Just four months ago in late February, the Healthcare Executive Group and Change Healthcarepublished the results of the 2020 Industry Pulse Report. This annual research survey is based on the 2020 HCEG Top 10 list and presents details and insight from a broad spectrum of healthcare industry leaders – specifically their insight, ideas, and opinions on the challenges, issues, and opportunities they expect to face during the coming year.
And then came the coronavirus pandemic. Everything changed overnight across all industries – and the healthcare ecosystem seems to have borne the major brunt of impact:
Professional services done largely face to face were transferred to ‘telemedicine’ or telehealth channels with patients, health plans, providers, and all clinical and administrative staff consuming or providing these important services from remote locations – most often their homes
Federal, state and country organizations released regulations, new rules, and policy changes on coverage and payment for telehealth services, coronavirus-related testing, and treatment
More and more people started working exclusively from home or other non-traditional office settings – highlighting the importance of digital connectivity, interoperability, privacy, security, and performance
And now healthcare leaders are scrambling to ensure the survival of their organizations – reviewing initiatives and programs underway just months ago – and reassessing longer-term plans, business models, partnerships, and other fundamental aspects.
2020 Healthcare Industry Pulse Flash Survey – What has COVID-19 Changed?
To help identify how the COVID-19 pandemic may have altered the insight and opinion offered by 445 respondents to the 2020 Industry Pulse Report only four months ago, the HealthCare Executive Group and Change Healthcare have created a “COVID-19 Healthcare Industry Pulse Flash Survey”
Learn Something You Probably Didn’t Know?
This 2020 Healthcare Industry Pulse Flash Survey takes about 5-7 minutes to complete – a bit faster if you don’t offer any comments. This survey closes on Friday, July 10th so please consider taking this short survey now.
The topics, survey questions, and potential responses proffered in this COVID-19 Healthcare Industry Pulse Flash Survey may themselves offer some ideas and considerations you may not have considered. And the accompanying ‘readout analysis’ will be shared afterward.
Please share this survey with your associates. Let’s all not only survive the COVID-19 pandemic but thrive afterward.
The 2020 Annual Industry Pulse research survey – a joint collaboration between the HealthCare Executive Group and Change Healthcare – was released just two months ago in February. The objective of this annual survey – now in its 10th year – was to take the pulse of a broad spectrum of healthcare industry leaders representing payers, providers (hospitals, doctors offices, & integrated delivery networks), thought leaders, and other industry participants from across the nation.
And then came the COVID-19 pandemic which changed everything in the healthcare industry – and the world.
How Has COVID-19 Changed Healthcare?
Broad macro goals like increasing accessible points of care, lowering costs, increasing transparency, and improving quality are easy to agree on – in theory – but harder to define the details of and execute, especially in the middle of a crisis like the COVID-19 pandemic.
While most all items just recently identified as top of mind by healthcare leaders on the 2020 HCEG Top 10 list have been impacted by the COVID-19 pandemic, certain items like Cost & Transparency, Consumer Experience, and Next-Generation Payment Models – have drawn widespread attention due to the COVID-19 pandemic. And these core healthcare needs are rising to the top of many healthcare organization’s priorities as the pandemic has created an ‘unprecedented’ impact.
To be sure, the ultimate impact – and what may remain after the Coronavirus crisis subsides – remains to be seen. While micro-level approaches, ideas – and their likely regulatory impact – are just beginning to be addressed. Indeed, COVID-19’s impact on the core healthcare challenges, issues, and opportunities have changed healthcare forever.
HCEG welcomes individual participation to address these challenges, issues, and opportunities. Contact us if you’re interested in collaborating with us on research and content creation.
Additional Information, Insight, & Commentary on 2020 Industry Pulse Survey
To provide additional information, insight and comment on the initial 2020 Industry Pulse research shared over the last two months (see list of webinars, blog posts, and podcasts below), we’ve created an ‘eBook Series’ and are sharing the first part of that series in this blog post.
This two-part eBook will share deeper insight into initial information, insight, and analysis previously shared via our 2020 HCEG Top 10 and the 10th Annual Industry Pulse research survey. The intention of this eBook is to share additional information, insight, and commentary on and include how COVID-19 has impacted or may impact information specific aspects of key information shared just two months ago.
Check out Part 1 of this eBook titled ‘Connecting the Dots: HCEG Top 10, Industry Pulse & COVID-19’ and look forward to Part 2 before too long into the month of May 2020.
Helping Health Plan Payers, Providers, & Others Address Impact of COVID-19 Pandemic
This eBook series presents insight from the 2020 Industry Pulse research survey – including comments from survey participants – on the following two parts of our presentation on the COVID-19 pandemic, the HCEG Top 10 over the years, & the Industry Pulse research report over 10 years:
Part 1: COVID-19, HCEG Top 10, & Industry Pulse – Consumer-Centric Strategies
Similarities & Differences in Payer/Provider Adoption of Consumer-Centric Strategies
Where Payers/Providers Lay on Consumer-Centric Maturity Continuum
Different Strengths Payers/Providers Bring to Consumer-Driven Care
Who Should Provide Cost & Quality Data, and lead Healthcare Journey?
Types of Information Payers/Providers Provide to Healthcare Consumers
Progress on Next-Generation Payment Models like Value-Based Care
Part 2: COVID-19, HCEG Top 10, & Industry Pulse – Social Determinants of Health & Value-Based Care
Clinical Impacts to Better Serve Healthcare Consumers
Reducing Barriers by Tracking Social Determinants of Health
Where Payers and Providers Sit Along Value-Based Care Continuum
Adoption of Alternative Payment Models
Value-Based Care: What Are the Barriers?
Steps Toward Payer/Provider Progress with Value-Based Care
Methods & Practices for Improving Healthcare Finance and Billing
Connect with Healthcare Leaders & Change-Makers
To receive the second part of this eBook series, to participate in future surveys, share your insight in upcoming research initiatives, and to network/stay connected on the challenges, issues, and opportunities facing healthcare leadership – post COVID-19 and beyond – consider becoming a subscribe to our newsletter. And reach out with your ideas here.
Additional Information on 10th Annual Industry Pulse and 2020 HCEG Top 10
Check out the following to help understand other challenges, issues, and opportunities facing healthcare leaders and change-makers:
Many public and private organizations have developed or assembled information, resource lists, and proactive guidance to help health plans, health systems, and healthcare providers address the coronavirus disease (COVID-19). This blog post presents a list of COVID-19 resources and coronavirus-related information for the healthcare leaders and change-makers working together to maintain the safety, security, and health of the American people.
These COVID-19 resources for health plans, health systems, and medical service providers are categorized as follows and include a brief description of each resource:
Health Plans & Payers
Providers – Health Systems, Facilities & Professionals
Regulations – Federal and State-Specific
Telehealth & Technologies
Also included are some other “resource collections” similar to this post.
General Information for Health Plans, Health Systems, & Medical Practice Providers
National Coronavirus Response: A Road Map to Reopening A road map for navigating through the current COVID-19 pandemic in the United States. It includes specific directions for adapting our public-health approach away from sweeping mitigation strategies as healthcare organizations struggle to limit the epidemic spread of COVID-19.
COVID–19: Applying Leadership in a Crisis Georges C. Benjamin, MD, executive director of the American Public Health Association, discusses healthcare’s most prevalent leadership concerns about COVID–19 including the skills executives need to lead through a crisis.
COVID-19 Emergency: Update for Group Health Plans One of a series of articles on how HHS, CMS and other government organizations are changing policies and regulations to support group health plans and health insurance issuers that offer group or individual health insurance coverage
Do Insurers Have COVID-19 Covered? As the implications of COVID-19 for the insurance industry unfold, uncertainty about how the outbreak may impact longer-term trends is proposed.
COVID-19 Resources for Health Systems & Medical Practice Providers
COVID-19 Best Practices A collection of suggestions collected from participants in recent COVID-19 educational webinars. Suggestions address the following:
Annual Wellness Visits
Virtual Care Options
Patient Transfers FROM Rural TO Urban Hospitals
Transitional Care Management
Educating the Community
Preparing the Hospital/Clinic
COVID19 Resources for Health Care Facilities A resource page to assist health care facilities professionals in their efforts to reduce the spread of COVID-19. The resources cover critical operations such as air quality, safety and security, emergency preparedness and infection prevention.