Substance Use Crisis Challenge for Healthcare Champions

By | Annual Forum, Health Literacy, Healthcare Policy, Pharmacy | No Comments

We’re in the middle of a crisis, not only as healthcare leaders transforming our healthcare system but also as Americans. The opioid substance use crisis in America is real and if it’s not already there, it’s coming to your neighborhood – or immediate and extended family soon. How can you help? What small thing might you do?

The First Step to Help Solve Substance Use Crisis

The first step in helping to solve this crisis is acknowledging that it’s not an affliction of the seedy underbelly of our society. Rather it’s a demon that knows nor respects any boundaries. Being afflicted by substance use challenges is rarely, if ever, a choice. It happens to people just like you and me who may have been prescribed opioids after surgery, or to address chronic pain or other ailments.

Nobody grows up with aspirations of becoming addicted to opioids!

Bringing People Together to Address Substance Use Crisis

opioid Crisis. substance use disorder. HCEG. Healthcare Executive Group

Left: David Henderson (Kaden Health) and Gregory Marotta (CleanSlate Centers, Inc)

The second step is doing something more than just admitting the problem. At HCEG, we bring people together to talk about the issues facing healthcare organizations and professionals. But more than just talking about the problems, we discuss and debate solutions, encourage participants to take action and strive to support those actions.

At our recent 31st annual forum in Boston, we heard firsthand from two industry leaders who are doing much more than talking about our substance use crisis. David Henderson, CEO of Kaden Health (formerly Thrivee) and Gregory Marotta, President and CEO of CleanSlate Centers, Inc. shared the different but complementary approaches their companies are taking to help people with substance use problems. As the audience engaged in the conversation with our panel, we heard from real people about their personal experiences with substance use challenges and discussed how to breakdown the “not in my family or neighborhood” attitude.

Take a Small Step Today!

The panel was closed with a challenge to each forum participant to write down and share one action they personally or their organization could – and more importantly would – take to be part of the solution. The energy and conversation following our Substance Use panel were intense and the forum’s consensus was that it would be a crime for us to let it die.

Today, HCEG board members are challenging each and every person who reads this blog post to commit to one action to help address the substance use crisis in America and to share that commitment with us.  Please share your commitment to making a difference via any of the following public or private channels. We’ll respect everyone’s privacy and not publish any names or personal information unless informed otherwise.

  • Share on LinkedIn and/or Twitter – Use hashtag #opioidcrisis
  • E-Mail Us
  • Comment on this post below

Our goal is to collect all of your commitments and track the progress and the difference that we as individuals – many almost certainly directly or indirectly impacted by the opioid crisis – are making. We’ll assemble, acknowledge and share those ideas via our upcoming in-person events and virtual channels. Little things do add up to BIG THINGS!

Alone we can make a dent…Together we can make a difference!

National Health IT Week. NHITWeek. HealthCare Executive Group (HCEG). Healthcare Information Management Systems Society (HIMSS). Population Health. Public Health. Telehealth. Executive Leadership Roundtables (ELR). Webinar Series Events. HCEG Top 10 List. Industry Pulse.

National Health IT Week Supported by HealthCare Executive Group

By | HCEG Top 10, Health Literacy | No Comments

This week of September 23 – 27, 2019 is National Health IT Week – a collaborative, partner-driven event started a few years ago by the Healthcare Information Management Systems Society (HIMSS) to promote the awareness and demonstrate the use of information technology in:

  • Advancing Public and Population Health
  • Modernizing the Public Health Infrastructure
  • Accelerating Workforce Development
  • Expanding Access to Broadband and Telehealth

The HealthCare Executive Group (HCEG) is pleased to partner with HIMSS in supporting healthcare champions and leaders this week – and throughout the year – as they commit to supporting healthy communities through the power of information and technology.

Supporting Information Exchange, Networking & Content Development

Like the mission of NHIT Week, for the past 30+ years ago the HealthCare Executive Group has engaged like-minded individuals and their companies to promote the exchange of information, ideas, opinions, and experiences among healthcare stakeholders. To help accomplish this, HCEG offers its members and the healthcare community at large, the following events, content and networking opportunities throughout the year:

Annual Forum

Our 31st Annual Forum was just held in Boston, MA on September 9-11, 2019. See information from the forum here and subscribe to our newsletter for more info including video interviews.

Executive Leadership Roundtables (ELR) at major healthcare events

Throughout the year, HCEG hosts ELR’s with approximately 50 to 75 participants. For the remainder of 2019, HCEG will host ELR’s at the 2019 HLTH Forum on 10/30 and the AHIP 2019 Consumer Experience & Digital Health Forum in early December.

RELATED: Leadership, Trust & Skills in Overcoming Obstacles to Radical Innovation in Healthcare

Webinar Series Events

Also throughout the year, HCEG hosts Webinar Series Events. Upcoming webinars include:

“The Doctor Can’t See You Now: New Ways to Speed Up and Improve Provider On-Boarding” – Thurs, Oct 3rd at 11:00 am PT /2:00 pm ET

“We Can Stop Diseases, But Can We Stop The Fax?” – Thurs, October 17th at 11:00 am PT /2:00 pm ETNational Health IT Week. NHITWeek. HealthCare Executive Group (HCEG). Healthcare Information Management Systems Society (HIMSS). Population Health. Public Health. Telehealth. Executive Leadership Roundtables (ELR). Webinar Series Events. HCEG Top 10 List. Industry Pulse.

Presenting Sessions at Major Healthcare Conferences

HCEG hosted a series of six sessions comprising the CIO & CTO Strategy track at this years 16th World Health Care Conference. And HCEG will be presenting a session at AHIP’s 2019 Consumer Experience & Digital Health Forum.

Original and Curated Content

HCEG leadership, members, sponsor partners, and other industry champions create and curate content via blog posts and social channels like Twitter and LinkedIn

HCEG Top 10 List

The annual HCEG Top 10 list of opportunities, challenges, and issues facing executives of health plans, health systems, and provider organizations in the United States serves as the framework for continuous and evolving dialog among HCEG members, associates and other healthcare champions throughout the year. It also serves as the basis for the Industry Pulse research survey. The formal release of the 2020 HCEG Top 10 list took place earlier this month at our 31st Annual Forum.

For more information on the 2020 HCEG Top 10, see this press release and look for more on the 2020 HCEG Top 10 and the upcoming Industry Pulse research survey.

RELATED: How Healthcare Leaders Leverage the 2019 HCEG Top 10 List

Help Spread the Word About National Health IT Week

Join the conversation on advancing the improvement of healthcare this NHIT Week and all year long. For more information, insight, ideas, and commentary about National Health IT Week, healthcare, healthcare information technology and the digital transformation of healthcare, consider following us on Twitter and LinkedIn – and subscribe to our eNewsletter. You can learn more about #NHITWeek and related events here

And consider becoming a member of the HealthCare Executive Group today. HCEG offers both company and individual memberships.  Learn more here.

Part 2 of Health System & Health Plan Innovation, Change & Growth During Uncertain Times

By | AHIP, Health Literacy, Healthcare Policy, Payers, Waste & Abuse | No Comments

health systems health plans focus for 2017 health reform outcome literacy members consumers #HITsmIn Part 1 of this series of posts, we shared some insight, ideas and opinions on the first of six topics shared in last week’s Health Information Technology Social Media (#HITsm) tweetchat Health System & Health Plan Innovation, Change & Growth During Uncertain Times.” A total of 72 participants tweeted over 650 times in the chat co-hosted by the Healthcare Executive Group, @_GWConnect and @_GuideWell.

In this second post, select insight, ideas, comments and opinions on Topic #2: What must health systems & health plans focus on over next 8 to 18 months regardless of health reform outcome? are shared. The remaining topics will be addressed in future posts.

Insight, Ideas and Opinions on Topic #2

Connect with Members, Consumers & Patients

  1. Create a connection with the patient that goes beyond the office visit.
  2. Identify, understand & work with ‘impactable members’ to help them make good, cost-effective decisions about their healthcare.
  3. Health systems & plans need to engage w/ patients & members on a more meaningful & regular basis. Not just via EOB’s.
  4. Find out what’s going on in patients’ homes and determine the services they need to keep them healthy.
  5. Include the patient in everything – from the patient’s own care to the growth of the health plan/system. Act on what they hear.
  6. This’s the ‘Hatched, Matched & Dispatched’ cycle. Health plans only ‘engage’ at enrollment, w/ claim EOB’s & at termination.

Address Waste & Abuse

  1. At #AHIPInstitute, Eric Topol said ‘75% of top 10 high cost drugs are prescribed to non-responding patients.” STOP the waste!
  2. Waste and overtreatment, heard from @DocLazris #ErikRifkin are on a mission against it. Video here:
  3. IMHO it’s important to educate people about how to use their insurance effectively to control their costs. Price Transparency too

Help Consumers Become Better Patients

  1. Focus must be on enable patients to take control of their own care and to be more involved through easy integration of tech.
  2. Universal language – like, “Do you accept my health plan?” Simple question but so often answered wrong.
  3. When these languages are translated into HIT, all those stakeholders interpret associated rules & allowances differently
  4. If you adopt universal languages, IMHO, you will see some of these issues disappear or at least some clarity enter
  5. Smaller, more often, more meaningful. I have to write stuff that’s specific, timely, and actionable – why does H/C bury me in dross?
  6. Anthem has a monthly health plan summary to members that contains ‘personalized and actionable’ health & wellness insights.
  7. “Self-Care Shows Promise In Keeping Individuals w/ Behavioral Health Needs Out of the ER” – Video here:

Don’t Ignore the Masses – Invest in Preventive Services

  1. Insurance! Invest now to save later is a motto that not many want to hear but need to have more faith in.
  2. Need to focus on treating the largely ignored ‘healthy people’ to prevent them from becoming the 5% of patients consuming 22%
  3. I am going 2 go there. Inclusion. No high risk pools. The One-Plan Plan. With a focus on prevention and wellness to mitigate risk
  4. We need to start providing preventive treatments to the masses vs. spending lion’s share of resources on the few sick.
  5. Such a good question. I think prevention costs are minimal compared to the other side of heart surgeries or chemo…
  6. I know a plan that’s feeding care gaps to physicians, so they can stay ahead of the gaps. Also helps scheduling.

Focus on Core Mission & Quality

  1. Shedding/outsourcing operations not core to their mission – like moving data centers to the cloud are long overdue.
  2. All #healthcare needs to focus on quality of care, especially since value-based care and payments look like they will stay

Smartphones – Everyone Has One – Leverage Them!

  1. IMO, health systems & plans must enable consumers and patients to use those things they’re always staring at: Smartphones.
  2. Our President Dr Rene Lerer suggests smartphones will be the “most important part of your body” for health


  1. No matter the #ACA result, plans and providers must get along, and have systems/infrastructure to enable real-time data exchange.
  2. Also interoperability among healthcare tech platforms to provide better utilization of collected patient data

More on the Remaining Four Topics Coming Soon

Check back later this coming week to learn what chat participants shared on the remaining four topics:
      T3: Who’s most likely to disrupt healthcare: insiders or outsiders? And what barriers do each face – right now or in near future?
      T4: What technologies will do the most to move healthcare supply-side toward improving outcomes, lowering costs & enhancing equity?
      T5: Incentives drive innovation. How can they be aligned to meaningfully support innovation that improves outcomes & lowers costs?
      Bonus: What are examples of innovative healthcare programs, processes, people and organizations – U.S.-based or elsewhere?

One More Time!

Thanks again to our co-hosts @_GWConnect and @_GuideWell, John Lynn (aka. @TechGuy) of Healthcare Scene and to all those who participated in the chat.  A complete transcript of the chat can be found here.

For more about opportunities, challenges, and issues impacting healthcare plans, health systems and payers, consider following @HCExecGroup on Twitter and join us on LinkedIn and Facebook too.