Interim 2021 HCEG Top 10 List Healthcare Leader Priorities

Identifying COVID-19 Impact on Healthcare Leader Priorities

By | HCEG Top 10, Resources | No Comments

The healthcare industry has faced tremendous change and uncertainty for decades. Each year over the last decade, the challenges, issues, and opportunities facing HCEG members have been used to create the HCEG Top 10 list – a list of challenges, issues, and opportunities. Although most healthcare executives were likely comfortable about their priorities at the start of 2020, those healthcare leader priorities were certainly and quickly turned upside down by the emerging coronavirus pandemic. The best-laid plans demanded quick review, understanding, and revision as 2020 progressed.

COVID-19 Impact to Healthcare Leader Priorities

Accordingly, HCEG and our sponsor Change Healthcare performed a ‘flash survey’ of 228 healthcare leaders through June and July of last year to assess how COVID-19 impacted the priorities identified in the 10th Annual Industry Pulse research report – a research survey based on the 2020 HCEG Top 10 list.

The results of this COVID-19 flash survey update to the 2020 Industry Pulse were released in September of 2020. Since COVID-19 prevented the HealthCare Executive Group from hosting its 2020 Annual Forum that same month of September, a formal 2021 HCEG Top 10 list was not created but rather an Interim 2021 HCEG Top 10+ list was assembled using findings from the flash survey and discussion among HCEG’s network of healthcare executives and industry leaders.

Updating Healthcare Leader Priorities as 2021 Unfolds

As 2020 ended and 2021 began, HCEG has been collecting additional information and insight into how the coronavirus pandemic and the 2020 presidential election have impacted the priorities of new and existing HCEG members and our network of partners and associates. We are also reviewing a list of 2021 healthcare predictions and trends shared by industry leaders.

Over the last few weeks, HCEG contacted the 120+ new members who joined HCEG since early December to collect feedback on their current priorities.

HCEG Healthcare Executive Group Annual Forum Healthcare leader priorities

New HCEG Members Share Their Top Priorities

While we are still collecting additional feedback from our members and performing a comparative analysis of information collected from our members to 2021 predictions and trends shared by industry leaders, it’s clear that the pandemic has resulted in new and changed priorities for health plans, health systems, and healthcare providers. Some initial findings based on the feedback provided by new HCEG members include:

  • Consumer Experience” (#1) and “Costs & Transparency” (#2) were the most frequently noted priorities of new members.
  • Data & Analytics” (#5) was the 3rd most referenced top priority. We’re reaching out to our members to gather more specifics about this foundational priority – among other priorities that were shared.
  • Next Generation Payment Models” (#9) was the 4th most frequently noted priority.
  • COVID-19 & Pandemic Preparedness” (#11) was frequently referenced with some new members adding “Patient & Healthcare Worker Safety” as a priority.
  • Holistic Individual Health” (#7) was referenced by only two new members – both healthcare providers.
  • Reimbursement Issues,” “Addressing Underfunding of Primary Care” and “Administrative Expense” – perhaps all considered a subset of “Next Generation Payment Models” – were listed as ‘new priorities’ – mostly by members associated with health systems and healthcare providers.

RELATED: Physician Perspectives on COVID-19 Impact on the Fall Season

How has COVID-19 Impacted YOUR Priorities as a Healthcare Leader?

To help us further refine our Interim 2021 HCEG Top 10+ list, please consider sharing your priorities for 2021 via this simple, one-page survey. We’ll use your responses to create a more complete 2021 HCEG Top 10+ list and to help guide and create additional content as 2021 continues. You may also email us at [email protected].

Connect with the HealthCare Executive Group

Consider joining our newsletter to receive additional information, ideas, and insight for healthcare executives and change-makers.

Please reach out to us at [email protected] if you have any questions or comments. If you are an executive of a health plan, health system, or healthcare provider organization, reach out to us at [email protected] for information on a special membership offer available through the end of January.

COVID-19 Healthcare Industry Pulse Flash Survey

By | Resources | One Comment

Just four months ago in late February, the Healthcare Executive Group and Change Healthcare published the results of the 2020 Industry Pulse Report. This annual research survey is based on the 2020 HCEG Top 10 list and presents details and insight from a broad spectrum of healthcare industry leaders – specifically their insight, ideas, and opinions on the challenges, issues, and opportunities they expect to face during the coming year.

You can learn more about the 2020 Industry Pulse Report and what the leaders of the health plans, health systems, hospitals, medical providers, associations, governmental organizations, vendors, and others who responded to the survey think in this article: Insight from Healthcare Leaders & Change Makers – The 2020 Industry Pulse Report.

Take the COVID-19 Healthcare Industry Pulse Flash Survey today!

COVID-19 Changes Everything – Or Has It?

And then came the coronavirus pandemic. Everything changed overnight across all industries – and the healthcare ecosystem seems to have borne the major brunt of impact:

  • Professional services done largely face to face were transferred to ‘telemedicine’ or telehealth channels with patients, health plans, providers, and all clinical and administrative staff consuming or providing these important services from remote locations – most often their homes
  • Federal, state and country organizations released regulations, new rules, and policy changes on coverage and payment for telehealth services, coronavirus-related testing, and treatment
  • More and more people started working exclusively from home or other non-traditional office settings – highlighting the importance of digital connectivity, interoperability, privacy, security, and performance

And now healthcare leaders are scrambling to ensure the survival of their organizations – reviewing initiatives and programs underway just months ago – and reassessing longer-term plans, business models, partnerships, and other fundamental aspects.

2020 Healthcare Industry Pulse Flash Survey –  What has COVID-19 Changed?

To help identify how the COVID-19 pandemic may have altered the insight and opinion offered by 445 respondents to the 2020 Industry Pulse Report only four months ago, the HealthCare Executive Group and Change Healthcare have created a “COVID-19 Healthcare Industry Pulse Flash SurveyHCEG Healthcare Executive Group COVID-19 Healthcare Industry Pulse Flash Survey

Learn Something You Probably Didn’t Know?

This 2020 Healthcare Industry Pulse Flash Survey takes about 5-7 minutes to complete – a bit faster if you don’t offer any comments. This survey closes on Friday, July 10th so please consider taking this short survey now.

The topics, survey questions, and potential responses proffered in this COVID-19 Healthcare Industry Pulse Flash Survey may themselves offer some ideas and considerations you may not have considered. And the accompanying ‘readout analysis’ will be shared afterward.

Please share this survey with your associates. Let’s all not only survive the COVID-19 pandemic but thrive afterward.

RELATED: Connecting the Dots: COVID-19, HCEG Top 10, & Industry Pulse

Explore Healthcare’s Core Challenges with Peers

What will remain after the coronavirus pandemic passes remains to be seen, but for sure, the core challenges of healthcare will have changed forever. The results of this COVID-19 Healthcare Industry Pulse Flash Survey will be shared publicly in August. You can connect with other healthcare leaders and change-makers working together to maintain the safety, security, and health of the American people via any of the following channels.

RELATED: Surviving Coronavirus Pandemic & Thriving on the Other Side: Rapid Innovation & Telehealth