Presented on Tuesday, September 21, 2021

After over 2.5M new enrollees entered the ACA Marketplace during the extended 2021 Special Enrollment Period, it is clear the program is strong and here to stay. The commitment to the ACA from the Biden Administration has led health plans who may have previously exited the Marketplace – or held back on expanding their presence – to rejoin the Marketplace. Additionally, many new plans are entering the marketplace for the 2022 plan year.

Over the past several months, the HealthCare Executive Group (HCEG), along with one of our sponsors Softheon, have hosted a series of Focus Area Roundtables for healthcare executives across the industry to come together and discuss the state of the ACA and a path forward to achieve success and sustainability in what was previously an uncertain environment.

In this virtual event, attendees heard from several current and former health plan executives including Ferris Taylor, Executive Director of HCEG, Darnell Dent, former health plan CEO and principal at Dent Advisory Services, LLC, and Terry Burke, Senior Healthcare Advisor for Oliver Wyman and former VP, GM of Individual Markets at BCBS of Michigan. The conversation was facilitated by Softheon’s Health Plan Cloud GM & SVP, Kevin Deutsch and covered a range of topics including:

• Why it’s critical to employ 21st-century technologies to provide a customized, flexible, adaptable, scalable, and consumer-friendly, end-to-end experience as markets expand.
• How to survive new and existing politics and both CMS and State regulatory challenges including reconciliations, audits, Medicare/Medicaid dynamics, and member communication needs.
• What health plans are doing to reduce ACA overhead, simplify member experiences and accelerate optimized results by using fully integrated, insurance exchange technologies and platforms.

Ferris Taylor	Kevin Deutsch	Terry Burke	Darnell Dent
Executive Director – HealthCare Executive Group	GM, SVP Health Plan Cloud – Softheon	Senior Healthcare Leader and Strategic Advisor – Oliver Wyman	Principal – Dent Advisory Services, LLC