Announcing Individual Membership in HealthCare Executive Group

By | Annual Forum, Conferences, Executive Leadership Roundtable, HCEG Top 10, Member Benefits, Webinar Series | No Comments

The HealthCare Executive Group (HCEG) is a professional association chartered to convene and support executive leaders of health plans, health systems, and provider organizations. Since the HealthCare Executive Group’s inception over 30 years ago, HCEG has offered membership to organizations providing direct insurance benefits and/or direct health services to groups or individuals, either as stand-alone entities or as subsidiaries under a commercial entity. Anoffid starting today, we’re announcing two new individual membership options for healthcare executives and leaders: Individual Membership and Alumni Membership. HCEG is retaining the existing Organizational Membership option for healthcare organizations preferring that option.

New Membership Options in HealthCare Executive Group

These two new membership options provide a pathway for more people to become part of the HealthCare Executive Group on a cost-efficient basis.

Individual Membership

Alumni Membership

Candidates are executives from Payer/Provider Membership eligible organizations.Past HCEG members who are unaffiliated with vendor organizations. Vendors provide products and services to HCEG member candidate organizations to better serve individuals.

For a very reasonable investment, healthcare executives and others leading the transformation of the healthcare industry can obtain benefits that can provide outsized returns on that small investment – only $99 dollars for a limited time!

Why Healthcare Leaders Should Join the HealthCare Executive Group

Individual Membership and Alumni Membership offer a variety of benefits all year round: Professional Networking & Relationships, In-Person/Live Events, Professional Development Opportunities, Resources, Research & News, and discounts to popular healthcare conferences.

Throughout the year, members can leverage HCEG’s platform, content, events, professional development, and networking opportunities to help them optimize their time, stay up to date on industry issues, enhance leadership skills, and obtain valuable resources to share with their staff and help transform their healthcare organization.

Professional Networking & Relationships for Healthcare Executives2018 HealthCare Executive Group Annual Forum. 30th-anniversary. Hewing Hotel Minneapolis, MN. Healthcare Industry Executive Leaders

Our members have unparalleled, year-round networking opportunities centered upon a calendar of events and content identified and defined by HCEG members and updated throughout the year via input and research from members and sponsor partners. Our mission and focus are to provide the platform, channels, content and on-going support for convening and connecting our members with their peers, industry thought leaders, and other resources critical to the transformation of the healthcare industry.

In-Person/Live Events for Healthcare Leaders Transforming Healthcare

HCEG offers its members various opportunities to connect with peers and other industry leaders in live, face-to-face venues throughout the year. These events are typically free to HCEG members or are discounted based on HCEG membership.

Executive Leadership Roundtables

Our quarterly Executive Leadership Roundtables (ELR) are bundled with popular healthcare conferences like the AHIP Institute and HLTH Forum. These ELR’s are intimate, participatory opportunities to learn from prominent industry thought-leaders, share ideas and obtain advice and real-world experience from others.HCEG: HealthCare Executive Group. Membership for leadership. Digital health transformation.

HCEG Annual Forum

As an Individual Member or Alumni Member, you’ll receive discounted registration to our Annual Forum held in September of each year. Our Annual Forum is our marquee event and includes not only prominent keynote speakers but also unique extracurricular networking opportunities. Check out this recap of the 2018 Annual Forum celebrating HCEG’s 30-Year Anniversary.

Individual & Alumni Member Discount to 2019 Annual Forum

After registering as an Individual Member or an Alumni Member and paying the membership fee, new members receive a discount code (via pop-up window and email) to HCEG’s 2019 Annual Forum. This code can be used immediately or at a future date.

Also, and you’re hearing this for the first time here, HCEG members attending our 2019 Annual Forum in Boston, MA on September 9th through 11th will enjoy a very unique, uncommon extracurricular networking event. For more information on what this event includes, contact us.

HCEG: HealthCare Executive Group. Membership for leadership. Digital health transformation. Annual Forum. HIMSS, AHIP, WHCC, MGMA, CHIME, WEDI, HLTH

Partner Events

HCEG members are offered preferential, discounted access to leading healthcare gatherings like the World Health Care Congress, the HLTH.co Forum, WEDI Conferences, and other industry events. Just one of these discounts alone is worth more than the cost of HCEG’s individual membership.

RELATED: What’s In Store for HealthCare Executive Group Members in 2019?

Thought-Leadership & Professional Development Opportunities for Healthcare Executives

In addition to quarterly ELR’s, our Annual Forum, and partner events, HCEG also offers our members various opportunities for participating in webinars, research surveys, blog posts, and other knowledge sharing channels.

Webinars & Online Discussion Group Opportunities for Healthcare Executives

In addition to attending HCEG’s monthly Webinar-Series events, HCEG members have the opportunity to help define webinars and serve as panelists.  In addition, HCEG hosts period online discussions and encourages member participation as an important way for members to demonstrate their thought leadership and grow their network.

Research Surveys for Healthcare Executives & Thought-Leaders

HCEG Top 10 List

Members participate in defining and ranking the HCEG Top 10 List of Challenges, Issues, & Opportunities during HCEG’s Annual Forum. HCEG members, staff and partners then expound on this list and it serves as the basis for content programming going forward.

Industry PulseHealthCare Executive Group. Top 10. HCEGTop10. Industry Pulse. Leaders. Trends in Healthcare Digital Transformation. Annual Forum, Executive Leadership Roundtables. ELR, Professional Networking & Relationships, In-Person, Live Events, Professional Development Opportunities for Healthcare Executives, and Resources, Research & News

The Industry Pulse research survey is based on the HCEG Top 10 and administered in a partnership between HCEG and sponsor partner Change Healthcare. The 9th Annual Industry Pulse was just released last week and promises to be a source of many reviews, discussion, and elaboration over the coming months and year.

Knowledge Creation, Content Sharing & Promotion for Healthcare Executives

Our members enjoy the opportunity to share information, insight, and ideas with each other and the industry at large via various HCEG channels including our blog, bi-weekly eNewsletter, and social channels. In addition, HCEG promotes certain member insight and content to amplify member content on best practices, new ideas, breaking news, and key advancements.

Become a HealthCare Executive Group Member Today

HCEG: HealthCare Executive Group. Membership for leadership. Digital health transformation.

As uncertainty continues its grip on healthcare in the United States and new digital technologies advance digital transformation opportunities, it’s more important than ever for healthcare leaders to stay abreast of important industry trends, challenges, and opportunities.

Value Well Beyond Conferences, Webinars, & Content

Individual membership in the HealthCare Executive Group is a very cost-effective way for healthcare leaders to reduce uncertainty, stay up to date on changes within their field, and help to transform their organizations.

Special Discount on HCEG Individual Membership

As an additional incentive to join HCEG as an individual, we’re offering a $50 discount off the regular $149 per year rate for a limited time.  Use KickoffPromo to expand your knowledge and grow your professional network for only $99! HCEG: HealthCare Executive Group. Membership for leadership. Digital health transformation.

Healthcare Executive Group. HCEG. Consumerism, Digital Health. Executive Leadership Roundtable. 2019 HCEG Top 10 List. 9th Annual Industry Pulse. Executive MindXchange. HIMSS.

Recapping Healthcare Consumerism, Digital Health & What’s Happening w/ HealthCare Executive Group

By | Annual Forum, Conferences, Executive Leadership Roundtable, HCEG Top 10, Nashville, The Digital Healthcare Organization | No Comments

As January nears to a close and nearly all of us have already abandoned our New Year’s resolutions, we want to share what’s been going on in the last month or so with the HealthCare Executive Group (HCEG); and share about what’s in-store for HCEG members and associates over the next month.

Read on for more about the following:

  • Recap of Our Executive Leadership Roundtable at AHIP’s CX & Digital Health Forum
  • 2019 HCEG Top 10 List in the News
  • The 9th Annual Industry Pulse Research Survey
  • Executive MindXchange – The Payor & Provider Ecosystem Evolution
  • 2019 Annual Form of American Association of Payers, Administrators and Networks
  • 2019 HIMSS Conference & Exhibition

Recap of Our Executive Leadership Roundtable at AHIP’s CX & Digital Health Forum

In December, we hosted an Executive Leadership Roundtable (ELR), Immediately after AHIP’s 2018 Consumer Experience & Digital Health Forum (AHIP CDF) adjourned in Nashville, TN. Brian Lobley, President, Commercial and Consumer Markets at Independence Blue Cross and Stuart Hanson, Managing Director, Head of Healthcare Payments at JPMorgan Chase & Co chaired the ELR with HCEG’s Executive Director Ferris Taylor moderating.

The roundtable leaders and about 30 participants shared insight on Consumer Experience & Digital Health – the theme of AHIP’s forum – on an intimate basis over the course of 2+ hours.

Read our blog post – Leaders Share Insight on Healthcare Consumerism & Digitally Enabled Organizations – to learn about the following topics discussed at our roundtable:

  • Democratizing Healthcare Decision-Making and Control to Consumers and Patients
  • How to Simplify Consumer Healthcare Decisions
  • Tipping Points to a Truly Consumer Driven Healthcare Industry
  • Integrating Services into Physician Workflow and Patient
  • How Increases in Home-based Care are Opening Opportunities for Non-Traditional Providers
  • What ELR Participants Think Might Be the ‘Next Kodak’ in the Healthcare Industry
  • The Four Constituents of Well-Being

2019 HCEG Top 10 List in the News

HCEG’s 2019 Top 10 list – defined by participants of our 2018 Annual Forum held in Minneapolis last September – has received quite a bit of attention and is driving our educational and event programming in 2019. Check out the following articles shared this month – and see more on our website.

HCEG Top 10. Industry Pulse Survey. Challenges, issues, opportunities healthcare industry. Data & Analytics, Total Consumer Health, Population Health Services, Value-based Payments, The Digital Healthcare Organization, Rising Pharmacy Costs, External Market Disruption, Operational Effectiveness, Opioid Management

Looking Ahead: 2019 Health Care Trends(CVS Health)
A Tour of 2019 Healthcare Predictions(MCOL)
2019 Healthcare Management Trends CNOs Should Watch(Shift Wizard)
Artificial Intelligence: Molecule to Market(PharmaVoice)
Why 2019 Is the Time for Hospitals to Invest in Technology(Amplion Alert)

By the way, you can access additional information about HCEG’s 2018 Annual Forum including session materials, participant roster, and more here.

The 9th Annual Industry Pulse Research Survey

The results of the 9th Annual Industry Pulse – a research survey co-sponsored by HCEG and our sponsor partner Change Healthcare – will be released in the next month or so. This important healthcare industry survey is based on the 2019 HCEG Top 10 List and offers a deeper dive into the top challenges, issues, and opportunities facing healthcare leadership. Here’s last year’s 2018 Industry Pulse report.

Be sure to review the results of this in-depth research survey to stay abreast of industry trends, current leadership insight and the what others think are the opportunities, issues and challenges facing leaders in the American healthcare industry. Share your email here and we’ll be sure to send you a copy.

Executive MindXchange – Explore the Payor & Provider Ecosystem Evolution

In alignment with HCEG’s mission to support and advance the exchange of information between healthcare executives, industry thought leaders and others leading the transformation of healthcare, HCEG is pleased to be an Association Partner with Frost & Sullivan on their latest Executive MindXchange event: Explore the Payor & Provider Ecosystem Evolution.Healthcare Executive Group. HCEG. Consumerism, Digital Health. Executive Leadership Roundtable. 2019 HCEG Top 10 List. 9th Annual Industry Pulse. Executive MindXchange. HIMSS.

Starting Sunday, January 27th, payers, providers and healthcare technology executives will collaborate for three days in San Diego, CA to discuss and advance a shared vision of the changing world within the healthcare ecosystem. Check out this page for more information and save $250 by using the “HCEG” discount code when you register.

Insight from the MindXchange event will be shared on Twitter using the #FrostHCI hashtag. If you’re unable to attend, follow @HCExecGroup and @FSEvents on Twitter.

2019 Annual Form of American Association of Payers, Administrators and Networks

At the same time as healthcare leaders are ‘Exploring the Payor & Provider Ecosystem Evolution’ in San Diego, the  American Association of Payers, Administrators and Networks (AAPAN) 2019 Annual Forum is similarly bringing together leaders from health plans, provider networks, 3rd party administrators and care management organizations to collaborate on ideas that surely won’t stay in Vegas long.

2019 HIMSS Conference & Exhibition

Many HCEG members, sponsors, partners, and associates will be attending the granddaddy of all healthcare conferences – the 2019 HIMSS Conference & Exhibition – in Orlando, FL next month. We’ll be sharing information in an upcoming blog post including a list of who’s attending, speaking and exhibiting.

Stay tuned for more about the 2019 HIMSS Conference in the next two weeks.

Stay Connected to Your HealthCare Executive Peers

Whether you’ve already abandoned our New Year’s resolutions or not, don’t abandon the opportunity to connect with, share and learn about the challenges, issues, and opportunities facing healthcare leadership in 2019 and beyond. As the article on resolutions listed, don’t let Procrastination, not having a game plan, and/or ‘doing it alone’ prevent you from being ‘in the know’ during these uncertain times in healthcare.

Follow us on Twitter, join us on LinkedIn and consider becoming a member of the HealthCare Executive Group today.

 

HCEG HealthCare Executive Group programs, partnerships, and networking opportunities for our members, associates and sponsor partners in 2019 and beyond.

What’s In Store for HealthCare Executive Group Members in 2019?

By | Annual Forum, Executive Leadership Roundtable, HCEG Top 10, Member Benefits, The Industry Pulse | One Comment

The challenges, issues, and opportunities facing the United States healthcare industry change and grow every day. As part of our ongoing mission to support and serve healthcare executives and industry leadership, the HealthCare Executive Group (HCEG) is pleased to share some information on some of the programs, partnerships, and networking opportunities we have planned for our members, associates and sponsor partners in 2019 and beyond.

New Membership Model to Grow & Strengthen the HealthCare Executive Group

HCEG leadership have been working on evolving HCEG’s membership model to bring more value to the healthcare executives, decision makers, influencers and thought leaders who’ve made up HCEG’s membership for the past 30 years. Offering greater value to a wider range of individuals and companies in the most cost-effective way possible is our goal and our new model will be announced within the next several weeks. As with everything we do, we’ll be focusing on sharing information and supporting networking opportunities based on the HCEG Top 10 list.

Partnering with Other Healthcare Industry Conveners

Historically, HCEG has leveraged partnerships with complimentary associations and event organizers serving the needs of healthcare industry leaders. For instance, in previous years we’ve American Association of Payers, Administrators & Networks (AAPAN) America’s Health Insurance Plans (AHIP) Center for Healthcare Innovation (CHI) Frost & Sullivan (F&S) HLTH Future of Healthcare Forum (HLTH) Health Plan Alliance (HPA) International Association of Innovation Professionals (IAOIP) UnitedAg (UnitedAg) Workgroup for Electronic Data Interchange (WEDI) World HealthCare Congress (WHCC)provided speakers, panelists, content, promotional and other support to the following organizations – and will be doing the same in 2019:

  • American Association of Payers, Administrators & Networks (AAPAN)
  • America’s Health Insurance Plans (AHIP)
  • Center for Healthcare Innovation (CHI)
  • Frost & Sullivan (F&S)
  • HLTH Future of Healthcare Forum (HLTH)
  • Health Plan Alliance (HPA)
  • International Association of Innovation Professionals (IAOIP)
  • UnitedAg (UnitedAg)
  • Workgroup for Electronic Data Interchange (WEDI)
  • World HealthCare Congress (WHCC)

In 2019 and beyond, we’re working on expanding these existing – and new – partnerships to leverage and promote the mission, goals, strengths, and membership of our unique – yet complimentary – organizations.

More Intimate, Focused, Regional Events for Healthcare Executives

Beyond the Annual Forum and the Executive Leadership Roundtable (ELR) events we host throughout the year, HCEG is exploring opportunities to partner with some national and regional healthcare associations and member-based organizations to host s additional, informal information sharing and networking events.

It’s clear that leveraging a venue attended by healthcare executives and providing a supportive environment for those individuals to meet with each other and share information is a valued service.

9th Annual Industry Pulse survey. 2019 HCEG Top 10 List. Top challenges, issues and opportunities facing healthcare leadership.Results of the 2019 Industry Pulse Research Survey

The results of the 9th Annual Industry Pulse survey will be released in the next month or so. This important industry survey is based on the 2019 HCEG Top 10 List and offers a deeper dive into the top challenges, issues, and opportunities facing healthcare leadership. Here’s last year’s Industry Pulse report.

To be sure to receive the results of this survey and to keep abreast of industry insight and best practices, become a subscriber to our eNewsletter.

More Collaborative, Curated & Co-authored Content

For 2019, we’re actively identifying members, industry advisors, and sponsor partners who we feel have valuable knowledge, ideas and opinions to share via our webinars, blog posts, and other distribution channels. We’re also exploring the use of both live and pre-recorded audio and video as a means to provide an enriched approach for sharing on the 2019 HCEG Top 10 challenges, issues, and opportunities.

If you’re interested in learning more about contributing your thought leadership, or if you just have an idea for something you think may be of particular value and interest to healthcare leaders, please reach out to us here.

table HealthIT HIMSS NHITWeek

Total Consumer Health & The Digital Healthcare Organization in Nashville

By | 2-Total Consumer Health, AHIP, Annual Forum, Conferences, Executive Leadership Forum, HCEG Top 10, Total Consumer Health | One Comment

The trend toward healthcare consumerism and digital health is driving what health plans, health systems, and healthcare providers are offering – or in the process of offering – their plan sponsors, the members those plan sponsors serve and the individuals participating in the U.S. healthcare market. Indeed, Total Consumer Health and The Digital Healthcare Organization are ranked #2 and #5 respectively by health insurance, health system and healthcare providers on the 2019 HCEG Top 10. Moreover, these two items and their closely aligned variations have ranked in the HCEG Top 10 for the last decade.

It’s obvious that healthcare consumerism and digitally-enabled organizations are front and center on the mind of healthcare leaders. Digitally transforming their organizations with a focus on facilitating consumerism is critical for all healthcare leaders.

Join Digital Healthcare Leaders & Forum Attendees in Nashville

HCEG’s Executive Leadership Roundtable events are held in intimate, informal and free-flowing settings where the exchange of facts, ideas, and questions are encouraged between roundtable panelists and participants. Our roundtables provide a safe space where participants can find common ground, obtain insight to solve problems and achieve results for those with different needs and views. The fact that our ELR’s are complimentary, free of vendor-speak and offer food and beverages are an additional benefit.Healthcare Executive Leadership Forum at Guidewell Innovation CenterParticipants at our roundtable event immediately following the closing of the 2018 AHIP Consumer Experience & Digital Health Forum (AHIP CDF) will enjoy the unique perspective and long-running insight of two distinguished panelists: Brian Lobley, President, Commercial and Consumer Markets at Independence Blue Cross and Stuart Hanson, Managing Director, Head of Healthcare Payments at JPMorgan Chase & Co.  And HCEG’s Executive Director Ferris Taylor will moderate the roundtable.

Brian LobleyStuart HansonFerris Taylor
healthcare consumerism. Digital health. Health plans, health systems, and healthcare providers. Total Consumer Health and The Digital Healthcare Organization. 2019 HCEG Top 10stuart hanson healthcare payments JP Morgan Chase HCEG Healthcare Executive grouphealthcare consumerism. Digital health. Health plans, health systems, and healthcare providers. Total Consumer Health and The Digital Healthcare Organization. 2019 HCEG Top 10
President, Commercial & Consumer Markets at Independence Blue CrossManaging Director, Healthcare Payments at JPMorgan Chase & CoHCEG Board Chair & COO/Consultant at Arches Health Plan

Healthcare Consumerism & Digital Healthcare

Brian Lobley and Stuart Hanson will share their insight and engage ELR participants on expanding the overall theme of the AHIP’s Consumer Experience & Digital Health Forum. Tentative topics that will be discussed include:

  1. Insight into how healthcare organization can enhance member/patient engagement
  2. How competition from new entrants, cost containment pressures associated with value-based programs, health/entitlement reforms, and technological innovations may impact ‘healthcare consumerism’
  3. Approaches for turning passive health plan members and health system patients into active healthcare consumers
  4. Catalysts for healthcare consumerism change: employer groups demanding better value and trend of health plan members and individuals directly engaging with plans and providers
  5. How value-based relationships demand that healthcare organizations engage with their members and patients

To be sure, HCEG roundtables are free-flowing interactions with heavy attendee participation and they often take a direction of their own. There’s a good chance that the above pre-planned topics may take a turn toward what participants share with Brian, Stuart, and Ferris.

Extend the Value of Your AHIP Consumer Experience & Digital Health Forum Attendance

Your attendance at healthcare conferences can be a non-trivial expense. By taking just a few extra hours of your time at the AHIP CDF, you may extend the value of your AHIP registration, travel and lodging investment.  And if you’re not attending the AHIP CDF in Nashville but have a few hours to join other healthcare executives, industry leaders and AHIP CDF participants in an intimate venue at our Executive Leadership Roundtable. your also welcome to attend our Executive Leadership Roundtable – complimentary also.Healthcare Executive Leadership Forum at Guidewell Innovation CenterIf you have any questions about this Executive Leadership Roundtable event at the AHIP Consumer Experience & Digital Health Forum in Nashville, please contact us.

Note: Our ELR will end at approximately 3:00 pm CT to allow participants plenty of time to get to the Nashville Airport to board late afternoon flights. 

Get a Discount off Registration to AHIP’s CDF

HCEG’s luncheon roundtable taking place on Thursday, December 13th, the last day of the AHIP CDF, is complimentary. If you’re interested in attending AHIP’s forum on December 10th through mid-day on the 13th, you can use code ‘HCEG’ to receive a discount off your AHIP CDF registration here.

RELATED: Total Consumer Health & The Digital Healthcare Organization in 2019

 

Influence the Future of Healthcare: Take the 9th Annual Industry Pulse Survey

By | Annual Forum, HCEG Top 10, The Industry Pulse | No Comments

HCEG Top 10. Industry Pulse Survey. Challenges, issues, opportunities healthcare industry. Data & Analytics, Total Consumer Health, Population Health Services, Value-based Payments, The Digital Healthcare Organization, Rising Pharmacy Costs, External Market Disruption, Operational Effectiveness, Opioid ManagementShare YOUR Insight on the Challenges, Issues, & Opportunities Healthcare is Facing in 2019

For the last ten years at our Annual Forum, healthcare executives of health plans, health systems and provider organizations and industry thought leaders have discussed and identified the current challenges, opportunities, and issues facing healthcare organizations. These challenges, issues, and opportunities are embodied in the HCEG Top 10 list. In addition to driving content development, webinars, our social media presence, and in-person events that HCEG hosts throughout the coming year, the HCEG Top 10 list also serves as the basis for the Industry Pulse – a research survey co-sponsored by the HealthCare Executive Group and our sponsor partner Change Healthcare.HCEG Top 10. Industry Pulse Survey. Challenges, issues, opportunities healthcare industry. Data & Analytics, Total Consumer Health, Population Health Services, Value-based Payments, The Digital Healthcare Organization, Rising Pharmacy Costs, External Market Disruption, Operational Effectiveness, Opioid Management

Insight, Experiences & Opinions On 2019 HCEG Top 10 List

The Industry Pulse survey presents and collects additional insight, experiences, and opinion on the specific items ranked on the HCEG Top 10 list. Its results can provide valuable, relevant, data-driven advice and end-to-end industry insights to help healthcare leaders navigate the complexities of the rapidly evolving healthcare system in the United States.

Influence the Future: Take The Industry Pulse Survey

HCEG and Change Healthcare invite all those working in the healthcare industry to participate in the 9th Annual Industry Pulse research survey.  Taking this survey allows participants to backdrop and contrast their own perspectives against the items listed on the 2019 HCEG Top 10. The survey questions and their various response options should be enlightening in and of themselves to most respondents. In addition, those completing the survey can receive a copy of the results.

Please consider sharing your insight, experiences, and opinion as your perspective will help define the issues facing healthcare, and reveal how the industry is responding.HCEG Top 10. Industry Pulse Survey. Challenges, issues, opportunities healthcare industry. Data & Analytics, Total Consumer Health, Population Health Services, Value-based Payments, The Digital Healthcare Organization, Rising Pharmacy Costs, External Market Disruption, Operational Effectiveness, Opioid Management

Learn from Other Healthcare Leaders

Everyone who completes the 9th Annual Industry Pulse Survey will receive an advance copy of the survey results. In addition, survey respondents can opt-in to receive information on future webinars, content, in-person events and other opportunities expounding on survey results and providing additional insight and value to all healthcare constituents.

Check out last year’s 2018 Industry Pulse Survey.

Join Other Healthcare Leaders in Nashville at AHIP

Join us at AHIP’s Forum in Nashville – Complimentary w/ Lunch Included! RSVP Here

RELATED INFORMATION:

The 2019 HCEG Top 10 List of Healthcare Challenges, Issues & Opportunities
Recapping ‘The 2018 HCEG Top 10 Healthcare Opportunities, Challenges & Issues’ Webinar – Part 1
Part 2: Recapping ‘The 2018 HCEG Top 10 Healthcare Opportunities, Challenges & Issues’ Webinar

HealthCare Executive Group Promotes National HealthIT Week All Year Long

By | AHIP, Annual Forum, Executive Leadership Roundtable, HCEG Top 10, National HealthIT Week | No Comments

This second week of October is U.S. National HealthIT Week – a time for celebrating the essential role that health information technology plays in transforming health and healthcare in care in the United States. This week – and all year long – the HealthCare Executive Group (HCEG) actively focuses on the mission of National HealthIT Week:

To promote the exchange of information, ideas, opinions, and experiences among healthcare executives and senior leader to apply and transform innovation and technology in healthcare.

Our mission – established 30 years ago – clearly aligns with that of the U.S. National HealthIT Week. We’re pleased to partner with HIMSS in celebrating U.S. National HealthIT Week during our 30th Anniversary!

How HCEG Helps Transform Healthcare in the United States

The primary ways in which HCEG advances its mission is via our Annual Forum, our HCEG Top 10 list, the Industry Pulse research survey based on the HCEG Top 10, periodic Executive Leadership Roundtables (ELR), webinars and content – original and curated – from our members, sponsor partners, and industry thought leaders.

The HCEG Annual Forum

Last month, our 2018 Annual Forum celebrated the 30th Anniversary of the HealthCare Executive Group. Nationally-recognized healthcare thought leaders such as Andy Slavitt, former Acting CMS Administrator and current leader of Town Hall Ventures, Dr. David J Shulkin, MD, former Secretary of the Veterans Administration and current Chief Innovation Officer of Sanford Health, and Dan Buettner, National Geographic Fellow, NY Times bestselling author and principal at the Blue Zones Project were several of the healthcare leaders sharing their insight and ideas.

For a recap of our Annual Forum including session materials, pictures and participants, see Recapping HealthCare Executive Group 30th Annual Forum.

Note: The 2019 HCEG Annual Forum will be held in Boston, MA in September. Subscribe to our newsletter to receive additional information on this event and other content of possible interest to healthcare leaders

The 2019 HCEG Top 10 List

HCEG makes a unique contribution to the healthcare industry via the HCEG Top 10 list. Now in its 10th year, the 2019 HCEG Top 10 list identifies the challenges, issues, and opportunities facing healthcare executives and healthcare industry leaders.  You can learn more about the 2019 HCEG Top 10 and hear what industry media and healthcare thought leaders have to say about specific items on the HCEG Top 10 list here.

The Industry Pulse Research Survey – Launched During NHITWeek

In addition to guiding HCEG’s overall thought-leadership, content development, and knowledge exchange initiatives throughout the year, the 2019 HCEG Top 10 list serve as the basis for The Industry Pulse, a research survey co-sponsored by HCEG and our sponsor partner Change Healthcare. You can learn more about The Industry Pulse here including results of the 2018 Industry Pulse.Industry Pulse Survey. Healthcare Trends. HCEG. Healthcare Executive Group

As part of NHITWeek, HCEG and sponsor partner Change Healthcare are pleased to announce the opening of the 2019 Industry Pulse Research Survey. We urge all healthcare executives, thought leaders and others involved in transforming health and healthcare in care in the United States to complete this survey. Responses are strictly confidential and used for research purposes only. We don’t share information with third parties and individuals completing the survey receive a copy of the results if desired.

Executive Leadership Roundtables

HLTH.CO: HCEG Members Remain After ELR to Continue Discussion

Convening healthcare executives and thought leaders for meaningful discussion and interaction is a key part of HCEG’s mission. Our roundtables support opportunity for intimate discussion and sharing of insight and ideas. Scheduling these roundtables in conjunction with major healthcare industry events maximizes attendee value and minimizes overhead.

So far in 2018, we’ve hosted the following roundtables with another event scheduled for this coming December:

  • 2018 HLTH.CO Future of Healthcare Forum – May 9, 2018 – Las Vegas, NV
  • 2018 Blue Zones of Happiness – September 14, 2018 – Minneapolis, MN

Next Executive Roundtable at AHIP Consumer Experience & Digital Health Forum

HCEG Healthcare Executive Group NHITWeek HealthIT Healthtech

Join Healthcare Leaders This December in Nashville

Our next roundtable event is planned for Thursday, December 13th, 2018 at 1:30 pm CT – the final day of the 2018 AHIP Consumer Experience & Digital Forum in Nashville, TN. In keeping with AHIP’s customer experience and digital health theme, HCEG will convene a panel of thought leaders in an open discussion on two of our 2019 HCEG Top 10 issues:

  • #2 – Total Consumer Health
  • #5 – The Digital Healthcare Organization

This ELR builds upon insight shared during the forum with discussion centered on the integration of consumer health and digital healthcare organizations. We’ll focus on the commonalities and differences of these two closely ranked items. And participants will all have an opportunity to interact with panelists.

This ELR is open to all AHIP attendees free of charge and lunch is served. Registration for the event will open next week and subscribers to our eNewsletter will be kept informed.

HCEG Webinar Series Events & Special Presentations

Additionally, HCEG members and sponsor partners also host live webinar events every other month. Information on previously hosted webinars – most including full recordings and presentation materials – can be found here.

Special Presentations & Networking Opportunities

Our members advance HCEG’s mission by attending and presenting at healthcare conferences and other gatherings throughout the year. They share information on HCEG’s Top 10, The Industry Pulse and other insight of value to those transforming healthcare. A sample of these include:

  • AAPAN Innovations Forum – January 2018
  • Health Plan Alliance – February 2018
  • HIMSS Conference & Expo – March 2018
  • UnitedAg Annual Meeting & Conference – March 2018
  • WEDI Annual Spring Conference – May 2018
  • AHIP Institute & Expo – June 2018

Original and Curated Content

In addition to in-person forums, live webinars and special presentations, our board leaders, members, and sponsor partners also share a variety of original and curated healthcare business, technology and healthcare-related content on a regular basis. Our website, blog, white papers and our social channels LinkedIn and Twitter provide the means for these healthcare thought leadership opportunities.

Learn, Share, Network & Make Your Voice Heard – National HealthIT Week

HCEG is part of transforming healthcare not only during National HealthIT Week but throughout the year. We’re thankful for our members, sponsor partners and those promoting the exchange of information, ideas, opinions, and experiences among healthcare executives, thought leaders and everyone else in the healthcare industry.

To receive insight, ideas and additional information on all our past and future events, webinars and other content of use for healthcare decision makers and those charged with transforming health and healthcare in the United States, please subscribe to our eNewsletter. Better yet, consider becoming a member of the HealthCare Executive Group today.

HealthCare Executive Group. Annual Forum, Executive Leadership Roundtables. ELR, Professional Networking & Relationships, In-Person, Live Events, Professional Development Opportunities for Healthcare Executives, and Resources, Research & News

The 2019 HCEG Top 10 List of Healthcare Challenges, Issues & Opportunities

By | Annual Forum, HCEG Top 10, The Industry Pulse | No Comments

2018 celebrates the 30th anniversary of the Healthcare Executive Group – an organization dedicated to supporting and convening senior level executives focused on continuous innovation, evolution, and transformation of the healthcare industry. As part of our mission of promoting healthcare innovation, providing innovative knowledge support and helping to foster and sustain the development of life-long business relationships through real-life and virtual relationships, each year our members develop the HCEG Top 10 list of opportunities, issues, and challenges. This year marks the 10th anniversary of the HCEG Top 10 list of Challenges, Issues & Opportunities.

Healthcare Executives Identify Top Challenges, Issues & Opportunities for 2019

During our 2018 Annual Forum in Minneapolis last week, HCEG executive members from the payer, provider, and technology partner organizations voted on and ranked the Top 10 critical challenges, issues and opportunities they expect their organizations to face in the coming months and throughout 2019.

Starting with a list of 25 topical areas selected by HCEG Board members, advisors, and culled from leading industry research, 100+ forum participants held roundtable discussions over lunch to identify their specific table’s weighted top 10 items. The top ranking items from all tables were then combined to select the ten highest ranking items. Forum participants then ranked these items via a digital ranking process culminating in the official 2019 HCEG Top 10 list.

Our members expect the 2019 HCEG Top 10 items to have a significant and lasting impact in the way health plan members, health system patients, healthcare consumers, and other constituents all become engaged, digital consumers and responsible healthcare stakeholders in 2019 and beyond.

The 2019 HCEG Top 10 List

  1. Data & Analytics: Leveraging data (especially clinical) to manage health and drive individual, provider and payer decisions.
  2. Total Consumer Health: Improving members’ overall medical, social, financial, and environmental well-being.
  3. Population Health Services: Operationalizing community-based health strategy, chronic care management, driving clinical integration, and addressing barriers to health such as social determinants.
  4. Value-based Payments: Transitioning to and targeting specific medical conditions to manage cost and improve quality of care.
  5. The Digital Healthcare Organization: HSAs, portals, patient literacy, cost transparency, digital payments, CRM, wearables and other patient-generated data, health monitoring, and omnichannel access/distribution.
  6. Rising Pharmacy Costs: Implementing strategies to address the growth of pharma costs along with benefits to quality of care and to total healthcare costs.
  7. External Market Disruption: New players like Amazon, Chase, Apple, Walmart, and Google.
  8. Operational Effectiveness: Implementing lean quality programs, process efficiency (with new core business models), robotics automation, revenue cycle management, real-time/near-time point of sales transactions, etc.
  9. Opioid Management: Developing strategies for identifying and supporting individuals and populations struggling with substance abuse/addiction or at risk of addiction.
  10. Cybersecurity: Protecting the privacy and security of consumer information to maintain consumer trust in sharing data.

Highlights of the 2019 HCEG Top 10 List

Last year’s item #7 Healthcare Reform dropped out of the Top 10 but only by one place to number eleven. And last year’s tenth ranking item – The Engaged Digital Consumer – was supplanted by fifth ranking item The Digital Healthcare Organization.

New entrants to the 2019 HCEG Top 10 list include

#7 – External Market Disruption

#8 – Operational Effectiveness

Additional details and analysis of the 2019 HCEG Top 10 list will further explore the reasoning through facilitated discussions at upcoming events and within the HCEG digital community.

The Purpose and Value of the 2019 HCEG Top 10 List

The HCEG Top 10 List is used for two general purposes, each of which is intended to advance the healthcare industry’s move toward the Quadruple Aim of Healthcare.

#1 – Content Development & Programming

Serves as the basis for HCEG’s ongoing content development and educational programming opportunities throughout the year. Each of the Top 10 items is explored at various levels of depth and breadth throughout the year via:

#2 – Development of The Industry Pulse

In addition to guiding the overall thought-leadership, content development, and knowledge exchange initiatives throughout the year, HCEG’s Top 10 list is used as the basis for The Industry Pulse, a research survey sponsored by the HealthCare Executive Group and our sponsor partner Change Healthcare.

The Industry Pulse research survey is designed to gather additional insight on priorities and challenges facing healthcare industry constituents across the country and provide stakeholders across the healthcare spectrum real-world, actionable insight into near-term obstacles and opportunities. Combined, the HCEG Top 10 list and The Industry Pulse encourage continuous and evolving dialog on the main issues and concerns facing member organizations. Learn more about The Industry Pulse here.

More About the 2019 HCEG Top 10

Over the coming weeks and months, additional original and curated content based on the 2019 HCEG Top 10 will be shared. And the 2019 Industry Pulse research survey will take placeTo stay in the loop and to learn more about the 2019 HCEG Top 10 and the HealthCare Executive Group, visit this page on our website and subscribe to our newsletter.

“The Blue Zones of Happiness: ‘Lessons from the World’s Happiest People’” – A Special Breakfast Roundtable Event

By | Annual Forum, Executive Leadership Forum, Executive Leadership Roundtable | No Comments

In celebration of our 30th Anniversary and the 2018 Labor Day holiday, the HealthCare Executive Group (HCEG) is offering a discounted rate on a special 2-hour breakfast roundtable event presented by Dan Buettner on Friday, September 14th

Add Purpose, Pride, and Pleasure to Create Joy in Your Life

Starting at 7:30 am at the Hewing Hotel, attendees will enjoy a full breakfast as Dan Buettner, NY Times Best-Selling author and National Geographic Fellow presents: “The Blue Zones of Happiness: ‘Lessons from the World’s Happiest People.’”

Dan will share his latest insight on the three strands of happiness: purpose, pride, and pleasure. Attendees will discover the many factors to bring joy to their lives as Dan shares important lessons learned about how the choices we make and the environment in which we live contribute to our happiness.

Network with Healthcare Leaders & Enjoy Breakfast

This event takes place on the final day of HCEG’s 2018 Annual Forum. Besides the presentation and full breakfast, attendees will enjoy opportunities to network with healthcare leaders participating in HCEG’s annual forum over the previous two days. Those wanting to attend can register here using discount code HCEGLaborDay to receive $20 off the $65 registration fee. Please contact Erin Branham at [email protected] if you need assistance with registering.

Registration  for HCEG’s 2018 Annual Forum Closes Soon

The 2018 HCEG Annual Forum celebrating the HealthCare Executive Group’s 30th Anniversary closes on Saturday, September 8th. We have a unique agenda, prominent keynote speakers, insightful panelists, and a number of networking events planned; all in a supportive and intimate setting.

For more information on this unique event for healthcare executives, thought leaders and industry participants – including registration – click here.

2018 HealthCare Executive Group Annual Forum. 30th-anniversary.Hewing Hotel Minneapolis, MN.

Announcing Speakers & Sessions for 2018 HealthCare Executive Group Annual Forum

By | Annual Forum, Executive Leadership Roundtable, HCEG Top 10, Social Determinants of Health | No Comments

The 2018 HealthCare Executive Group Annual Forum celebrating our 30th-anniversary serving healthcare executives and industry leaders kicks off Wednesday, September 12th at the Hewing Hotel in Minneapolis, MN – the #1 Healthiest City in the United States.  The HealthCare Executive Group (HCEG) has the following planned for the 125+ healthcare executives, thought leaders and industry leaders who will participate in the two and half day forum.

Keynotes from Healthcare Industry Executive Leaders

On Wednesday at noon, Andy Slavitt, Former Acting CMS Administrator and current leader of Town Hall Ventures, provides the opening keynote and is expected to share his unique insight about the uncertainty in today’s healthcare environment and where he sees progress being made.

Thursday morning, Dan Buettner, explorer, National Geographic Fellow, award-winning journalist, producer, and New York Times bestselling author starts the day by presenting “Blue Zones: The Making of a Healthy City.” Dan will also present “The Blue Zones of Happiness: ‘Lessons from the World’s Happiest People’” during a special HCEG Executive Leadership Roundtable event Friday morning at 7:30 to 9:30. Breakfast will be served.

Thursday evening, Dr. Craig Samitt, just days into his new role as President & CEO of BCBS of Minnesota, shares his insight on the current state of health care: “A Seasoned CEO’s Perspectives on Where Healthcare is at and the Challenges and Opportunities Ahead.”

Each of the above keynotes will be provided while annual forum participants enjoy what’s expected to be a delightful breakfast, lunch and dinner service presented by Hewing Hotel staff.

Connect Personally, Professionally and Productively 
Build Long-Term Relationships

Nine Interactive Sessions for Healthcare Executives

Annual forum participants will benefit from nine interactive sessions covering topics selected and developed by HCEG leadership, session moderators and panelist participants. Each of these sessions are intended to provide actionable insight into current topics of value to the health plan, health system and healthcare provider executives attending our annual forum.

“Payer/Provider Partnerships & Opportunities for the Future”

Are health plans, providers and/or consumers equally prepared for the transformation of healthcare that is underway? Compelling health insurance products are being launched today, based on an expectation of a closer partnership involving clinical and financial changes, enhanced member experience, and market transitions that a multi-system approach typically cannot provide. Hear what payers and providers are doing and how technology is the key enabler.

  • Tom Howard – Moderator (Payer Division Partner at Cumberland Consulting Group)
  • Joe O’Hara (Director of ACO Solutions at Horizon BCBS of NJ)
  • Dr. Matt Hoffman, MD (Chief Medical Informatics Officer at Utah Health Information Network)

“Value-Based Payment & Implications for Healthcare Stakeholders”

Medical device and pharmaceutical companies are looking at new business models as demands to focus on rising costs are made by consumers and government agencies. Hear what companies are actually doing in the movement toward ‘Outcomes-based’ reimbursement. Gain new insights on why value-based payment and pharmacy costs have been HCEG Top 10 items over the last few years.

  • Jorie Soskin (Value-based Investments at Medtronics)
  • Other panelists currently being formally engaged

“Chronic Care and Challenges Dealing with High-Cost, Multiple Morbidity Patients”

Panelists will present their experience, insight, and opportunities for using clinical measurement and metrics, payer-provider transparency and clinical improvement to improve outcomes and lower costs for individuals having chronic, co-morbid conditions.

  • Eric Hamborg (Chief Customer & Revenue Officer at MOBE)
  • Invited (Chief Medical Officer at Major Health Plan)

“Health & Behavior Change at the Community Level”

Community engagement, efficacy, and empowerment are keys to communities being able to adopt and sustain new behaviors. Panelists will discuss current approaches and strategies to integrate community mobilization and activities more effectively with conventional healthcare strategies, aimed at individual behavior change. Audited results will be shared and discussed as to impact and future implications.

  • Ben Leedle – Moderator (President, CEO & Board Director at Blue Zones, LLC)
  • Melissa Lyon, MPH (Public Health Director at Erie County Dept of Health)
  • Mike Gold (Immediate Past CEO at HMSA – BCBS Hawaii)
  • Mike Riley (Chief Strategy Officer Naples Community Healthcare System)
  • Clay Marsh, MD (VP & Executive Dean for Health Sciences West Virginia University)

“Healthcare Single Point of Workflow on Social Determinants of Health”

Focus on the social determinants of health is no longer a sideline conversation and needs a whole new framework of thinking. The reality is SDOH programs are in everyone’s self-interest and there are ways to effectively focus and coordinate efforts for everyone’s benefit. Hear what health plans and provider groups are doing to change the common perspective of SDOH being a public good with limited medical impact.

  • Brenda Schmidt (Founder & CEO of Solera Health)
  • Additional session participants are being engaged

“Health Plan Diversification: What does it Mean?”

Panelists share the challenges and opportunities for health plans, health systems, and hospitals to diversify beyond their traditional offerings and the financial, clinical and operational implications of those decisions.

  • Ian Gordon – Moderator (SVP Health Plan Operations at Regence BCBS)
  • Tom Vanderheyden (EVP & President of National Solutions at BCBS of MN)
  • Chuck Divita (EVP Commercial Markets & CFO at BCBS of FL/GuideWell)
  • Brandon Cady (President & CEO of AIM Specialty Health – Anthem Subsidiary)

“Vision and Perspective for Healthcare from a Washington, DC Perspective”

We’re working to engage the leader of a nationally recognized healthcare association to share insight on the current state of affairs from a Washington, DC perspective.

“Is Block Chain and/or AI in Healthcare’s Future?”

Blockchain and artificial intelligence technologies are catalyzing the pace of innovation and introducing radical shifts that WILL change the business of healthcare. This panel of experts will discuss the potentialities realized at the intersection of AI and Blockchain and the challenges and benefits healthcare executives must understand to not be disrupted by game-changing technologies.

  • Alan Abramson – Moderator (Senior VP & CIO HealthPartners)
  • Emily Vaughn (Product Development Director at Change Healthcare)
  • Justin Adams (CEO at Digitize.AI)

“Technology: From Start to Scale”

Leading healthcare visionaries share their unique insight on the key opportunities and challenges facing healthcare incumbents, especially with potential new market entrants that intend to disrupt healthcare.  Is it time to partner or compete with them and how to get to scale the fastest?

  • Justin Roth – Moderator (Managing Director at TripleTree)
  • Other panelists are being engaged

A Few Surprises for Participants are Likely!

We’re working on a couple other bits and pieces that we think will be valuable to healthcare executives, industry leaders and others working to advance healthcare in the United States. Unlike most other healthcare conferences that lock down their speakers and content a year – or even more – in advance, we’re focused on bringing the most current, insightful and actionable information, ideas and opinions to our members and forum participants!

Voting and Ranking the 2019 HCEG Top 10 List

2018 HealthCare Executive Group Annual Forum. HCEG Top 10 Challenges, Issues and Opportunities. HealthIT. Digital health. Industry Pulse.Over the last decade, a highlight of the HealthCare Executive Group’s annual forum is the development of the HCEG Top 10 list of challenges, issues, and opportunities that healthcare executives are currently facing.  Starting with a list of approximately 25-30 items identified by HCEG members and sponsor partners, forum participants interact with each other to identify the top 10 challenges, issues and opportunities their organizations are facing. After interactive discussion in a roundtable format, the participants rank the items to create the 2019 HCEG Top 10 list.

A new approach this year is that candidates for the HCEG Top 10 list will be reviewed in a roundtable format facilitated by key sponsor partner thought leaders. The objective of the luncheon roundtable discussions will be to clarify the list of challenges, issues, and opportunities facing healthcare executives. Participants can add critical items that may have been missed and have an opportunity for deeper insight into the critical issues for the coming year. The final list of items will then be ranked by forum participants and formally shared with attendees prior to Thursday nights dinner. HCEG Executive Director Ferris Taylor and Chris Link, Sr Consultant at Change Healthcare, will orchestrate the process with assistance from HCEG support staff.

Breakfast, Lunch, and Dinner – Supporting Opportunities to Connect

2018 HealthCare Executive Group Annual Forum. 30th-anniversary. Hewing Hotel Minneapolis, MN. Healthcare Industry Executive Leaders

One of the hallmarks of HCEG’s Annual Forum events is the quality of the venue, the opportunity for intimate interaction among other healthcare executives, and well-planned food, beverage and entertainment accompaniments. Participants can expect to enjoy the following:

  • Welcome Reception Tuesday Evening
  • Lunch on Wednesday – With a keynote by Andy Slavitt
  • Offsite Dinner Reception on Wednesday
  • Breakfast on Thursday – With a keynote by Dan Buettner
  • Lunch on Thursday
  • Dinner + Closing Keynote on Thursday – With a keynote by Dr. Craig Samitt
  • Nightcap + Winddown on Thursday
  • Breakfast + Farewell on Friday

Special Executive Leadership Roundtable

In celebration of our 30th Anniversary, the HealthCare Executive Group is hosting a special Executive Leadership Roundtable on Friday, September 14th. Dan Buettner will present “The Blue Zones of Happiness: ‘Lessons from the World’s Happiest People’” during a special Friday morning breakfast event starting at 7:30am. Dan’s presentation will build on and provide additional color and clarity from his “Blue Zones: The Making of a Healthy City” presentation shared the day before.

This event requires individual registration and is limited to executives from health plans, health system, health care providers and local employer organizations. Contact us if you have any questions.2018 HealthCare Executive Group Annual Forum. Special Executive Leadership Roundtable. Dan Buettner “The Blue Zones of Happiness: ‘Lessons from the World’s Happiest People’”

Four Pillars Successful Core-System Replacement Project. Healthcare Executive Group. Change Healthcare. digital transformation. Framework. Implementation Readiness. Governance. Business Transformation. Execution Framework

The Four Pillars of a Successful Core-System Replacement Project

By | Annual Forum, Project Management, Sponsor, Webinar Series | No Comments

Completing a successful core-system replacement project at a health plan or health system organization is a major undertaking. And successfully delivering a multi-million dollar digital transformation project is significantly enhanced by establishing a framework based on proven principles.

Framework for Successful Core-System Replacement Project

Last week, our sponsor partner Change Healthcare shared valuable insight in a webinar titled ‘The Four Pillars of a Successful Core-System Replacement Project.’  Jeanne Noe PMP, Director of Consulting Services and Mauricio ‘MJ’ Jimenez, Sr Manager of Consulting Services at Change Healthcare, shared information, insight and practical ideas on how to establish a framework for successful core-system implementation. This framework for a successful core-system replacement project is based on four pillars: 1-Implementation Readiness, 2-Governance, 3-Business Transformation and 4-Execution Framework.

This blog post recaps highlights and detailed content from the ‘Core-System Replacement Project’ webinar presented by Change Healthcare on August 2nd, 2018. Included is a recording of the webinar, the presentation slide deck, and additional information on establishing a framework for successful core system implementation. You can also check out this Twitter Moment summarizing live Tweets shared during the webinar.

Information, Insight & Actionable Ideas for Successful Core-System Implementation

After introductions by HCEG Executive Director Ferris Taylor, Jeanne Noe kicked off the webinar by sharing that the most important indicator of success in a Core-System Replacement project is a strong project foundation. Jeanne emphasized the importance of building a foundation on the Four Pillars of Success before the project progresses – not as you go along.

Why, How, What, Who & When of a Successful Core-System Replacement Project

The presentation from Change Healthcare was packed with information, actionable ideas and insight collected over the course of performing dozens of core-systems replacement projects for major healthcare payers and other risk-bearing entities.

Four Pillars Successful Core-System Replacement Project. Healthcare Executive Group. Change Healthcare. digital transformation. Framework. Implementation Readiness. Governance. Business Transformation. Execution Framework

Starting with the Taxonomy of Why, the importance of clearly defining – and widely sharing – the Strategic Vision, Business Goals, and Objectives were shared. Jeanne noted that explaining why a legacy system is being replaced is a key way to help all project team members achieve project objectives. Yet few healthcare organizations widely communicate the reasons for major initiatives like a core-system replacement project.

Jeanne went on to provide more details and commentary on the How, What, Who & When of a core-system replacement project. Since there’s simply too much information to share about the how, what, who and when in this recap, see the slides listed in the presentation deck for more. Better yet, watch the recording of The Four Pillars of a Successful Core-System Replacement Project here.

Roles Matters – Clearly Defined & Accountable

One of the most valuable bits of insight shared by Change Healthcare’s Jeanne Noe was that too many healthcare organizations make the very common mistake of not clearly defining roles, responsibilities and decision-making authority. Before the project starts – and periodically throughout the projects as objectives change and project resources come and go.

Clearly defining roles, responsibilities and decision-making authority seems obvious but is simply often not addressed.

Key Governance Components of a Successful Core-System Replacement Project

Change Healthcare presented two important actions healthcare executives sponsoring core-systems replacement projects MUST address at the start:

  1. Establish a single point of accountability and expertise
  2. Clearly identify decision makers and specialists for issue resolution

Risks, Actions, Issues, and Decisions – It’s a RAID!

Risks, Actions, Issues, Decisions (RAID) is a framework to report, track, resolve document project

Somewhat similar to the widely known RACI (Responsible-Accountable-Consulted-Informed) approach for managing large projects like core-systems replacement projects, Change Healthcare’s Core-System Implementation Framework uses the RAID framework to report, track, resolve and document project items.

As opposed to the somewhat passive activities defined via the popular RACI approach, Change Healthcare’s RAID approach to governing major projects emphasizes the importance of actions and rapid decision making within a framework of issue identification and risk management.

Business Transformation & Core-Systems Replacement Projects

Mauricio ‘MJ’ Jimenez, Sr Manager of Consulting Services at Change Healthcare continued the second half of the webinar by sharing information, insight, ideas, and tips on the 3rd and 4th Pillars of a Successful Core-System Replacement Project: Business Transformation and Execution Framework.

Business Transformation

MJ emphasized that replacing your core-system is a business transformation, not an IT project or initiative. MJ offered the following as some key considerations to effect a true business transformation:

  • Assign senior resources to serve as ambassador to the rest of the organization.
  • Neglecting employees affected by the transformation will guarantee resistance to change.
  • Relevant content is key and its delivery is enabled through Role-Based Training
  • When meetings grow in number of participants, it is often a reflection of poor communication.

Execution Framework – The Most Critical of the Four Pillars

Four Pillars Successful Core-System Replacement Project. Healthcare Executive Group. Change Healthcare. digital transformation. Framework. Implementation Readiness. Governance. Business Transformation. Execution Framework

Core-system and other major projects undertaken by healthcare organizations will be for naught without a well-designed Execution Framework. Change Healthcare’s MJ Jimenez shared some key experiences, insights, and ideas on how to establish an effective Execution Framework. And offered ideas for executing brilliantly.

The key components of the Execution Framework described include the following:

  • Flexibility
  • Maintains Focus
  • People First
  • Requirements Management
  • Defect Management
  • Systems Integration Plan

Summarizing the Webinar

Jeanne Noe shared the following slide at the end of the webinar.Four Pillars Successful Core-System Replacement Project. Digital transformation. Framework. Implementation Readiness. Governance. Business Transformation. Execution Framework. Requirements Management. Defect Management. Systems Integration Plan. Trizetto FACETS. QNXT, HealthEdge.As noted before, the information, insight, and ideas presented by Change Healthcare are too numerous to recap here. To learn more about what was shared during the webinar, check out the recording of the webinar, the presentation slide deck, and additional information on establishing a framework for successful core system implementation.  Also, check out this Twitter Moment summarizing live Tweets from the webinar.

More Insight & Opportunity for HealthCare Executives

The information shared by the HealthCare Executive Group in its Webinar Series events are one example of services we’re pleased to offer our members and associates. In addition to connecting with us on TwitterFacebookLinkedIn and subscribing to our eNewsletter, consider joining other healthcare executives and industry thought leaders at the HealthCare Executive Group’s 2018 Annual Forum on September 12-14th, 2018 in Minneapolis, MN. We’ll be celebrating our 30th Anniversary helping healthcare leaders navigate the strategic and tactical issues facing their organizations.

Check out this page for more information on our 2018 Annual Forum.HealthCare Executive Group Annual Forum. Executive leadership. 2018 Conference event forum roundtable