teaching physician practice.

State and federal efforts to improve access to COVID-19 testing, treatment
An overview of how elected bodies and state agencies are taking action to expand access to health coverage and treatment during the current pandemic.

State-Specific Regulations and Policy on COVID-19

Compendium of U.S. State Insurance Department Responses
A list of administrative materials, organized by jurisdiction, issued by U.S. state insurance departments to provide guidance to both the insurance industry and consumers relating to COVID-19

COVID-19 Impact on Medicaid, Marketplace, and the Uninsured, by State
Three scenarios representing various publicly reported estimates of the potential increase in the US unemployment rate due to COVID-19

COVID-19 Resources by State
List of state government COVID-19 resources

Telehealth & Accessible Points of Care

COVID-19 Telehealth Developments for Healthcare Providers
A summary of governmental actions regarding regulatory and reimbursement barriers to healthcare providers treating patients through telehealth

COVID-19 Telehealth Developments for Healthcare Providers – Medicaid Update
Medicaid-specific governmental actions regarding regulatory and reimbursement barriers to healthcare providers treating patients through telehealth

AI, Technologies & COVID-19 Resources

How Hospitals Are Using Artificial Intelligence to Battle COVID-19
Info on how medical facilities are accelerating the adoption and scaling of virtual and AI-based tools.

Insights on the Role of Technology and Leadership in COVID-19 Care Delivery, from the Team that Treated America’s First Case
A health system medical director describes the preparation, real-time decision-making, and implementation of a telehealth program to protect patients and staff alike.

Other COVID-19 Resource Pages Like This Page

Coronavirus Disease 2019
Collection of resources from Journal of American Medical Association

COVID-19 Resource Center
Alerts related to the novel coronavirus outbreak and its impact on individuals and organizations – from Calfee, Halter & Griswold LLP

COVID-19 Response Resources
Resources and online courses from the Center to Advance Palliative Care

RELATED: Supporting & Convening Leaders & Change Makers in 2020 & Beyond

Connect with HealthCare Executive Group All Year-Round

You can connect with other healthcare leaders and changemakers working together to maintain the safety, security, and health of the American people via any of the following channels.