2018 HealthCare Executive Group Annual Forum. 30th-anniversary. Hewing Hotel Minneapolis, MN. Healthcare Industry Executive Leaders

Healthcare Leaders Share Insight in Boston on September 9th

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The 31st Annual Forum of the HealthCare Executive Group begins on Monday, September 9th – long considered a hotbed of healthcare and digital innovation. Champions focusing on the healthcare and digital innovation necessary to transform the healthcare system in the United States will be gathering at the Hotel Commonwealth in Boston, Massachusetts at our 31st Annual Forum. They’ll interact with their healthcare peers, learn more about how others are addressing similar challenges, issues, and opportunities, and create new relationships to advance their company-focused and personal missions.

In previous posts, we’ve shared the following details on how this year’s Annual Forum provides meaningful value to the leaders transforming their healthcare organization:

A Conference for Healthcare Executives Unlike Any Other

Healthcare Executives Address Industry Challenges, Issues, & Opportunities in Boston on September 9th

In this post, we’ll share more complete details about the topics, speakers, and events of our 31st Annual Forum taking place in Boston, MA on September 9th – 11th.

Healthcare Executives Address Industry Challenges, Issues, & Opportunities2019 Annual Forum of the HealthCare Executive Group (HCEG). Ideas, 'Best Practices' and lessons learned. Intimate venue insight, ideas, and actionable information. 2020 HCEG Top 10 list.

Topics of Importance to Healthcare Leaders

Here are the sessions that will be presented at the HCEG Annual Forum. To appreciate the information, value, and industry connections our Annual Forum offers healthcare leaders be sure to check out this recap of last year’s 30th Annual Forum of the HealthCare Executive Group – Agenda, Speakers, Pictures, and More

Monday, September 9, 2019

Tour of the IBM Watson Immersion Center

Small group tours of the IBM Watson Immersion Center for a discussion of artificial intelligence technologies

Welcome to Boston

Enjoy lunch while meeting fellow forum attendees and enjoying a compelling, fun, and interactive Quizzify orchestrated by Al Lewis, Quizzify President. Learn just how much you do not know about healthy behavior.

The DC Landscape: Policy Poised to Impact Health Plans in the Near Term

Matt Eyles, President and CEO of AHIP, helps forum attendees understand which conversations in DC are most essential as they form their business strategies for future years.

Changing the Story: The Myths and Missed Opportunities for Connected Care

Ann Mond-Johnson of the American Telehealth Association shares insight on the barriers to broader adoption and future opportunities to take advantage of connected care technologies in improving care and reducing inefficiencies across the health care system.

Peer-to-Peer Networking and Entertainment

Forum attendees gather at the Left Field Deck at Fenway Park for a two-hour dinner and networking event followed by a Boston Red Sox/Yankee game.

RELATED: Recap Materials from Last Year’s 30th Anniversary of the HealthCare Executive Group Annual Forum

Tuesday, September 10, 2019

Knowledge is Power: Cost Transparency as a Shared Strength and Responsibility

In this breakfast keynote address: panelists Niall Brennan, President & CEO of the Health Care Cost Institute and Dr. Michael Sherman, SVP & Chief Medical Officer of the Harvard Pilgrim Health Care and Lecturer at Harvard Medical School share how health plans may collaborate to enable best-in-class data sets and provide greater value to both the business and member through transparency.

Logistics & Transportation Panel Discussion: Promote Health Equity and Remove Transportation as a Barrier to Care

Megan Callahan, Vice President of Healthcare at Lyft and other panelists examine the role of transportation in ensuring access to critical health services, with an emphasis on improving care and experience for under-served Medicaid and Medicare populations.

Digital Transformation: How Novel Technologies are Making a Tangible Impact

In this panel discussion, Mariya Filipova, VP of Innovation at Anthem, Ray Constantini, MD, CEO and Co-Founder of Bright.MD and Oron Afek, CEO and Co-Founder of VIM discuss use cases for disruptive innovation in digital health including short- and long-term impacts on their business, relationships with other stakeholders, members, and patients.

Beyond the Trend: Follow the Money to Identify Technologies Defining the Future of Healthcare

Panelists Ricardo Johnson of Healthworx at CareFirst Blue Cross Blue Shield, Ryan Stewart, Managing Director of Healthcare Technology Investment Banking at Leerink Partners, and Tuoyo Louis, Founder and Managing Partner of Bambu Global Healthcare Advisors discuss the current M & A landscape with a focus on technology investment. Gain insight into which advancements investors are betting on and why.

2020 HCEG Top 10 & Industry Pulse Roundtables: Voting and Ranking

HCEG board, HCEG members, sponsor partners, and forum participants interact with each other to identify the 2020 Top 10 challenges, issues and opportunities for their organizations. Join your peers and be part of shaping the 2020 HCEG Top 10 list of challenges, issues, and opportunities facing healthcare leaders during these continued uncertain times.

Unleash Value and Innovation in Your Organization:  Understanding the Problem You Don’t See

Jason Woo, MD, MPH, FACOG, Medical Officer at U.S. Public Health Service helps forum participants identify the foundational challenges healthcare organizations we often fail to see that inhibits their own success.

Develop a Collaborative Approach to Address the Opioid Crisis

Gregory Marotta, CEO of Clean Slate Opioid Clinics and Dave Henderson, CEO of Thrivee explore how organizations are today in dealing with the opioid epidemic and collaborative strategies to move forward.

Sustaining Outcomes and Savings through Lifestyle & Behavioral Modification

Eric Hamborg, co-founder and chief commercial officer at MOBE will be joined by other prominent panelists. They’ll discuss how services with sustainable cost-saving models can be designed and delivered to address the challenges of a growing hidden population of members with complex health profiles.

Closing Keynote: Massachusetts Healthcare and Political Landscape

A well-known thought leader from New England on the leading edge – sometimes the bleeding edge – of healthcare reform and transformation will close out the second day of our Annual Forum.  Their presentation centers around what has happened and might happen in the future with New England healthcare – a vanguard of healthcare transformation in the United States.

Wednesday, September 11, 2019

Special Executive Leadership Roundtable at Our Annual Forum

A special Executive Leadership Roundtable event – Value-based Relationships and Reimbursement: Why is the Transformation Taking So Long? – is open to everyone!

Value-Based Relationships and Reimbursement: Why is the Transformation Taking So Long?

Jeff Micklos, Executive Director of Health Care Transformation Task Force (HCTTF) and colleague Clare Pierce-Wrobel will be joined by HCEG sponsor partners Harry Merkin of HealthEdge and Mayer Yermaneni of EQHealth.

They’ll share insight on how payments to physicians and other practitioners are not patient-centered nor value-based. And how our healthcare industry is still primarily “fee-centered” with few providers incentivized to provide value-based care. Register for this special Executive Leadership Roundtable event taking place on Friday, September 11th here.Healthcare Innovation and Disruption, HealthCare Executive Group, HCEG, 16th Annual World Health Care Congress (WHCC), CIO & CTO Strategy Track, innovation, disruption. healthcare champions, Data Analytics, Pharmacy Costs and Transparency, Importance of Useable Technology, Cybersecurity, HCEG Top 10, Center for Healthcare Innovation (CHI), International Association of Innovation Professionals,Note: This ELR event is open to everyone and registration at the 2019 HCEG Annual Forum is not required.

Healthcare Leaders Sharing in a Trusted Environment

Come join other healthcare executives and industry leaders in Boston on September 9th-11th and be a part of a manageable, information-packed event. In addition to the uncommon speakers identified above, we’ve got some additional sessions and uncommon healthcare conference surprises in store.  Contact Juliana Ruiz if you require any assistance.

Healthcare Executives Address Industry Challenges, Issues, & Opportunities2019 Annual Forum of the HealthCare Executive Group (HCEG). Ideas, 'Best Practices' and lessons learned. Intimate venue insight, ideas, and actionable information. 2020 HCEG Top 10 list.

RELATED: Announcing Individual Membership in HealthCare Executive Group

Healthcare Industry Leaders. HealthCare Executive Group. HCEG. Annual Forum. National Associations. Health Plans. Non-Traditional/Emerging Providers. Research/Consultancies. Venture Capital. Government. Challenges, Issues, And Opportunities. HCEG Top 10.

Healthcare Leaders Present at HCEG’s 2019 Annual Forum

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The HealthCare Executive Group is built around two core values: that healthcare leaders trust their peers more than any other source when facing industry challenges; and that, because those challenges evolve every year and impact similar organizations in different ways, meaningful interaction between industry leaders must be supported by the environment, agenda, and background of speakers and others presenting their knowledge, experiences, and ideas.

For over 30 years, the Annual Forum of the HealthCare Executive Group has endeavored to pursue these core values in our events, content and other support for our members and the healthcare industry at large. In the month’s leading up to HCEG’s Annual Forum, a team of trusted healthcare executives supported by event planning professionals gets to work. The agenda is developed based on the current HCEG Top 10 list. Qualified leaders in the healthcare industry leaders are identified and engaged. A supportive venue, fare fitting a queen and special networking events are contracted. The result is an event supporting the exchange of timely, useful information exchange and open dialogue and interaction between speakers and attendees.

Diverse Mix of Healthcare Industry Knowledge

While originally comprised of leadership from mid-market health plans, the HealthCare Executive Group has evolved over the years to include senior leaders from national healthcare associations, health systems, provider organizations, public health servants, research organizations, and more recently, leaders of organizations that partner to share risk. Given the uncertain and rapidly changing healthcare environment, it’s important that Annual Forum speakers represent a diverse mix of perspectives on how to improve healthcare outcomes and lower costs. And the disruption of traditional roles by new market entrants and the creative partnerships being made demand a new mix to insight shared.

For the 2019 Annual Forum, the following individuals have been confirmed to be sharing their knowledge, insight, and opinions with forum participants. Another dozen individuals are pending formal agreements.

National Associations

  • Matt Eyles, President & CEO, America’s Health Insurance Plans (AHIP)
  • Ann Mond-Johnson, CEO, American Telemedicine Association (ATA)
  • Charles Stellar, President & CEO, Workgroup for Electronic Data Interchange (WEDI)

Health Plans

  • Mariya Filipova, Vice President of Innovation, Anthem Inc.
  • Gregory LeGrow, Sr Director Technology Engagement Solutions, BCBS of MA

Non-Traditional/Emerging Providers


Venture Capital

Government Healthcare Leaders

Other Healthcare Leaders

  • Al Lewis, President, Quizzify
  • Eric Hamborg, Chief Commercial Officer, MOBE
  • For information on the specific topics and sessions that each of the above individuals will be presenting, check out the agenda for the 2019 Annual Forum.

RELATED: Healthcare Executives Address Industry Challenges, Issues, & Opportunities in Boston on September 9th

Healthcare Leaders Sharing in a Trusted EnvironmentHealthcare Executives Address Industry Challenges, Issues, & Opportunities 2019 Annual Forum of the HealthCare Executive Group (HCEG). Ideas, 'Best Practices' and lessons learned. Intimate venue insight, ideas, and actionable information. 2020 HCEG Top 10 list.

Perhaps the most unique aspect of HCEG’s Annual Forum – and our Executive Leadership Roundtable events – is the manageable number of attendees, the supportive, intimate environment and the lack of vendor and media participation that too many other healthcare conferences entail. Our goal is to foster the level of trust necessary for attendees to feel comfortable about their participation. To share difficult experiences and inside tips, as well as to pose questions participants might not otherwise feel comfortable asking in the more populated, public setting of most healthcare conferences.

We believe that the agenda and setting of our events attract the best and brightest leaders in healthcare – both speakers AND attendees.

RELATED: A Conference for Healthcare Executives Unlike Any Other

Join Other Healthcare Leaders in Boston on September 9th

Come join other healthcare executives and industry leaders in Boston on September 9th-11th and be a part of a manageable, information-packed event. In addition to the uncommon speakers identified above, we’ve got some additional sessions and uncommon healthcare conference surprises in store.  Contact Juliana Ruiz if you require any assistance.

Healthcare Executives Address Industry Challenges, Issues, & Opportunities2019 Annual Forum of the HealthCare Executive Group (HCEG). Ideas, 'Best Practices' and lessons learned. Intimate venue insight, ideas, and actionable information. 2020 HCEG Top 10 list.

RELATED: Announcing Individual Membership in HealthCare Executive Group

table HealthIT HIMSS NHITWeek

Total Consumer Health & The Digital Healthcare Organization in Nashville

By | 2-Total Consumer Health, AHIP, Annual Forum, Conferences, Executive Leadership Forum, HCEG Top 10, Total Consumer Health | One Comment

The trend toward healthcare consumerism and digital health is driving what health plans, health systems, and healthcare providers are offering – or in the process of offering – their plan sponsors, the members those plan sponsors serve and the individuals participating in the U.S. healthcare market. Indeed, Total Consumer Health and The Digital Healthcare Organization are ranked #2 and #5 respectively by health insurance, health system and healthcare providers on the 2019 HCEG Top 10. Moreover, these two items and their closely aligned variations have ranked in the HCEG Top 10 for the last decade.

It’s obvious that healthcare consumerism and digitally-enabled organizations are front and center on the mind of healthcare leaders. Digitally transforming their organizations with a focus on facilitating consumerism is critical for all healthcare leaders.

Join Digital Healthcare Leaders & Forum Attendees in Nashville

HCEG’s Executive Leadership Roundtable events are held in intimate, informal and free-flowing settings where the exchange of facts, ideas, and questions are encouraged between roundtable panelists and participants. Our roundtables provide a safe space where participants can find common ground, obtain insight to solve problems and achieve results for those with different needs and views. The fact that our ELR’s are complimentary, free of vendor-speak and offer food and beverages are an additional benefit.Healthcare Executive Leadership Forum at Guidewell Innovation CenterParticipants at our roundtable event immediately following the closing of the 2018 AHIP Consumer Experience & Digital Health Forum (AHIP CDF) will enjoy the unique perspective and long-running insight of two distinguished panelists: Brian Lobley, President, Commercial and Consumer Markets at Independence Blue Cross and Stuart Hanson, Managing Director, Head of Healthcare Payments at JPMorgan Chase & Co.  And HCEG’s Executive Director Ferris Taylor will moderate the roundtable.

Brian LobleyStuart HansonFerris Taylor
healthcare consumerism. Digital health. Health plans, health systems, and healthcare providers. Total Consumer Health and The Digital Healthcare Organization. 2019 HCEG Top 10stuart hanson healthcare payments JP Morgan Chase HCEG Healthcare Executive grouphealthcare consumerism. Digital health. Health plans, health systems, and healthcare providers. Total Consumer Health and The Digital Healthcare Organization. 2019 HCEG Top 10
President, Commercial & Consumer Markets at Independence Blue CrossManaging Director, Healthcare Payments at JPMorgan Chase & CoHCEG Board Chair & COO/Consultant at Arches Health Plan

Healthcare Consumerism & Digital Healthcare

Brian Lobley and Stuart Hanson will share their insight and engage ELR participants on expanding the overall theme of the AHIP’s Consumer Experience & Digital Health Forum. Tentative topics that will be discussed include:

  1. Insight into how healthcare organization can enhance member/patient engagement
  2. How competition from new entrants, cost containment pressures associated with value-based programs, health/entitlement reforms, and technological innovations may impact ‘healthcare consumerism’
  3. Approaches for turning passive health plan members and health system patients into active healthcare consumers
  4. Catalysts for healthcare consumerism change: employer groups demanding better value and trend of health plan members and individuals directly engaging with plans and providers
  5. How value-based relationships demand that healthcare organizations engage with their members and patients

To be sure, HCEG roundtables are free-flowing interactions with heavy attendee participation and they often take a direction of their own. There’s a good chance that the above pre-planned topics may take a turn toward what participants share with Brian, Stuart, and Ferris.

Extend the Value of Your AHIP Consumer Experience & Digital Health Forum Attendance

Your attendance at healthcare conferences can be a non-trivial expense. By taking just a few extra hours of your time at the AHIP CDF, you may extend the value of your AHIP registration, travel and lodging investment.  And if you’re not attending the AHIP CDF in Nashville but have a few hours to join other healthcare executives, industry leaders and AHIP CDF participants in an intimate venue at our Executive Leadership Roundtable. your also welcome to attend our Executive Leadership Roundtable – complimentary also.Healthcare Executive Leadership Forum at Guidewell Innovation CenterIf you have any questions about this Executive Leadership Roundtable event at the AHIP Consumer Experience & Digital Health Forum in Nashville, please contact us.

Note: Our ELR will end at approximately 3:00 pm CT to allow participants plenty of time to get to the Nashville Airport to board late afternoon flights. 

Get a Discount off Registration to AHIP’s CDF

HCEG’s luncheon roundtable taking place on Thursday, December 13th, the last day of the AHIP CDF, is complimentary. If you’re interested in attending AHIP’s forum on December 10th through mid-day on the 13th, you can use code ‘HCEG’ to receive a discount off your AHIP CDF registration here.

RELATED: Total Consumer Health & The Digital Healthcare Organization in 2019


“The Blue Zones of Happiness: ‘Lessons from the World’s Happiest People’” – A Special Breakfast Roundtable Event

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In celebration of our 30th Anniversary and the 2018 Labor Day holiday, the HealthCare Executive Group (HCEG) is offering a discounted rate on a special 2-hour breakfast roundtable event presented by Dan Buettner on Friday, September 14th

Add Purpose, Pride, and Pleasure to Create Joy in Your Life

Starting at 7:30 am at the Hewing Hotel, attendees will enjoy a full breakfast as Dan Buettner, NY Times Best-Selling author and National Geographic Fellow presents: “The Blue Zones of Happiness: ‘Lessons from the World’s Happiest People.’”

Dan will share his latest insight on the three strands of happiness: purpose, pride, and pleasure. Attendees will discover the many factors to bring joy to their lives as Dan shares important lessons learned about how the choices we make and the environment in which we live contribute to our happiness.

Network with Healthcare Leaders & Enjoy Breakfast

This event takes place on the final day of HCEG’s 2018 Annual Forum. Besides the presentation and full breakfast, attendees will enjoy opportunities to network with healthcare leaders participating in HCEG’s annual forum over the previous two days. Those wanting to attend can register here using discount code HCEGLaborDay to receive $20 off the $65 registration fee. Please contact Erin Branham at [email protected] if you need assistance with registering.

Registration  for HCEG’s 2018 Annual Forum Closes Soon

The 2018 HCEG Annual Forum celebrating the HealthCare Executive Group’s 30th Anniversary closes on Saturday, September 8th. We have a unique agenda, prominent keynote speakers, insightful panelists, and a number of networking events planned; all in a supportive and intimate setting.

For more information on this unique event for healthcare executives, thought leaders and industry participants – including registration – click here.

Leadership, Trust & Skills in Overcoming Obstacles to Radical Innovation in Healthcare

By | Conferences, Executive Leadership Forum, HCEG Top 10, The Industry Pulse | One Comment

The HealthCare Executive Group (HCEG) was honored to co-host a special Executive Leadership Roundtable  May 9th at the recent HLTH Future of Healthcare Forum.  HCEG partnered with the International Association of Innovation Professionals (IAOIP), the Center for Healthcare Innovation (CHI), the Workgroup for Electronic Data Interchange (WEDI) and special guest Dr. Sunnie Giles for the Boardroom-style event. The theme of the roundtable was Leadership, Trust and Skills in Overcoming Obstacles to Radical Innovation in Healthcare. Over a period of 3 hours, Charles Stellar, CEO of WEDI, moderated a panel of innovation and healthcare thought leaders as each shared their respective insight on the following topics:

  • Ferris Taylor, HCEG Executive Director, shared insights on innovation and technology gleaned from the HCEG member organizations, the HCEG Top 10 and 8th Annual Industry Pulse Survey
  • Brett Trusko, CEO of IAOIP, shared an International overview of Innovation Certification programs
  • Lynn Hanessian, Chief Strategist, Edelman Health representing CHI, shared info and highlights from the Edelmen Trust Barometer research, and
  • Dr. Sunnie Giles shared key findings from her research and recent book supporting “The New Science of Radical Innovation”

See also Recapping the 2018 HLTH Future of Healthcare Forum

Insight into Obstacles to Radical Innovation in Healthcare

After each panelist concluded their presentations and key takeaways, an open Q & A period between panelists and attendees took place. This discussion evolved into an intimate engagement among Executive Leadership Roundtable attendees ensuing into a free-flowing, rather ‘un-conference-like’ approach. Interaction was so engaging that many session participants hung around AFTER the official end of the Executive Leadership roundtable to continue the discussion, network with each other and build professional relationships that are destined to accelerate more considerations in the future.

Insights on Radical Innovation in Healthcare – The HCEG Top 10 and 8th Annual Industry Pulse Research

Ferris Taylor connected the development of the annual issues to the common theme of innovation and technology and then shared five highlights of the 8th Annual Industry Pulse report – a survey of 2000 healthcare stakeholders jointly conducted by HCEG and its sponsor partner, Change Healthcare.

  1. Social determinants of health have now transcended buzzword status
  2. High-deductible health plans are not converting passive patients into active healthcare consumers
  3. Mobile/digital health adoption is not just about functionality and interoperability, but is significantly impacted by privacy and security concerns – more about trust than technology
  4. Industry attention is turning to blockchain, artificial intelligence, robotic process automation and other advanced technologies
  5. Healthcare is transitioning from negative to positive incentives to influence consumer behavior faster than most expect

The Edelmen Trust Barometer

After Ferris Taylor set the context for key areas of need and innovation in healthcare, Lynn Hanessian shared a detailed overview of the Edelman Trust Barometer – a measure of people’s trust in business, government, NGOs and media. Lynn opened with a sobering chart showing a historical decline in trust over the period of 2017 to 2018 – with 14 of 15 sectors showing an overall decrease in trust.

Lynn also shared insight from the Edelman report showing the division of opinion as to the impact of Tech to the Cost of Healthcare: 23% of respondents believed that technology will make healthcare MORE expensive over the next 5 years and 16% believe technology will make healthcare LESS expensive.

Overview of International Innovation Certification Programs

Brett Trusko of the IAOIP shared an overview of how the IAOIP is on a mission to professionalize the practice of innovation around the world. Brett shared the following methods that the IAOPI believes will be critical to promote the IAOIP’s mission of advancing innovation:

Brett also shared an overview of the Current Body of Best Practices for Innovation, why ‘professionalization’ of innovation is important, his beliefs as to why Failure to Innovate is NOT an Option, He closed his presentation with What You Can Do Now to advance the professionalization of innovation.

The New Science of Radical innovation

Dr. Sunnie Giles rounded out the initial roundtable presentations by sharing some highlights from her new book “The New Science of Radical Innovation.” Sunnie shared:

  • A Definition of Radical Innovation
  • The Concept of VUCA (especially in healthcare): Volatility, Uncertainty, Complexity & Ambiguity
  • 4 Factors That Make Radical Innovation Challenging for Leaders
  • How to Harness Volatility, Uncertainty, Complexity & Ambiguity to Increase Innovation in Healthcare

Open Discussion About Innovation at HLTH Future of Healthcare Forum

All in all, the Executive Leadership Roundtable at HLTH was an informative and engaging event. Of the 120+ registrants, over half participated in the roundtable with a number of walk-ins and with many of those individuals remaining afterwards to continue the discussion about the opportunities and challenges for innovation in healthcare. Given that the HLTH Association Day was the afternoon of the last day of the 4-day HLTH forum, all participants and presenters considered it a great success!

HCEG appreciates the collaboration with Brett Trusko from the Association of Innovation Professionals, Lynn Hanessian representing the Center for Healthcare Innovation and Dr. Sunnie Giles of the Quantum Leadership Group. HCEG would also like to extend a special thanks to Charles Stellar of WEDI for moderating the panel and representing WEDI’s role in innovation and technology so well.

Connect with Each Other and The HealthCare Executive Group

If you enjoyed the 2018 HLTH Future of Healthcare Forum, or would like to participated in a greatly scaled down yet equally valuable version of the forum, consider being part of the HealthCare Executive Group’s Annual Forum taking place in Minneapolis, MN on September 12 – 14th.  We have a special event planned to celebrate our 30th year anniversary. Moreover, if you’re a healthcare executive who can benefit from collaborating with your C-suite peers, consider becoming a HCEG member.

In the meantime, be sure to follow us on Twitter, Connect with us on LinkedIn and subscribe to our eNewsletter.

Access presentation deck from the Executive Leadership Roundtable here.

Healthcare Executive Group’s 2017 Annual Forum – Social Media Highlights

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healthcare executive group hceg digital transformation annual forumThe 29th Annual Forum of the Healthcare Executive Group held in Nashville last week included nine sessions lead by healthcare industry leaders. These industry veterans and thought leading panel members provided forum participants with a wealth of information and insight into key areas of healthcare reform, innovation and digital transformation.  As might be expected, insight, ideas, opinions and concerns surrounding the areas of Consumer Engagement, Transparency, Population Health, Health Plan-Provider Data Exchange, and Merger & Acquisition activity within the digital healthcare space were common across nearly each of the nine sessions presented at the forum.

As noted in this previous post, content from these sessions will be shared over the coming days and weeks.  In this post, highlights from each of the above referenced areas shared by forum participants via social media are presented. Special thanks to all those who shared via their social channels. To receive other information shared during our 2017 Annual Forum, consider subscribing to our newsletter and following us on our social channels: Twitter, LinkedIn and Facebook.

Consumer & Patient Engagement

“Doctors working at the ‘Top of their license’ will address most of the provider shortage.” – Mark Stryker @themarkstryker of @Leverage_Health quoting Dr. Karen DeSalvo @KBDesalvo

“We’re working w/ our retail pharmacy partners to help them to better help consumers.” – Jim Sheninger of @GoodRx

“Engagement starts w/ developing culturally sensitive trust of providers treating patients.” – Hugh Lytle @equalityceo of @EqualityHealth1

“Need time to develop trust w/ others; it typically takes 30 days of near daily engagement.” – Rich Rakowski of Medically Home

“Coins term ‘Co-vider’ where healthcare consumer serves as 1st provider identifying (diagnosing?) medical condition.” – Steve Sisko @ShimCode quoting David Vinson of @DHXGroup

“We’re trying to put the pharmacist in front of the counter – to more easily interact with consumers.” – William Resnick of  EmpiRx Health

“Many health plans have lost sight that they’re essentially a community of people that must be regularly engaged.” – Torben Nielsen @TorbenSNielsen of Premera

“Near unanimous consensus by participants that technology is not the problem; rather policy, inertia & politics.” – Steve Sisko

Population Health

“What’s your one ‘dashboardable metric?” Rich Rakowski: “A 30-50% savings for the payer for patient condition.” – Ben Leedle of Blue Zones, LLC asking  “What was Missed in Two Decades of Population Health – Today’s Opportunities for Disruptive Innovation” panel

“Cognitive behavioral therapy is becoming first line treatment for insomnia; not drugs.” – Joe Jennings, CEO at BeHealth Solutions @behealthsolns

HCEG Annual forum healthcare executive group healthtechSocial Determinants of Health

“Katrina lesson: sensitive extreme collaboration. Social determinants become real.” – Chuck Martel @cmartel on Dr. Karen DeSalvo keynote

“Our zip code affects our health more than our genetic code.” – Richard Lungen @rlungen of @Leverage_Health quoting Dr. Karen DeSalvo

“Healthcare spend and trend is crowding out other essential social investments. Agree?” – Mark Stryker on Dr. Karen DeSalvo keynote

Accountable Care Organizations

“First step to ACO success: providers and payers agree to ‘put down their weapons’ with data.” – Chuck Martel quoting John Poelman @JHPoelman of Leavitt Partners @leavittpartners

“Panelists note there is no clear correlation between #ACO financial results and quality measurement outcomes.” – Steve Sisko quoting panelist in “Value-Based Reimbursement/Relationships” session

Digital Health

“Data is the single most important element we’re just beginning to exploit.” – Chuck Martel quoting Torben Nielsen in “Healthcare & Consumers Going Digital – Is HIT a Disruption or Opportunity?” session

“The unabated proliferation of healthcare apps is “Appageddon.’” – Steve Sisko quoting David Vinson

“I work in healthcare during the day. And then I go home to the 21st century.” – Torben Nielsen

“Technology and Technology companies’ are re-creating what health looks like.” – Mark Stryker paraphrasing Dr. Karen DeSalvo keynote

Transparency of Price & Quality

“Need to differentiate between price transparency & transparency of clinical efficacy & potential interactions.” – Blake Slansky of Walgreens

“Are we going to try to compete w/ Amazon on cost? Or quality of service? How will we protect our position?” – Forum Attendee asks panel addressing “Pharmacy Costs / PBM and Rx Transparency”

“Only two countries allow Direct to Consumer marketing of prescription drugs: United States & New Zealand.” – Nichole (Nikki) White of Medica

Mergers & Acquisitions in Healthcare

“What are some of the things that are going well or not so well in healthcare M&A?” – Justin Roth of Triple Tree Investments @TripleTreeLLC asks “Technology Innovation and M&A Market Trends” panel

“Need to move cultural due diligence upstream in the M&A process.” – Tom McEnery of Change Healthcare @Change_HC

“Having a designated liaison for each functional area. And be sensitive to culture of each area.” – Paul Wallace of Heritage Group USA

hceg annual forum digital health annual forumPlan Provider Data Mgmt

“Providers view data updates as a misplaced burden & something that disrupts patient care.” – Charlie Falcone of Aperture Credentialing during “Payer Provider Operations – CMS Mandates & Provider Data Management Initiatives” panel

“The proliferation of networks – especially ACO’s – has exacerbated provider directory data accuracy issues.” – Ian Gordon of Regence/Cambia Health Solutions @Cambia

“Working w/ data originators to co-develop data exchange processes vs. dictating requirements can improve data.” – Ian Gordon

“Differing state regulations & mandates hamper ability to develop shared plan-provider data mgmt processes.” – Steve Sisko paraphrases Charlie Falcone

“Provider data management is not a strategic act but an ongoing tactical & operational activity.” – Russ Thomas of @Availity

“Plan-provider data management is not a technology problem; it’s an engagement challenge.” – Ian Gordon

“Health plans generally don’t view provider data management as an area where they need to compete.” – Russ Thomas

“Panel members all agree that #ACA should have mandated plan-provider data requirements, standards & update processes.” – Steve Sisko paraphrases “Payer Provider Operations – CMS Mandates & Provider Data Management Initiatives” panelists


“Innovation without integration will not yield sustainable results.” – Donato Tramuto @DonatoTramuto of Tivity Health @TivityHealth

“Fail to succeed…glean something from every mishap and mistake.” – Donato Tramuto (Via @Tivityhealth)

“Core competencies are transferrable. Don’t confuse what people do with what they are good at.” -Tom McEnery

There’s More Coming!

We’re just getting started with sharing content from last week’s 29th Annual Forum of the Healthcare Executive Group. We’ll be sharing recaps from individual sessions, participant interviews, pictures from the forum and more.  So stay connected and in the loop by subscribing to our newsletter and following us on our social channels. Better yet, consider becoming a member today!

A Unique Event and Exclusive Group for Healthcare Executives

By | Annual Forum, Executive Leadership Forum, Member Benefits, Sponsor, The Industry Pulse, Top 10 | No Comments

Our 2017 Annual Forum came to a close at noon this past Wednesday. Over 110 healthcare executives, nationally known healthcare speakers and industry thought leaders gathered in Nashville, TN – Music City and the Healthcare Capital of the United States – to share their insight, ideas and concerns about healthcare reform and digital transformation during these rapidly evolving, uncertain times in healthcare.

The 29th Annual Forum featured three keynote speakers, nine sessions covering the latest topics of interest to executives leading health plans and health systems and three nighttime events structured to support networking between forum participants. All in all, the two and half days of our 2017 Annual Forum added up to one incredible opportunity for those leading the digital transformation of healthcare reform in the United States to come together on an intimate basis , to share and learn with each other collaboratively.

The 2018 HCEG Top 10 List

As has taken place during each of the last seven HCEG Annual Forum events, participants selected and voted on the Top 10 Opportunities, Challenges and Issues facing health plan and health system executives over the coming months and year. This new 2018 HCEG Top 10 list will drive the focus of Executive Leadership Round Tables, webinars, content development and other collaborative opportunities throughout the remainder of 2017 and the coming new year.

What We’ll Be Sharing From Our 2017 Annual Forum

Over the next few weeks, insight, ideas, opinions and concerns generated during the forum will be shared with members and the public at large. We’ll recap forum speaker and participant insight and opinion into how healthcare in the United States will be impacted by healthcare policy reform, digital transformation initiatives and both national and state-level actions. Readers of this blog, our friends on social media, attendees of our webinars and round tables and subscribers to our newsletter can look forward to how speakers, panelists and participants at our 2017 Annual Forum shared insight on the following:

  • How Clinical and Data Analytics leverage clinical evidence to segment populations, manage health and drive decisions
  • How the emergence of Population Health Services Organizations are operationalizing population health strategy, chronic care management, driving clinical integration, and integrating social determinants of health
  • How Value-Based Payments are being used to target specific medical conditions to manage cost and quality of care
  • How Cost Transparency is inevitable due to growing legislation and consumer demand
  • And more certain topics that can help healthcare leaders address transformation during these uncertain healthcare times

How We’ll Share

The Healthcare Executive Group will share the following via its web site, blog, social channels – including Twitter, LinkedIn an Facebook, and via other channels including member LinkedIn accounts, sponsor partner media and healthcare industry media. Look for the following:

  • Quotes from Keynote Speakers & Panelists
  • Session recaps including Presentation Materials
  • Thoughts from Forum Participants including social media shares
  • Audio Soundbites
  • Pictures and more

How to Stay Connected

To have this valuable information pushed to you, subscribe to our newsletter, follow the Healthcare Executive Group on LinkedIn, Twitter and Facebook; and consider becoming a member of our unique organization of Healthcare Executives. Learn more about the Healthcare Executive Group here.

Healthcare Leaders Identify Top 10 Opportunities, Challenges & Issues at HCEG Annual Forum in Nashville

By | Annual Forum, Executive Leadership Forum, The Industry Pulse, Top 10 | No Comments

Certain healthcare organizations at the forefront of healthcare research and thought leadership have an information product they’re known for:

Gartner has its Magic Quadrant and Hype Cycle rankings

KLAS Research has its Best in KLAS reports

Forrester has its Forrester Wave

Chilmark Research has its Market Trends Reports.

And the Healthcare Executive Group has the HCEG Top 10 List.

To be sure, the Healthcare Executive Group (HCEG) isn’t on the same plane as these healthcare research firms listed above. The Healthcare Executive Group doesn’t have sales people balancing objective analysis with the need to generate revenue to keep the doors open. HCEG is a relatively small (by design), membership-based organization of mid-market healthcare executives in a national network who gather together physically and virtually throughout the year to learn from each other as they navigate the strategic and tactical issues facing they face as health plan and health system leaders. The concept is really quite simple and powerful:

HCEG’s mission is to promote healthcare innovation, to provide innovative knowledge support and to help sustain the development of life-long relationships through real-life and virtual relationships.

For almost 30 years, the Healthcare Executive Group has served as a channel for the open exchange of ideas, providing content, channels and opportunities for collaboration, and ongoing support for transformational dialogue among its members. The HCEG Top 10 List helps focus and drive this content development, member dialogue and knowledge exchange.

What’s the HCEG Top 10 List?

While each HCEG member and the healthcare organizations they represent are unique, all face common opportunities, issues and challenges. Technology, healthcare reform initiatives and innovation opportunities are moving quickly. The longevity of our member companies and our members own livelihood depends on their ability to identify and sufficiently address opportunities, issues and challenges; as they are presented; and as quickly as possible.

The HCEG Top 10 represents the top 10 opportunities, issues and challenges that HCEG members – health plan and health system executives at the forefront of healthcare reform – collectively identify as the most important and urgent to address over the following year. Our members consider the Top 10 items as having significant and lasting impact in the way health plan members, healthcare consumers and patients all become engaged, digital consumers and responsible healthcare stakeholders.

How is the HCEG Top 10 List Developed?

About two months in advance of HCEG’s Annual Forum, an initial list of approximately 25-30 opportunities, challenges and issues are identified by HCEG members via a survey process.

Then a set of questions intended to refine and clarify each of the 25 – 30 items are defined. These questions are intended to help members better understand each item and encourage well-measured responses. To the greatest degree possible, the questions for each topic are designed to elicit discrete, standardized responses; common industry terminology and pick lists of potential responses are used wherever possible.

These topics and their supporting questions are then entered into a survey tool and shared with all HCEG members. At the HCEG Annual Forum, members review and discuss each topic and associated questions. A series of rankings take place to winnow the list down to the Top 10 items. Members have the opportunity to question each item, each other and to rank each item publically or privately. At the end of the second day of the Annual Forum, the new Top 10 List is formally defined and shared with all forum participants and other HCEG members who may not be in attendance at the Annual Forum.

How is the HCEG Top 10 List used?

The HCEG Top 10 List is used for two general purposes, each of which are intended to address the so-called Triple Aim of Healthcare.

1. Content Development & Programming

The HCEG Top 10 list serves as the basis for HCEG’s ongoing content development and educational programming opportunities throughout the year. Each of the Top 10 items is explored at various levels of depth and breadth throughout the year and delivered to HCEG members via various mechanisms and channels including:

2. Development of The Industry Pulse

In addition to guiding the overall thought-leadership, content development, and knowledge exchange initiatives throughout the year, HCEG’s Top 10 Priorities, Issues & Challenges list serves as the basis for The Industry Pulse– a national, industry-wide survey where healthcare leaders across the nation are invited to participate in additional research to backdrop and contrast their perspectives against the items on the Top 10 list.

The Industry Pulse research survey is designed to gather additional insight on priorities and challenges facing healthcare industry constituents across the country and provide stakeholders across the healthcare spectrum real-world, actionable insight into near term obstacles and opportunities. Combined, the HCEG Top 10 list and The Industry Pulse encourage continuous and evolving dialog on the main issues and concerns facing member organizations.

The 2018 HCEG Top 10 List

Our 2017 Annual Forum will be held on September 18 – 20th in Nashville, TN at the Thompson Hotel and the 2018 HCEG Top 10 list will be developed during this three day forum. Developing the latest HCEG Top 10 List is an exciting part of our Annual Forum and we expect lively and thought-provoking discussion experienced in previous forums.

For more information on the Annual Forum including how to register and be a part of defining the 2018 HCEG Top 10 List, see this page.

For more information on HCEG and to learn what ends up on the 2018 HCEG Top 10 list, be sure to subscribe to our newsletter and follow us on our social channels: Twitter, LinkedIn and Facebook.

Related Posts

Previous HCEG Top 10 lists 

Collections of Information on HCEG’s 2017 Top 10 List

Opportunities, Priorities & Challenges Facing Healthcare in 2017

The HCEG Top 10 List – Innovating and Transforming the Healthcare Industry

How Predictions About Healthcare in 2017 Compare to HCEG Top 10 List

Change Healthcare and The HealthCare Executive Group Announce Results from 7th Annual Healthcare Industry Pulse Research

An Executive Leadership Forum at GuideWell Innovation Center

By | analytics, Executive Leadership Forum, Security | No Comments

Executive Leadership Forum at GuideWell Innovation Center hcldr hitsm innovationOur Executive Leadership Forum held at the GuideWell Innovation Center on Monday, May 8th was attended by 21 healthcare executives and solution provider thought leaders. The three-hour event – titled Operationalizing Before Analyzing: Healthcare’s Modern Journey Powered by Data – focused on some of the underlying challenges and issues regarding how healthcare data and analytics technologies impact consumers, providers and health plans.

The forum included lively discussion on real world use cases for healthcare data and analytics, a demonstration of live 3D interaction possibilities and a tour of the GuideWell Innovation Center. The forum was capped off by a happy hour for participants to network with each other and forum sponsors: MarkLogic and Intel.

In this post, highlights of the discussion between forum participants and key takeaways will be presented. In future posts, an overview of the 3D interaction demo and tour of the GuideWell Innovation Center will be shared.

HCEG Board Chair Ferris Taylor shared some information on the tour of the GuideWell Innovation Center and Live 3D Collaboration in this post on LinkedIn.

Demand for Real-time Data and Transactions

A lot discussion during the forum centered around current complexities and how demand for real-time data and transactions—across clinical, administrative and financial operations–is increasing exponentially every day and putting significant demands on service model / operations and legacy infrastructure, which are mostly batch / file transfer oriented.  Several issues were identified as current concerns:

  1. Many underlying data challenges
  2. Lack of agility in quickly responding to opportunities
  3. Inadequate data governance/provenance with ETL approaches in the legacy data pipeline

All audience members agreed they wanted faster time to market and better ability to respond to clients / market / regulations and be more agile when it comes to data. There was broad agreement that “data integration” is a journey that should follow a new data integration pathway instead of the legacy Extract-Transform-Load (ETL) approach:

Real World Use Cases

Over the course of the discussion there were a number of data capture and analytics use cases shared between forum participants. One use case described enrollment data submitted to the IRS on the 1095-B Health Coverage forms sent to individuals noting their qualified health coverage during each month in the year.

One participant described how the IRS had reported back to the health plan that 40% of the records submitted by the health plan to the IRS had errors in name, social security number and/or dependent status; basic required enrollment data elements that the plan was not able to validate or authenticate during the initial enrollment process and remained that way throughout the entire year. Garbage-In-Garbage-Out.

This “1095-B use case” elicited feedback from one forum participant having recent experience at the Census Bureau with the participant describing how government agencies often don’t have complete, accurate data. Just because CMS might have data of one quality level, they don’t always share that data with related agencies so the IRS or the SSA or state Medicaid administrators likely have different data.

Leverage All Data Types & 3rd Parties

Forum participants shared unique perspectives and a Q&A ensued on the example of how the Census Bureau uses associated data to significantly improve the timelines, accuracy and overall value of census data by editing it against 3rd party sources.  This Census Bureau use case and another use case described by forum participants of a BCBS plan emphasized that 3rd party data sources and unstructured data are very important to service improvement, member/patient experience, innovation and growth-oriented project investments.

Primary Investment Areas: Data Improvement & Integration Projects

Forum members identified the following investment areas for data improvement and integration projects that healthcare executives may implement over the next 12-18 months to modernize healthcare data and applications:

healthcare-data-integration-investment-areas-ELF-Blues-MarkLogicThought Leader Presentations

This Executive Leadership Forum was co-sponsored by MarkLogic and Intel. The information shared by these two sponsors are made available here:

    “Healthcare ‘Next Gen’ Data Projects”Bill Gaynor, U.S. Healthcare Director – MarkLogic, Inc.

    “Intel Healthcare Security Readiness Program Overview”Joan Hankin – Global Director of Marketing & Business Development – Healthcare & Life Sciences at Intel Corporation

In addition to information shared by MarkLogic and Intel, Constance Sjoquist, former Research Director at Gartner, also participated:

    “Disrupting the Status Quo in Healthcare” – By Constance Sjoquist, Chief Content Officer – HLTH, LLC.

Three Basic Tenets Unanimously Agreed

At the end of the forum, participants unanimously agree on three basic tenets:

  1. Complete and accurate data – especially basic demographic and social determinants – MUST begin with the first member/consumer/patient-provider interactions at the point of service
  2. Data needs to be authenticated, validated, verified and ENRICHED against other sources – then normalized across other supportive partners and their ‘systems of record’
  3. Today’s technology can support the capture, validation and use of healthcare data on a relatively inexpensive basis.

Join Other Healthcare Leaders

For more information on the Healthcare Executive Group and how you can become more ‘in the know’ and effective as a healthcare executive or thought leader, check out this information about becoming a member. You can also follow us on Twitter, friend us on FaceBook and follow us on LinkedIn.

Operationalizing Before Analyzing: Healthcare’s Modern Journey Powered by Data

By | Executive Leadership Forum | No Comments

Operationalizing analyzing data in healthcare organizations innovation programsOperationalizing data and analyzing data are not the same thing. Some healthcare organizations have made the painful and expensive mistake of focusing their innovation programs and growth investments on the “shiny ball” of analytics – the end stage of the data journey – instead of first improving the agility, speed and quality of the initial “operational” stages of the data journey: combining, enriching, indexing, searching, harmonizing, and alerting data. When it comes to operationalizing data and using information to help run the business, healthcare organizations must not fail to address numerous data silos, point-to-point integrations and other significant data-related challenges exacerbated by the lack of enterprise features such as security, transactional support, performance, and governance.

An Executive Leadership Forum Event

On Monday, 5/8/17 at 3:00 to 5:30 pm EDT, healthcare business and technology executives will meet at the GuideWell Innovation Center (Orlando, FL) to hear from healthcare business and technology leaders who’ve used “Next Gen” data concepts, strategy and technology platforms to fuel their industry innovation programs and digital transformation. This special healthcare executive leadership forum event is hosted by the Healthcare Executive Group (HCEG) and supported by HCEG’s sponsor MarkLogic and Intel. The event is open to all HCEG members and healthcare leaders, is free of charge and will be followed by a networking happy hour reception. Attendees of the 2017 Blue Cross Blue Shield National Summit may find this forum to be a great way to leverage their attendance at the Blues Summit.Healthcare Executive Leadership Forum at Guidewell Innovation Center

Who Should Attend?

Any healthcare executive with mission critical projects that require improved data agility and faster time to delivery should consider attending this unique leadership event:

  • Business Executives (operations, administrative, clinical) responsible for business “digital” modernization & improving experience / satisfaction initiatives.
  • Technology Executives (integration, architecture, infrastructure, development, security) charged with implementing and supporting operational and analytical data integration platforms to achieve business goals.healthcare executive leadership forum event - national blues summit orlando florida

What Business Executives Will Take Away

  • More insight into the competitive advantage and cost-savings a 360-degree view of Anything – member/patient, provider, etc. – can bring to a healthcare organization.
  • How creating profiles / preferences enhance engagement and experience while improving Net Promoter Scores (NPS).
  • Understanding of the business advantages and opportunities associated with ‘Next Gen’ data architecture and technology.
  • An understanding of use cases that increase business agility and improve time to market.
  • How continuous security, governance and sharing of data that’s usable and actionable is key to enabling growth and innovation.

What Technology Executives Will Take Away

  • An understanding of modern, multi-model “platform” approaches for integrating disparate data silos into a single operational and analytical infrastructure (secure, ACID compliant, etc.).
  • Awareness of the landscape of data technology vendors offering data platform solutions.
  • Why standalone, point solution “apps” or data “tools” present significant vendor lock-in risk.
  • How a metadata search approach supports rapid enterprise integration of structured and unstructured data.
  • Better understanding why top national healthcare organizations are implementing “Next Gen” data hub Centers of Excellence (CoE) to power their innovation programs and digital transformation.

More on Healthcare’s Modern Journey

For more information on leading the modernization and transformation of healthcare in 2017 and beyond, consider joining the Healthcare Executive Group and following us on our digital channels: Facebook, LinkedIn and Twitter. You can also subscribe to our bi-weekly newsletter.