2020 HCEG Top 10 List. Industry Pulse. HealthCare Executive Group. Costs & Transparency, Consumer Experience, Delivery System Transformation, Data & Analytics, Interoperability, Consumer Data Access, Holistic Individual Health, Next Generation Payment Models, Accessible Points of Care, Healthcare Policy, Privacy, Security

2020 HCEG Top 10 List – Preliminary Insight & Overview of What’s to Come

By | Annual Forum, HCEG Top 10, The Industry Pulse | No Comments

On September 9th through the 11th, healthcare executives and champions of transforming the healthcare system met in Boston, MA for the 31st Annual Forum of the HealthCare Executive Group. As has been the case for over a decade, forum participants discussed and defined the challenges, issues, and opportunities facing their organization. These items were then ranked by participants to create the 2020 HCEG Top 10 list as noted in this press release.

Preliminary Insight on the 2020 HCEG Top 10 List

In this post, we’ll share an overview of the items on the 2020 HCEG Top 10. Some insight on new entrants on the list, items rising or falling in perceived importance – or falling off the list. And information on what many forum participants feel are foundational or ‘table stakes’ items for today’s healthcare organizations.

New Entrants – And the Marriage of Previous Entrants

As Ferris Taylor, HCEG’s executive director shared with Jacqueline LaPointe of xtelligent Healthcare Media in this recent article on the 2020 HCEG Top 10: “The Top 10 list recognizes that we’re starting to merge or to recognize that some of these top ten priorities are actually very intertwined. They connect with each other.” 2020 HCEG Top 10 List. Industry Pulse. HealthCare Executive Group. Costs & Transparency, Consumer Experience, Delivery System Transformation, Data & Analytics, Interoperability, Consumer Data Access, Holistic Individual Health, Next Generation Payment Models, Accessible Points of Care, Healthcare Policy, Privacy, Security

Accordingly, this year’s Item #3 “Delivery System Transformation” was discussed as a combination of last year’s Item #3 “Population Health Services” and Item #7 “External Disruption.” Participants felt that meaningful transformation will not just come from external entities but also through scalable partnerships that address both medical and non-medical services.

Similarly, Item #7 “Holistic Individual Health” was considered a subset of last year’s Item #2 “Total Consumer Heath.”

Previous Entries Rising or Falling in Importance

“Value-based Payments” – ranked #4 on last year’s list was replaced with Item #7 “Next Generation Payment Models” and dropped a few spots to #7. Participants felt that the label ‘value-based’ was too narrow and becoming an insufficiently defined, worn-out phrase.

Last year’s Item #9 “Opioid Management” did not explicitly rank on this year’s 2020 HCEG Top 10. While clearly a major issue and challenge for healthcare organizations, substance use disorders were considered to be addressed in Item #6 “Holistic Individual Health.”

Table-Stakes/Foundational Functionality on the 2020 HCEG Top 10 List

Participants in developing the 2020 HCEG Top 10 list felt that several items from previous years should really be considered as foundational to addressing all their challenges, issues, and opportunities. These include the following:

Data & Analytics – Previously Ranked #1 on the 2019 & 2018 HCEG Top 10 lists

As Ferris Taylor, HCEG’s executive director shared with Jacqueline LaPointe in the above-referenced article :

“We’re seeing a much larger focus on digital technologies and taking advantage of the analytics, data, and the technology that is out there. Those have changed quite dramatically in the last five years or so. Data is much more readily available and it’s broader than just administrative data. We now have clinical data, lab data, social, economic, and demographic data. The analytical tools also are much more sophisticated.”

Privacy & Security – Ranked as #10 in 2020 and 2019

This item received a lot of discussion with many participants feeling it should be ranked #1. Like “Data & Analytics,” the majority of participants felt that addressing privacy and security are table stakes for today’s healthcare organizations.

RELATED: The 2019 HCEG Top 10 List of Healthcare Challenges, Issues & Opportunities

What’s Next for the 2020 HCEG Top 10 List?

The 2020 HCEG Top 10 list drives the physical and digital events and content produced by HCEG throughout the year. This includes our Executive Leadership Roundtables, webinars, conference presentations, blog posts, and other content. Stay tuned to this blog and consider subscribing to our eNewsletter for more information on the challenges, issues, and opportunities facing today’s healthcare leaders and champions.

10th Annual Industry Pulse Research Survey

Perhaps the most noteworthy use of the HCEG Top 10 is that it serves as the basis for a research survey – The Industry Pulse – produced in conjunction with Change Healthcare – one of HCEG’s long-time sponsor partners. The results of the Industry Pulse can provide valuable, relevant data-driven advice and end-to-end industry insights. Healthcare leaders can use the list to identify opportunities to navigate our rapidly evolving healthcare system.

This research survey is currently being developed and will be available to industry champions next month. See last year’s Industry Pulse survey here and stay tuned for more.

RELATED: The Pulse of the Healthcare Industry for 2019

Session at 2019 AHIP Consumer Experience & Digital Health Forum

HCEG members will be presenting a session at the upcoming AHIP Consumer Experience & Digital Health Forum in Chicago on December 10-11, 2019, at the Swissotel. The session titled “Top 10 Challenges, Issues, and Opportunities as Identified by Healthcare Executives” will expound on the 2020 HCEG Top 10 and provide the following audience takeaways:

  1. Additional insight on what a group of health plan leaders considers to be their top challenges, issues, and opportunities for 2020 and beyond.
  2. Understand how challenges facing health plan leaders have evolved over the last ten years.
  3. An overview of some of the ways other health plan leaders are transforming and innovating their organizations.
  4. An understanding of challenges, issues, and opportunities health plan leaders may be facing but are not aware of

Stay tuned for more information on this event.

 

Appian. The Doctor Can’t See You Now: New Ways to Speed Up and Improve Provider On-Boarding. HCEG Webinar Series Event. Healthcare Executive Group. Low-code platforms. Provider On-Boarding onboarding. physician revenue, provider directory inaccuracies, denials. revenue cycle. credentialing verification. RPA robotic process automation AI

Speeding Up and Improving Provider Onboarding Processes

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Many healthcare organizations struggle with credentialing and onboarding healthcare providers quickly. Delays can have a negative ripple effect for patients and physicians alike. Increased wait times lead to canceled appointments, reduced clinician revenue, and customer dissatisfaction. Inaccuracies can result in denied claims and fines. Right now, healthcare organizations need tools for automating and standardizing provider onboarding processes —while minimizing risk to the revenue cycle and operations.

From application processing to new-hire paperwork and credentialing verification, streamlining these tasks, and using robotic process automation and AI to get there, is the future for streamlining provider onboarding processes.

So, unless your provider onboarding processes are effective and efficient, patients may not hear the most sought after phrase at the doctor’s office: “The doctor will see you now!

The Doctor Can’t See You Now: New Ways to Speed Up and Improve Provider Onboarding Processes

Sign up now to join Appian, Bits In Glass, and Luxoft for this HCEG Webinar Series event: The Doctor Can’t See You Now: New Ways to Speed Up and Improve Provider On-Boarding. In this live webinar, you’ll learn more about how to streamline your onboarding healthcare providers. You’ll hear from Appian’s healthcare team, including Payer and Provider Industry Leaders Cate McConnell and Fritz Haimberger.

Also in this webinar, Ryan VanDePutte from Bits In Glass and Kirsten Prucha from Luxoft will share best practices and their experience in the healthcare field, as well as how to improve operational effectiveness for other healthcare processes.

You’ll also hear first hand how webinar panelists have worked with healthcare organizations to improve their provider onboarding processes and how these processes helped improve patient and member outcomes. Discover how enhancing your provider onboarding processes can be a key step in the journey toward digitally transforming your enterprise using robotic process automation and AI.

Attendees will have an opportunity to ask questions and all webinar registrants will receive a recording of the webinar regardless as to whether they can attend or not. Learn more about the webinar and sign up here.Provider Onboarding Processes. Appian. The Doctor Can’t See You Now: New Ways to Speed Up and Improve Provider On-Boarding. HCEG Webinar Series Event. Healthcare Executive Group. Low-code platforms. Provider On-Boarding onboarding. physician revenue, provider directory inaccuracies, denials. revenue cycle. credentialing verification. RPA robotic process automation AI

RELATED: Using Low-Code Development Platforms to Boost Patient and Member Engagement

About Our Sponsor Partner Appian

Appian provides a low-code development platform that accelerates the creation of high-impact business applications. Many of the world’s largest organizations use Appian applications to improve customer experience, achieve operational excellence, and simplify global risk management and compliance. For more information, visit www.appian.com.

National Health IT Week. NHITWeek. HealthCare Executive Group (HCEG). Healthcare Information Management Systems Society (HIMSS). Population Health. Public Health. Telehealth. Executive Leadership Roundtables (ELR). Webinar Series Events. HCEG Top 10 List. Industry Pulse.

National Health IT Week Supported by HealthCare Executive Group

By | HCEG Top 10, Health Literacy, Member Benefits, National HealthIT Week, Partner Events, The Industry Pulse | No Comments

This week of September 23 – 27, 2019 is National Health IT Week – a collaborative, partner-driven event started a few years ago by the Healthcare Information Management Systems Society (HIMSS) to promote the awareness and demonstrate the use of information technology in:

  • Advancing Public and Population Health
  • Modernizing the Public Health Infrastructure
  • Accelerating Workforce Development
  • Expanding Access to Broadband and Telehealth

The HealthCare Executive Group (HCEG) is pleased to partner with HIMSS in supporting healthcare champions and leaders this week – and throughout the year – as they commit to supporting healthy communities through the power of information and technology.

Supporting Information Exchange, Networking & Content Development

Like the mission of NHIT Week, for the past 30+ years ago the HealthCare Executive Group has engaged like-minded individuals and their companies to promote the exchange of information, ideas, opinions, and experiences among healthcare stakeholders. To help accomplish this, HCEG offers its members and the healthcare community at large, the following events, content and networking opportunities throughout the year:

Annual Forum

Our 31st Annual Forum was just held in Boston, MA on September 9-11, 2019. See information from the forum here and subscribe to our newsletter for more info including video interviews.

Executive Leadership Roundtables (ELR) at major healthcare events

Throughout the year, HCEG hosts ELR’s with approximately 50 to 75 participants. For the remainder of 2019, HCEG will host ELR’s at the 2019 HLTH Forum on 10/30 and the AHIP 2019 Consumer Experience & Digital Health Forum in early December.

RELATED: Leadership, Trust & Skills in Overcoming Obstacles to Radical Innovation in Healthcare

Webinar Series Events

Also throughout the year, HCEG hosts Webinar Series Events. Upcoming webinars include:

“The Doctor Can’t See You Now: New Ways to Speed Up and Improve Provider On-Boarding” – Thurs, Oct 3rd at 11:00 am PT /2:00 pm ET

“We Can Stop Diseases, But Can We Stop The Fax?” – Thurs, October 17th at 11:00 am PT /2:00 pm ETNational Health IT Week. NHITWeek. HealthCare Executive Group (HCEG). Healthcare Information Management Systems Society (HIMSS). Population Health. Public Health. Telehealth. Executive Leadership Roundtables (ELR). Webinar Series Events. HCEG Top 10 List. Industry Pulse.

Presenting Sessions at Major Healthcare Conferences

HCEG hosted a series of six sessions comprising the CIO & CTO Strategy track at this years 16th World Health Care Conference. And HCEG will be presenting a session at AHIP’s 2019 Consumer Experience & Digital Health Forum.

Original and Curated Content

HCEG leadership, members, sponsor partners, and other industry champions create and curate content via blog posts and social channels like Twitter and LinkedIn

HCEG Top 10 List

The annual HCEG Top 10 list of opportunities, challenges, and issues facing executives of health plans, health systems, and provider organizations in the United States serves as the framework for continuous and evolving dialog among HCEG members, associates and other healthcare champions throughout the year. It also serves as the basis for the Industry Pulse research survey. The formal release of the 2020 HCEG Top 10 list took place earlier this month at our 31st Annual Forum.

For more information on the 2020 HCEG Top 10, see this press release and look for more on the 2020 HCEG Top 10 and the upcoming Industry Pulse research survey.

RELATED: How Healthcare Leaders Leverage the 2019 HCEG Top 10 List

Help Spread the Word About National Health IT Week

Join the conversation on advancing the improvement of healthcare this NHIT Week and all year long. For more information, insight, ideas, and commentary about National Health IT Week, healthcare, healthcare information technology and the digital transformation of healthcare, consider following us on Twitter and LinkedIn – and subscribe to our eNewsletter. You can learn more about #NHITWeek and related events here

And consider becoming a member of the HealthCare Executive Group today. HCEG offers both company and individual memberships.  Learn more here.

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Executives, Policymakers & Thought Leaders Address Healthcare Innovation and Disruption

By | Conferences, HCEG Top 10, Partner Events, The Industry Pulse | One Comment

The HealthCare Executive Group (HCEG) has been convening and supporting leaders of health plans, health systems, and provider organizations for over three decades. Similarly, and for nearly two decades, the World Health Care Congress has been connecting leaders from all parts of the health care ecosystem to catalyze and support relationships that ultimately transform the delivery, affordability, and quality of health care. And next month starting April 28th, the 16th Annual World Health Care Congress (WHCC) convenes in Washington, DC with over 1,500 of the industry’s best and brightest minds gathering to learn from peers, form new relationships, share insights and strategies, and discuss policy, innovation, and disruption impacting individual organizations and the healthcare industry as a whole.

Special discount to 16th Annual World Health Care Congress when registering with HCEG2019

HCEG Partners with WHCC on CIO & CTO Strategy Track

In this year’s 2019 World Health Care Congress, the HealthCare Executive Group is pleased to partner with WHCC to provide and moderate the CIO & CTO Strategy Track – a series of sessions designed to bring together policymakers, technology leaders, and health plan and health system professionals supporting enterprise decisions around information technology. The sessions presented in this track will be based on select items on the 2019 HCEG Top 10 list of challenges, issues, and opportunities facing healthcare leaders.Healthcare Innovation and Disruption, HealthCare Executive Group, HCEG, 16th Annual World Health Care Congress (WHCC), CIO & CTO Strategy Track, innovation, disruption. healthcare champions, Data Analytics, Pharmacy Costs and Transparency, Importance of Useable Technology, Cybersecurity, HCEG Top 10, Center for Healthcare Innovation (CHI), International Association of Innovation Professionals,

This post provides some insight into CIO & CTO Strategy Track sessions, the healthcare champions who will be presenting and participating in the various sessions, and presents a unique discount offer for HCEG members and associates considering attending this high-profile healthcare event.

Digital Technology – The Foundation of Healthcare Innovation and DisruptionHealthcare Innovation and Disruption, HealthCare Executive Group, HCEG, 16th Annual World Health Care Congress (WHCC), CIO & CTO Strategy Track, innovation, disruption. healthcare champions, Data Analytics, Pharmacy Costs and Transparency, Importance of Useable Technology, Cybersecurity, HCEG Top 10, Center for Healthcare Innovation (CHI), International Association of Innovation Professionals,

While most of the sessions at the WHCC are focused on strategy, leadership, business transformation, and policy, the sessions in the CIO & CTO Strategy track will share insight, ideas, and actionable information on digital technology-related topics identified by HCEG members and associates in the 2019 HCEG Top 10 list – specifically:

  • Data Analytics (Top 10 Item #1)
  • Importance of Useable Technology (Top 10 Item #5)
  • Pharmacy Costs and Transparency (Top 10 Item #6)
  • External Market Disruptors (Top 10 Item #7)
  • Cybersecurity (Top 10 Item #10)

In addition, HCEG’s board chair Kim Sinclair, executive director Ferris Taylor, and board member Alan Abramson will share insights on the 2019 HCEG Top 10 list of primary challenges, issues, and opportunities.

Technology-Focused Sessions Supporting Healthcare Innovation and Disruption

There are eighteen different tracks at the 16th Annual World Health Care Congress – something for everyone that can be mixed and matched to meet specific areas of interest and need. Use HCEG2019 when you register here to receive a discount not generally available to everyone.Healthcare Innovation and Disruption, HealthCare Executive Group, HCEG, 16th Annual World Health Care Congress (WHCC), CIO & CTO Strategy Track, innovation, disruption. healthcare champions, Data Analytics, Pharmacy Costs and Transparency, Importance of Useable Technology, Cybersecurity, HCEG Top 10, Center for Healthcare Innovation (CHI), International Association of Innovation Professionals,

Here are the sessions in the CIO & CTo Strategy Track that HCEG has partnered with the World Health Care Congress to present:

Optimize Information Sharing to Generate Real Value from Data (HCEG Top 10 Item #1)

Tues, April 30th at 11:25 am

Latecia Engram, Lead of the ReImagine Data Insights Initiative at HHS’s Office of the Chief Technology Officer will share a first-hand overview of how HHS assessed its information sharing processes and developed a roadmap for greater efficiency and effectiveness. Latecia will also share insight into the foundational work that must happen before any organization can truly use data as an asset.Healthcare Innovation and Disruption, HealthCare Executive Group, HCEG, 16th Annual World Health Care Congress (WHCC), CIO & CTO Strategy Track, innovation, disruption. healthcare champions, Data Analytics, Pharmacy Costs and Transparency, Importance of Useable Technology, Cybersecurity, HCEG Top 10, Center for Healthcare Innovation (CHI), International Association of Innovation Professionals,

How Do You Value a Life Saved? – Pharmacy Costs and Transparency (HCEG Top 10 Item #6)

Tues, April 30th at 1:35 pm

Lynn Hanessian, Board Member at the Center for Healthcare Innovation (CHI) will moderate a discussion with Nichole White, VP of Health Services at Medica and David A. DiLoreto, MD, HCEG board member and Principal at Sg2. They’ll discuss how outcomes and costs associated using technology to increase transparency and value in the fastest growing segment of healthcare costs – pharmacy.Healthcare Innovation and Disruption, HealthCare Executive Group, HCEG, 16th Annual World Health Care Congress (WHCC), CIO & CTO Strategy Track, innovation, disruption. healthcare champions, Data Analytics, Pharmacy Costs and Transparency, Importance of Useable Technology, Cybersecurity, HCEG Top 10, Center for Healthcare Innovation (CHI), International Association of Innovation Professionals,

Useable Tech: Develop and Deploy Solutions that Fit into Your Member’s or Patient’s Life (HCEG Top 10 Item #5)

Mon, April 29th at 1:40 pm

Brett Trusko, Founder of the International Association of Innovation Professionals (IAOIP) and Editor-in-Chief of the International Journal of Innovation Science and Kevin Pereau, Founder and CEO of Transcend IT Health will discuss technology’s role in addressing member and patient needs.

Insight and examples of why using technology for technology’s sake simply do not work will be shared along with a discussion of machine language and artificial intelligence’s promise in flagging fraudulent activity more quickly; alleviating waste and abuse.Healthcare Innovation and Disruption, HealthCare Executive Group, HCEG, 16th Annual World Health Care Congress (WHCC), CIO & CTO Strategy Track, innovation, disruption. healthcare champions, Data Analytics, Pharmacy Costs and Transparency, Importance of Useable Technology, Cybersecurity, HCEG Top 10, Center for Healthcare Innovation (CHI), International Association of Innovation Professionals,

Cybersecurity – Think Beyond Enterprise and Employee Training (HCEG Top 10 Item #10)

Mon, April 29th at 2:30 pm

Jothi Dugar, Chief Information Security Officer in the Office of the Director at the NIH Center for Information Technology will join HCEG board member Eric Decker, Sr VP of IT & CIO at Independent Health, and HCEG Secretary Tim Thull, Sr VP & CIO at Medica to discussion cybersecurity – ranked #10 on the 2019 HCEG Top 10.

Discussion topics include:

    • Addressing cybersecurity at the end-user level by considering the psychology of cybersecurity and how to optimize your workforce against threats
    • What’s holding health care back from sophisticated approaches to providing private, secure PHIHealthcare Innovation and Disruption, HealthCare Executive Group, HCEG, 16th Annual World Health Care Congress (WHCC), CIO & CTO Strategy Track, innovation, disruption. healthcare champions, Data Analytics, Pharmacy Costs and Transparency, Importance of Useable Technology, Cybersecurity, HCEG Top 10, Center for Healthcare Innovation (CHI), International Association of Innovation Professionals,

Healthcare Innovation and Disruption Highlighted in HCEG Top 10 List & Industry Pulse

On Tuesday, April 30th at 2:25 pm, HCEG board chair Kim Sinclair, CIO at BMC HealthNet Plan, executive director Ferris Taylor, and board member Alan Abramson, Sr VP of IT & CIO at HealthPartners and Co-Chair of the Minnesota eHealth Advisory Committee will present ‘The HCEG Reveal: What CIOs and CTOs Care about Most in 2019 (and Why You Should Too).’ In this session, an overview and their insight on the 2019 HCEG Top 10 list of challenges, issues, and opportunities facing healthcare executives in 2019 will be shared including an overview of the impact the HCEG Top 10 can have on members, patients, providers, and others in our increasingly digital world.

The 9th Annual Industry Pulse Survey – Perspectives on Healthcare Innovation and Disruption9th Annual Industry Pulse survey. 2019 HCEG Top 10 List. Top challenges, issues and opportunities facing healthcare leadership.

Attendees of ‘The HCEG Reveal’ session will also enjoy insight and commentary on the 2019 Industry Pulse research survey – an annual survey based on the 2019 HCEG Top 10 and scheduled for release in the weeks before the World Health Care Congress event. This 9th instance of the Industry Pulse looks not only at the marketplace challenges, trends, opportunities, and investments reported by industry leaders but also compares and contrasts those findings with what was uncovered in past Industry Pulse surveys.

RELATED: The 2019 HCEG Top 10 List of Healthcare Challenges, Issues & Opportunities

More Details on 16th Annual World Health Care Congress and CIO & CTO Strategy Track

Here’s additional information on the 16th Annual World Health Care Congress. Feel free to reach out to us or contact WHCC if you have any questions regarding registration for this world-class healthcare event.

Conference WebsiteConference BrochureAgendaAgenda Snapshot
SpeakersEvent Hashtag: #WHCC19Twitter: @WHCCEventsContact WHCC

Special Discount for HCEG Members & Associates

HCEG is pleased to offer its members and associates a special discount to this year’s 16th Annual World Health Care Congress. Use HCEG2019 when you register here to receive a discount not generally available to everyone.Healthcare Innovation and Disruption, HealthCare Executive Group, HCEG, 16th Annual World Health Care Congress (WHCC), CIO & CTO Strategy Track, innovation, disruption. healthcare champions, Data Analytics, Pharmacy Costs and Transparency, Importance of Useable Technology, Cybersecurity, HCEG Top 10, Center for Healthcare Innovation (CHI), International Association of Innovation Professionals,

Connect w/ HealthCare Innovators and Disruptors at 16th Annual World Health Care Congress

As uncertainty retains its grip on the healthcare sector, healthcare leaders now – more than ever – need to stay on top of the policies, regulations, technologies, and trends shaping the market. Consider joining your peers at the 16th Annual World Health Care Congress on April 28th in Washington, DC and register today!

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Stay Connected with HealthCare Innovators and Disruptors

Healthcare leaders and those championing the transformation of healthcare can subscribe to our eNewsletter to stay abreast of information, events, and networking opportunities in 2019 and beyond.

RELATED: What’s In Store for HealthCare Executive Group Members in 2019?

HCEG HealthCare Executive Group programs, partnerships, and networking opportunities for our members, associates and sponsor partners in 2019 and beyond.

What’s In Store for HealthCare Executive Group Members in 2019?

By | Annual Forum, Executive Leadership Roundtable, HCEG Top 10, Member Benefits, The Industry Pulse | One Comment

The challenges, issues, and opportunities facing the United States healthcare industry change and grow every day. As part of our ongoing mission to support and serve healthcare executives and industry leadership, the HealthCare Executive Group (HCEG) is pleased to share some information on some of the programs, partnerships, and networking opportunities we have planned for our members, associates and sponsor partners in 2019 and beyond.

New Membership Model to Grow & Strengthen the HealthCare Executive Group

HCEG leadership have been working on evolving HCEG’s membership model to bring more value to the healthcare executives, decision makers, influencers and thought leaders who’ve made up HCEG’s membership for the past 30 years. Offering greater value to a wider range of individuals and companies in the most cost-effective way possible is our goal and our new model will be announced within the next several weeks. As with everything we do, we’ll be focusing on sharing information and supporting networking opportunities based on the HCEG Top 10 list.

Partnering with Other Healthcare Industry Conveners

Historically, HCEG has leveraged partnerships with complimentary associations and event organizers serving the needs of healthcare industry leaders. For instance, in previous years we’ve American Association of Payers, Administrators & Networks (AAPAN) America’s Health Insurance Plans (AHIP) Center for Healthcare Innovation (CHI) Frost & Sullivan (F&S) HLTH Future of Healthcare Forum (HLTH) Health Plan Alliance (HPA) International Association of Innovation Professionals (IAOIP) UnitedAg (UnitedAg) Workgroup for Electronic Data Interchange (WEDI) World HealthCare Congress (WHCC)provided speakers, panelists, content, promotional and other support to the following organizations – and will be doing the same in 2019:

  • American Association of Payers, Administrators & Networks (AAPAN)
  • America’s Health Insurance Plans (AHIP)
  • Center for Healthcare Innovation (CHI)
  • Frost & Sullivan (F&S)
  • HLTH Future of Healthcare Forum (HLTH)
  • Health Plan Alliance (HPA)
  • International Association of Innovation Professionals (IAOIP)
  • UnitedAg (UnitedAg)
  • Workgroup for Electronic Data Interchange (WEDI)
  • World HealthCare Congress (WHCC)

In 2019 and beyond, we’re working on expanding these existing – and new – partnerships to leverage and promote the mission, goals, strengths, and membership of our unique – yet complimentary – organizations.

More Intimate, Focused, Regional Events for Healthcare Executives

Beyond the Annual Forum and the Executive Leadership Roundtable (ELR) events we host throughout the year, HCEG is exploring opportunities to partner with some national and regional healthcare associations and member-based organizations to host s additional, informal information sharing and networking events.

It’s clear that leveraging a venue attended by healthcare executives and providing a supportive environment for those individuals to meet with each other and share information is a valued service.

9th Annual Industry Pulse survey. 2019 HCEG Top 10 List. Top challenges, issues and opportunities facing healthcare leadership.Results of the 2019 Industry Pulse Research Survey

The results of the 9th Annual Industry Pulse survey will be released in the next month or so. This important industry survey is based on the 2019 HCEG Top 10 List and offers a deeper dive into the top challenges, issues, and opportunities facing healthcare leadership. Here’s last year’s Industry Pulse report.

To be sure to receive the results of this survey and to keep abreast of industry insight and best practices, become a subscriber to our eNewsletter.

More Collaborative, Curated & Co-authored Content

For 2019, we’re actively identifying members, industry advisors, and sponsor partners who we feel have valuable knowledge, ideas and opinions to share via our webinars, blog posts, and other distribution channels. We’re also exploring the use of both live and pre-recorded audio and video as a means to provide an enriched approach for sharing on the 2019 HCEG Top 10 challenges, issues, and opportunities.

If you’re interested in learning more about contributing your thought leadership, or if you just have an idea for something you think may be of particular value and interest to healthcare leaders, please reach out to us here.

Influence the Future of Healthcare: Take the 9th Annual Industry Pulse Survey

By | Annual Forum, HCEG Top 10, The Industry Pulse | No Comments

HCEG Top 10. Industry Pulse Survey. Challenges, issues, opportunities healthcare industry. Data & Analytics, Total Consumer Health, Population Health Services, Value-based Payments, The Digital Healthcare Organization, Rising Pharmacy Costs, External Market Disruption, Operational Effectiveness, Opioid ManagementShare YOUR Insight on the Challenges, Issues, & Opportunities Healthcare is Facing in 2019

For the last ten years at our Annual Forum, healthcare executives of health plans, health systems and provider organizations and industry thought leaders have discussed and identified the current challenges, opportunities, and issues facing healthcare organizations. These challenges, issues, and opportunities are embodied in the HCEG Top 10 list. In addition to driving content development, webinars, our social media presence, and in-person events that HCEG hosts throughout the coming year, the HCEG Top 10 list also serves as the basis for the Industry Pulse – a research survey co-sponsored by the HealthCare Executive Group and our sponsor partner Change Healthcare.HCEG Top 10. Industry Pulse Survey. Challenges, issues, opportunities healthcare industry. Data & Analytics, Total Consumer Health, Population Health Services, Value-based Payments, The Digital Healthcare Organization, Rising Pharmacy Costs, External Market Disruption, Operational Effectiveness, Opioid Management

Insight, Experiences & Opinions On 2019 HCEG Top 10 List

The Industry Pulse survey presents and collects additional insight, experiences, and opinion on the specific items ranked on the HCEG Top 10 list. Its results can provide valuable, relevant, data-driven advice and end-to-end industry insights to help healthcare leaders navigate the complexities of the rapidly evolving healthcare system in the United States.

Influence the Future: Take The Industry Pulse Survey

HCEG and Change Healthcare invite all those working in the healthcare industry to participate in the 9th Annual Industry Pulse research survey.  Taking this survey allows participants to backdrop and contrast their own perspectives against the items listed on the 2019 HCEG Top 10. The survey questions and their various response options should be enlightening in and of themselves to most respondents. In addition, those completing the survey can receive a copy of the results.

Please consider sharing your insight, experiences, and opinion as your perspective will help define the issues facing healthcare, and reveal how the industry is responding.HCEG Top 10. Industry Pulse Survey. Challenges, issues, opportunities healthcare industry. Data & Analytics, Total Consumer Health, Population Health Services, Value-based Payments, The Digital Healthcare Organization, Rising Pharmacy Costs, External Market Disruption, Operational Effectiveness, Opioid Management

Learn from Other Healthcare Leaders

Everyone who completes the 9th Annual Industry Pulse Survey will receive an advance copy of the survey results. In addition, survey respondents can opt-in to receive information on future webinars, content, in-person events and other opportunities expounding on survey results and providing additional insight and value to all healthcare constituents.

Check out last year’s 2018 Industry Pulse Survey.

Join Other Healthcare Leaders in Nashville at AHIP

Join us at AHIP’s Forum in Nashville – Complimentary w/ Lunch Included! RSVP Here

RELATED INFORMATION:

The 2019 HCEG Top 10 List of Healthcare Challenges, Issues & Opportunities
Recapping ‘The 2018 HCEG Top 10 Healthcare Opportunities, Challenges & Issues’ Webinar – Part 1
Part 2: Recapping ‘The 2018 HCEG Top 10 Healthcare Opportunities, Challenges & Issues’ Webinar

HealthCare Executive Group. Annual Forum, Executive Leadership Roundtables. ELR, Professional Networking & Relationships, In-Person, Live Events, Professional Development Opportunities for Healthcare Executives, and Resources, Research & News

The 2019 HCEG Top 10 List of Healthcare Challenges, Issues & Opportunities

By | Annual Forum, HCEG Top 10, The Industry Pulse | One Comment

2018 celebrates the 30th anniversary of the Healthcare Executive Group – an organization dedicated to supporting and convening senior level executives focused on continuous innovation, evolution, and transformation of the healthcare industry. As part of our mission of promoting healthcare innovation, providing innovative knowledge support and helping to foster and sustain the development of life-long business relationships through real-life and virtual relationships, each year our members develop the HCEG Top 10 list of opportunities, issues, and challenges. This year marks the 10th anniversary of the HCEG Top 10 list of Challenges, Issues & Opportunities.

Healthcare Executives Identify Top Challenges, Issues & Opportunities for 2019

During our 2018 Annual Forum in Minneapolis last week, HCEG executive members from the payer, provider, and technology partner organizations voted on and ranked the Top 10 critical challenges, issues and opportunities they expect their organizations to face in the coming months and throughout 2019.

Starting with a list of 25 topical areas selected by HCEG Board members, advisors, and culled from leading industry research, 100+ forum participants held roundtable discussions over lunch to identify their specific table’s weighted top 10 items. The top ranking items from all tables were then combined to select the ten highest ranking items. Forum participants then ranked these items via a digital ranking process culminating in the official 2019 HCEG Top 10 list.

Our members expect the 2019 HCEG Top 10 items to have a significant and lasting impact in the way health plan members, health system patients, healthcare consumers, and other constituents all become engaged, digital consumers and responsible healthcare stakeholders in 2019 and beyond.

The 2019 HCEG Top 10 List

  1. Data & Analytics: Leveraging data (especially clinical) to manage health and drive individual, provider and payer decisions.
  2. Total Consumer Health: Improving members’ overall medical, social, financial, and environmental well-being.
  3. Population Health Services: Operationalizing community-based health strategy, chronic care management, driving clinical integration, and addressing barriers to health such as social determinants.
  4. Value-based Payments: Transitioning to and targeting specific medical conditions to manage cost and improve quality of care.
  5. The Digital Healthcare Organization: HSAs, portals, patient literacy, cost transparency, digital payments, CRM, wearables and other patient-generated data, health monitoring, and omnichannel access/distribution.
  6. Rising Pharmacy Costs: Implementing strategies to address the growth of pharma costs along with benefits to quality of care and to total healthcare costs.
  7. External Market Disruption: New players like Amazon, Chase, Apple, Walmart, and Google.
  8. Operational Effectiveness: Implementing lean quality programs, process efficiency (with new core business models), robotics automation, revenue cycle management, real-time/near-time point of sales transactions, etc.
  9. Opioid Management: Developing strategies for identifying and supporting individuals and populations struggling with substance abuse/addiction or at risk of addiction.
  10. Cybersecurity: Protecting the privacy and security of consumer information to maintain consumer trust in sharing data.

Highlights of the 2019 HCEG Top 10 List

Last year’s item #7 Healthcare Reform dropped out of the Top 10 but only by one place to number eleven. And last year’s tenth ranking item – The Engaged Digital Consumer – was supplanted by fifth ranking item The Digital Healthcare Organization.

New entrants to the 2019 HCEG Top 10 list include

#7 – External Market Disruption

#8 – Operational Effectiveness

Additional details and analysis of the 2019 HCEG Top 10 list will further explore the reasoning through facilitated discussions at upcoming events and within the HCEG digital community.

The Purpose and Value of the 2019 HCEG Top 10 List

The HCEG Top 10 List is used for two general purposes, each of which is intended to advance the healthcare industry’s move toward the Quadruple Aim of Healthcare.

#1 – Content Development & Programming

Serves as the basis for HCEG’s ongoing content development and educational programming opportunities throughout the year. Each of the Top 10 items is explored at various levels of depth and breadth throughout the year via:

#2 – Development of The Industry Pulse

In addition to guiding the overall thought-leadership, content development, and knowledge exchange initiatives throughout the year, HCEG’s Top 10 list is used as the basis for The Industry Pulse, a research survey sponsored by the HealthCare Executive Group and our sponsor partner Change Healthcare.

The Industry Pulse research survey is designed to gather additional insight on priorities and challenges facing healthcare industry constituents across the country and provide stakeholders across the healthcare spectrum real-world, actionable insight into near-term obstacles and opportunities. Combined, the HCEG Top 10 list and The Industry Pulse encourage continuous and evolving dialog on the main issues and concerns facing member organizations. Learn more about The Industry Pulse here.

More About the 2019 HCEG Top 10

Over the coming weeks and months, additional original and curated content based on the 2019 HCEG Top 10 will be shared. And the 2019 Industry Pulse research survey will take placeTo stay in the loop and to learn more about the 2019 HCEG Top 10 and the HealthCare Executive Group, visit this page on our website and subscribe to our newsletter.

Leadership, Trust & Skills in Overcoming Obstacles to Radical Innovation in Healthcare

By | Conferences, Executive Leadership Forum, HCEG Top 10, The Industry Pulse | One Comment

The HealthCare Executive Group (HCEG) was honored to co-host a special Executive Leadership Roundtable  May 9th at the recent HLTH Future of Healthcare Forum.  HCEG partnered with the International Association of Innovation Professionals (IAOIP), the Center for Healthcare Innovation (CHI), the Workgroup for Electronic Data Interchange (WEDI) and special guest Dr. Sunnie Giles for the Boardroom-style event. The theme of the roundtable was Leadership, Trust and Skills in Overcoming Obstacles to Radical Innovation in Healthcare. Over a period of 3 hours, Charles Stellar, CEO of WEDI, moderated a panel of innovation and healthcare thought leaders as each shared their respective insight on the following topics:

  • Ferris Taylor, HCEG Executive Director, shared insights on innovation and technology gleaned from the HCEG member organizations, the HCEG Top 10 and 8th Annual Industry Pulse Survey
  • Brett Trusko, CEO of IAOIP, shared an International overview of Innovation Certification programs
  • Lynn Hanessian, Chief Strategist, Edelman Health representing CHI, shared info and highlights from the Edelmen Trust Barometer research, and
  • Dr. Sunnie Giles shared key findings from her research and recent book supporting “The New Science of Radical Innovation”

See also Recapping the 2018 HLTH Future of Healthcare Forum

Insight into Obstacles to Radical Innovation in Healthcare

After each panelist concluded their presentations and key takeaways, an open Q & A period between panelists and attendees took place. This discussion evolved into an intimate engagement among Executive Leadership Roundtable attendees ensuing into a free-flowing, rather ‘un-conference-like’ approach. Interaction was so engaging that many session participants hung around AFTER the official end of the Executive Leadership roundtable to continue the discussion, network with each other and build professional relationships that are destined to accelerate more considerations in the future.

Insights on Radical Innovation in Healthcare – The HCEG Top 10 and 8th Annual Industry Pulse Research

Ferris Taylor connected the development of the annual issues to the common theme of innovation and technology and then shared five highlights of the 8th Annual Industry Pulse report – a survey of 2000 healthcare stakeholders jointly conducted by HCEG and its sponsor partner, Change Healthcare.

  1. Social determinants of health have now transcended buzzword status
  2. High-deductible health plans are not converting passive patients into active healthcare consumers
  3. Mobile/digital health adoption is not just about functionality and interoperability, but is significantly impacted by privacy and security concerns – more about trust than technology
  4. Industry attention is turning to blockchain, artificial intelligence, robotic process automation and other advanced technologies
  5. Healthcare is transitioning from negative to positive incentives to influence consumer behavior faster than most expect

The Edelmen Trust Barometer

After Ferris Taylor set the context for key areas of need and innovation in healthcare, Lynn Hanessian shared a detailed overview of the Edelman Trust Barometer – a measure of people’s trust in business, government, NGOs and media. Lynn opened with a sobering chart showing a historical decline in trust over the period of 2017 to 2018 – with 14 of 15 sectors showing an overall decrease in trust.

Lynn also shared insight from the Edelman report showing the division of opinion as to the impact of Tech to the Cost of Healthcare: 23% of respondents believed that technology will make healthcare MORE expensive over the next 5 years and 16% believe technology will make healthcare LESS expensive.

Overview of International Innovation Certification Programs

Brett Trusko of the IAOIP shared an overview of how the IAOIP is on a mission to professionalize the practice of innovation around the world. Brett shared the following methods that the IAOPI believes will be critical to promote the IAOIP’s mission of advancing innovation:

Brett also shared an overview of the Current Body of Best Practices for Innovation, why ‘professionalization’ of innovation is important, his beliefs as to why Failure to Innovate is NOT an Option, He closed his presentation with What You Can Do Now to advance the professionalization of innovation.

The New Science of Radical innovation

Dr. Sunnie Giles rounded out the initial roundtable presentations by sharing some highlights from her new book “The New Science of Radical Innovation.” Sunnie shared:

  • A Definition of Radical Innovation
  • The Concept of VUCA (especially in healthcare): Volatility, Uncertainty, Complexity & Ambiguity
  • 4 Factors That Make Radical Innovation Challenging for Leaders
  • How to Harness Volatility, Uncertainty, Complexity & Ambiguity to Increase Innovation in Healthcare

Open Discussion About Innovation at HLTH Future of Healthcare Forum

All in all, the Executive Leadership Roundtable at HLTH was an informative and engaging event. Of the 120+ registrants, over half participated in the roundtable with a number of walk-ins and with many of those individuals remaining afterwards to continue the discussion about the opportunities and challenges for innovation in healthcare. Given that the HLTH Association Day was the afternoon of the last day of the 4-day HLTH forum, all participants and presenters considered it a great success!

HCEG appreciates the collaboration with Brett Trusko from the Association of Innovation Professionals, Lynn Hanessian representing the Center for Healthcare Innovation and Dr. Sunnie Giles of the Quantum Leadership Group. HCEG would also like to extend a special thanks to Charles Stellar of WEDI for moderating the panel and representing WEDI’s role in innovation and technology so well.

Connect with Each Other and The HealthCare Executive Group

If you enjoyed the 2018 HLTH Future of Healthcare Forum, or would like to participated in a greatly scaled down yet equally valuable version of the forum, consider being part of the HealthCare Executive Group’s Annual Forum taking place in Minneapolis, MN on September 12 – 14th.  We have a special event planned to celebrate our 30th year anniversary. Moreover, if you’re a healthcare executive who can benefit from collaborating with your C-suite peers, consider becoming a HCEG member.

In the meantime, be sure to follow us on Twitter, Connect with us on LinkedIn and subscribe to our eNewsletter.

Access presentation deck from the Executive Leadership Roundtable here.

Announcing the 2018 Industry Pulse Research Survey

By | Annual Forum, HCEG Top 10, Healthcare Reform, The Industry Pulse | No Comments

HealthCare Executive Group Announces 2018 Top 10 Industry Issues List Industry PulseMany people familiar with the HealthCare Executive Group (HCEG) know that the HCEG Top 10 list has been a keystone of the HealthCare Executive Group for over a decade – 13 years to be exact. The HCEG Top 10 identifies the current opportunities, challenges and issues that HCEG members and their healthcare organizations face during this era of healthcare reform and transformation. The items on the yearly HCEG Top 10 serve to encourage continuous and evolving dialog and drives HCEG’s programming, webinars, blogs, whitepapers, research and discussion throughout the coming year.

HCEG Top 10 as Basis for the Industry Pulse

The HCEG Top 10 also serves as the framework for the Industry Pulse – an annual research survey conducted jointly by HCEG and Change Healthcare. The Industry Pulse research survey collects additional insight, experiences and opinion on specific items of the HCEG Top 10 list. Healthcare executives, thought leaders and other industry participants serving all areas of healthcare may participate. The results of the Industry Pulse can provide valuable, relevant data-driven advice and end-to-end industry insights to help healthcare leaders navigate the complexities of our rapidly evolving healthcare system.

Share your Insight Today!

HCEG and Change Healthcare would like to invite healthcare leaders from across the nation to participate in the 2018 Industry Pulse research survey and to backdrop and contrast their own perspectives against the 2018 HCEG Top 10.Please consider sharing your insight, experiences and opinion as your perspective will help define the issues facing healthcare, and reveal how the industry is responding.

Everyone who completes the 8th Annual Industry Pulse Survey will be among the first to receive survey results as well as exclusive access to future webinars, content and events that will be delivered over the new year; expounding on survey results and providing additional insight and value to all healthcare constituents.

Healthcare Executive Group’s 2017 Annual Forum – Social Media Highlights

By | Annual Forum, Executive Leadership Forum, HCEG Top 10, Healthcare Reform, The Industry Pulse | No Comments

healthcare executive group hceg digital transformation annual forumThe 29th Annual Forum of the Healthcare Executive Group held in Nashville last week included nine sessions lead by healthcare industry leaders. These industry veterans and thought leading panel members provided forum participants with a wealth of information and insight into key areas of healthcare reform, innovation and digital transformation.  As might be expected, insight, ideas, opinions and concerns surrounding the areas of Consumer Engagement, Transparency, Population Health, Health Plan-Provider Data Exchange, and Merger & Acquisition activity within the digital healthcare space were common across nearly each of the nine sessions presented at the forum.

As noted in this previous post, content from these sessions will be shared over the coming days and weeks.  In this post, highlights from each of the above referenced areas shared by forum participants via social media are presented. Special thanks to all those who shared via their social channels. To receive other information shared during our 2017 Annual Forum, consider subscribing to our newsletter and following us on our social channels: Twitter, LinkedIn and Facebook.

Consumer & Patient Engagement

“Doctors working at the ‘Top of their license’ will address most of the provider shortage.” – Mark Stryker @themarkstryker of @Leverage_Health quoting Dr. Karen DeSalvo @KBDesalvo

“We’re working w/ our retail pharmacy partners to help them to better help consumers.” – Jim Sheninger of @GoodRx

“Engagement starts w/ developing culturally sensitive trust of providers treating patients.” – Hugh Lytle @equalityceo of @EqualityHealth1

“Need time to develop trust w/ others; it typically takes 30 days of near daily engagement.” – Rich Rakowski of Medically Home

“Coins term ‘Co-vider’ where healthcare consumer serves as 1st provider identifying (diagnosing?) medical condition.” – Steve Sisko @ShimCode quoting David Vinson of @DHXGroup

“We’re trying to put the pharmacist in front of the counter – to more easily interact with consumers.” – William Resnick of  EmpiRx Health

“Many health plans have lost sight that they’re essentially a community of people that must be regularly engaged.” – Torben Nielsen @TorbenSNielsen of Premera

“Near unanimous consensus by participants that technology is not the problem; rather policy, inertia & politics.” – Steve Sisko

Population Health

“What’s your one ‘dashboardable metric?” Rich Rakowski: “A 30-50% savings for the payer for patient condition.” – Ben Leedle of Blue Zones, LLC asking  “What was Missed in Two Decades of Population Health – Today’s Opportunities for Disruptive Innovation” panel

“Cognitive behavioral therapy is becoming first line treatment for insomnia; not drugs.” – Joe Jennings, CEO at BeHealth Solutions @behealthsolns

HCEG Annual forum healthcare executive group healthtechSocial Determinants of Health

“Katrina lesson: sensitive extreme collaboration. Social determinants become real.” – Chuck Martel @cmartel on Dr. Karen DeSalvo keynote

“Our zip code affects our health more than our genetic code.” – Richard Lungen @rlungen of @Leverage_Health quoting Dr. Karen DeSalvo

“Healthcare spend and trend is crowding out other essential social investments. Agree?” – Mark Stryker on Dr. Karen DeSalvo keynote

Accountable Care Organizations

“First step to ACO success: providers and payers agree to ‘put down their weapons’ with data.” – Chuck Martel quoting John Poelman @JHPoelman of Leavitt Partners @leavittpartners

“Panelists note there is no clear correlation between #ACO financial results and quality measurement outcomes.” – Steve Sisko quoting panelist in “Value-Based Reimbursement/Relationships” session

Digital Health

“Data is the single most important element we’re just beginning to exploit.” – Chuck Martel quoting Torben Nielsen in “Healthcare & Consumers Going Digital – Is HIT a Disruption or Opportunity?” session

“The unabated proliferation of healthcare apps is “Appageddon.’” – Steve Sisko quoting David Vinson

“I work in healthcare during the day. And then I go home to the 21st century.” – Torben Nielsen

“Technology and Technology companies’ are re-creating what health looks like.” – Mark Stryker paraphrasing Dr. Karen DeSalvo keynote

Transparency of Price & Quality

“Need to differentiate between price transparency & transparency of clinical efficacy & potential interactions.” – Blake Slansky of Walgreens

“Are we going to try to compete w/ Amazon on cost? Or quality of service? How will we protect our position?” – Forum Attendee asks panel addressing “Pharmacy Costs / PBM and Rx Transparency”

“Only two countries allow Direct to Consumer marketing of prescription drugs: United States & New Zealand.” – Nichole (Nikki) White of Medica

Mergers & Acquisitions in Healthcare

“What are some of the things that are going well or not so well in healthcare M&A?” – Justin Roth of Triple Tree Investments @TripleTreeLLC asks “Technology Innovation and M&A Market Trends” panel

“Need to move cultural due diligence upstream in the M&A process.” – Tom McEnery of Change Healthcare @Change_HC

“Having a designated liaison for each functional area. And be sensitive to culture of each area.” – Paul Wallace of Heritage Group USA

hceg annual forum digital health annual forumPlan Provider Data Mgmt

“Providers view data updates as a misplaced burden & something that disrupts patient care.” – Charlie Falcone of Aperture Credentialing during “Payer Provider Operations – CMS Mandates & Provider Data Management Initiatives” panel

“The proliferation of networks – especially ACO’s – has exacerbated provider directory data accuracy issues.” – Ian Gordon of Regence/Cambia Health Solutions @Cambia

“Working w/ data originators to co-develop data exchange processes vs. dictating requirements can improve data.” – Ian Gordon

“Differing state regulations & mandates hamper ability to develop shared plan-provider data mgmt processes.” – Steve Sisko paraphrases Charlie Falcone

“Provider data management is not a strategic act but an ongoing tactical & operational activity.” – Russ Thomas of @Availity

“Plan-provider data management is not a technology problem; it’s an engagement challenge.” – Ian Gordon

“Health plans generally don’t view provider data management as an area where they need to compete.” – Russ Thomas

“Panel members all agree that #ACA should have mandated plan-provider data requirements, standards & update processes.” – Steve Sisko paraphrases “Payer Provider Operations – CMS Mandates & Provider Data Management Initiatives” panelists

Innovation

“Innovation without integration will not yield sustainable results.” – Donato Tramuto @DonatoTramuto of Tivity Health @TivityHealth

“Fail to succeed…glean something from every mishap and mistake.” – Donato Tramuto (Via @Tivityhealth)

“Core competencies are transferrable. Don’t confuse what people do with what they are good at.” -Tom McEnery

There’s More Coming!

We’re just getting started with sharing content from last week’s 29th Annual Forum of the Healthcare Executive Group. We’ll be sharing recaps from individual sessions, participant interviews, pictures from the forum and more.  So stay connected and in the loop by subscribing to our newsletter and following us on our social channels. Better yet, consider becoming a member today!