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Healthcare Leaders & Change Makers at the 2020 HIMSS Conference & Exhibition

By | HIMSS | No Comments

The 2020 HIMSS Conference & Exhibition is two weeks away and the HealthCare Executive Group (HCEG) is looking forward to attending, presenting, and exhibiting at this granddaddy of all health IT conferences. In addition to supporting members, sponsors and partners, HCEG is also a HIMSS20 Collaborator. If you’re attending the conference and haven’t already registered, be sure to use the H20Collab discount code to save on your registration here.

This post shares some information on the 2020 HIMSS Conference & Exhibition and highlights some HIMSS Conference information related to HCEG, the HCEG Top 10, and our members and sponsors.

2020 HCEG Top 10 at HIMSS20

It’s no surprise that the session tracks at the 2020 HIMSS Conference are grouped into primary categories that largely align with the items on the 2020 HCEG Top 10. Search for sessions based on a range of filtering options here. Click on the “HIMSS Track by Topic” below to see a list of all HIMSS sessions for that specific track.

HIMSS20 Tracks by Topic:2020 HCEG Top 10 Item
Applied Artificial Intelligence and Machine Learning4-Data & Analytics
Biomedical Informatics or Healthcare Informatics6-Holistic Individual Health
Consumerization and Patient Experience2-Consumer Experience
Cybersecurity, Privacy, or Security10-Privacy & Security
Data and Analytics4-Data & Analytics
Health Information Exchange or Interoperability5-Interoperability/Consumer Data Access
Healthcare Applications & Technologies** All HCEG Top 10 items **
Innovation, Entrepreneurship or Venture Investment3-Delivery System Transformation
Leadership, Governance, or Strategy9-Healthcare Policy
Organizational Change Management
Personalized Health or Genomics6-Holistic Individual Health
Population Health or Public Health4-Data & Analytics
Professional & Workforce Development
Quality Improvement Model Practices
Telehealth8-Accessible Points of Care
User Experience (UX), Usability, or User-Centered Design2-Consumer Experience
Value-Based Care Models7-Next Generation Payment Models

HCEG Sponsors Exhibiting at 2020 HIMSS Conference & Exhibition

Several of our sponsors – Change Healthcare, Surescripts, & Zipari – are exhibiting at the HIMSS Conference. If you’re looking to learn more about any of the following product categories, be sure to visit our sponsor’s booth exhibit. HCEG. Healthcare Executive Group. 2020 HIMSS Conference & Exhibition. HIMSS20. Digital Health

 

Product CategoriesHCEG Sponsor
AnalyticsChange Healthcare, Zipari
Artificial IntelligenceChange Healthcare
BlockchainChange Healthcare
Business Continuity and Disaster RecoveryChange Healthcare
Clinical Decision SupportChange Healthcare
ConsultingChange Healthcare
Consumer/Connected Health SolutionsSurescripts, Zipari
Content ProvidersSurescripts
Enterprise Image ManagementChange Healthcare
Financial ManagementChange Healthcare
Health Information ManagementSurescripts
Interoperability/HIE/Integration ToolsChange Healthcare, Surescripts
Network SolutionsSurescripts
Payers/Health PlansSurescripts, Zipari
Privacy & SecurityChange Healthcare
Revenue Cycle ManagementChange Healthcare
SaaS (Software as a Service)Zipari

Search for exhibitors of a specific product category here.

Sponsor Presentations at 2020 HIMSS Conference

Our sponsor Change Healthcare is an Anchor Exhibitor at the 2020 HIMSS Conference and, in addition to sharing insight on their products and services, will be presenting sessions at their Booth #6759. See a list of in-booth presentations here.

Payer and Provider Perspectives: Healthcare Trends for 2020

Our Executive Director, Ferris Taylor, will be presenting “Payer and Provider Perspectives: Healthcare Trends for 2020” on Wednesday, March 11th at 4:15 pm at Change Healthcare’s booth #6759. Ferris will share information on the HCEG Top 10 and the recently released 2020 Industry Pulse Report.

RELATED: Insight from Healthcare Leaders & Change Makers – The 2020 Industry Pulse Report

Surescripts Network Alliance at HIMSS20

Sponsor partner Surescripts will be participating in various presentations at the HIMSS20 conference and will be hosting a cocktail reception in their booth #2030 on Tuesday, March 10th at 5:00 pm. More info here.

Poster Presentations

One of the lesser-known sources of information at the 2020 HIMSS Conference is the various poster presentations. Be sure to check out these posters on your way to or from other sessions and events.

Networking Areas

Beyond the sessions and exhibits, the HIMSS Conference is about networking – making new connections and rekindling existing relationships. To support conference attendee networking opportunities, there are numerous networking opportunities available to HIMSS attendees including dedicated Networking Areas.

Of particular convenience are the following areas where you can meet with others – typically outside the hustle and noise of the main concourses and exhibit hall. These areas are open during conference hours as noted. Access semi-private working areas, recharge your device, network with peers and relax in the Networking Hub.

Executive Lounge – Room W309

  • Monday, March 9 – Friday, March 13 | Open during conference hoursHCEG. Healthcare Executive Group. 2020 HIMSS Conference & Exhibition. HIMSS20. Digital Health. Zipari. Surescripts. Change Healthcare.

HIMSS Spot – Lobby C

  • Tuesday, March 10 – Friday, March 13

Living Room – Room W205A

  • Monday, March 9 – Wednesday, March 11 | 7:00 am – 7:00 pm
  • Thursday, March 12 | 7:00 am – 6:00 pm
  • Friday, March 13 | 7:00 am – 2:00 pm

Networking Hubs

  • Level 1, Lobby B
  • Level 2, Lobby E
RELATED: The HealthCare Executive Group: Supporting & Convening Leaders & Change Makers in 2020 & Beyond

Networking Opportunities

In addition to areas for quiet reflection (relatively quiet), the 2020 HIMSS Conference offers a number of networking events.

Additional Information on the 2020 HIMSS Conference

Connect with HealthCare Executive Group at HIMSS and Year Round

The 2020 HIMSS Conference & Exhibition offers a tremendous opportunity for healthcare leaders and change-makers to learn about the challenges, issues, and opportunities demanding change and innovation from all stakeholders – particularly within the U. S. healthcare system.

Consider the following if you’d like to learn more about the healthcare delivery system transformation and connect with other healthcare leaders and changemakers.

Healthcare Innovation & Transformation – Looking Back at 2019 & Forward Through 2020

By | Annual Forum, Conferences, Executive Leadership Roundtable, Partner Events, HCEG Top 10, The Industry Pulse, Webinar Series | No Comments

Last year was a very busy year for the HealthCare Executive Group (HCEG.) In addition to hosting our 31st Annual Forum in our birthplace of Boston, Massachusetts, HCEG hosted two Executive Leadership Roundtables,  presented the CIO & CTO Strategy Track at the 16th Annual World Health Care Congress, delivered seven webinars in conjunction with our sponsor partners, published 35 blog posts addressing challenges, issues, and opportunities facing healthcare leadership, and presented at several of our partner’s conferences and events.

Moreover, in 2019 HCEG became an Educational Partner with America’s Health Insurance Plans (AHIP) and a Collaboration Partner with the Health Information Management Systems Society (HIMSS.) For 2020, we have an equally insightful and interesting agenda of live, in-person and virtual events and content in store.

Looking Back at HCEG Events – Live, In-Person & Virtual Healthcare Innovation & Transformation

31st HCEG Annual Forum

Our 2019 Annual Forum marking our 31st annual event since HCEG was founded in 1988 took place in Boston, Massachusetts – the birthplace of the HealthCare Executive Group. Check out this page for the agenda, photos, and some proceedings from the forum.  You can also view video interviews of various speakers and attendees here.

RELATED: Healthcare Leaders Interviewed by Mabel Jong at HCEG’s 31st Annual Forum

Executive Leadership Roundtables & Special PresentationsHealthCare Executive Group. Executive Leadership Roundtables. ELR, Professional Networking & Relationships, In-Person, Live Events, Professional Development Opportunities for Healthcare Executives, and Resources, Research & News

HCEG presented two Executive Leadership Roundtable events in 2019: one at the HLTH Forum in Las Vegas and one at special ELR at our Annual Forum in Boston.

In addition, HCEG presented the CIO & CTO Strategy Track at the 16th Annual World Health Care Congress. This track consisted of six separate sessions over two days. See the recap of the WHCC event and the CIO & CTO Strategy track presented by HCEG here.

2020 HCEG Top 10 List & 10th Annual Industry Pulse Survey

The 2020 HCEG Top 10 list of challenges, issues, and opportunities facing healthcare industry leaders, innovators, and change-makers was created by participants of our 31st Annual Forum. This list was then used as the basis for the Industry Pulse research survey sponsored by HCEG and sponsor partner Change Healthcare.

Webinars & Blog Posts Advancing Healthcare Innovation & Transformation

One of the ways we share healthcare information, insight, & ideas is via our Webinar Series Events and blog posts. Our blog posts share insight, information and ideas on items in the HCEG Top 10 list, recaps of webinars and HCEG hosted events, and other information of interest to healthcare industry leaders,  innovators, and change-makers.

Check out this blog post for information, insight, & ideas presented in our webinars and blog posts in 2019.

Looking Forward to HCEG Events & Content in 2020

For 2020, the HealthCare Executive Group has a full schedule of live, in-person and virtual events and a full calendar of content throughout the year. In addition to releasing the results of the 10th Annual Industry Pulse research survey conducted in partnership with Change Healthcare next month, we’ll be creating the 2021 HCEG Top 10 list at our 32nd Annual Forum this coming September.

We’re also looking forward to our new Educational Partnership with America’s Health Insurance Plans (AHIP) and acceptance a Collaboration Partner with the Health Information Management Systems Society (HIMSS.)

32nd HCEG Annual Forum

Our 32nd Annual Forum will be held in Boston, MA on September 21-23, 2020. We’re planning our best forum ever and have some interesting speakers, special events and new information-sharing opportunities planned. Sign up here to receive Annual Forum updates and registration details.

 In addition to our Annual Forum, we’re planning to host several Executive Leadership Roundtables at major healthcare industry conferences: Healthcare Executives Address Industry Challenges, Issues, & Opportunities 2019 Annual Forum of the HealthCare Executive Group (HCEG). Ideas, 'Best Practices' and lessons learned. Intimate venue insight, ideas, and actionable information. 2020 HCEG Top 10 list.

DatesEvent
06/17 – 06/182020 AHIP Institute & Expo: Miami, FL
10/11 – 10/14HLTH Forum: Las Vegas, NV
TBDAHIP Consumer Experience & Digital Health Forum: Chicago, Il

HCEG Presentations at Partner Events

Like 2019, HCEG will be moderating and/or presenting at various conferences and events hosted by our partners. In 2020, we have planning for the following presentations underway:

DatesEventHCEG Participation
01/26 – 01/28AAPAN Forum: Amelia Island, FLPresenting
03/08 – 03/13HIMSS Conference & Exhibition: Orlando, FLHosting Leadership Breakfast Meeting
03/15 – 03/17RISE: Nashville, TNSupporting Sponsor Partners
03/23 – 03/26HPA Spring Leadership Forum: Dallas, TXSupporting Sponsor Partners
03/29 – 04/0117th Annual World Health Care Congress: Washington, DCModerating two sessions
05/04 – 05/07WEDI Spring Conference: La Jolla, CAPresenting
NovemberMassachusetts Association of Health Plans: Boston, MAPresenting
DecemberWEDI Winter Conference: Washington, DCPresenting

10th Annual Industry Pulse Survey

The results of the 10th Annual Industry Pulse survey will be released next month. This important industry survey is based on the 2020 HCEG Top 10 List and offers a deeper dive into the top challenges, issues, and opportunities facing healthcare leadership. Here’s last year’s Industry Pulse report.

To be sure to receive the results of this survey and to keep abreast of industry insight and best practices, become a subscriber to our eNewsletter.

Monthly Themes for HCEG Content in 2020

Every year, HCEG events – including live, in-person events and virtual events like webinars and blog posts – are driven by items on the current HCEG Top 10 list. In addition, HCEG hosts and presents a Webinar Series Event nearly every month on the 3rd Thursday of the month. And publishes blog posts on a bi-weekly basis. In addition to topics centered on specific events and HCEG Top 10 items, content created and curated by HCEG will be focused on the following themes in each month of 2020:

MonthTheme
January2019 Recap & 2020 Preview
February2020 HCEG Top 10 List
March2020 HIMSS Conference

10th Annual Industry Pulse Results

April2020 World Health Care Congress
May32nd HCEG Annual Forum Agenda
JuneAHIP Institute & Expo 2020
JulyHCEG Top 10 Mid-Year Review
August32nd HCEG Annual Forum
September2020 HLTH Forum
October2021 HCEG Top 10
November11th Annual Industry Pulse Survey Opens
December2020 HCEG End of Year Recap

Connect with Healthcare Industry Executives, Leaders, Innovators & Change-Makers

Stay connected healthcare industry leaders, innovators, and change-makers in 2020 by subscribing to our eNewsletter. And consider becoming a member of the HealthCare Executive Group.

Prevention. How Technology Innovation Will Play a Critical Role in Prevention. 2019 AHIP Consumer Experience & Digital Health Forum. Neel Mehta. Honor. Bryan Adams. Best Buy Health. Dr. Ari Melmed, MD. Kaiser Permanente Colorado. Rajeev Ronanki. Anthem. Faraz Shafiq. Cambia Health Solutions. social determinants of health. SDOH

How Technology Innovation Will Play a Critical Role in Prevention (of Accidents & Disease)

By | AHIP, Conferences, Consumer Experience, Population Health, Social Determinants of Health | One Comment

In the session titled “How Technology Innovation Will Play a Critical Role in Prevention” at last week’s 2019 AHIP Consumer Experience & Digital Health Forum in Chicago, a gaggle of industry leaders, innovators and change-makers shared their thoughts and ideas on the critical role new innovations in technology will play in prevention (of accidents & disease) among the fastest-growing demographic—aging Boomers joining original Medicare and Medicare Advantage programs at the rate of 10,000 new beneficiaries a day.

Neel Mehta from Honor moderated a panel consisting of Bryan Adams of Best Buy Health, Dr. Ari Melmed, MD of Kaiser Permanente Colorado, Rajeev Ronanki from Anthem, and Faraz Shafiq of Cambia Health Solutions. The panel shared their take and experiences on the following:

  • Latest innovations that can help keep older adults healthy and safe in their homes
  • The impact technology might have on the social determinants of health
  • How these technology innovations can result in better outcomes for well-being

The remainder of this post shares a few highlights from the session. Access all recordings mentioned in this blog post here.

Highlights on How Technology Innovation Will Play a Critical Role in Prevention

The following are some of the questions that moderator Neel Mehta presented to the panel and some panelist responses to those questions. You can listen to the entire recording – admittedly not of the best quality but still enlightening – here. Specific starting and ending points in the recording are noted below and link to the audio recordings.

Q1: How do health plans support caregivers? (02:24 – 04:30)

Fariz Shafiq: On average, caregivers provide 32 hours a week of unpaid caregiving, essentially a full-time, unpaid job imposing a financial and emotional impact on the caregiver. As a health plan, we recognize that caregiving is an extremely important service. Fariz shared how his organization equips caregivers best:

  • Help with scheduling appointments and checking the efficiency of patient schedules
  • Reconciling medications
  • Help with understanding and paying bills

Rajeev Ronacki: Keeping on top of local resources is a real challenge. We provide members and patients digital apps and help identify and connect members and patients with community-based orgs that can assist them. And we provide an online marketplace where members and patients can also self-serve.

Tech and Touch Must Be Balanced for Innovative Prevention of Accidents & Disease

Q2: The elderly caregiver population, whether it’s home care, provider or family member, are difficult to reach and engage with, regardless of whether they are tech-savvy or not. What are some of the ways you reach this population? (06:45-08:47)

Prevention. How Technology Innovation Will Play a Critical Role in Prevention. 2019 AHIP Consumer Experience & Digital Health Forum. Tech vs. Touch. Wearables. Telehealth. Social determinants of health. SDOH

Bryan Adams: Everything starts with balancing the tech vs. touch concept. We want to leverage technology into the home and surround that with robust services. This will ultimately move the needle not only for the healthcare consumer but also for the healthcare system as a whole.

We have ‘healthcare caring centers’ staffed by people encouraged and trained to have a high level of empathy interaction. Mostly telephonic relationships that establish and nurture a tech vs. touch relationship with the senior.

Q3: One of the things that is appealing to tech innovation in healthcare is Artificial Intelligence. What do you think in your perspective as a provider is the role of the healthcare provider in respect to AI? (08:53-12:53)

Dr. Ari Melmed: It’s a new time for providers and physicians. The role of the provider is to partner with the patient and to address their concerns. To get them the right answers. The amount of information available to everyone online is overwhelming. Staying up to date as a physician nowadays only takes 21 hours a day.

Faraz Shafiq: Computers are helping doctors getting better at diagnoses. Healthcare is so complex and the volume of information so great and often so nuanced that AI-powered assistance is needed.  (10:42-12:09)

RELATED: How Cambia Health Solutions is Leveraging Artificial Intelligence in Healthcare Space

Using Technology & Data to Understand Social Determinants of Health

Q4: I have found that on the medical side there’s a mountain of data. And on the social side there’s a huge and growing amount of data. How can technology support the understanding of how social and community health factors influence outcomes? (13:10 – 15:00)Prevention. How Technology Innovation Will Play a Critical Role in Prevention. 2019 AHIP Consumer Experience & Digital Health Forum. Tech vs. Touch. Wearables. Telehealth. Social determinants of health. SDOH

Rajeev Ronacki: I think the question is what do we do about it? How do we react to it? How do we make it more democratized?

Listen to more of Rajeev’s response here.

Q5: What are some of the challenges in integrating data, making it uniform, and making it ‘analyzable?’ (15:33-19:18)

Rajeev Ronacki: Roughly 80% of the work we need to do on any AI initiative is data prep: obtaining the data, looking at the quality of data, cleansing and integrating it, creating standards for uniformity. There’s nothing secret about it.

Listen to other responses to this question here.

Brick & Mortar Bring Human Interaction and Touch to Accident & Disease Prevention

Prevention. How Technology Innovation Will Play a Critical Role in Prevention. 2019 AHIP Consumer Experience & Digital Health Forum. Tech vs. Touch. Wearables. Telehealth. Social determinants of health. SDOH. Brick and Mortar

Q6: What unique value do brick and mortar companies bring to healthcare? (20:20 – 23:20)

Bryan Adams: Brick and mortar locations enable the touch component of the critical need to balance technology and human touch/interaction mentioned before. This is particularly important for the senior population.

Being entrenched in the neighborhood and being involved with community care initiatives helps us to better understand and capture social determinants of health unique to that area and then take that information and make it actionable. At our company, we’re giving thought on how to leverage our Geek Squad (20,000 people) and over 1200 retail outlets to engage with health plan members and to advance preventive care.

Q7: If telehealth has not yet reached into the home it is gaining a footprint in places like Best Buy, Walmart, and Walgreens. Are you seeing brick and mortar playing a part in expanding the reach of telehealth? (23:40 – 25:20)

Dr. Ari Melmed: Yes. And there are different ways of thinking about telehealth like onsite work clinics which are playing an important role, schools are developing innovative programs, remote clinics are interfacing with centralized, specialized services.

Q8: How has the Medicare market shifted in trying to support senior’s health?  (25:24 – 28:50)

Rajeev Ronacki: Increasingly there’s a consumer preference to do things in the home – particularly in the transition to and from the hospital.

Using TV’s and sensors and voice-assistance to deliver the care that’s needed. I would venture to say that 60-70% of the care that doesn’t need active intervention can be provided in the home. The question is how to deliver it in a way that makes sense.

Bryan Adams: Medicare Advantage as a whole has become a hub of innovation and we’re excited about SSBCI and opening up the ability to address social determinants. (27:31 – 28:38)

Can Technology Address 50% of Preventive Health Measures?

Q9: As Rajeev mentioned, with the right technology 60-70% of the care that doesn’t need active intervention can be provided in the home. What will it take to get to widespread adoption of the minimum technology infrastructure needed to address 50% of preventive medicine? (28:50 – 32:13)

Rajeev Ronacki: Some sort of super simple, USB-type device that’s widely adopted by consumers. Installation and implementation need to be simplified and cost-effective.

Prevention. Preventive Medicine. Primary Care. Care Coordination. SSBCI. Medicare Advantage. How Technology Innovation Will Play a Critical Role in Prevention. 2019 AHIP Consumer Experience & Digital Health Forum. Tech vs. Touch. Wearables. Telehealth. Social determinants of health. SDOH. Brick and Mortar

Listen here from more on how technology in the home may address 50% of preventative medicine.

Q10: Are there any examples of technologies that are starting to scratch the surface of being pretty easy to use? (33:35 – 38:50)

Rajeev Ronacki: Wireless sensors and other devices are becoming increasingly sophisticated and easy to use.

Bryan Adams: Passive devices that operate in the background and do not require the member/patient to do anything special or change any behavior. Devices that measure ADL’s and allow the member/patient to keep living their life without any special attention.

Dr. Ari Melmed: Devices that provide feedback on a real-time basis to drive behavior change. Tools to extract information from medical records and help the physician more quickly understand salient aspects of the patient.

Connect with Healthcare Industry Executives, Leaders, Innovators & Change-Makers

For more information, insight, and ideas on healthcare innovation and the transformation of healthcare, subscribe to our eNewsletter and consider becoming a member of the HealthCare Executive Group.

HCEG Healthcare Executive group Thanksgiving

Special Thanks to HealthCare Executive Group’s 2019 Sponsor Partners

By | Partners, Sponsor, Trust | No Comments

As America celebrates Thanksgiving, the HealthCare Executive Group (HCEG) is honored to have the support of our sponsor partners and acknowledge the contribution these leading healthcare companies have provided and continue to provide to our healthcare executive members, industry advisors, and associates throughout the year. Through the support of the companies highlighted below, HCEG is able to provide a comprehensive package of information, events, and networking opportunities throughout the year.

The HealthCare Executive Group offers our sincere thanks to these leading vendors of products and services that help improve health outcomes and lower costs.

HealthCare Executive Group – Gold Sponsors

HCEG Healthcare Executive Group. Appian. Enterprise low-code. industry-leading intelligent automation. Digital Transformation Patient, member, and provider data. healthcare payers and providers innovation, consumers, healthEQ Health Solutions HCEG Healthcare Executive GroupHCEG Healthcare Executive Group. Softheon. cloud-based solutions. retail-like, user-friendly experience. personalized communication. Real-time support member engagement. enrollment, member billing, ACA. Direct Enrollment
Appian provides a low-code development platform that accelerates the creation of high-impact business applications. Many of the world’s largest organizations use Appian applications to improve customer experience, achieve operational excellence, and simplify global risk management and compliance. For more information, visit www.appian.com.For 30 years, eQHealth Solutions has been improving healthcare quality and reducing costs through innovative technology, population health management solutions and medical management services. Our expansive offerings include eQSuite®, a cloud-based, SaaS technology coupled with eQCare®, a community-based services portfolio. This combination of technology (high-tech) and community-based services (high-touch) covers all your population health management, care coordination, and utilization management needs.Softheon delivers cloud-based solutions that create a retail-like, user-friendly experience and provide personalized communication and real-time support to boost member engagement. Cost effective, and configurable software that supports health plans and states with enrollment, member billing, and reporting for over 3.2M Americans.
WebsiteWebsiteWebsite
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Virtual Health HCEG Healthcare Executive Groupsurescripts CHEG sponsor healthcare executive groupHCEG Healthcare Executive Group. Network partners preventing and managing chronic disease. Health plans, payers securely efficiently network of community-based digital health solutions.
Care management belongs at the center of healthcare, powering every element in its ecosystem. HELIOS is the first solution capable of seamlessly connecting all data points in the care continuum, and leveraging the workflows and analytics to make a significant impact. HELIOS provides the digital connective tissue between payers, providers, and members.Built to Transform Interactions between Clinicians, Pharmacists, and Patients

 

The Surescripts Network Alliance unites virtually all electronic health records (EHR) vendors, pharmacy benefit managers (PBMs), pharmacies and clinicians, plus an increasing number of health plans, long-term and post-acute care organizations, specialty hubs and specialty pharmacy organizations.

Solera connects patients, payers, and physicians to a network of partners who are preventing and managing chronic disease.

Working with Solera, health plans and other payers securely and efficiently leverage a network of community-based and digital health solutions.

Solera helps employers identify and engage those in their workforce with the greatest opportunity for obesity-related chronic disease prevention.

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zipari hceg healthcare executive group
The First and Only Consumer Experience Platform Built Specifically for Health Insurance

Zipari is the only consumer experience technology company to exclusively specialize in health insurance and offer native understanding of the industry, which means we instinctively understand our clients’ goals.

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HealthCare Executive Group – Silver Sponsors

HCEG Healthcare Executive Group. Change Healthcare consulting. value-based healthcare system. healthcare technology company. software, analytics, network solutions, and technology-enabled services.HCEG Healthcare Executive Group. InstaMed healthcare payments experience. Consumers, providers and payers. payment transaction. private cloud-based technology electronic transactionsHCEG Healthcare Executive Group Health insurers, new offerings. member populations. government program, commercial or individual product, or dental or TPA offering,
Change Healthcare consulting is a catalyst for your value-based healthcare system. Change Healthcare is a healthcare technology company that offers software, analytics, network solutions, and technology-enabled services to help create a stronger, more collaborative healthcare system. Change Healthcare helps deliver measurable value not only at the point of care, but also before, after, and in between care episodes.InstaMed powers a better healthcare payments experience on one platform that connects consumers, providers, and payers for every healthcare payment transaction. InstaMed’s patented, private cloud-based technology securely transforms healthcare payments by driving electronic transactions, moving money and healthcare data seamlessly and improving consumer satisfaction.Health insurers must act quickly to launch new offerings targeted at member populations in specific market segments. Whether a government program, commercial or individual product, or dental or TPA offering, HealthEdge works with transformative health plans to create and maintain a competitive advantage.
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HCEG Healthcare Executive Group. RedCard health plans TPAs secure data communication members providers.
RedCard helps health plans and TPAs use the power of secure data to build stronger, more effective communication with your members and providers.
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For more information on the benefits of becoming an HCEG Sponsor in 2020, check out our Sponsorship Prospectus.  

Recapping: Do You Have What It Takes to Pilot the Transformation of Healthcare?

By | Conferences, Executive Leadership Roundtable, HCEG Top 10 | 2 Comments

The HealthCare Executive Group (HCEG) was honored to co-host a special Executive Leadership Roundtable  October 30th at the 2nd Annual HLTH “Create Health’s Future” Conference.  HCEG partnered with the International Association of Innovation Professionals (IAOIP), the Center for Healthcare Innovation (CHI), the Workgroup for Electronic Data Interchange (WEDI) and Dr. Sunnie Giles for the Boardroom-style event. The title of the roundtable was Flying the Plane While Building the Plane: Do You Have What It Takes to Pilot the Transformation of Healthcare?

Over a period of 3 hours, Charles Stellar, CEO of WEDI, moderated a panel of innovation and healthcare thought leaders as each shared their respective insight

Special thanks to our sponsor partner Appian for hosting this Executive Leadership Roundtable!

Insight into Importance of Trust to Pilot the Transformation of Healthcare

Moderator Charles Stellar introduced each panelist and asked them to present their insight and ideas on healthcare innovation. These initial presentations were then followed by a Q & A period that consumed the majority of the three-hour-long roundtable event. Some of the highlights of this extended period of interaction between panelists and ELR participants are presented below.

View the entire video of the Executive Leadership Roundtable here. Thanks to HLTH for providing this recording.

Lynn Hanessian – Trust in Healthcare is Low and Declining

Lynn Hanessian began her introductory presentation by stating that “If I had a nickel for every time somebody said trust in the HLTH conference, I would be able to pay for my healthcare coverage for about a month.” Indeed trust was mentioned many, many times at the HLTH conference. As a healthcare leader with 19 years of experience focusing on the importance of trust to improve healthcare outcomes and lower costs, Lynn was eminently qualified to speak to the importance and impact of trust as a precursor to true innovation.

Lynn proceeded to present a few slides to let people know what the status of trust in health care systems around the world and emphasized that the story of trust in health care is very different here in the United States than it is anywhere else around the globe. Some highlights of Lynn’s opening comments include:

  • Compared to other industry sectors, those of us who work in and with health care companies don’t trust our industry any more than those folks that are outside the healthcare industry
  • In 2019, trust in hospitals and clinics in the US plummeted by an unprecedented 7% compared to data tracked over the last 5 years – during a time when every other sub-sector of the healthcare industry went up
  • Survey shows people blame hospitals and clinics the most for the cost of health care
  • People who define themselves as Democrats vs. Republicans have very different views on healthcare and underscore that a one-size-fits-all approach to addressing healthcare – such as Medicare For all – will simply not work.HealthCare Executive Group. HCEG. Transformation of Healthcare. Innovation. Trust. Patient Engagement. HLTH. Leadership. Changing Mindset vs Behaviors. Collaboration

Start by Championing Healthcare Trust, Innovation, and Change at Home

Additionally, Lynn urged healthcare leaders to start making a move to improve healthcare by telling their stories at home. If your employees don’t understand how that hospital bill got the way it was or how you set your drug prices or the solutions that you’re implementing or the new technologies that are going to change the patient experience, then they can’t be your champion and you haven’t done your job.

You can view Lynn’s slides here and more from the 2019 Edelman Trust Barometer here.

RELATED: Building Trust is Essential to Transforming the Healthcare System

Dr. Sunnie Giles – Command and Control Leadership is Anathema to Innovation

Dr. Giles shared how businesses have the operating environment, leadership, basis of competition, and structure have evolved from Medieval-Feudal times through the Industrial Revolution to the modern-day Digital Revolution. Sunnie shared how the focus on maximizing operating efficiency that evolved during the Industrial Revolution brought initiatives such as Six Sigma, ERP, Balanced Scorecards and things like that.

Sunnie went on to share that, while a command and control leadership environment characterizing the Industry Revolution – and still very common in today’s business environment – focuses on producing success through operating efficiencies. She presented how that environment does not allow or support the different, varying opinions, human connections and emotional intelligence that are basic requirements that effect true innovation.HealthCare Executive Group. HCEG. HLTH ELR. Innovation. leadership, Medieval-Feudal. Industrial Revolution. Digital Revolution. Six Sigma, ERP, Balanced Scorecards

Everything is viewed as a resource including capital land, equipment, raw materials, and even people. Over the decades, legal departments have been trying to systematically remove any elements of emotion in the workplace. Emotions are messy, unpredictable and represent a legal liability. As a result, much of today’s business environment has become very sterile and devoid of human connection. Businesses have profit-maximizing and human connection minimizing machines.

View Dr. Sunnie Giles slides here.

Dr. Jason Woo, MD – Importance of Changing Mindset vs Behaviors

Dr. Woo shared his insight into how when healthcare leaders try to innovate and change things that their innovation initiatives tend to focus on changing behaviors but don’t often address mindsets and culture.  Too much focus on changing the behavior results in behaviors such as get clinicians to order certain tests, adopt certain procedures, and change certain relationships. Leaders tend to bring in new training, new strategies, and new consultants to try to get people to behave differently. Innovation programs disrupt people by attempting to force behavior changes without addressing cultural aspects and changing people’s mindset.

RELATED: Take a Mindset Assessment

By adding layers and layers of demands for behavior change, time and resources are wasted because people resist change when culture does not encourage and support mindset change. Dr. Woo encouraged participants to think about the people their innovation initiatives are disrupting and asked participants how many times they’ve folks gone through process improvement changes.

Nearly all hands from the 70+ participants in the rooms were raised.

When Planting the Seed of Innovation – Tend to the Soil:  The People

HealthCare Executive Group. HCEG. Transformation of Healthcare. Innovation. Trust. Patient Engagement. HLTH. Leadership. Changing Mindset vs Behaviors. Collaboration

Jason posited questions about innovation: What’s the right seed to plant to grow innovation? What’s the right technology? What’s the right tool than I need to use to fix this problem?

Dr. Woo shared that if we plant the right seed, we’ll get better outcomes. But the challenge is that while we may plant a seed that’s the best genetically modified seed ever and it may grow. It may produce something less than optimal if leaders don’t cultivate and attend to the soil it’s planted in and will probably not grow as well.

Leaders need to focus on the developing mindsets of the people impacted by the innovation seed planted.

View Dr. Woo’s slides here.

Dr. DeLeys Brandman – Demonopolizing & Amplifying Best-Practice Care

Dr. Brandman shared an overview of Project ECHO® (Extension for Community Healthcare Outcomes) – a movement to demonopolize knowledge and amplify the capacity to provide best-practice care for underserved people all over the world. Originally developed to provide innovative treatment for hepatitis C, Project Echo is has expanded across diseases and specialties, across urban and rural locales, across different types of delivery services, and even across the globe.

At its core, Project Echo is about moving information rather than people. Implicit, explicit, and tacit knowledge is shared in actionable chunks rapidly to those best positioned to utilize the information. Essentially echoing an agile approach to knowledge transfer.

View Dr. Brandman’s slides here and see this page for more information about Project ECHO

Open Discussion About Trust & Innovation – Questions & Collaboration with ELR Participants

One of the hallmarks of HCEG’s roundtable events is open and intimate interaction between panelists and participants. And the ELR at the 2019 HLTH Conference was no exception. The following are some of these questions and panelist responses. We’re providing an audio reply to these questions to minimize the length of this post.

Ensuring Trust with Patients is Key to Transformation of Healthcare

What are some of the more impressive means in each of your experiences for patient empowerment, and tools, and innovation?

Listen to the response from Dr. Brandman, MD here

One of the things that we’ve seen is the rise in maternal death rates within the United States. How do you see a change in culture and using innovation to help curb maternal death rates within the United States while also ensuring trust with your patients? – Alexa Cushman, Sr. Industry Marketing Manager at Appian

Listen to the response from Dr. Woo, MD here

Listen to the second response on this question from Lynn Hannesian here

Collaborating in a Many-to-Many Model

Can you give some examples of techniques that you’ve seen in changing the culture in the many-to-many model along the lines of authority and responsibilities? I see us falling short there partly as an industry as we collaborate amongst each other and we talk about innovation in collaboration together. Whose authoritative and/or who’s responsible for each of the variable components?

Listen to the response from Dr. Giles here

Connect with Each Other and The HealthCare Executive Group

All in all, the Executive Leadership Roundtable at HLTH was an informative and engaging event allowing participants ample opportunity to interact with panelists and each other on the challenges, issues, and opportunities for innovation in healthcare. Given that the roundtable was the afternoon of the last day of the 4-day HLTH forum, all participants and presenters considered it a great success!

HCEG appreciates the collaboration with Dr. Brandman, Dr. Woo, Dr. Giles, and Lynn Hanessian and extends a special thanks to Charles Stellar of WEDI for moderating the panel. And, again, we want to thank our sponsor partner Appian for helping make this event possible.

If you enjoyed the 2019 HLTH “Create Health’s Future” Conference and would like to participate in a greatly scaled-down yet equally valuable version of this gathering of healthcare leaders, consider being part of the HealthCare Executive Group’s 2020 Annual Forum taking place in Boston. MA on September 21– 23, 2020.  Moreover, if you’re a healthcare executive who can benefit from entending your network and collaborating with your C-suite peers, consider becoming a HCEG member.

In the meantime, be sure to follow us on Twitter, Connect with us on LinkedIn and subscribe to our eNewsletter.

See also Healthcare Executives Create Health’s Future at 2nd Annual HLTH Conference

2019 AHIP Institute & Expo. HCEG. Healthcare Executive Group. Nashville, TN. David Cordani, Cigna Healthcare. Health Care Cost Institute (HCCI) Niall Brennan. CMS. National All Payer Claims Database (APCD) Public Data, Interactive Tools Related to Health Care Cost Utilization

Insight & Observations from the 2019 AHIP Institute & Expo

By | AHIP, Conferences, HCEG Top 10, Nashville, Social Determinants of Health | No Comments

The 2019 AHIP Institute & Expo took place in Nashville, TN earlier this month and our Executive Director Ferris Taylor was in attendance – along with many of our members and sponsor partners. This post shares just a bit of what Ferris observed. Also included are some recaps of the event shared by industry media and analysts.

Cigna CEO on Importance of Access, Affordability, and Eliminating Surprises

Wednesday’s afternoon keynote, A Blueprint for a More Sustainable Health Care System, was presented by David Cordani, President & CEO of Cigna Corporation. David’s introductory message emphasized the importance of access, affordability, and eliminating surprises. During his 45-minute session, David shared the following thoughts and ideas – among others:

Healthcare organizations – and the companies that support healthcare organizations – need to understand the needs of the people and companies they want to do business with and then earn the “right” to meet those needs.

In the quest for the digital transformation of their healthcare organizations, healthcare leaders should consider and address the “transactional going to transitional going to transformational”

Treat the whole person and be sure to do your best to connect individuals (plan members and patients) with providers. Drive this change through innovation

Some statistics shared by David Cordani

  • The United States is the only place in the world you want to be if you have a critical medical conditional.
  • In 1992, the healthcare industry resisted
  • In 2008, the healthcare industry collaborated
  • In 2020, will the healthcare industry choose to lead?

What is the Health Care Cost Institute (HCCI) and Why Should You Care?

2019 AHIP Institute & Expo. HCEG. Healthcare Executive Group. Nashville, TN. David Cordani, Cigna Healthcare. Health Care Cost Institute (HCCI) Niall Brennan. CMS. National All Payer Claims Database (APCD) Public Data, Interactive Tools Related to Health Care Cost Utilization

Ferris Taylor (left) & Niall Brennan

Niall Brennan, former Chief Data Officer at CMS and current president & CEO of HCCI, joined Melinda Buntin, PhD, Chair of the Department of Health Policy at Vanderbilt and Robert Town, PhD, HCCI board chair and professor of economics at University of Texas-Austin to share an overview of the Health Care Cost Institute.

For those who may not know, the Health Care Cost Institute (HCCI) is the first qualified entity recognized by CMS for quality, efficiency, and use of resources. The speakers shared an overview of the benefits of collaborating and sharing data with HCCI and how HCCI members have access to the following types of Healthcare Market Intelligence:

  • benchmarking enrollment, utilization, and payments
  • provider profiling (understanding and tiering networks)
  • care management (patient identified data)
  • custom analysis (utilization of care, alternative payment methods, Rx, etc.)
Niall Brennan will be presenting the breakfast keynote at HCEG’s 2019 Annual Forum on Tuesday, September 10, 2019. For more information about our Annual Forum, click here.

Niall also shared some information on the National All Payer Claims Database (APCD) and emphasized that without data, states without APCD’s are flying blind with little or no ability to assess cost or quality. The group urged all attendees with the power to do so, to submit their data to HCCI and then focus on using the information and data HCCI generates in return to for quality and improvement programs.

Additionally, a general consensus among the speakers was their surprise that employers are not outraged over the variation in healthcare prices and even more with the fact that, while demand for some services is declining, in many cases prices are still going up.

For more information about HCCI including how to become a partner, click here.

RELATED: HCCI Research, Public Data, and Interactive Tools Related to Health Care Cost and Utilization

AHIP President & CEO Matt Eyles – Speaker at HCEG’s 2019 Annual Forum

At the AHIP event, Matt Eyles, AHIP’s CEO & President, shared his take on “What the Industry needs to do to address Health Care’s Challenges.” Matt will also be speaking at HCEG’s 2019 Annual Forum on Tuesday, September 10, 2019. For more information about our Annual Forum, click here.

Social Determinants of Health at AHIP Institute & Expo

Unsurprisingly, social determinants of health – ranked #3 on the 2019 HCEG Top 10 list – was a popular topic at the AHIP Institute & Expo. Check out these articles and resources on this hot topic impacting health plans, health systems, and provider organizations.SDOH. Social Determinants of Health. Total Population Health. HCEGTop10. HCEG. Healthcare Executive Group. Population Health Services: Operationalizing community-based health strategy, chronic care management, driving clinical integration, and addressing barriers to health such as social determinants.

AHIP Launches Project Link to Address Social Determinants

AHIP Institute Takeaways

At AHIP 2019, Health Plan Leaders Parse the Challenges and Opportunities of SDOH

Insurers to work together on social barriers to health

At the AHIP 2019 Conference, Former Surgeon General Murthy Speaks of Social Isolation and Its Impact

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Recapping 16th Annual World Health Care Congress & CIO/CTO Strategy Track

By | HCEG Top 10, WHCC, Partners, Social Determinants of Health, Value-Based Payment/Care | 3 Comments

Last week a lot of planning, coordination and content development by the HealthCare Executive Group came together at the 16th Annual World Health Care Congress in Washington, DC. For this year’s congress, HCEG partnered with World Congress Events to present the CIO & CTO Strategy Track. This post recaps a few highlights of the 2019 World Health Care Congress, shares some insight from the healthcare leaders and champions presenting at the event and in our the CIO & CTO Strategy Track, and provides some select presentation materials, recordings and other content from the event.

HCEG Top 10-Related Highlights From 2019 World Health Care Congress

As expected, many of the sessions and keynotes at the WHCC event addressed items on the 2019 HCEG Top 10 list with “social determinants of health” (#3 on the 2019 HCEG Top 10) and “value-based payment” (#4 on the 2019 HCEG Top 10) being pervasive themes throughout the keynotes, sessions and exhibit hall.

Value-Based Care – It’s More Than Just Adding An Alternative Payment Model

One of the sessions in the Provider Transformation track, ‘Do Medicare Changes Enhance or Hinder Clinical and Payment Transformation‘ emphasized the role of the primary care doctor in the shift from the dominant fee-for-service reimbursement model to new value-based-payment methods. Panelists also called out that to truly transform our health care system, change must not just focus on payment models but also deliver scalable clinical and operational methods. And HCEG members acknowledge this as “Operational Effectiveness” is ranked #8 on the 2019 HCEG Top 10 list.

Defining, Measuring, and Communicating Quality Measures are Key for Leveraging Social Determinants of Health

Another session titled “SDoH Business Strategy: Quantify and Communicate the ROI and VOI of SDoH Initiatives” shared the following key points and considerations for healthcare organizations looking to address social determinants of health as barriers to care:

  1. Quality measures that incorporate social determinants of health must be developed and understood BEFORE starting programs and initiatives.
  2. Readily available public data is not granular enough to capture SDoH factors needed appropriate quality measures.
  3. Conducting clinical trials on proposed quality measures can help to understand and quantify the benefits of SDoH initiatives.
  4. Incorporate patient/member personalization into a standardized, common infrastructure that enables economies of scale.
  5. Predictive analytics – a perennially high-ranking item on HCEG’s Top 10 lists – is THE critical component of SDoH programs.
  6. Combining clinical data from EHR’s with claims and other administrative/demographic data records allows health plans/health systems opportunities never before easily attainable.
  7. Health plans, health systems, and providers must clearly understand and communicate the benefit that addressing social determinants of health can have for their members and patients.
  8. Organizations should strive to assign a financial measure assigned to each quality measure.

CIO & CTO Strategy Track at World Health Care Congress

HCEG. Healthcare Executive group. WHCC. World Health Care Congress. CIO & CTO Strategy Track.

HCEG board chair Kim Sinclair, CIO at BMC HealthNet Plan and board member Alan Abramson, Sr VP of IT & CIO at HealthPartners and Co-Chair of the Minnesota eHealth Advisory Committee, shared some real-world examples of how they and their organizations are addressing some of the items on the 2019 HCEG Top 10 list.

Alan Abramson shared four areas of focus for HealthPartners:

  1. Formally chartering projects to deploy technology-based approaches to largely manual processes
  2. Carving out and focusing on efforts to improve patient experience
  3. Address inefficiencies in technology ecosystems, business policy, and processes
  4. Establishing R & D projects to assess opportunities and benefits of new, emerging technologies

Increasing Operational Effectiveness in Health Plans & Health Systems

Alan went on to share that the #1 initiative his healthcare organization has been focusing on last year, in 2019 and will continue to focus on in 2020, is increasing Operational Effectiveness (#8 on the 2019 HCEG Top 10). Alan provided some examples as to how HealthPartners is achieving greater operational effectiveness including:

  1. Utilizing Lawson Financials to consolidate multiple disparate functions
  2. Rehosting and re-platforming administration systems such as employer group setup, utilization management reporting, new member enrollment, and patient admission, discharge and transfer.
  3. Positioning systems, policies, and procedures to accommodate increases in individual health plan coverage
  4. Consolidating four different laboratory systems into one system
  5. Using Robotic Process Automation (RPA) to automate user administration and security
  6. Using AI-powered bots to automate 27,000 software QA tests that took three weeks to complete and that now take 17 hours.
  7. Alan noted that achieving success via ‘standardization’ in one area often leads to end users demanding improvement via standardization in other areas.HCEG. Healthcare Executive Group. WHCC. World Health Care Congress. CIO & CTO Strategy Track. Top 10. Industry Pulse

Payer-Provider Data Sharing and Interoperability Critical in Risk-Sharing Relationships

Kim Sinclair’s healthcare organization serves approximately 400,000 members and patients via its health plan, hospital, and medical centers – 80% of whom are Medicaid beneficiaries and represent 15% of the state’s Medicaid population.

Like other integrated healthcare delivery systems – especially those entering the nascent world of ‘accountable care,’ Kim noted that investments in provider network management and payer-provider interoperability have often lagged that of other initiatives. Moreover, a competitive market with many small medical practices lacking sufficient IT systems and a tendency to ‘throw bodies at a problem’ has increased the challenges her organization faces.

Kim also shared some examples of how her organization is addressing their challenges, issues, and opportunities:

  1. Integrating various systems with a focus on creating an industry-leading accountable care organization (ACO).
  2. Formal projects to identify and stratify members and patients with complex care management needs.
  3. Revising policies, procedures, teams, and systems to effect a truly integrated system.
  4. Reducing pended claims and time to pay – particularly important where both payer and provider are sharing risk.
  5. Focusing on change management and investing in payer-provider interoperability and support.

RELATED: Executives, Policymakers & Thought Leaders Address Healthcare Innovation and Disruption

Cybersecurity – Think Beyond Enterprise and Employee Training

In this CIO & CTO Strategy Track session, panelists discussed cybersecurity at the end-user level. They emphasized the importance of leadership having a strong grasp on the ‘foundational’ components of cybersecurity (patch management, identity/access management, perimeter security, etc.) And also encouraged the audience to pay attention to data assets outside their own four walls. For instance, the use of Software as a Services (SaaS) and 3rd parties they contract with (outsourced vendors) who possess their organization’s sensitive data.Cybersecurity. WHCC and HCEG HealthCare Executive Group, Tim Thull Medica Health Plan. CIO & CTO Strategy Track

HCEG board member Eric Decker and SVP of IT & CIO at Independent Health spoke about how his mid-sized health plan has evolved beyond the core technical cybersecurity team as the ‘first line of defense’ by chartering a Risk Office responsible for creating and testing their cybersecurity framework. His organization also has an Internal Audit team that regularly audits core controls as well as the cybersecurity framework.

Jothi Dugar, Chief Information Security Officer in the Office of the Director at the NIH Center for Information Technology shared what seems like an obvious approach to thinking about cybersecurity but may not, in fact, be so common:

Think holistically – consider the psychology of cybersecurity and how to optimize your workforce against threats.

Tim Thull, SVP of IT & CIO at Medica Health Plan spoke about how it is important to have strong oversight, governance, and controls framework around information risk management from your board of directors to individual staff. Medica has implemented HITRUST as common security framework with an information risk program which provides sound technology solutions and controls. Robust training and awareness remain a critical component in ensuring everyone is an active participant in strong cybersecurity defenses.

Optimize Information Sharing to Generate Real Value from Data

Latecia Engram, MSPH from the ReImagine HHS Data Insights Initiative/ACF Office on Trafficking in Persons at Health & Human Services presented the “Optimize Information Sharing to Generate Real Value from Data” session in the CIO & CTO Strategy track.

Latecia spoke about the importance of viewing data as a strategic asset, explained that “the ‘Why’ we share information matters”  and offered some lessons learned during the Opioid Symposium and Code-a-Thon sponsored by HHS.

  1. Data are in silos
  2. Data sharing is inefficient
  3. Analytics capacity is uneven
  4. Data sharing is costly

Video Interviews by Mabel Jong at 2019 World Health Care Congress

One of the interesting and informative parts of the WHCC event was their WHCC TV feature where Mabel Jong – professional on-camera interviewer and panel moderator specializing in healthcare – does short interviews with keynote speakers, session panelists, and other healthcare leaders and champions participating in the Congress.

WHCC19.Healthcare Executive Group. HCEG. Video Interviews by Mabel Jong. Ferris Taylor, Chief Operating Officer of Arches Health Plan and HCEG’s executive director. HCEG Top 10. Annual Forum.

Mabel interviewed Ferris Taylor, recent Chief Operating Officer of Arches Health Plan and HCEG’s executive director. More about this interview will be shared as the recordings are released. In the meantime, you can find many of the interviews performed by Mabel Jong on the World Congress Events YouTube Channel.

HCEG Member Feedback on 16th Annual World Health Care Congress

HCEG Board members Cate McConnell, Healthcare Payer Industry Practice Lead at Appian Corporation and Eric J. Decker, SVP of IT & CIO at Independent Health shared their insight on the 16th Annual World Health Care Congress:“Keynotes at the 2019 World Health Care Congress went right to the heart of issues impacting healthcare today: transparency, value-based payments, social barriers, member engagement, and affordability

What was unique about the WHCC event?

Eric: The keynotes went right to the heart of the issues impacting our industry today (transparency, value-based payments, social barriers, member engagement, and affordability).  Likewise, the breakout sessions were plentiful and offered a diverse array of topics to choose from.

Cate: WHCC, being in Washington DC, includes policymakers in greater numbers than most conferences. It was good to hear some of the interesting ideas shared by the policymakers. I would have liked to have more people from the current HHS/CMS administration who are shaping healthcare policy speak at WHCC.

How did WHCC’s event differ from what HCEG presents with its Annual Forum? 

Eric: Many healthcare conferences – WHCC included – include limited time for questions and answers, not only in the keynotes but also the breakout sessions. The event had nowhere near the time that HCEG’s forum includes for questions (and even debate).

Cate: WHCC is much bigger than HCEG’s annual forum which leads to fewer and less intense opportunities for networking and discussion. The large exhibit hall/show floor can sometimes be a distraction.

What didn’t you see or what could have been better about WHCC?

Cate: Pricing transparency is ‘critical’ in healthcare – in terms of procedures, tests, and drugs – but there weren’t any discussions of how to do this, and what this means to provider compensation. The free market disruptors will likely force this on the industry, which appears unwilling/unready to address it themselves. A speaker made the point that of the two industries that don’t have price transparency – college education and healthcare – prices increase many times greater than inflation because there are no incentives to become more efficient.

What were some things you felt were ‘most important’ for WHCC attendees to absorb?

Cate: Many speakers acknowledged that disruption is coming and that Amazon, Google, and Apple are the prime disruptors. Yet most executives shrugged off this threat with “they will learn healthcare is complex.” This seems to be an “innovator’s dilemma” situation where current industry players are unable to disrupt themselves due to entrenched business models. But what will happen to healthcare if Amazon drives sweeping disruption as it did in retail? Are we ready for widespread bankruptcies?

“External Market Disruption” is ranked #7 on the 2019 HCEG Top 10 list.

Other Recaps & Insight from 2019 World Health Care Congress

Here’s a bit about what others are sharing from the 2019 HCEG Top 10 list at the 16th Annual World Health Care Congress:

5 Things to Know From World Health Care Congress 2019 – Via AJMC

Unlocking Innovation in Value-Based Care – Via FierceHealthcare

How to speed up the shift from volume to value? – Via FierceHealthcare

How Bright Health is changing the payer-provider dynamic – Via FierceHealthcare

Trump likely to target Medicare in quest for lower drug prices – Via FierceHealthcare

Importance of Process Measures When Determining Value of SDOH Initiatives – Via AJMC

Gottlieb talks about lessons from opioid crisis in first speech since leaving FDA – Via FierceHealthcare

RELATED: Top Tweets from 16th Annual World Health Care Congress – #WHCC19

A Unique Opportunity for Healthcare Executives, Leaders & Champions

The 16th Annual World Health Care Congress was a great opportunity for those working to transform the healthcare industry during these uncertain times. And the HealthCare Executive Group was honored to have partnered with World Congress Events to host the new CIO & CTO Strategy Track.HCEG. Healthcare Executive Group. Annual Forum. Conferences for executives leadership. Events. Eventprofs.

For another opportunity to learn about new strategies and approaches to addressing the challenges, issues, and opportunities facing healthcare leaders – and to establish new relationships to facilitate your organization’s digital transformation – consider joining other healthcare executives, leaders, and champions at our 2019 Annual Forum in Boston on September 9th through the 11th. The year’s agenda is centered around the following major themes supported by the 2019 HCEG Top 10:

  • Technology & Its Role in Transformational Industry Change
  • Digital Health: Consumer & Organizational
  • Pharmacy Costs and Opioid Management

In addition, all participants in our 31st Annual Forum will be treated to a special networking event between the Boston Red Sox and the New York Yankees at Fenway Park on September 9th – at no additional charge.

Check out some photos, program guide and presentation materials from last year’s Annual Forum celebrating our 30th anniversary. And visit this page for more information and to register.

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Executives, Policymakers & Thought Leaders Address Healthcare Innovation and Disruption

By | Conferences, Partner Events, HCEG Top 10, The Industry Pulse | One Comment

The HealthCare Executive Group (HCEG) has been convening and supporting leaders of health plans, health systems, and provider organizations for over three decades. Similarly, and for nearly two decades, the World Health Care Congress has been connecting leaders from all parts of the health care ecosystem to catalyze and support relationships that ultimately transform the delivery, affordability, and quality of health care. And next month starting April 28th, the 16th Annual World Health Care Congress (WHCC) convenes in Washington, DC with over 1,500 of the industry’s best and brightest minds gathering to learn from peers, form new relationships, share insights and strategies, and discuss policy, innovation, and disruption impacting individual organizations and the healthcare industry as a whole.

Special discount to 16th Annual World Health Care Congress when registering with HCEG2019

HCEG Partners with WHCC on CIO & CTO Strategy Track

In this year’s 2019 World Health Care Congress, the HealthCare Executive Group is pleased to partner with WHCC to provide and moderate the CIO & CTO Strategy Track – a series of sessions designed to bring together policymakers, technology leaders, and health plan and health system professionals supporting enterprise decisions around information technology. The sessions presented in this track will be based on select items on the 2019 HCEG Top 10 list of challenges, issues, and opportunities facing healthcare leaders.Healthcare Innovation and Disruption, HealthCare Executive Group, HCEG, 16th Annual World Health Care Congress (WHCC), CIO & CTO Strategy Track, innovation, disruption. healthcare champions, Data Analytics, Pharmacy Costs and Transparency, Importance of Useable Technology, Cybersecurity, HCEG Top 10, Center for Healthcare Innovation (CHI), International Association of Innovation Professionals,

This post provides some insight into CIO & CTO Strategy Track sessions, the healthcare champions who will be presenting and participating in the various sessions, and presents a unique discount offer for HCEG members and associates considering attending this high-profile healthcare event.

Digital Technology – The Foundation of Healthcare Innovation and DisruptionHealthcare Innovation and Disruption, HealthCare Executive Group, HCEG, 16th Annual World Health Care Congress (WHCC), CIO & CTO Strategy Track, innovation, disruption. healthcare champions, Data Analytics, Pharmacy Costs and Transparency, Importance of Useable Technology, Cybersecurity, HCEG Top 10, Center for Healthcare Innovation (CHI), International Association of Innovation Professionals,

While most of the sessions at the WHCC are focused on strategy, leadership, business transformation, and policy, the sessions in the CIO & CTO Strategy track will share insight, ideas, and actionable information on digital technology-related topics identified by HCEG members and associates in the 2019 HCEG Top 10 list – specifically:

  • Data Analytics (Top 10 Item #1)
  • Importance of Useable Technology (Top 10 Item #5)
  • Pharmacy Costs and Transparency (Top 10 Item #6)
  • External Market Disruptors (Top 10 Item #7)
  • Cybersecurity (Top 10 Item #10)

In addition, HCEG’s board chair Kim Sinclair, executive director Ferris Taylor, and board member Alan Abramson will share insights on the 2019 HCEG Top 10 list of primary challenges, issues, and opportunities.

Technology-Focused Sessions Supporting Healthcare Innovation and Disruption

There are eighteen different tracks at the 16th Annual World Health Care Congress – something for everyone that can be mixed and matched to meet specific areas of interest and need. Use HCEG2019 when you register here to receive a discount not generally available to everyone.Healthcare Innovation and Disruption, HealthCare Executive Group, HCEG, 16th Annual World Health Care Congress (WHCC), CIO & CTO Strategy Track, innovation, disruption. healthcare champions, Data Analytics, Pharmacy Costs and Transparency, Importance of Useable Technology, Cybersecurity, HCEG Top 10, Center for Healthcare Innovation (CHI), International Association of Innovation Professionals,

Here are the sessions in the CIO & CTo Strategy Track that HCEG has partnered with the World Health Care Congress to present:

Optimize Information Sharing to Generate Real Value from Data (HCEG Top 10 Item #1)

Tues, April 30th at 11:25 am

Latecia Engram, Lead of the ReImagine Data Insights Initiative at HHS’s Office of the Chief Technology Officer will share a first-hand overview of how HHS assessed its information sharing processes and developed a roadmap for greater efficiency and effectiveness. Latecia will also share insight into the foundational work that must happen before any organization can truly use data as an asset.Healthcare Innovation and Disruption, HealthCare Executive Group, HCEG, 16th Annual World Health Care Congress (WHCC), CIO & CTO Strategy Track, innovation, disruption. healthcare champions, Data Analytics, Pharmacy Costs and Transparency, Importance of Useable Technology, Cybersecurity, HCEG Top 10, Center for Healthcare Innovation (CHI), International Association of Innovation Professionals,

How Do You Value a Life Saved? – Pharmacy Costs and Transparency (HCEG Top 10 Item #6)

Tues, April 30th at 1:35 pm

Lynn Hanessian, Board Member at the Center for Healthcare Innovation (CHI) will moderate a discussion with Nichole White, VP of Health Services at Medica and David A. DiLoreto, MD, HCEG board member and Principal at Sg2. They’ll discuss how outcomes and costs associated using technology to increase transparency and value in the fastest growing segment of healthcare costs – pharmacy.Healthcare Innovation and Disruption, HealthCare Executive Group, HCEG, 16th Annual World Health Care Congress (WHCC), CIO & CTO Strategy Track, innovation, disruption. healthcare champions, Data Analytics, Pharmacy Costs and Transparency, Importance of Useable Technology, Cybersecurity, HCEG Top 10, Center for Healthcare Innovation (CHI), International Association of Innovation Professionals,

Useable Tech: Develop and Deploy Solutions that Fit into Your Member’s or Patient’s Life (HCEG Top 10 Item #5)

Mon, April 29th at 1:40 pm

Brett Trusko, Founder of the International Association of Innovation Professionals (IAOIP) and Editor-in-Chief of the International Journal of Innovation Science and Kevin Pereau, Founder and CEO of Transcend IT Health will discuss technology’s role in addressing member and patient needs.

Insight and examples of why using technology for technology’s sake simply do not work will be shared along with a discussion of machine language and artificial intelligence’s promise in flagging fraudulent activity more quickly; alleviating waste and abuse.Healthcare Innovation and Disruption, HealthCare Executive Group, HCEG, 16th Annual World Health Care Congress (WHCC), CIO & CTO Strategy Track, innovation, disruption. healthcare champions, Data Analytics, Pharmacy Costs and Transparency, Importance of Useable Technology, Cybersecurity, HCEG Top 10, Center for Healthcare Innovation (CHI), International Association of Innovation Professionals,

Cybersecurity – Think Beyond Enterprise and Employee Training (HCEG Top 10 Item #10)

Mon, April 29th at 2:30 pm

Jothi Dugar, Chief Information Security Officer in the Office of the Director at the NIH Center for Information Technology will join HCEG board member Eric Decker, Sr VP of IT & CIO at Independent Health, and HCEG Secretary Tim Thull, Sr VP & CIO at Medica to discussion cybersecurity – ranked #10 on the 2019 HCEG Top 10.

Discussion topics include:

    • Addressing cybersecurity at the end-user level by considering the psychology of cybersecurity and how to optimize your workforce against threats
    • What’s holding health care back from sophisticated approaches to providing private, secure PHIHealthcare Innovation and Disruption, HealthCare Executive Group, HCEG, 16th Annual World Health Care Congress (WHCC), CIO & CTO Strategy Track, innovation, disruption. healthcare champions, Data Analytics, Pharmacy Costs and Transparency, Importance of Useable Technology, Cybersecurity, HCEG Top 10, Center for Healthcare Innovation (CHI), International Association of Innovation Professionals,

Healthcare Innovation and Disruption Highlighted in HCEG Top 10 List & Industry Pulse

On Tuesday, April 30th at 2:25 pm, HCEG board chair Kim Sinclair, CIO at BMC HealthNet Plan, executive director Ferris Taylor, and board member Alan Abramson, Sr VP of IT & CIO at HealthPartners and Co-Chair of the Minnesota eHealth Advisory Committee will present ‘The HCEG Reveal: What CIOs and CTOs Care about Most in 2019 (and Why You Should Too).’ In this session, an overview and their insight on the 2019 HCEG Top 10 list of challenges, issues, and opportunities facing healthcare executives in 2019 will be shared including an overview of the impact the HCEG Top 10 can have on members, patients, providers, and others in our increasingly digital world.

The 9th Annual Industry Pulse Survey – Perspectives on Healthcare Innovation and Disruption9th Annual Industry Pulse survey. 2019 HCEG Top 10 List. Top challenges, issues and opportunities facing healthcare leadership.

Attendees of ‘The HCEG Reveal’ session will also enjoy insight and commentary on the 2019 Industry Pulse research survey – an annual survey based on the 2019 HCEG Top 10 and scheduled for release in the weeks before the World Health Care Congress event. This 9th instance of the Industry Pulse looks not only at the marketplace challenges, trends, opportunities, and investments reported by industry leaders but also compares and contrasts those findings with what was uncovered in past Industry Pulse surveys.

RELATED: The 2019 HCEG Top 10 List of Healthcare Challenges, Issues & Opportunities

More Details on 16th Annual World Health Care Congress and CIO & CTO Strategy Track

Here’s additional information on the 16th Annual World Health Care Congress. Feel free to reach out to us or contact WHCC if you have any questions regarding registration for this world-class healthcare event.

Conference WebsiteConference BrochureAgendaAgenda Snapshot
SpeakersEvent Hashtag: #WHCC19Twitter: @WHCCEventsContact WHCC

Special Discount for HCEG Members & Associates

HCEG is pleased to offer its members and associates a special discount to this year’s 16th Annual World Health Care Congress. Use HCEG2019 when you register here to receive a discount not generally available to everyone.Healthcare Innovation and Disruption, HealthCare Executive Group, HCEG, 16th Annual World Health Care Congress (WHCC), CIO & CTO Strategy Track, innovation, disruption. healthcare champions, Data Analytics, Pharmacy Costs and Transparency, Importance of Useable Technology, Cybersecurity, HCEG Top 10, Center for Healthcare Innovation (CHI), International Association of Innovation Professionals,

Connect w/ HealthCare Innovators and Disruptors at 16th Annual World Health Care Congress

As uncertainty retains its grip on the healthcare sector, healthcare leaders now – more than ever – need to stay on top of the policies, regulations, technologies, and trends shaping the market. Consider joining your peers at the 16th Annual World Health Care Congress on April 28th in Washington, DC and register today!

Healthcare Innovation and Disruption, HealthCare Executive Group, HCEG, 16th Annual World Health Care Congress (WHCC), CIO & CTO Strategy Track, innovation, disruption. healthcare champions, Data Analytics, Pharmacy Costs and Transparency, Importance of Useable Technology, Cybersecurity, HCEG Top 10, Center for Healthcare Innovation (CHI), International Association of Innovation Professionals,

Stay Connected with HealthCare Innovators and Disruptors

Healthcare leaders and those championing the transformation of healthcare can subscribe to our eNewsletter to stay abreast of information, events, and networking opportunities in 2019 and beyond.

RELATED: What’s In Store for HealthCare Executive Group Members in 2019?

HCEG Top 10. 2018 AHIP Consumer Experience & Digital Health Forum. healthcare consumer experience and digital health. healthcare executives.

Healthcare Consumer Experience & The Digital Health Organization at the 2018 AHIP CDF

By | AHIP, Conferences, Executive Leadership Roundtable, HCEG Top 10, Holistic Individual Health | No Comments

Next week, the 2018 AHIP Consumer Experience & Digital Health Forum (AHIP CDF) takes place in Nashville, TN – the Healthcare Capital of the United States. The 2018 AHIP CDF offers attendees about 40 sessions and presentations on the theme of healthcare consumer experience and digital health. And this healthcare forum is of particular interest to HCEG members, sponsor partners and associated because Total Consumer Health and The Digital Healthcare Organization are ranked #2 and #5 respectively on the 2019 HCEG Top 10 list of challenges, issues, and opportunities facing healthcare executives. Moreover, these two items and their closely aligned variations have consistently ranked in the HCEG Top 10 for the last decade.

While it’s likely that most or all of the sessions and presentations at the AHIP CDF will be of value in one way or another, we’d like to share a short list of those that we’re looking forward to attending. And extend an invitation to all AHIP CDF attendees – and other healthcare industry participants in the Nashville area who may not be attending the AHIP CDF.

Healthcare Consumer Experience & Digital Health Sessions

Tuesday, December 11, 2018

TimeRoomSession Title
9:00 am101General Session:

The Hidden Cost of Healthcare System Complexity

1:55 pm105Finding Balance: Innovation. Technology. Engagement
2:50 pm102Stimulate Engagement and Long-term Loyalty through Innovative Benefit Design
3:45 pm103Empower Consumerism with an Informed Member Journey

This session is presented by our sponsor partner Change Healthcare

4:40 pm102An Insider’s View on Personalization

Wednesday, December 12, 2018

TimeRoomSession Title
9:00 am101General Session:

Innovation Spotlight: At the Intersection of Health Care and Innovation

1:30 pm103Creating a Customer-Focused Organization to Achieve Better Business Results
3:20 pm105The First Step to Reinventing Engagement: Recruitment

Thursday, December 13, 2018

TimeRoomSession Title
9:00 am105Building a Successful Customer Data Strategy
9:55 am103Behavioral Economic Nudges to Drive Diabetes Management Program Engagement
11:00 m101Closing Session:

The Power of Collaboration: How Non-Traditional and Traditional Players Are Transforming Health Care

 *Additional details on the above and other sessions and presentations can be found here.

But Wait! There’s More in Store Right After AHIP Adjourns!

Right after the Closing Session on Thursday the 13th, the HealthCare Executive Group is hosting an Executive Leadership Roundtable (ELR) starting at 1:00 pm in Room 102a at Music City Center.

Roundtable participants will enjoy the unique perspective of two distinguished panelists: Brian Lobley, President, Commercial and Consumer Markets at Independence Blue Cross and Stuart Hanson, Managing Director, Head of Healthcare Payments at JPMorgan Chase & Co.  HCEG’s Executive Director Ferris Taylor will moderate the roundtable.

Ferris will set the stage for Brian and Stuart to share their perspective on healthcare consumerism and digital health organizations, but our roundtable events are free-flowing with heavy attendee participation and the eventual direction of the roundtable event will be dictated by where attendee interaction takes us. Anyone who wants to share will have a chance to do that.

Healthcare Consumerism & Digital Health Organization Topics at the RoundtableHealthcare consumerism. The Digital Healthcare Organization. Member patient engagement. cost containment pressures, value-based programs, health entitlement reforms technological innovations. value-based relationships

And even better, a complimentary lunch is included. This is a great opportunity to recap and recharge after the AHIP CDF and network with others you may have missed during the previous few days. Attendees are free to depart on their own schedule.

This ELR is open to all AHIP CDF attendees and other local healthcare industry participants – whether registered for the AHIP CDF or not. For more information – and to be sure sufficient food and beverages are available, please RSVP here. Join us and extend the value of your attendance at the 2018 AHIP Consumer Experience & Digital Health Forum.Big Data/Analytics, Consumer Experience, Population Health Service Organizations,Payment Reform,Mobile/Digital Devices/Social,Administrative Expenses,Consumerism, Personal Health MonitoringRELATED: Leadership, Trust & Skills in Overcoming Obstacles to Radical Innovation in Healthcare

Become a Subscriber of our eNewsletter and Join 2500+ Other Healthcare Industry Participants

Whether you’re able to attend our Executive Leadership Roundtable at this years AHIP CDF or not, become a subscriber to our eNewsletter and receive information and opportunities of interest to healthcare executives and industry participants.

 

HCEG Healthcare Executive Group

Special Thanks to HealthCare Executive Group’s 2018 Sponsor Partners

By | Executive Leadership Roundtable, Sponsor | No Comments

As America celebrates Thanksgiving, the HealthCare Executive Group (HCEG) is honored to thank our sponsor partners and acknowledge the support these leading healthcare companies have provided and continue to provide to our healthcare executive members, industry advisors, and associates throughout the year. Through the support of the companies highlighted below, HCEG is able to provide a comprehensive package of information, insight, and networking opportunities.

HealthCare Executive Group (HCEG). sponsor partners Appian, CareCentrix, Solera, Change Healthcare, Cumberland Consulting Group, HealthEdge, HighPoint Solutions, InstaMed, Redcard, Softheon

HealthCare Executive Group – Gold Sponsors

HCEG Healthcare Executive Group. Appian. Enterprise low-code. industry-leading intelligent automation. Digital Transformation Patient, member, and provider data. healthcare payers and providers innovation, consumers, healthHCEG Healthcare Executive Group. CareCentrix purpose-built technology, analytics, experience, post-acute care, patients and caregivers, coordinate care transitions, improve clinical outcomes, and do all we can to help patients heal or age at homeHCEG Healthcare Executive Group. Network partners preventing and managing chronic disease. Health plans, payers securely efficiently network of community-based digital health solutions.
Appian delivers the speed of enterprise low-code and the power of industry-leading intelligent automation. It’s the secret weapon to put your Digital Transformation on the fast track.

Improve decision-making with real-time access to patient, member, and provider data. Appian helps healthcare payers and providers speed innovation, help consumers take control of their own health, and simplify the healthcare journey.

CareCentrix has developed purpose-built technology, analytics, and experience to guide care that keeps patients on the path to the ultimate site of care: home. To address the complexities of post-acute care, CareCentrix engages patients and caregivers, coordinate care transitions, improve clinical outcomes, and do all we can to help patients heal or age at home.

By finding new ways to break down the silos across the continuum of care, CareCentrix is able to identify and capture savings health plans can count on.

Solera connects patients, payers, and physicians to a network of partners who are preventing and managing chronic disease.

Working with Solera, health plans and other payers securely and efficiently leverage a network of community-based and digital health solutions.

Solera helps employers identify and engage those in their workforce with the greatest opportunity for obesity-related chronic disease prevention.

WebsiteWebsiteWebsite
BlogBlog
LinkedInLinkedInLinkedIn
Twitter – @AppianTwitter – @carecentrixTwitter – @soleranetwork
FacebookContactContact
Contact

HealthCare Executive Group – Silver Sponsors

HCEG Healthcare Executive Group. Change Healthcare consulting. value-based healthcare system. healthcare technology company. software, analytics, network solutions, and technology-enabled services.HCEG Healthcare Executive Group Health insurers, new offerings. member populations. government program, commercial or individual product, or dental or TPA offering,
Change Healthcare consulting is a catalyst for your value-based healthcare system. Change Healthcare is a healthcare technology company that offers software, analytics, network solutions, and technology-enabled services to help create a stronger, more collaborative healthcare system. Change Healthcare helps deliver measurable value not only at the point of care, but also before, after, and in between care episodes.Cumberland Consulting Group is a leading healthcare consulting firm providing strategic advisory, implementation, optimization and outsourcing services to some of the nation’s largest payer, provider, and life sciences organizations.Health insurers must act quickly to launch new offerings targeted at member populations in specific market segments. Whether a government program, commercial or individual product, or dental or TPA offering, HealthEdge works with transformative health plans to create and maintain a competitive advantage.
WebsiteWebsiteWebsite
BlogBlogBlog
LinkedInLinkedInLinkedIn
Twitter – @Change_HCTwitter – @CumberlandCGTwitter – @HealthEdge
FacebookFacebookFacebook
ContactContactContact
HCEG Healthcare Executive Group. InstaMed healthcare payments experience. Consumers, providers and payers. payment transaction. private cloud-based technology electronic transactionsHCEG Healthcare Executive Group. RedCard health plans TPAs secure data communication members providers.
HighPoint implements effective IT solutions for payers and providers. HighPoint Solutions tunes out the noise so you can focus on improving healthcare delivery.InstaMed powers a better healthcare payments experience on one platform that connects consumers, providers, and payers for every healthcare payment transaction. InstaMed’s patented, private cloud-based technology securely transforms healthcare payments by driving electronic transactions, moving money and healthcare data seamlessly and improving consumer satisfaction.RedCard helps health plans and TPAs use the power of secure data to build stronger, more effective communication with your members and providers.
WebsiteWebsiteWebsite
BlogBlogContact
LinkedInLinkedIn
Twitter – @HighPtSolutionsTwitter – @InstaMed
FacebookFacebook
ContactContact
HCEG Healthcare Executive Group. Softheon. cloud-based solutions. retail-like, user-friendly experience. personalized communication. Real-time support member engagement. enrollment, member billing, ACA. Direct Enrollment
Overview
Softheon delivers cloud-based solutions that create a retail-like, user-friendly experience and provide personalized communication and real-time support to boost member engagement. Cost effective, and configurable software that supports health plans and states with enrollment, member billing, and reporting for over 3.2M Americans.
Website
Blog
LinkedIn
Twitter – @Softheon
Facebook
Contact

HealthCare Executive Group Sponsorship

Unlike what many organizations allow, our sponsor partners must check their sales and marketing interests at the door. HCEG sponsors participate as supportive thought leaders to HCEG members and associates. HCEG events and content exclude advertising and marketing-speak and participants at our events will never encounter vendor exhibits. Those reading our content and attending our webinars will not be bothered by sales pitches, pop-ups and banner ads.

For more information on the benefits of becoming an HCEG Sponsor in 2019, check out our Sponsorship Prospectus.  

Join Digital Healthcare Leaders & AHIP Forum Attendees in Nashville

If you’re attending the  2018 AHIP Consumer Experience & Digital Health Forum on December 10th – 13th or happen to be in Nashville on December 13th, consider attending HCEG’s next Executive Leadership Roundtable held at Music City Center at 1:00 pm CT.

In addition to lunch and networking opportunities, participants will enjoy the unique perspective and long-running insight of two distinguished panelists: Brian Lobley, President, Commercial and Consumer Markets at Independence Blue Cross and Stuart Hanson, Managing Director, Head of Healthcare Payments at JPMorgan Chase & Co.  HCEG’s Executive Director Ferris Taylor will moderate the roundtable.

This event is complimentary but registration is required. More information here.

Total Consumer Health & The Digital Healthcare Organization in Nashville