Recapping ‘The 2018 HCEG Top 10 Healthcare Opportunities, Challenges & Issues’ Webinar – Part 1

By | Top 10, Value-Based Care, Value-Based Payment, Webinar Series | One Comment

Last week we kicked off the first entry in the Health Care Executive Group’s 2018 Webinar Series: The 2018 HCEG Top 10 – Healthcare Opportunities, Challenges & Issues. The new board chair of HCEG, Kim Sinclair, CIO at Boston Medical Center Health Plan, moderated the webinar and was joined by Ferris Taylor, HCEG’s Executive Director and Consultant to Arches Health Plan and David Gallegos, Sr VP of Consulting Services at Change Healthcare,  one of HCEG’s long-time sponsor partners.

This blog post provides an overview of webinar highlights of the discussion between Kim, Ferris and David, their responses to attendee questions and some additional information to be shared in a future blog post. The webinar presentation materials and a recording of webinar can be found here.

Note: Verbatim responses are included in quotations and paraphrased responses are not quoted.

Topic #1: Most Interesting Items on 2018 HCEG Top 10 List

Kim asked David and Ferris which three items on the 2018 HCEG Top Ten list three areas were of most interest?

David:

“Of course, they’re all very interesting to me. It’s been a very much a part of my life for the past few years being involved in Healthcare Executive Group and obviously being part of the industry. But really, I think the top three on the list are the top three for a reason. I look at these as the three pillars of value-based care.”

“Any value-based program needs to ensure that it’s that it’s a win-win-win for the payer, for the provider and for the member, in order for it to be sustainable. So, in order for it to be a win-win-win, you really need these three pillars. You need alignment and financial incentives. You need to have strong payer provider integration, or cooperation really, to create a true partnership between the caregiver and the payer. But you also need to have the provider and the payer partner on fundamentally changing the way care is delivered.”

Ferris:

“I don’t think we should minimize the topic of costs in healthcare and that probably shows up in the Top Ten most significantly around Cost Transparency (Item #4). A lot of that discussion in the recent months has been around Addressing Pharmacy Costs (item #9) but it’s not exclusive to that.”

“But here in the HCEG Top Ten is also cyber security (Item #6) and it’s interesting to me that it – like the clinical data and analytics (Item #1) you mentioned David – cuts across almost all of the issues. If we can’t assure the consumer of some sort of privacy around their data and some security, then we have an issue. Cybersecurity was not on the HCEG Top Ten list for many years going back. Three or four years ago it came up to the top of the list.

My top three would also have to include that bigger bucket of consumerism. It’s on the list as Total Consumer Health (Item #5) and Harnessing Mobile Health Technologies (Item #8). And also, The Engaged Digital Health Consumer (Item #10).

“We are in a major transformation of healthcare from the consumer to the buyer being the employer to the consumer. So, I would add those three Kim to the list that David has pointed out.

Keeping Track of David’s & Ferris’s Top 3 Top 10 Picks?

David Gallego’s Top 3 Picks Ferris Taylor’s Top 3 Picks
#1 – Clinical and Data Analytics #5 – Total Consumer Health
#2 – Population Health Services Organizations #8 – Harnessing Mobile Health Technology
#3 – Value-Based Payments #10 – The Engaged Digital Consumer

Topic #2: Healthcare Consumerism

Kim asked Ferris and David to give their perspective on consumerism and what they’re seeing in the industry absolutely?

David:

“So fundamentally, I think consumerism is about giving people what they want. So, at a high level that means affordable, accessible high-quality care that improves their overall quality of life. That’s simplistic in some ways but I think everyone could agree that’s what people want of health care. You must look at a more granular level as to what consumers want and need as they can vary significantly. And then, so from that perspective, consumerism really needs to be about customization.”

Customized care means the right service and/or right content is delivered at the right time, at the right place and by the right caregiver.

  1. It’s about 24-hour access to care.
  2. It’s about multi-channel access to information and services.
  3. It’s about providing relevant content to current or predicted life events.
  4. It’s about customized care plans to take individual patient specific conditions, genomic, social determinants all into consideration.
  5. It’s about empowering and enabling the consumers so they have the right amount of information to make the right decisions for their health, cost, and quality etc.

Ferris:

“There’s a lot of dimensions of the cost equation, of the price equations that our health care consumers, our members, and our patients just don’t understand. It isn’t consistent with what they experience in the other aspects of their life and I think that takes me to the consumer discussion. And that’s clearly one of my top three.”

“But we are in a major transformation of healthcare from the employer being the buyer to the consumer being the buyer. In December, the American Health Insurance Plans (AHIP) association had an entire three-day conference on consumer experience and digital health. In a nutshell, it really stuck in my mind that as health plans, providers and technology vendors really need to stop thinking like health plans, providers and technology vendors; and start thinking like consumers. People don’t look at healthcare as the only thing in their lives.”

“It’s our responsibility as healthcare stakeholders to find a way that our healthcare messages and our healthcare initiatives can fit into the life flow of our members and our patients; and that of their families, their work, their community and what we need to weave into our initiatives the day to day things that we know, if consumers did them.”

Analogy About Healthcare Spending by David Gallegos

David shared an interesting, very accurate and rather amusing analogy about healthcare spending. “$16 Worth of Groceries for $10!”

Topics Addressed in Next Post: Cybersecurity & Rising Pharmacy Costs

The above represents just a small portion of what Kim, Ferris and David discussed in the first half of the webinar. For more insight on any particular area of interest, you can watch the webinar recording and/or read the transcript here.

In a following post, highlights from the second half will be shared. These include responses to the following two topics posed by Kim Sinclair to Ferris Taylor and David Gallegos:

How are you seeing cyber security and cyber threats impact healthcare organizations beyond the tactical day-to-day front prevention activities?

What are your thoughts about what we as healthcare leaders can do about rising pharmacy costs?

Connect with the HealthCare Executive Group

If you want to learn more about healthcare in the United States and connect with like minded thought-leaders, consider subscribing to our eNewsletter, follow us on Twitter, and connect with us on LinkedIn and Facebook. Better yet, join our unique organization of healthcare executives and thought leaders.

A Unique Event and Exclusive Group for Healthcare Executives

By | Annual Forum, Executive Leadership Forum, Member Benefits, Sponsor, The Industry Pulse, Top 10 | No Comments

Our 2017 Annual Forum came to a close at noon this past Wednesday. Over 110 healthcare executives, nationally known healthcare speakers and industry thought leaders gathered in Nashville, TN – Music City and the Healthcare Capital of the United States – to share their insight, ideas and concerns about healthcare reform and digital transformation during these rapidly evolving, uncertain times in healthcare.

The 29th Annual Forum featured three keynote speakers, nine sessions covering the latest topics of interest to executives leading health plans and health systems and three nighttime events structured to support networking between forum participants. All in all, the two and half days of our 2017 Annual Forum added up to one incredible opportunity for those leading the digital transformation of healthcare reform in the United States to come together on an intimate basis , to share and learn with each other collaboratively.

The 2018 HCEG Top 10 List

As has taken place during each of the last seven HCEG Annual Forum events, participants selected and voted on the Top 10 Opportunities, Challenges and Issues facing health plan and health system executives over the coming months and year. This new 2018 HCEG Top 10 list will drive the focus of Executive Leadership Round Tables, webinars, content development and other collaborative opportunities throughout the remainder of 2017 and the coming new year.

What We’ll Be Sharing From Our 2017 Annual Forum

Over the next few weeks, insight, ideas, opinions and concerns generated during the forum will be shared with members and the public at large. We’ll recap forum speaker and participant insight and opinion into how healthcare in the United States will be impacted by healthcare policy reform, digital transformation initiatives and both national and state-level actions. Readers of this blog, our friends on social media, attendees of our webinars and round tables and subscribers to our newsletter can look forward to how speakers, panelists and participants at our 2017 Annual Forum shared insight on the following:

  • How Clinical and Data Analytics leverage clinical evidence to segment populations, manage health and drive decisions
  • How the emergence of Population Health Services Organizations are operationalizing population health strategy, chronic care management, driving clinical integration, and integrating social determinants of health
  • How Value-Based Payments are being used to target specific medical conditions to manage cost and quality of care
  • How Cost Transparency is inevitable due to growing legislation and consumer demand
  • And more certain topics that can help healthcare leaders address transformation during these uncertain healthcare times

How We’ll Share

The Healthcare Executive Group will share the following via its web site, blog, social channels – including Twitter, LinkedIn an Facebook, and via other channels including member LinkedIn accounts, sponsor partner media and healthcare industry media. Look for the following:

  • Quotes from Keynote Speakers & Panelists
  • Session recaps including Presentation Materials
  • Thoughts from Forum Participants including social media shares
  • Audio Soundbites
  • Pictures and more

How to Stay Connected

To have this valuable information pushed to you, subscribe to our newsletter, follow the Healthcare Executive Group on LinkedIn, Twitter and Facebook; and consider becoming a member of our unique organization of Healthcare Executives. Learn more about the Healthcare Executive Group here.

Healthcare Leaders Identify Top 10 Opportunities, Challenges & Issues at HCEG Annual Forum in Nashville

By | Annual Forum, Executive Leadership Forum, The Industry Pulse, Top 10 | No Comments

Certain healthcare organizations at the forefront of healthcare research and thought leadership have an information product they’re known for:

Gartner has its Magic Quadrant and Hype Cycle rankings

KLAS Research has its Best in KLAS reports

Forrester has its Forrester Wave

Chilmark Research has its Market Trends Reports.

And the Healthcare Executive Group has the HCEG Top 10 List.

To be sure, the Healthcare Executive Group (HCEG) isn’t on the same plane as these healthcare research firms listed above. The Healthcare Executive Group doesn’t have sales people balancing objective analysis with the need to generate revenue to keep the doors open. HCEG is a relatively small (by design), membership-based organization of mid-market healthcare executives in a national network who gather together physically and virtually throughout the year to learn from each other as they navigate the strategic and tactical issues facing they face as health plan and health system leaders. The concept is really quite simple and powerful:

HCEG’s mission is to promote healthcare innovation, to provide innovative knowledge support and to help sustain the development of life-long relationships through real-life and virtual relationships.

For almost 30 years, the Healthcare Executive Group has served as a channel for the open exchange of ideas, providing content, channels and opportunities for collaboration, and ongoing support for transformational dialogue among its members. The HCEG Top 10 List helps focus and drive this content development, member dialogue and knowledge exchange.

What’s the HCEG Top 10 List?

While each HCEG member and the healthcare organizations they represent are unique, all face common opportunities, issues and challenges. Technology, healthcare reform initiatives and innovation opportunities are moving quickly. The longevity of our member companies and our members own livelihood depends on their ability to identify and sufficiently address opportunities, issues and challenges; as they are presented; and as quickly as possible.

The HCEG Top 10 represents the top 10 opportunities, issues and challenges that HCEG members – health plan and health system executives at the forefront of healthcare reform – collectively identify as the most important and urgent to address over the following year. Our members consider the Top 10 items as having significant and lasting impact in the way health plan members, healthcare consumers and patients all become engaged, digital consumers and responsible healthcare stakeholders.

How is the HCEG Top 10 List Developed?

About two months in advance of HCEG’s Annual Forum, an initial list of approximately 25-30 opportunities, challenges and issues are identified by HCEG members via a survey process.

Then a set of questions intended to refine and clarify each of the 25 – 30 items are defined. These questions are intended to help members better understand each item and encourage well-measured responses. To the greatest degree possible, the questions for each topic are designed to elicit discrete, standardized responses; common industry terminology and pick lists of potential responses are used wherever possible.

These topics and their supporting questions are then entered into a survey tool and shared with all HCEG members. At the HCEG Annual Forum, members review and discuss each topic and associated questions. A series of rankings take place to winnow the list down to the Top 10 items. Members have the opportunity to question each item, each other and to rank each item publically or privately. At the end of the second day of the Annual Forum, the new Top 10 List is formally defined and shared with all forum participants and other HCEG members who may not be in attendance at the Annual Forum.

How is the HCEG Top 10 List used?

The HCEG Top 10 List is used for two general purposes, each of which are intended to address the so-called Triple Aim of Healthcare.

1. Content Development & Programming

The HCEG Top 10 list serves as the basis for HCEG’s ongoing content development and educational programming opportunities throughout the year. Each of the Top 10 items is explored at various levels of depth and breadth throughout the year and delivered to HCEG members via various mechanisms and channels including:

2. Development of The Industry Pulse

In addition to guiding the overall thought-leadership, content development, and knowledge exchange initiatives throughout the year, HCEG’s Top 10 Priorities, Issues & Challenges list serves as the basis for The Industry Pulse– a national, industry-wide survey where healthcare leaders across the nation are invited to participate in additional research to backdrop and contrast their perspectives against the items on the Top 10 list.

The Industry Pulse research survey is designed to gather additional insight on priorities and challenges facing healthcare industry constituents across the country and provide stakeholders across the healthcare spectrum real-world, actionable insight into near term obstacles and opportunities. Combined, the HCEG Top 10 list and The Industry Pulse encourage continuous and evolving dialog on the main issues and concerns facing member organizations.

The 2018 HCEG Top 10 List

Our 2017 Annual Forum will be held on September 18 – 20th in Nashville, TN at the Thompson Hotel and the 2018 HCEG Top 10 list will be developed during this three day forum. Developing the latest HCEG Top 10 List is an exciting part of our Annual Forum and we expect lively and thought-provoking discussion experienced in previous forums.

For more information on the Annual Forum including how to register and be a part of defining the 2018 HCEG Top 10 List, see this page.

For more information on HCEG and to learn what ends up on the 2018 HCEG Top 10 list, be sure to subscribe to our newsletter and follow us on our social channels: Twitter, LinkedIn and Facebook.

Related Posts

Previous HCEG Top 10 lists 

Collections of Information on HCEG’s 2017 Top 10 List

Opportunities, Priorities & Challenges Facing Healthcare in 2017

The HCEG Top 10 List – Innovating and Transforming the Healthcare Industry

How Predictions About Healthcare in 2017 Compare to HCEG Top 10 List

Change Healthcare and The HealthCare Executive Group Announce Results from 7th Annual Healthcare Industry Pulse Research

2017 HCEG Annual Forum Speaker & Agenda Information

By | Annual Forum, Member Posts, Sponsor, Top 10 | No Comments

Thompson Hotel Nashville (Image Thompson Hotels)

To succeed in today’s uncertain and tumultuous healthcare environment, health plans, health systems and provider organizations must develop a clear strategic identity supported by a distinctive portfolio of platforms, products, and services that transform their chosen strategy into a winning business model. Change, Innovation and Growth are imperative to survive in today’s healthcare environment.

This September 18th though the 20th, the 29th Annual Forum Healthcare Executive Forum takes place in Nashville, TN at the Thompson Hotel Nashville. Leading experts in health care policy, operations, reimbursement and digital health will examine the opportunities, challenges and issues healthcare executives must face in 2017 and beyond. This blog post provides some details on the speakers and presenters, more detail on the opportunities, challenges and issues that will be discussed, and more on what participants in our 2017 Annual Forum can expect to enjoy.

Keynote Speakers at 2017 Annual Forum

Karen DeSalvo Opening with Interactive Q & A

A great line-up of keynote speakers, moderators and panelists are on tap for the Annual Forum.  On Monday the 18th, Karen DeSalvo, Assistant Secretary for Health at U.S. Department of Health and Human Services, will provide the opening keynote address which will be immediately followed by an interactive Q & A session as lunch is served. The interactive Q & A format offers forum participants a unique opportunity to interact among themselves and with a leading healthcare policy executive.

Open discussion on important topics with a diverse set of peers all actively working to address healthcare outcomes and costs in the United States is a distinctive feature of all HCEG events – particularly the Annual Forum.

Donato Tramato, CEO of Tivity Health, Life’s Bulldozer Moments

During breakfast on Tuesday, Donato Tramato, CEO of Tivity Health (formerly Healthways), will provide a motivational keynote address: “Life’s Bulldozer Moments:”How Adversity Leads to Success in Life and Business.” Donato will recount business and life lessons learned and show that adversity can lead to success – how anyone bulldozed by life can pull themselves out of the rubble, dust themselves off and find meaning and purpose.

Later on Tuesday, another Nationally and Internationally recognized healthcare executive speaker will address forum participants as dinner is served.

As with all HCEG forums and executive leadership events, participants will be able to interact with speakers and other forum participants – asking questions and sharing viewpoints, with the objective to develop actionable strategies to each of their organizations.

Unparalleled Mix of Moderators & Panelists

In addition to the keynote speakers, a select group of healthcare industry leaders which includes some HCEG members will serve as moderators and panelists sharing their unique insight and perspective on a number of carefully selected topics.  Some of these individuals include:

A complete list of these moderators and panelists can be found here.

Certain Strategies for Uncertain Healthcare Times

The following are a sample of the sessions planned for the Annual Forum:

Payer Provider Operations – CMS Mandates & Provider Data Management Initiatives

Recent CMS call letters, proposed mandates and new state and federal level regulations regarding provider networks underscores the value and importance of addressing data quality via effective communication and collaboration between health plan payers and providers. Hear from panel members on approaches for ensuring network adequacy, complying with real-time provider directory updates and related impact of No Surprise Bill legislation sweeping the country.

Leading Edge Technology / Disease Management / Population Health

Disease management and Population Health has struggled in the past and now is giving way from identifying and matching people living longer with multiple chronic conditions to providing cost-effective, scalable mitigation and support services/products needed by this rapidly changing population. Panelists will discuss opportunities, challenges, and issues for improving clinical and costs via services and technologies addressing access to care, supporting interaction among constituents, and reducing costs via analytics, artificial intelligence and alternative/virtual reality services.

Pharmacy Costs / PBM and Rx Transparency

Prescription drugs are a fast-growing part of most large employers’ total medical spend and the increasing prevalence of high-deductible health plans have put on spotlight on the importance of Rx price transparency, benefit design and pharmacy benefit management practices. This panel will examine opportunities for managing the financial and non-financial/clinical aspects of prescription drugs, working in revolutionary ways with PBM’s, while ensuring optimal outcomes and member/patient satisfaction.

Specialty Networks and Risk Sharing at Scale

Value-based care programs and risk-sharing in accountable care organizations are core components for delivering and paying for care more effectively and efficiently. This panel will discuss and explore how opportunities and issues with specialty networks and support for risk-sharing at scale.

Precision Medicine and Behavioral Health Aspects of Substance Abuse/Opioids

As the use and abuse of opioids skyrockets, precision medicine technology that successfully stratifies patient risk by analyzing genetic and non-genetic (environmental & lifestyle) risk factors to accurately predict prescription opioid abuse show promise of helping physicians choose more effective treatments and reduce addiction risk while lowering cost. This panel will explore how health plans and providers can utilize precision medicine to achieve a new standard in healthcare delivery based on evidence-based insights and predictive analytics.

Digital Health & Consumer Engagement

Certain digital health technologies are rapidly becoming an integral way of connecting to and engaging with the healthcare consumer. Though still being decided, this panel will explore the digital technologies most likely to gain consumer acceptance, engagement and lead to real improvements in overall well-being, outcomes and cost-reductions.

Technology Innovation and Healthcare M & A Market Trends

Achieving scale via M & A deals and through dedicated ‘innovation programs” have been a popular way for health plans and health systems to create “quick-win” value.  And health plan/health system leaders must employ a smarter, more sophisticated scale equation to derive the most value from these approaches. This panel will review current trends in healthcare innovation and M & A activity and discuss risks and benefits of various value creation strategies.

Additional Forum Events and Opportunities

In addition to a knowledgeable group of healthcare visionaries and thought-leaders exchanging information, ideas and opinions with forum participants, participants at the 29th Annual Forum will enjoy other critical networking and perspective sharing events and opportunities including:

  • Meet and Greet at Thompson Hotel – Sunday night
  • Off-Site Reception with great Nashville music on Monday the 18th
  • Catered breakfasts, lunches and dinners each day of the forum
  • Nashville Late Night Party – Tuesday the 19th
  • Participate in identifying and selecting the 2017 HCEG Top 10*
  • Networking and open discussion with all speakers, moderators, panelists and forum attendees

For more information on the 2017 Annual Forum of the Healthcare Executive Group including registration, visit this page.

Healthcare Executive Group’s 2017 Annual Forum – Just Right!

By | Annual Forum, Healthcare Reform, Member Benefits, Top 10 | No Comments

The Annual Forum hosted by the Healthcare Executive Group (HCEG) is the Goldilocks of Healthcare Gatherings. It’s not too big like the HIMSS Conference and the AHIP Institute. It’s not too small and too narrowly focused like so many of the single topic, function-specific events taking place all over the United States on any given week of the year. HCEG’s Annual Forum is a well-crafted gathering covering an agenda presented by credible industry leaders to a manageable group of attendees in an intimate and comfortable setting. HCEG’s Annual Forum is Just Right.

The 2017 HCEG Annual Forum – It’s Just Right!

This year’s Annual Forum takes place in what’s arguably the Healthcare Capital of the United States: Nashville, TN! Healthcare executives and thought leaders representing health plans, health systems, provider organizations and physicians – along with a select set of healthcare vendors – will gather at the Thompson Hotel Nashville on September 18th through the 20th to participate in this Just Right event.

Here’s a sneak peek at the topics, speakers and valuable activities planned for the 2017 Annual Forum in Nashville. (*Sessions and Presenters Subject to Change)

Certain Topics in an Uncertain Healthcare Environment

Based on the HCEG Top 10 and recent survey’s completed by healthcare executives and others, HCEG board members have identified the following topics that will be addressed in various sessions during the forum:

  1. Value-Based Relationships leading to Payer/Provider Integration
  2. Payer Provider Operations – CMS Mandates & Provider Data Management Initiatives
  3. Specialty Networks and Risk Sharing at Scale
  4. Pharmacy Costs / PBM and Rx Transparency
  5. Precision Medicine and Behavioral Health Aspects of Substance Abuse/Opioids
  6. Leading Edge Technology / Disease Management / Population Health
  7. Technology Innovation and M&A Market Trends
  8. Total Consumer Health
  9. Harnessing Digital Health Technologies

Keynote Speakers

A number of well known AND well qualified individuals will be presenting at the Annual Forum and participating in various panels. While speaker arrangements are still be finalized, attendees can expect the following roles and industry focus to be represented:

  1. CEO of well known, nationwide health and wellness company
  2. Chief Marketing Officer of a Fortune 50 technology company
  3. Former executive director of national healthcare association
  4. Former leading official from the Centers for Medicare & Medicaid Services
  5. CEO of large multi-state healthplan
  6. Chief Medical Officer of large BCBS licensee
  7. President of national health care intelligence and policy consultancy

Evening Receptions

Besides the wonderful breakfasts and lunches catered each day of the forum, and the plentiful snacks and drinks available each day of the forum, a few other special events – all fueled with great food, drink and conversation – are part of the Annual Forum.

  • Sunday Evening: Meet and Greet at The Thompson Hotel
  • Monday Evening: Offsite Sponsor/Partner Reception
  • Tuesday Evening: “Late Night Nashville” Party

Come Join Us in Nashville This September!

For more information on the 2017 Annual Forum including membership in the healthcare executive group and registering for the Annual Forum, see this page. We hope you’ll join us.

Healthcare Executive Leadership Forum at Guidewell Innovation Center

Opportunities, Priorities & Challenges Facing Healthcare in 2017

By | Healthcare Reform, The Industry Pulse, Top 10, Uncategorized | No Comments

The HCEG Top 10 list of healthcare priorities, challenges and risks faced by healthcare industry executives is developed each year at HCEG’s annual forum. For the past seven years, the HCEG Top 10 list has served as the keystone for industry wide analysis, and subsequent research: The Industry Pulse, an annual survey initiative, conducted over the past seven years in partnership with Change Healthcare – a sponsor partner of the Healthcare Executive Group.

The Industry Pulse research survey is designed to gather additional insight on priorities and challenges facing healthcare industry constituents across the country and provide stakeholders across the healthcare spectrum real-world, actionable insight into near term obstacles and opportunities. Combined, the HCEG Top 10 list and The Industry Pulse encourage continuous and evolving dialog on the main issues and concerns facing member organizations.

The 7th Annual Industry Pulse Research Survey

On March 29th, a webinar provided an overview of highlights from The Industry Pulse was shared here to help industry leaders better understand the current healthcare environment, as well as to prepare for, and navigate, change. The webinar offered an initial interpretation of research survey results across the following topic areas:

  • The Current State of Clinical & Data Analytics (HCEG Top 10 Item #3)
  • Privacy & Security in a Data Driven Environment (HCEG Top 10 Item #4)
  • Customer Service: Cost vs Quality Transparency (HCEG Top 10 Item #5)

This post presents a recording of that webinar including the entire slide deck presentation and an infographic presenting some key findings from the 7th Annual Healthcare Industry research survey.

Webinar Recording

Presentation

Infographic

Healthcare industry insight recording healthcare industry pulse presentation deck healthcare industry pulse infographic

More Insight, Trends & Analysis

Over the following weeks and months, additional analysis and insight will be gleaned from The Industry Pulse and shared by HCEG and Change Healthcare. To stay abreast of the unique insight offered by the Healthcare Executive Group, the HCEG Top 10 list and The Industry Pulse research survey, be sure to subscribe to our newsletter and follow HCEG on Twitter, Facebook and LinkedIn.

How Total Consumer Health is Impacted by Technology and the Human Touch

By | 2-Total Consumer Health, 5-Transparency, Member Posts, Top 10, Value-Based Care | No Comments

healthcare executive group hceg medica healthedge total consumer health MACRA MIPS APM social determinants of health“Total Consumer Health” means improving ones overall medical, social, financial, and environmental well-being and was identified by HCEG members as the second item on the 2017 HCEG Top 10 list of priorities, challenges and opportunities facing healthcare executives.

Leveraging Medical, Social and Other Data

As value-based care continues to impact the provision of key healthcare services, health plans and providers are seeing an urgent need for improved collaboration centering on the individual member. Total consumer health increasingly relies on innovative technology systems to incorporate data based on life issues and social determinants of health. Providers and care givers must assess, capture and integrate key information that goes beyond mere observation.

By leveraging a mix of actionable data insights and on-the-ground support, health plans are in position to integrate critical technology with a high touch and hyper local approach to care coordination. Total consumer health outcomes are improved when key social determinants are combined with important medical information.

Learn more on Wednesday, April 19th at 2:00pm EDT

 

Join Dr. Alan Spiro, MD, MBA, Chief Medical Officer at Medica, and Harry Merkin, Vice President of Marketing at HealthEdge to learn:value based care total consumer health social determinants of health

  • The appropriate balance between high and low tech options for care coordination
  • How to incorporate innovative tools and methods to address social determinants of health and other factors
  • Real-world examples of innovative collaborative arrangements that are making a positive impact on outcomes

Presenters

Dr. Alan Spiro, MD, MBA – Chief Medical Officer, Medica

As Chief Medical Officer, Dr. Spiro has overall responsibility for the work of Medica’s Health Management segment. This includes working with Medica’s provider partners to develop new models of collaboration aimed at improving quality, patient experience and value. It also includes working with Health Management staff and leaders from other Medica segments to build on the work currently underway to improve the quality and cost of health care.  Follow Medica on Twitter.

Harry Merkin – Vice President, Marketing, HealthEdge

Harry Merkin is a senior marketing executive and is responsible for the company’s demand generation programs, strategic partnerships, product marketing and thought leadership initiatives. He also frequently represents HealthEdge as a speaker at industry conferences and events. Harry has collaborated with many transformative entities across the healthcare landscape including both payers and providers. Follow HealthEdge on Twitter.

Advancing Together: Healthcare Innovation in Wine Country

By | Healthcare Reform, The Industry Pulse, Top 10, Value-Based Care | No Comments

Healthcare innovation forum unitedag hceg hcexecgroup napa ca topics value-based-care

Note: This post was first published by Ferris Taylor on LinkedIn

It could have been the combination of a beautiful day in California’s Wine Country or just the extraordinary and varied perspectives of healthcare executives representing a true cross-section of American healthcare – payers, providers, vendors, purchasers and UnitedAg partners – that elicited deep discussion about value-based relationships and made the jointly sponsored Healthcare Executive Group (HCEG)-UnitedAG Health Innovation Forum such a successful event.  But whatever it was, the forum’s theme – Advancing Together – was clearly a spot-on phrase used to describe an informative and inspiring event.

UnitedAG’s hospitality and the diverse cross-section of attendees at UnitedAg’s Annual Meeting and Conference could not have set a more congenial and thought-provoking setting. Led by Kirti Mutatkar, UnitedAg CEO, Mike DeMore, Superior TPA’s Managing Director and Christopher McDonald, UnitedAg’s Director of Underwriting, the Health Innovation Forum kicked off an open dialogue of the critical issues and opportunities facing healthcare in 2017 and beyond.

The Healthcare Industry Pulse

After 30+ participants introduced themselves to each other, Ferris Taylor, HCEG Office of the Chair and Change Healthcare consultants, Chris Link and David Gallegos, presented highlights from the 7th Annual Industry Pulse Research survey. As is commonly said, a picture is worth 1000 words and Eris Weaver, a graphic recorder meeting facilitator captured many key points throughout the fast moving discussions.

Key research insights among the participants were shared on the impacts that clinical and data analytics can have on stakeholder interactions, workflows and especially on population health.  The transitions from more traditional risk management (disease and care management) to more 21st century tools and technologies were explored. Measures of success for the transition to value-based relationships were considered, especially those that will best serve consumers, healthcare providers and payers.  The Industry Pulse research also highlighted the roles that both cost and quality transparency will play in the future of healthcare.

Alignment of Incentives is Key

As revealed in the excellent graphics created by Eris Weaver as the discussions unfolded, “trust” was a key word arising multiple times.  Dr.  David DiLoreto, SVP at GE Healthcare and HCEG member, facilitated dialogue on the importance of more detailed innovations that value-based relationships demand. Dr. DiLoreto shared some insight experienced in Scandinavia and Denmark versus here in the U.S.

Population Health & Value-based Care

Dr. Arjun Chanmugam, Vice Chair of Johns Hopkins’ Integration and Health Care Transformation, Dr. David Nace, Chief Medical Officer at HCEG sponsor partner MarkLogic and Dr. Craig Brandman, CEO of StepOne Health, contributed their unique insights about the challenges and secrets of value-based health care.

More on Wednesday, March 29th, 2017

The morning of discussion in Wine Country was just the start of innovative thinking around value-based relationships.  Those discussions and more details from the Industry Pulse Research Survey will be shared via a webinar presented by HCEG and Change Healthcare on Wednesday, March 29th at 2:00 PM Eastern.

Free registration is available here.

Recapping the 2017 HIMSS Conference & Exhibition

By | HIMSS17, Top 10 | No Comments

The 2017 HIMSS Conference & Exhibition held last week in Orlando, Florida drew an official 42,287 attendees. With almost 500 educational sessions and nearly 1300 vendors of all sorts of technology products and services, it wasn’t hard to feel overwhelmed and leave the conference thinking that you somehow missed something important and of potential value to your organization.

Thankfully, there’s no shortage of recaps, summaries and post-conference analyses and opinion pieces that can serve to fill in any blanks. It’s just a matter of filtering out the thinly veiled marketing pieces and clearly biased opinion posts. And, as is a growing feature of more and more conferences, a large amount of content like slide decks, video and audio recordings are available.

This post provides a cross-section of articles recapping and summarizing the 2017 HIMSS Conference & Exhibition. These articles are from healthcare advisory firms, industry media, individuals and vendors of healthcare IT products and services. Also included are instructions on how to access any presentation materials that may be available from the HIMSS educational sessions.

Major Themes Align w/ HCEG’s Top Ten List

A quick review of the 20 or so “HIMSS conference summaries” listed below reveals that the major themes of the 2017 HIMSS conference are closely aligned with the 2017 HCEG Top Ten list developed by HCEG members. In fact, with the exception of “uncertainty,” the first four items on HCEG’s top 10 list are among the top five themes at the 2017 HIMSS Conference. And, considering that the HCEG Top 10 List was derived in September of last year prior to the U.S. Presidential election, HCEG members are batting 1000 with their assessment of the top challenges facing the healthcare system in the United States.

hceg hcexecgroup healthcare top 10 healtyhit hitsmTop Themes at 2017 HIMSS Conference

  1. Value-based Care & Reimbursement
  2. Artificial intelligence/Analytics/Machine Learning
  3. Cybersecurity
  4. Consumerism & Patient Engagement
  5. Uncertainty

In regards to the ‘uncertainty’ surrounding healthcare in the United States, Rachel Arndt and Joseph Conn of Modern Healthcare have an interesting article titled “Questions and uncertainty cloud normally sunny HIMSS” that offers the idea that current levels of uncertainty aren’t just due to the presidential election but also exacerbated by vagaries in the 21st Century Cures Act and complexities associated with precision medicine, genomics and the demands for interoperability.

HIMSS Conference Summaries & Recaps

Industry Advisory Firms

“HIMSS17: Little Less Hype, More Focus on Value” – Chilmark Research

“Heard at HIMSS 2017” – Oliver Wyman

“Insights from HIMSS 2017” – Greyhealth Group

Industry Media Outlets

“What issues dominated HIMSS17? We asked, you answered” – Becker’s Health IT & CIO Review

“Emerging trends at HIMSS—focusing on practical uses of IT” – Health Data Management

“HIMSS 2017 buzz ranges from patient engagement to AI, machine learning” – Search HealthIT

“HIMSS17: How tech tools can aim for better patient experience” – HealthcareDIVE

“12 top technology trends from HIMSS17” – Health Data Management

“HIMSS 2017: Telehealth, remote monitoring and home care help providers meet patients where they are” – FierceHealthcare

“A look back at HIMSS17: Most impactful insights from thought leaders in Orlando” – Healthcare IT News

Individuals

“Machine learning is the new ‘plastics’ and four more HIMSS17 observations” – Dr. John Halamka

“HIMSS17 Recap: AI Disruption in Patient Experience and Beyond” – Senem Guney

“Things I learned at HIMSS17” – Neil Versel

Vendors (Who aren’t being too ‘salesy’)

“Reflections on HIMSS 2017: Same Same, but Different” – Datica

“The Hottest Topics at HIMSS17” – Spok

“3 Takeaways from HIMSS17” – Dimensional Insight

“HIMSS 2017 Top 10 Themes and Highlights” – Kinvey

Interesting Video & Audio Clips from HIMSS17

Ginni Rometty Keynote at HIMSS 2017 – From IBM

HIMSS17: Full Event Highlights – HIMSS Media

“Episode 12: Bonus – HIMSS 2017 Insights and Recap, Part 1” – HealthBox

Accessing Conference Presentation Materials

If a specific educational session had any handouts available and if the presenter(s) gave permission, then HIMSS has made the handouts available for download – whether you attended the conference or not. To access handouts from a specific session, use this link to search for a specific session. Then click on the title of the session to display details about the session. If any materials are available, click on ‘Download Session Handout.”

HIMSS17 healthit hitsm healthcare technology hceg hcexecgroup session-details

But wait! There’s more!

Two additional interesting and potentially use artifacts associated with the 2017 HIMSS Conference & Exhibition include the following:

“2017 HIMSS Leadership and Workforce Survey”

“684,657,317 Impressions of HIMSS17” – Adam Bazer of HIMSS

Be sure to follow the Healthcare Executive Group on Twitter, FaceBook and LinkedIn where we share healthcare-related information, insight and commentary on a regular basis. For more information about becoming a member of the Healthcare Executive Group, check out HCEG’s 2017 Membership Guide.

The Future of the State Exchanges: Post Election

By | Healthcare Revolution, Top 10 | No Comments

Ferris W. Taylor, HealthCare Executive Group Office of the Chair and Past COO, Arches Health Plan presented “The Future of the State Exchanges: Post Election” at a special pre-conference event of the 2017 American Association of Payers, Administrators & Networks (AAPAN) Annual Forum in Tuscon, AZ on January 28th, 2017.

In his presentation – which can be found here – Ferris shared his real-world experience and perspective on state-based health insurance exchanges and how exchanges in particular and the ACA in general may be impacted in the coming months and years. Ferris admitted that he needed to look into his crystal ball for ‘assistance’ on a few of his thoughts. Some highlights from the presentation and ensuing discussions with forum attendees include:

  1. The ‘Affordable Care Act’ could also have been titled the ‘Accessible Care Act’

Access alone is not enough. The Triple Aim dictates that Access, Cost and Quality must be simultaneously addressed in order for true healthcare reform to be achieved.

  1. State-based Exchanges are better positioned than others

States that implemented their own exchanges are better positioned to respond to any reform approach ultimately decided by the Administration and Congress.

  1. Confidence in the Public Exchange has been falling dramatically year over year

Ferris shared some preliminary results from The Industry Pulse, an annual research survey hosted by Change Healthcare that is based on HCEG’s yearly Top 10 list, and pointed out that the three exchange-related items that actually improved year over year were items within control of health plans:

  1. Direct Sales (Web-based)
  2. Single Payer Private Exchanges
  3. Storefront/Retail
  1. Insurance Market Reform Options and Market Support Considerations

Ferris shared two information-packed slides outlining various health care reform options being floated by President Trump, HHS nominee Tom Price, Speaker Paul Ryan and others – including the  ACA Replacement plan proposed by Bill Cassidy (R-LA) and Susan Collins (R-ME) which would largely give individual states the option to continue operating under existing ACA regulations.

Look closely…that’s a turtle under there!

  1. Trigger Points & Timeline – and Things to Watch

Ferris and the attendees had a lively discussion surrounding key ‘trigger points’ related to healthcare reform and some ‘Things to Watch.’ See the presentation here for more information on these two presentation topics.

Additional Info on Potential Impact to ACA and Health Insurance Exchanges

“Healthcare Triage: Fixing the exchanges”The Incidental Economist@IncidentalEcon

“Milliman identifies six key questions arising from the Trump/ACA executive order” – Milliman @millimaninsight

“What’s Next for U.S. Healthcare Under Trump?”LEK @LEK_Consulting

“President Trump and the Affordable Care Act: What Happens Now?” –  Schulte Roth & Zabel – @SRZLawFirm

Check out the following for more information on:

Ferris W. Taylor

Healthcare Executive Group

Benefits of being an HCEG member