The Collective Voice of Health IT – Inaugural Podcast. HCEG Healthcare Executive Group, podcast

The Collective Voice in Health IT – Inaugural Podcast

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The Collective Voice in Health IT is a new podcast series launched by our partner WEDI – the Workgroup for Electronic Data Interchange. The intent of this new podcast series is to offer engaging and intimate discussions with prominent healthcare thought leaders on both current and emerging themes and topics in healthcare: market trends, information technology, and regulations and policies. These important topics are examined from many different angles including the intersection of strategy, operations, marketing, big data, and clinical programs – among other important areas and viewpoints.

In the inaugural episode, Matthew Albright, Communication Committee Chair for WEDI and Chief Legislative Affairs Officer for Zelis Payments and Ferris Taylor, HCEG’s Executive Director, discuss how challenges, issues, and opportunities identified by the 2020 HCEG Top 10 list have exposed inequities and inadequacies in our healthcare system. Matt and Ferris explore priorities top of mind less than six months ago;  where those priorities were then and where they are now. To wit, they compare topics ‘Before Coronavirus’ (BC) to where they stand now.

Also included is a discussion about the 2020 Industry Pulse and the recently completed COVID-19 Flash Update survey measuring how priorities identified when the 2020 Industry Pulse was released in February of this year to where healthcare leaders and change-makers think those priorities lie now. The following are some highlights of the inaugural episode of The Collective Voice in Health IT. Listen to the complete podcast here and access a transcript of the entire podcast here. And look for future episodes here.

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Connect, Collaborate & Create – The Collective Voice in Health IT

Matt Albright asked Ferris Taylor: How do we deal with the costs of specialty pharmaceuticals and continue going forward with respect to vaccines and testing and everything else is coming with COVID-19? But even more importantly, right behind that fundamental change of Costs & Transparency was: What’s happening with the consumer and the consumer experience?

Ferris responded:

“The transition (to the healthcare consumer and the consumer experience) has been slow to develop in healthcare. It was gaining more understanding from both the payers and the providers and all the stakeholders in healthcare of what it really means to be consumer-centric. We know what that means with Amazon or what it means with Alexa, but healthcare was far away from that in terms of consumer centricity and, of course, delivery system transformation, which could include how we make this transition from fee-for-service to value-based reimbursement.

But prior to the coronavirus pandemic, it (the transformation of healthcare) was already deep into digital health and personalized medicine, and holistic healthcare at the personal level.

Now obviously things have changed in the last few months. We couldn’t be more positive that the consumer healthcare experience in the last few months has been less than par. And, of course, one of the biggest and more obvious changes in healthcare has been around the HCEG Top 10 item labeled as Accessible Points of Care. Telehealth has exploded, driven by the absolute necessity for consumers to shelter in place. But the fact they (consumers) still needed access to care and also by providers recognizing that it wasn’t desirable to have patients come into their offices. So that blip in the concerns and issues that were being addressed in coronavirus has certainly impacted the Top 10. And we’ll see statistically how that has changed with the COVID flash survey that we’re just completing right now during the end of July.”

Social Determinants of Health – Aka. Barriers to Entry

Ferris shared his insight on how the coronavirus pandemic has drawn focus to the impact of social determinants of health and the importance of addressing the ‘barriers to health care.”HCEG Top 10. Social Determinants of Health. Barriers to Health

“I guess the other change, a couple of changes, are to Healthcare Policy, number nine on the HCEG Top 10 for 2020, most certainly has moved up. It seems like regulations change every day. And I’m seeing more discussion around Population Health that has been there (on the HCEG Top 10) for many years. It was starting to get described in the term that we most commonly use: Social Determinants of Health. I personally prefer Barriers to Health but for some reason healthcare has historically and narrowly defined healthcare as medical intervention and has excluded the barriers to health. COVID-19 has certainly challenged that thinking and changed the way that we are thinking about healthcare.”

Matt added:

“I think what’s interesting is when you talk about the priorities coming into 2020 absolutely things have changed. Absolutely its flipped – everything’s been flipped on its head. But the issues themselves or, if you will, the categories of issues haven’t changed, right?

So you talk about Digital Health which we see expressed through Telehealth. You talk about Consumer-Based or Consumer-Centric healthcare. And you talk about how, in the last six months, we’ve seen how that’s kind of failed on a certain level. And certainly, Social Determinants of Health has played itself out in the inequities in the races and the genders and the status of the people who have been ended up hospitalized and actually dying of this disease.  

So actually, it seems to me in 2019 the priorities and what came out of your Top 10 had it right? It’s just that now it’s been put under a pressure test. All of those issues have kind of sped up. And the other thing, which I think is interesting and maybe it’s tied somehow to how it’s affected consumer-based health, is that everybody’s talking about it. Right?

I had no idea that at the beginning of this year that I would know so much about viruses and how they were spread and so much about how vaccines were pursued.”

Healthcare Reform – Needs a Grass Roots Movement?

[31:09 – 32:40]

Matt Albright: “I think healthcare has suddenly become a dining room table conversation, a backyard barbecue topic – with social distancing, of course. A conversation where people are talking about the priorities of their group or a group in a specific industry – and looking to their own industry. Suddenly, this industry (healthcare) is everybody’s concern and suddenly every aspect of what you just talked about: telehealth, digital health, inequalities, all of those issues are suddenly being discussed by the people.

Matt queried Ferris with two questions about the ongoing pace and longevity of processes and approaches wrought by the pandemic.

  1. Do you think that, because everybody’s talking about it, there will be a grassroots push to see these things sped up? Virtual health, telehealth, the exchange, data interchange, interoperability of health IT, and transparency issues. Or do you think we’re going to be so exhausted as a healthcare industry after this pandemic, especially at the provider and hospital levels, are kind of economically bereft that we won’t be able to move forward very fast?
  2. How do you think the last six months adds to what’s going to happen next once we conquer this thing?

Never Let a Good Crisis Go to Waste

[32:50-34:40]

Ferris shared how the coronavirus crisis has accelerated the transformation of the healthcare system:

“One of our board members, a past COO at a large payer in the Pacific Northwest, said: ‘Don’t waste a crisis but take advantage of it.’ And in some ways, that old and trite saying that: ‘necessity is the mother of invention’ – is really coming into play here. Healthcare was already moving from analog to digital. We can come back to fax machines at some other point.”

Inequities & Inadequacies Exposed

[35:30 – 37:38]

“The COVID crisis has exposed a lot of inequities and inadequacies in our healthcare system. Lack of preparation. Safety concerns. We were disregarding a lot of public health issues that are now very much top of mind. And underneath all of that is as I listen to our members and the discussions back and forth, going back to this 2019 HCEG Top 10 priority number one Data & Analytics, it’s now moved to much more of a foundational function across Costs & Transparency, Consumerism, and Digital Transformation.

At the heart of these priorities are the challenges have also been exposed around electronic data aggregation, how we exchange data, how we get the right data at the right time about the right person in the hands of the right decision-maker in a near real-time environment to function as a healthcare system. And so platforms, technology infrastructure, interoperability, as you mentioned, have become significantly more important in terms of supporting healthcare and moving us from a transactional type of consumer experience to a much more continuous interactive, personalized, holistic consumer experience in health.”

“There isn’t a single person in the United States that is not much more cognizant of their personal health, how they feel, and how they’re protecting their health today than they were six months ago. It’s a different world.” – Ferris Taylor

When Will Consumer-Driven Healthcare Take Hold?

[42:47 – 44:48]

Matt Albright shared:

“And you know, I’m an impatient American. So my next question to you is going to be: When? I think we’ve legislatively done things out of emergency and some of the states and certainly CMS is kind of pushing to keep certainly some of the waivers that are in telehealth to keep them permanent. So we’re starting to see that already but on the same token the interoperability rule enforcement has been delayed because the hospitals just don’t have the bandwidth to make that lift right now. And the transparency rules are being argued in court.

So I guess, I don’t think we have the question here, but when are we going to see this consumer-driven healthcare take place? And when are we going to see, McKinsey says 20% of our healthcare visits will be virtual – our healthcare payouts – be in just a year or two? When do you think we’re going to see that? Is that going to have to wait for Congress to have lots of discussions about it and three or four years later we have regulations? What do you think?

Ferris responded:

“Well, and you know, there’s an interesting connection between Congress and the healthcare consumer. And that is, Congress exists because of voters. And voters are consumers of healthcare and consumers have experienced a very different healthcare environment in the last six months than they had experienced over the last number of years or even decades.

So part of the answer around when (consumer-driven health becomes widespread) shows up in the emergency orders, the state initiatives, governors’ responses, and even at the federal level some of the initiatives and emergency orders that President Trump and others, agencies have issued and put out there.”

RELATED: Surviving Coronavirus Pandemic & Thriving on the Other Side: Rapid Innovation & Telehealth

Healthcare System Survival Mode – Uncertain Recovery Timeline

[44:49 – 46:57]

Ferris shared an analogy and his take on when the healthcare system may recover.

“Obviously, along with when is how, how do we finance it? And how do all of those pieces come together? Right today, it’s hard right today to give a specific answer to your question. I kind of feel, I don’t know about you, but I feel hunkered down in the foxhole in the middle of a war with bullets flying. Flying over my head. I’m sheltering in place. I haven’t been on a plane since I think the last time I saw you in Jacksonville. And that was my last trip and I had a whole bunch of them planned but life has changed. But when you’re in that foxhole, it’s not the time to stand up and get up on a Podium and say let’s do this. Let’s do that.

I think we’re in a survival mode right now in healthcare. We’re still dealing with a surge. But as we start to flatten the curve and as we get back into the Healthcare System, the benefit designs to deal with a pandemic like COVID and the incorporation (of new services) into those designs and into the pricing for 2021. Or it might even be that it takes 2022 to get all of the financial part of this back in place so we have a stable healthcare system.

I have no doubt that we will get back to this new reality of consumerism, transparency, interoperability and the incorporation of 21st Century Technologies: artificial intelligence, machine learning, interoperability and real-time data exchange.”

Inveterate (Chronic) Innovation – Table Stakes for Survival

[47:03 -47:27]

“So, I think the answer to your question is: this too will pass, and we will get through COVID-19. I don’t know exactly when that will be. But on the other side in my 30 years in healthcare, I continue to just be very impressed with the inveterate innovation that has come into healthcare.

[49:27 – 51:41]

Innovation is here to stay. It’ll have to get priced out. It will have to get built into the financial models that make healthcare work. Hospitals, some hospitals are doing fine financially. Some, especially rural hospitals, are under extreme pressure. Different specialties in healthcare are experiencing different results. Health plans are concerned about all of the delayed, non-essential healthcare comes back. Is that going to hit them financially and with premium increases?

We’re a very state of the art, world-renowned healthcare industry and we’ll figure this out. I think that stability on the other side of the bridge will be consumer-centric. It’ll be transparent – whether it’s from costs or delivery processes or anything else. The delivery system will be much more virtual and if you push me, I’m going to say some time in 2021 – for sure 2022 – we’ll be back on track.”

Matt Albright added:

“Good. Ferris, I think you bring a great perspective. There’s no longer looking forward to Innovation. Innovation has already happened and we’re not calling it innovation anymore. We’re calling what we do on a day-to-day basis now with healthcare as innovation. I think that’s a terrific point. And I think there’s a lot to be said for how quickly our healthcare system reacted and proactively moved to take care of this pandemic.

And frankly, I’d probably have to say the same for our political systems. They came out very quickly. The governors came out very quickly with emergency orders that freed the providers to do what they needed to do. And even Congress, there’s a criticism to be had there, but they turned things around very quickly to get things moving. So, I think that’s a great point, things are already happening. Things are already here. Maybe there’s nothing that we need to wait for?”

2020 Industry Pulse Flash Update

[51:42 – 52:28]

Matt concluded the inaugural episode of The Collective Voice in Health IT podcast series with a question as to when the results and analysis of the COVID-19 Industry Pulse Flash Update survey will be available.

Ferris shared:

“I looked at the initial results of the flash survey on Tuesday, so just two days ago. We’ll have something ready to publish in two to three weeks. And I think Michael (McNutt – WEDI  Director of Education & Events) and Charles (Stellar – WEDI CEO) and you and I have talked about coming back here in August with a WEDI-specific webinar. We can have questions coming in and be able to respond to those in an interactive way. So three to four weeks and we’ll be back on the air. Thank you, Matt, Michael, and Charles, for a great discussion.”

RELATED: Connecting the Dots: COVID-19, HCEG Top 10, & Industry PulseHCEG Top 10 Industry Pulse Research

Connect, Collaborate & Create Solutions – The Collective Voice in Health IT

Matt closed the initial episode of The Collective Voice in Health IT with a call for the health information technology community to connect, collaborate, and create solutions for a Better Health System. If you’d like to participate in identifying, creating, and sharing information, ideas, and opinions on areas of interest to healthcare leaders and change-makers, reach out to us here.

Subscribe to the HCEG Newsletter here.

2020 Industry Pulse Survey – COVID-19 Flash Survey. HCEG. Healthcare Executive Group. Change Healthcare. 2020 Industry Pulse Report. digital connectivity, interoperability, privacy, security, and performance. COVID-19 pandemic. @HCExecGroup

COVID-19 Healthcare Industry Pulse Flash Survey

By | Resources | One Comment

Just four months ago in late February, the Healthcare Executive Group and Change Healthcare published the results of the 2020 Industry Pulse Report. This annual research survey is based on the 2020 HCEG Top 10 list and presents details and insight from a broad spectrum of healthcare industry leaders – specifically their insight, ideas, and opinions on the challenges, issues, and opportunities they expect to face during the coming year.

You can learn more about the 2020 Industry Pulse Report and what the leaders of the health plans, health systems, hospitals, medical providers, associations, governmental organizations, vendors, and others who responded to the survey think in this article: Insight from Healthcare Leaders & Change Makers – The 2020 Industry Pulse Report.

Take the COVID-19 Healthcare Industry Pulse Flash Survey today!

COVID-19 Changes Everything – Or Has It?

And then came the coronavirus pandemic. Everything changed overnight across all industries – and the healthcare ecosystem seems to have borne the major brunt of impact:

  • Professional services done largely face to face were transferred to ‘telemedicine’ or telehealth channels with patients, health plans, providers, and all clinical and administrative staff consuming or providing these important services from remote locations – most often their homes
  • Federal, state and country organizations released regulations, new rules, and policy changes on coverage and payment for telehealth services, coronavirus-related testing, and treatment
  • More and more people started working exclusively from home or other non-traditional office settings – highlighting the importance of digital connectivity, interoperability, privacy, security, and performance

And now healthcare leaders are scrambling to ensure the survival of their organizations – reviewing initiatives and programs underway just months ago – and reassessing longer-term plans, business models, partnerships, and other fundamental aspects.

2020 Healthcare Industry Pulse Flash Survey –  What has COVID-19 Changed?

To help identify how the COVID-19 pandemic may have altered the insight and opinion offered by 445 respondents to the 2020 Industry Pulse Report only four months ago, the HealthCare Executive Group and Change Healthcare have created a “COVID-19 Healthcare Industry Pulse Flash SurveyHCEG Healthcare Executive Group COVID-19 Healthcare Industry Pulse Flash Survey

Learn Something You Probably Didn’t Know?

This 2020 Healthcare Industry Pulse Flash Survey takes about 5-7 minutes to complete – a bit faster if you don’t offer any comments. This survey closes on Friday, July 10th so please consider taking this short survey now.

The topics, survey questions, and potential responses proffered in this COVID-19 Healthcare Industry Pulse Flash Survey may themselves offer some ideas and considerations you may not have considered. And the accompanying ‘readout analysis’ will be shared afterward.

Please share this survey with your associates. Let’s all not only survive the COVID-19 pandemic but thrive afterward.

RELATED: Connecting the Dots: COVID-19, HCEG Top 10, & Industry Pulse

Explore Healthcare’s Core Challenges with Peers

What will remain after the coronavirus pandemic passes remains to be seen, but for sure, the core challenges of healthcare will have changed forever. The results of this COVID-19 Healthcare Industry Pulse Flash Survey will be shared publicly in August. You can connect with other healthcare leaders and change-makers working together to maintain the safety, security, and health of the American people via any of the following channels.

RELATED: Surviving Coronavirus Pandemic & Thriving on the Other Side: Rapid Innovation & Telehealth

Insight from Healthcare Leaders & Change Makers – 2020 Industry Pulse. HCEG HealthCare Executive Group. Top 10. Digital Health. Health Tech. 2020 Industry Pulse Report Consumer-centric strategy. Sdoh. Value-based-care. In-Network vs. Out-of-Network Providers.

Insight from Healthcare Leaders & Change Makers – The 2020 Industry Pulse Report

By | HCEG Content, Research | No Comments

We’re pleased to announce the release of the 2020 Industry Pulse Report! This annual survey commissioned by the HealthCare Executive Group and Change Healthcare takes the pulse of a broad spectrum of healthcare industry leaders representing payers, providers (hospitals, doctors offices, & integrated delivery networks) and other industry participants from across the nation.

The 2020 Industry Pulse Report is based on the 2020 HCEG Top 10 list of challenges, issues, and opportunities facing healthcare executives and change-makers. In its 10th year of production, the survey drew a record number of respondents (445), 80% of who held titles of director level or above shared their responses and comments on survey questions, 25% of those participants were from the C-Suite.

Results of the initial analysis of survey data were announced earlier this month and can be accessed here.  Look for the release of additional insight based on the 2020 Industry Pulse Report and the 2020 HCEG Top 10 including webinars, podcasts, conference presentations and additional article posts over the coming weeks and months leading up to HCEG’s Annual Forum in September.HCEG HealthCare Executive Group. Top 10. Digital Health. Health Tech. 2020 Industry Pulse Report

RELATED: 2020 HCEG Top 10 List – Preliminary Insight & Overview of What’s to Come

Consumer Experience + Value-Based Care = Consumer Centricity

The 2020 Industry Pulse Report provides deeper insight into the topics of healthcare cost and outcomes transparency, the healthcare consumer experience, and adopting next-generation payment models like value-based care. The information and analysis contained in the report help to understand current progress being made by providers and payers on the topics identified as most important by healthcare leaders. The survey was designed to elicit and share information on some of the methods being used, priorities, and areas of alignment and disagreement between the primary survey respondents: providers and payers.

See ‘Additional Areas of Insight’ below for other HCEG Top 10-related items addressed in the 2020 Industry Pulse Report.

Consumer-Centric Strategy Varies Between Payers & Providers

In terms of existence and maturity of a Consumer-Centric Strategy, there were areas of alignment – and disagreement – between the largest two groups of survey participants: providers and payers. These data are presented across a 4-point continuum of Consumer-Centric Strategy:HCEG HealthCare Executive Group. Top 10. Digital Health. Health Tech. 2020 Industry Pulse Report Consumer-centric strategy. Sdoh. Value-based-care.

  1. No Consumer-Centric Strategy
  2. Nascent Consumer-Centric Strategy:  single-point solutions, but no unifying organization-wide approach
  3. Intermediate Consumer-Centric Strategy: a consumer-centric approach, actively investing in technologies but no company-wide impact
  4. Full Consumer-Centric Strategy: fully implemented tools and technologies to achieve consumer-centric outcomes and able to effectively measure improvements

Areas of alignment – and disagreement – between the survey’s two largest respondent groups Providers (hospitals, doctors offices, & integrated delivery networks) and Payers (health plans) presented overall responses from these core survey participant groups across a 4-point continuum of Consumer-Centric Strategy.

Disagreement on Current State of Healthcare Consumer Centricity

It’s no surprise there’s disagreement regarding the responsibility, readiness, and challenges facing providers and payers in their transformation to address consumer-centricity. The report reveals both providers and payers are split in the area of value-based care – perhaps the most common Next Generation Payment Model:

  • Payers are much more likely to have robust consumer-centric strategies and providers are much more likely to have no consumer-centric strategy at all.
  • Payers and providers disagree on who’s best positioned to provide cost and quality data to consumers.
  • Payers are much more likely to have migrated to value-based care models while providers are still predominantly offering fee-for-service models.

RELATED: 2020 Industry Pulse Report: Alignments and AsymmetriesPhysicians Practice

Who’s Best Positioned to Support Consumer Healthcare Journey?

Regardless of role, most respondents think payers (31%) are best positioned to provide cost and quality data to healthcare consumers.  Some survey respondents noted others: “Health Information Networks”, “Insurance Agents”, and “Government Agencies.”

However, most respondents favor providers nearly 3 to 1 as being best positioned to support the consumer on their healthcare journey. Some respondents shared that “Retailers and innovators,” “Case Managers,” and “Friends and Family” are best positioned to support individuals on their healthcare journey.

Financial Improvements to Positively Impact Consumer Satisfaction

Survey participants ranked a series of financial or billing improvements based on how they perceived those improvements as improving customer satisfaction. Turns out, addressing the basics that consumers have come to expect are perceived as driving the most value.Surprise billing. HCEG HealthCare Executive Group. Top 10. Digital Health. Health Tech. 2020 Industry Pulse Report Consumer-centric strategy. Sdoh. Value-based-care. In-Network vs. Out-of-Network Providers.

  • Clear Identification of In-Network vs. Out-of-Network Providers
  • Consolidated Billing from Multiple Providers
  • Elimination of Surprise Billing
  • Online Payment Capabilities
  • Plain-Language EOBs and Simplified Invoicing
  • Real-Time Point-of-Service Billing
  • Simplified Benefit Explanations/Navigation
  • Simplified/Flexible Payment Options

Participants were also asked to rank other non-clinical improvements based on their potential to positively impact consumer satisfaction.

Additional Areas of Insight – 2020 Industry Pulse Report

Beyond the topics noted above, the 2020 Industry Pulse Report includes insight into the following challenges, issues, and opportunities facing healthcare organizations.

  • Barriers to Adopting Value-Based Care
    • Payers cite lack of or limited IT infrastructure as an impediment to value-based care while providers cite unclear or conflicting performance measures and regulatory changes/political uncertainty
  • How They’re Addressing Social Determinants of Health (SDOH)
    • Payers and providers differ on the type of sdoh-related data they are capturing
  • Effectiveness of Artificial Intelligence and Machine Learning
    • Providers are significantly more likely than payers to state Health System Efficiency has been positively impacted by AI and machine-learning
    • Payers are significantly more likely to say Reducing Costs has been positively impacted.
  • Drivers of Demand for Interoperability
    • Payers view Regulatory Changes as driving interoperability while Providers rank Physician-Driven Initiatives as a driver of the demand for interoperability
  • Top Reasons for Continued Cybersecurity Breaches
    • Across all C-Suite respondents, nearly 25% believe that Cybersecurity is not Recognized as a Priority at the Executive/Board Level.

Information on methods used, areas of alignment, respective priority, and disagreement between various supply-side stakeholders on the above areas can be of unique value to payers, hospitals, doctors’ offices, and integrated delivery networks.

Get Your Copy of the 2020 Industry Pulse Report

Download the 2020 Industry Pulse Report for more details on the above and other insights collected by the 2020 Industry Pulse Report. And look for more analysis and commentary on the Industry Pulse survey from HCEG, our sponsor partners and media covering the healthcare industry.

If you have any questions you have about the 2020 Industry Pulse Report, the 2020 HCEG Top 10, or the HealthCare Executive Group, please feel free to email us.

WEBINAR: “Industry Pulse Check: How Providers and Payers See 2020 Healthcare Trends

More Insight for Healthcare Leaders and Change Makers

The 2020 Industry Pulse Report and the HCEG Top 10 list of challenges, issues, and opportunities demand change and innovation from all stakeholders – particularly within the ongoing uncertainty of U. S. healthcare reform and an election year. Consider the following if you’d like to dive deeper into these topics and connect with other healthcare leaders and change-makers.

Please consider sharing your insight, experiences, and opinion as your perspective will help define the issues facing healthcare and reveal how key industry participants are acting to transform the healthcare delivery system.

Recent 3rd-Party Analysis and Coverage of the 2020 Industry Pulse Report

10th Annual Industry Pulse. HCEG Top 10. HealthCare Executive Group.

Announcing the 10th Annual Industry Pulse Survey of Healthcare Leaders

By | HCEG Top 10, Research, Sponsor | One Comment

The 10th Annual Industry Pulse research survey opens today!

And healthcare industry leaders are encouraged to share their take on the challenges, issues, and opportunities they’re facing in 2020 and beyond. Based on the 2020 HCEG Top 10 list and conducted jointly by the HealthCare Executive Group and Change Healthcare, the survey is intended to flesh out and explore what leaders of healthcare organizations may be facing in the immediate future. Everyone reading this post are encouraged to complete the survey and share it with their co-workers and associates. Just taking this survey will provide respondents with thought-provoking questions and offer ideas they may otherwise not be aware of.

2020 HCEG Top 10 as Basis for 10th Annual Industry Pulse Survey

This 10th annual instance of the Industry Pulse collects additional insight, experiences, and opinions on specific items of the 2020 HCEG Top 10 list developed in September 2019 at HCEG’s 31st Annual Forum. The questions, possible responses, and results of the Industry Pulse can provide valuable, relevant data-driven advice and end-to-end industry insights to help healthcare leaders navigate the complexities of our rapidly evolving healthcare system.

Share your Insight Today!

HCEG and Change Healthcare would like to invite healthcare leaders from across the nation to participate in this year’s Industry Pulse research survey and to compare and contrast their own perspectives against the 2020 HCEG Top 10.Please consider sharing your insight, experiences, and opinion as your perspective will help define the issues facing healthcare, and reveal how the industry is responding.  Everyone who completes the 10th Annual Industry Pulse Survey will be among the first to receive survey results as well as exclusive access to future webinars, content, and events that will be delivered over the new year; expounding on survey results and providing additional insight and value to all healthcare constituents.

RELATED: The 9th Annual Industry Pulse Survey

Announcing the 2018 Industry Pulse Research Survey

By | Annual Forum, HCEG Top 10, The Industry Pulse, Healthcare Policy | No Comments

HealthCare Executive Group Announces 2018 Top 10 Industry Issues List Industry PulseMany people familiar with the HealthCare Executive Group (HCEG) know that the HCEG Top 10 list has been a keystone of the HealthCare Executive Group for over a decade – 13 years to be exact. The HCEG Top 10 identifies the current opportunities, challenges and issues that HCEG members and their healthcare organizations face during this era of healthcare reform and transformation. The items on the yearly HCEG Top 10 serve to encourage continuous and evolving dialog and drives HCEG’s programming, webinars, blogs, whitepapers, research and discussion throughout the coming year.

HCEG Top 10 as Basis for the Industry Pulse

The HCEG Top 10 also serves as the framework for the Industry Pulse – an annual research survey conducted jointly by HCEG and Change Healthcare. The Industry Pulse research survey collects additional insight, experiences and opinion on specific items of the HCEG Top 10 list. Healthcare executives, thought leaders and other industry participants serving all areas of healthcare may participate. The results of the Industry Pulse can provide valuable, relevant data-driven advice and end-to-end industry insights to help healthcare leaders navigate the complexities of our rapidly evolving healthcare system.

Share your Insight Today!

HCEG and Change Healthcare would like to invite healthcare leaders from across the nation to participate in the 2018 Industry Pulse research survey and to backdrop and contrast their own perspectives against the 2018 HCEG Top 10.Please consider sharing your insight, experiences and opinion as your perspective will help define the issues facing healthcare, and reveal how the industry is responding.

Everyone who completes the 8th Annual Industry Pulse Survey will be among the first to receive survey results as well as exclusive access to future webinars, content and events that will be delivered over the new year; expounding on survey results and providing additional insight and value to all healthcare constituents.